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Journal Cover Australian Journal of Public Administration
  [SJR: 0.418]   [H-I: 29]   [430 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0313-6647 - ISSN (Online) 1467-8500
   Published by John Wiley and Sons Homepage  [1592 journals]
  • Enhancing Learning in Emergency Services Organisational Work
    • Authors: Christine Owen; Benjamin Brooks, Steven Curnin, Chris Bearman
      Abstract: The paper aims to assist emergency services organisations to learn how to learn so that managers better understand how to embed effective learning practices and systems into their organisation's culture. Learning in emergency services organisations occurs in a range of contexts. These include after-action reviews, externally led inquiries, and practice-led research projects. The paper outlines key themes from the work-related learning literature and introduces a modified experiential learning framework to ground real-world experiences. Interviews were conducted with 18 emergency services practitioners. The findings provide examples of the broad challenges that agencies need to manage to enhance and sustain learning. These include shifting value from action post an event, to reflection, focusing on the bigger picture and allowing enough time to effectively embed new practices after an emergency. No organisation can forgo learning. All experiences provide opportunities for learning to occur. A key insight for agencies interested in facilitating improvements in learning is to locate potential weak links in the learning cycle and to develop a better understanding of how to learn.
      PubDate: 2018-02-10T01:55:23.924413-05:
      DOI: 10.1111/1467-8500.12309
  • Regulatory Constraints on Public Sector Innovation: A Case Study on
           Queensland's Independent Public School Program
    • Authors: Aaron M. Lane
      Abstract: Innovation is essential to the improvement of public sector services, yet restrictive regulations may constrain this process. This paper draws on the school autonomy literature to advance our understanding of the effect of regulatory constraints on public sector innovation, using Queensland's Independent Public Schools (IPS) program as a case study and example of regulatory change. The IPS program commenced operation in 2013. Schools are accepted into the program through an expression of interest application. Application forms require individual schools to outline the ‘innovative educational programs or practices’ the school will be able to implement if it is accepted as an IPS (Innovation Question). A textual content analysis was undertaken of the Innovation Question for a total of 127 successful applications in the 2013, 2014 and 2015 rounds. Coding was developed based on the Schumpeterian forms of innovation. Overall the results show that the Queensland IPS initiative will foster innovation according to principal's perceptions about the innovative practices that they will be able to implement as an IPS. The paper finds that the current centralised service delivery model is constraining innovation with respect to staffing flexibility, school partnerships, leasing and licensing of facilities and in managing school buildings, facilities and infrastructure.
      PubDate: 2018-01-31T00:46:12.126465-05:
      DOI: 10.1111/1467-8500.12307
  • Understanding Public Service Innovation as Resource Integration and
           Creation of Value Propositions
    • Authors: Per Skålén; Jenny Karlsson, Marit Engen, Peter R. Magnusson
      Abstract: This paper departs from research on Public Service Logic (PSL) to advance a framework of public service innovation (PSI) by incorporating the notions of resource integration and value proposition. The framework consists of three resource integration processes, referred to as value creation, value co-creation and value facilitation, through which users and employees detect problems and suggest solutions that contribute to service innovation by creating new, or by developing existing, value propositions. To test and illustrate the framework, a study of six service innovation groups in primary care was drawn on. Four aggregates of service innovation ideas were identified in the study: access, patient experience, physical environment and organization of work. In line with the framework, the findings suggest that users and employees contribute to PSI by drawing on their knowledge and experience of conducting resource integration, and by detecting problems and suggesting solutions to these problems.
      PubDate: 2018-01-23T06:35:33.010844-05:
      DOI: 10.1111/1467-8500.12308
  • Expectations, Trust, and ‘No Surprises’: Perceptions of Autonomy in
           New Zealand Crown Entities
    • Authors: Karl Löfgren; Michael Macaulay, Evan Berman, Geoff Plimmer
      Abstract: How autonomous are New Zealand Crown entities really' Although agencification and the autonomy of governmental agenda has been high on the research agenda in most modern industrialised jurisdictions since the mid-1990s, the discussion in New Zealand on the role of the Crown entities has more indirectly touched upon this issue. Based on the international literature on agency autonomy, this article presents new empirical evidence. The study is based on semi-structured elite interviews with retired Chief Executives of various Crown entities. The study shows that autonomy is a multifaceted concept in the New Zealand agency context, and does not necessarily means a vertical connection to the responsible ministry or to the board.
      PubDate: 2018-01-15T23:40:46.581819-05:
      DOI: 10.1111/1467-8500.12305
  • More of the Same' A Dual Case Study Approach to Examining Change
           Momentum in the Public Sector
    • Authors: Laura Barker; Tui McKeown, Julie Wolfram Cox, Melanie Bryant
      Abstract: Despite the significant amount of change experienced by the public sector, there has been relatively limited empirical examination of how change agendas affect public sector employees in Australia. This article presents a comparative analysis of two Australian public sector organisations that implemented the same positive work change agenda, but experienced very different outcomes. Using a critical realist approach, we draw on a mix of qualitative techniques to suggest that textbook notions of ‘successful change’, which are often derived from large private sector expectations, may fail to capture the complex nature of how public sector change initiatives may unfold. In particular, we demonstrate how political, temporal, contextual, and process factors interact to shift change momentum. Illustrative examples are provided throughout and the findings are discussed in terms of their implications for theory building, for change facilitation, and for future research.
      PubDate: 2018-01-15T00:25:27.916984-05:
      DOI: 10.1111/1467-8500.12306
  • Are the Greens ‘Neither Left nor Right but Out in Front’' What the
           Carbon Pollution Reduction Scheme Debate Reveals About Ideological
           Divisions Between Labor and the Greens
    • Authors: Lindy Edwards
      Abstract: In 2009, the Rudd Labor Government proposed a Carbon Pollution Reduction Scheme (CPRS) but was unable to secure support from the Australian Greens. This paper uses this case study to examine ideological divisions that may hamper policy making within Australia's left in the future. It finds the Greens saw the issue through a classic left schema that constructed the environmental crisis as having been created by the powerful exploiting the vulnerable. In contrast, Labor saw the issue through a liberal schema that constructed the crisis as a product of a morally neutral market failure. These different framings led to very different views on the appropriateness of the polluting industries’ compensation package. It concludes that co-operation between the parties in the future is likely to centre on issues they both view through the left schema.
      PubDate: 2017-12-21T23:05:47.118086-05:
      DOI: 10.1111/1467-8500.12304
  • Four Organisational Cultures in the Australian Public Service: Assessing
           the Validity and Plausibility of Mary Douglas’ Cultural Theory
    • Authors: Craig Matheson
      Abstract: This paper seeks to contribute to the study of organisational culture within the public sector by using Mary Douglas' cultural theory to analyse organisational cultures within the Australian Public Service (APS). It shows that the four cultures that she identifies, namely, hierarchy, individualism, egalitarianism, and fatalism, have been present within the APS. It also shows that these cultures can be explained in terms of variations in the extent of social regulation (grid) and social integration (group), as Douglas predicts in her theory. The article thereby shows that cultural theory is valid and it can contribute to the study of organisational cultures, particularly those within the public sector. It shows that the strength of these four cultures within the APS varies in accordance with organisational rank. Fatalism is strongest at junior and middle levels; individualism is strongest at senior levels whereas hierarchy is strongest at middle levels.
      PubDate: 2017-12-19T00:31:47.860272-05:
      DOI: 10.1111/1467-8500.12303
  • Community Narratives of Disaster Risk and Resilience: Implications for
           Government Policy
    • Authors: Lex Drennan
      Abstract: The paper explores how subjective risk perception intersects with government disaster management policy that is premised on an objective approach to risk assessment and mitigation. It finds that the presumption of objective risk management underpinning government policy is fundamentally at odds with community risk perceptions. This paper applies the techniques of ethnographic study to explore how communities understand and frame risk narratives. Using qualitative methods, the paper constructs the risk narratives of residents of Rocklea, Brisbane, following their experience with the 2011 Brisbane Flood. These risk narratives are considered in light of the Australian National Strategy for Disaster Resilience and recommendations are accordingly made for government disaster management policy.
      PubDate: 2017-12-11T00:15:53.811214-05:
      DOI: 10.1111/1467-8500.12299
  • Working the Spaces in between: A Case Study of a Boundary-Spanning Model
           to Help Facilitate Cross-Sectoral Policy Work
    • Authors: Gemma Carey; Kathy Landvogt, Tanya Corrie
      Abstract: Since the 1990s, ‘joined-up government,’ ‘whole-of-government,’ and ‘horizontal governance’ approaches have emerged in many industrialized countries, resulting in the devolution of government functions to diverse policy networks. From these shifts, complex systems of networked actors have emerged, involved in designing, implementation, and influencing policy. Arguably, networked approaches to policy may solve some problems. However, as with all paradigm shifts, new problems have emerged. Specifically, skill and knowledge gaps have opened up, reflecting the need for new collaborative and networked relationships that can increase the capabilities and agility to work in these ways. In response to these gaps, we developed the Power to Persuade initiative. Power to Persuade is an annual symposium and online forum, aimed at deepening knowledge and awareness of current problems faced by policy networks, and providing the skills and knowledge to overcome them. In this paper, we discuss how Power to Persuade works within the spaces in between as a vehicle for relationship building and better policy.
      PubDate: 2017-12-05T06:40:57.590262-05:
      DOI: 10.1111/1467-8500.12300
  • Survival at the Intersection of Government and Business: The Unique Case
           of the Australian Trade and Investment Commission (Austrade)
    • Authors: Bruno Mascitelli; Mona Chung
      Abstract: The Australian Trade and Investment Commission (Austrade) is a government organization whose responsibility is to promote Australian exports and investment facilitation in global markets. It has a unique position of being a government agency and at the same time working alongside and with business in assisting exporters enter overseas markets. This relationship is often strained both for reasons of changing government preferences in terms of assisting exporters as well as pressures on the government budgets. Yet Austrade has been able to remain a steadfast intersection between government and business despite the competing strategies of its two main stakeholders – government and business. This paper assesses Austrade as a case of organizational survival maintaining its equilibrium through sound management and serendipity.
      PubDate: 2017-12-04T23:36:08.809849-05:
      DOI: 10.1111/1467-8500.12301
  • Should Love Conquer Evidence in Policy-Making' Challenges in
           Implementing Random Drug-Testing of Welfare Recipients in Australia
    • Authors: Sue Olney
      Abstract: The Australian Government announced in its 2017 budget that it would trial random drug-testing of recipients of the Newstart Allowance and Youth Allowance in three locations from January 2018. The Prime Minister described it as a policy ‘based on love’, but that sentiment is hard to find in the policy rhetoric, which situates it in a suite of measures designed to ‘ensure taxpayers’ money is not being used to fund drug addictions which are creating significant barriers to employment'. The policy may make it harder for people to buy drugs with their welfare payments, through income management, but research suggests it will not help them overcome addiction and its costs will exceed any savings it generates in income support. Furthermore, the policy perpetuates ‘medicalisation’ of the problem of long-term unemployment by suggesting it stems from deficiencies in individuals that can be ‘treated’, despite evidence to the contrary. Finally, the policy claims to close loopholes in enforcement of mutual obligation requirements without addressing structural weaknesses in the welfare-to-work model. Each of these issues will pose challenges for those charged with implementing the policy.
      PubDate: 2017-11-10T00:15:24.269677-05:
      DOI: 10.1111/1467-8500.12297
  • Political Donations in Australia: What the Australian Electoral Commission
           Disclosures Reveal and What They Don't
    • Authors: Lindy Edwards
      Abstract: The transparent disclosure of political donations is an important anti-corruption measure. However Australia's current disclosure system has been too poor to sustain rigorous empirical analysis by either journalists or researchers. The barriers to analysis lie in the data collected and in how it is disclosed to the public. This article seeks to give an overview of the transparency problems in the disclosures. It then outlines what limited insights can be gleaned about the political donations landscape. It finds that donations are dominated by the federal election cycle, transparently declared donations make up a small and declining proportion of parties’ incomes at 12–15%, and the amount of money going entirely undisclosed is more than 50% and growing. It also finds indications of paying for access and donor strikes being used to punish government that require further research.
      PubDate: 2017-11-05T23:46:43.612998-05:
      DOI: 10.1111/1467-8500.12283
  • National Registration of Health Practitioners: A Comparative Study of the
           Complaints and Notification System Under the National System and in New
           South Wales – Decision Makers who Handle Complaints/Notifications About
           Regulated Health Practitioners in Australia
    • Authors: Mary Chiarella; Marie Nagy, Claudette S Satchell, Merrilyn Walton, Terry Carney, Belinda Bennett, Suzanne M Pierce, Patrick J Kelly
      Abstract: When the National Registration and Accreditation Scheme (NRAS) for health practitioners commenced in Australia in 2010, all jurisdictions joined the scheme for the registration and accreditation of health practitioners, but NSW retained its existing co-regulatory complaint-handling system. We sought to compare the new National notifications and the NSW complaints handling processes, as NSW has an independent investigative and prosecutory body to manage serious complaints. Decision makers from both the National and NSW schemes, who handled notifications/complaints at assessment, were invited to participate in a survey consisting of case studies. A qualitative thematic approach was used to determine and compare contributing factors to decision makers’ priorities when assessing a notification/complaint for the National and NSW schemes. The 123 completed surveys comprised 50 NSW respondents and 73 National respondents from the other jurisdictions. No consistent differences in contributory factors when assessing a complaint/notification were observed between the two schemes. This evidence points towards national consistency in decisions about assessment of complaints and notifications in Australia.
      PubDate: 2017-10-31T00:25:30.221357-05:
      DOI: 10.1111/1467-8500.12285
  • Do Municipal Mergers Improve Technical Efficiency' An Empirical
           Analysis of the 2008 Queensland Municipal Merger Program
    • Authors: Dana McQuestin; Joseph Drew, Brian Dollery
      Abstract: Municipal mergers remain an important instrument of local government policy in numerous countries, including Australia, despite some concerns surrounding its efficacy. We consider the claim that amalgamations enhance the technical efficiency of the merged entities by examining the 2008 Queensland compulsory consolidation program that reduced the number of local authorities from 157 to 73 councils. To test the claim, we conduct locally inter-temporal data envelopment analysis over the period 2003–2013 inclusive. Our evidence suggests that (1) in the financial year preceding the mergers, there was no statistically significant difference in the typical efficiency scores of amalgamated and non-amalgamated councils and (2) 2 years following the mergers, the typical technical efficiency score of the amalgamated councils was well below the non-amalgamated cohort. We argue this may be attributed to increased spending on staffing expenses, although comparatively larger operational expenditure also served to diminish efficiency.
      PubDate: 2017-10-18T23:45:40.181796-05:
      DOI: 10.1111/1467-8500.12286
  • Are We Being Served' Emotional Labour in Local Government in Victoria,
    • Authors: Julie Rayner; Alan Lawton
      Abstract: This paper explores how front-line street-level bureaucrats (SLBs) cope with the expectations of citizens, clients, or ‘customers’ in daily work and how SLBs may be impacted by emotional labour. The study analyses data from 41 interviews with SLBs in local councils in Victoria, Australia. Although exploratory, it builds awareness and understanding of the emotional labour associated with public service. The situations that SLBs engage with on a daily basis are many and varied and take the form of increased expectations and intense encounters. Respondents experienced abuse, threats, violence, but also ‘sparkle moments’. Resources that helped SLBs cope are diverse and located both within and outside organisations. Implications are discussed and issues that merit additional investigation are raised concerning how SLBs can be supported to better meet the demands of the public. The research is of value to public managers and SLBs operating in a changing society with increased ‘customer’ expectations.
      PubDate: 2017-10-15T23:30:27.870759-05:
      DOI: 10.1111/1467-8500.12282
  • Conceptualising a Framework for Effective Performance Measurement in
           Cultural Precinct Development and Operation
    • Authors: Rebekah Schulz; Andrew Sense, Matthew Pepper
      Abstract: The purpose of this paper is to firstly identify and synthesise critical measurement themes in extant academic literature concerning performance measurement in cultural precincts. Secondly, the paper posits for consideration a holistic and systematic framework (which embraces those themes) for developing appropriate performance measures for cultural precincts. The outcomes in this paper (a) confirm and clarify the complexity of performance measurement needed, (b) furnish a framework for practitioners embarking on the development of such measures, and (c) indicate the conceptual and pragmatic challenges faced in developing and enacting appropriate and meaningful measures for cultural precincts. Consequently, this paper serves as a conceptual positioning paper and a practical embarkation point for practitioners willing to engage with and pursue this phenomenon. Thereby, it endorses more dialogue on and further research and analysis of performance measurement in government operated cultural precincts.
      PubDate: 2017-10-06T23:20:33.449164-05:
      DOI: 10.1111/1467-8500.12281
  • Managerial Career Choices: Evidence from South Australian Local Government
    • Authors: Bradley S. Jorgensen; John F. Martin, Melissa Nursey-Bray
      Abstract: There are structural and individual factors that contribute to and compound the current and continuing under-representation of women in leadership and senior management positions. We explore these factors by investigating the beliefs and intentions of male and female senior managers with respect to applying for promotion to executive level in local government organisations in South Australia. Survey data from 148 senior managers indicated that men and women have similar belief structures when it comes to their intentions to apply for promotion in South Australian local government. The imbalance in the proportion of women and men in CEO positions in South Australian local government, we suggest, reflects earlier findings of the inherent bias towards men in the selection process for these positions. Our analysis supports a number of structural and managerial recommendations, which we believe will address this imbalance overtime.
      PubDate: 2017-08-23T03:25:31.576903-05:
      DOI: 10.1111/1467-8500.12269
  • Structural Changes to the Public Sector and Cultural Incompatibility: The
           Consequences of Inadequate Cultural Integration
    • Authors: Fiona Buick; Gemma Carey, Melanie Pescud
      Abstract: Structural changes are commonly undertaken to achieve gains, such as enhanced efficiency and performance. In this paper, we explore the cultural issues associated with a structural change in the Australian Public Service. We argue that cultural differences across merged functions were disruptive and challenging to overcome. We posit, however, that these challenges were exacerbated by the lack of systemic effort to integrate cultures, thus impeding synergy realization. Our findings are consistent with the private sector literature that warns mergers and acquisitions undertaken with too much haste and without adequate planning can lead to cultural issues when not managed appropriately.
      PubDate: 2017-08-12T02:25:35.629864-05:
      DOI: 10.1111/1467-8500.12262
  • Justice, Efficiency, and the New Public Management
    • Authors: Alexandru Volacu
      Abstract: In this article I aim to explore the link between two normative values, namely justice and efficiency, and the New Public Management approach. In pursuing this task I offer several critical arguments against some of the recent justice-based objections levied against New Public Management by David Arellano-Gault. I claim that Arellano-Gault's account of the relation between justice and the New Public Management is seriously undermined by two conceptual flaws: (1) a conflation of right-libertarianism, utilitarianism, and desert theories of justice and (2) a conflation of the technical/productive sense of efficiency with the social/distributive sense. Furthermore, I maintain that even when the different theories of justice and the different senses of efficiency are properly delineated, the case for necessarily linking NPM to a particular theory of justice is markedly unconvincing.
      PubDate: 2017-07-20T00:28:15.323768-05:
      DOI: 10.1111/1467-8500.12263
  • Determinant Factors of Satisfaction with Public Services in Spain
    • Authors: Roxana Alemán; Ramón Gutiérrez-Sánchez, Francisco Liébana-Cabanillas
      Abstract: The concept of marketing has evolved significantly, as have its applications in various sectors, including services. Diverse opinions have been expressed for and against the use of marketing techniques in public administration. In this paper, we present a conceptual and methodological review of the main contributions made by marketing to the public sector, measuring variables and related concepts that determine public satisfaction with public services. These elements, termed key drivers of opinion, were measured by reference to the information provided by the Spanish Sociological Research Centre (CIS), and provide an alternative way to display and analyse the data of interest, through perception models and figures using multivariate factor analysis. In this study, the components or factors containing the main drivers of opinion were found to be, on the one hand, commitment to efficient service, and on the other, user convenience.
      PubDate: 2017-06-28T23:50:24.759586-05:
      DOI: 10.1111/1467-8500.12252
  • Who is Looking after Country' Interpreting and Attributing Land
           Management Responsibilities on Native Title Lands
    • Authors: Jessica K Weir; Nicholas Duff
      Abstract: Australian law imposes certain responsibilities on landholders to protect environmental and economic values of the land, however native title has significant consequences for understanding and attributing these land management responsibilities. In 1992, the High Court recognised Indigenous peoples’ rights and interests in land could survive the assertion of British sovereignty, effectively introducing a new category of land tenure into Australian law. Reporting on both law and management practice, we consider the implications for the collective provision of land management functions across Australia – including reforms required for legislative rationale and regulatory models. Relying on a test-case, we found native title holders are substantial landholders who appear, at least in some circumstances in most jurisdictions, to owe the same legal obligations as other landholders. Much ambiguity remains, especially regarding ‘non-exclusive’ possession native title. Together, the legal uncertainty and poor policy alignment necessitate a substantial revision of Australia's land management laws and governance.
      PubDate: 2017-06-22T01:04:37.677559-05:
      DOI: 10.1111/1467-8500.12261
  • Political Representation on the New Auckland Council – Has Amalgamation
           Led to Greater Diversity'
    • Authors: Karen Lesley Webster; Emiliana Fa'apoi
      Abstract: This paper explores the diversity of local government electoral candidates and elected members, in Auckland – one of the world's most diverse cities (Chen 2015: 56) – following the 2010 amalgamation. It responds to questions raised over the democratic gaps created by enlarged wards, a lack of diverse representation, and higher elected member ratios. The research asks the question – who stood and who was elected in the election following the Auckland 2010 reforms, and how does this compare with the city's diverse population. Pitkin's (1967) concept of descriptive representation provides the foundation for a comparison of the gender, age, and ethnicity of local population, local government candidates, and elected members, to ascertain descriptive representation. The human rights framework provides a theoretical foundation to examine the diversity of representation. Preliminary findings support the view that under the shared governance model, electoral candidates are becoming more ethnically and gender diverse at the local level; while at the regional level, the dominance of the archetypal councillor as European, middle-aged and male, prevails.
      PubDate: 2017-06-22T00:37:49.473906-05:
      DOI: 10.1111/1467-8500.12259
  • Diffusion of Corporate Risk-Management Characteristics: Perspectives of
           Chief Audit Executives through a Survey Approach
    • Authors: Joe Christopher; Gerrit Sarens
      Abstract: This study examines how corporate risk-management characteristics in Australian public universities have diffused under an environment of conflicting management cultures. The findings reveal that corporate risk-management characteristics have diffused in a pluralist form to satisfy stakeholders of different management approaches across its governance levels as opposed to a unilateral form aligned to the corporate approach. The accepted practice of this adapted version challenges the existing notion that the adoption of corporate control processes in the public sector is problematic, and provides insights into the emergence of a hybrid control process to address the needs of multiple stakeholders. These findings have policy implications for defining a new hybrid governance-control paradigm for the public sector as an alternative to the corporate-influenced control paradigm, and provide avenues for further research to confirm the phenomenon with other corporate control processes, public-sector entities, and if so its impact on effective governance.
      PubDate: 2017-06-21T00:40:25.96688-05:0
      DOI: 10.1111/1467-8500.12257
  • Norfolk Island as Region: A Pacific Puzzle
    • Authors: Roger Wettenhall
      Abstract: Commonwealth-enforced changes to the constitutional status of Norfolk Island through 2014–2016 have removed the island's autonomous identity as a self-governing Australian territory. Its conversion to what is effectively a part of New South Wales, with the main instrument of governance titled ‘regional council’, is said to be based on a NSW local government model. However, it is difficult to view Norfolk Island as a region, and difficult also to trace the thinking that bestowed the form of the regional council on its governance. This article briefly summarizes the Norfolk changes. It then considers how the concept of the regional council has been used in NSW, and moves on to Queensland where the concept is better defined. It notes particularly how it has been applied in the case of the Torres Strait Islands, and asks whether that application might have relevance for Norfolk. It concludes with speculation about what might be a better approach in designing a system of governance suitable for Norfolk conditions.
      PubDate: 2017-06-06T05:30:22.744552-05:
      DOI: 10.1111/1467-8500.12258
  • Why Be Accountable' Exploring Voluntary Accountability of Australian
           Private Ancillary Funds
    • Authors: Alexandra Williamson; Belinda Luke, Craig Furneaux
      Abstract: The aim of this paper is to consider why Private Ancillary Funds (PAFs), endowed philanthropic foundations with no public reporting requirements, engage in accountability in its various forms. This exploratory, qualitative study reports on perspectives on accountability from 10 semi-structured interviews with PAF managers and/or trustees from three Australian states. Through the lens of March and Olsen's (2011) logics of action and Karsten's (2015) typology of motivational forms for voluntary accountability, findings show that although logics of appropriateness and consequentiality explain many reasons why PAFs engage in voluntary accountability, some reasons do not fit comfortably within either logic. The findings challenge conceptions embedded in much non-profit accountability literature that motivations for and purposes of accountability are linked with sustainability and survival. By examining this subset of non-profit organisations subject to limited regulatory accountability, a clearer understanding of motivations for voluntary accountability is achieved.
      PubDate: 2017-05-30T00:25:45.606438-05:
      DOI: 10.1111/1467-8500.12255
  • Do Partners in PPPs view Public and Private Management Differently'
    • Authors: Anne-Marie Reynaers; Zeger der Wal
      Abstract: Differences between public and private management have been studied extensively by comparing sectors, but not within cross-sectoral collaborative arrangements. As participants in such arrangements have actually experienced both management styles, examining their perceptions of how these styles differ may contribute innovatively to existing literature. This paper compares such perceptions between public and private sector project members (N = 63) involved in four PPPs in the Netherlands. We assess (1) to what extent and under which conditions these project members view public and private management differently and (2) how they evaluate these differences. By triangulating quantitative and qualitative interview data, we examine Boyne's classical hypotheses and find that more than two-thirds of the statements making reference to these hypotheses offer support for them; more so, the vast majority of such statements evaluate sectoral differences negatively. Intriguingly, type of PPP is a stronger determinant of perceived differences than the manager's sector of origin.
      PubDate: 2017-05-24T06:25:26.932676-05:
      DOI: 10.1111/1467-8500.12254
  • Bureaucratic Readiness in Managing Local Level Participatory Governance: A
           Developing Country Context
    • Authors: Wahed Waheduzzaman; Bernadine Gramberg, Justine Ferrer
      Abstract: Participatory governance in developing countries is broadly viewed as an essential prerequisite for successful implementation of public projects. However, it poses many challenges for public bureaucrats in terms of their skills and willingness to engage citizens. Despite the growing evidence of the pervasiveness of participatory governance, research to date has not explored bureaucratic readiness to adopt participatory practices. This research presents findings of a bureaucratic readiness assessment for participatory governance in Bangladesh by exploring how public bureaucrats perceive the value of participation; how they are educated to collaborate with stakeholders; and the extent to which their attitudes are amenable to enhancing participatory governance. Our findings suggest that we can classify readiness in terms of both motivational and educational factors. The study has implications for how readiness can be developed in public officials that may assist in fostering participatory governance in Bangladesh and be informative to other countries experiencing similar issues.
      PubDate: 2017-05-18T06:31:01.844927-05:
      DOI: 10.1111/1467-8500.12256
  • Avoiding Theoretical Stagnation: A Systematic Review and Framework for
           Measuring Public Value
    • Authors: Nicholas Faulkner; Stefan Kaufman
      Abstract: Public value theory has become a hot topic in public administration research, but its proponents have long recognised difficulties in empirically testing the theory's central propositions. There has been a lack of clarity about how to measure the extent to which organisations are generating public value, which has rendered researchers unable to quantitatively study the causes, consequences and correlates of public value. The current study systematically reviews the growing literature on public value measurement to identify, evaluate, and synthesise available measures. Through a qualitative synthesis of the themes present in published measures, we identify four key components for measuring public value that appear to be important across a range of policy and national contexts. Our review identifies a promising framework that could be used to structure a comprehensive measure of public value and, in doing so, provides a means to progress theoretical development and testing of the public value approach.
      PubDate: 2017-05-18T06:30:58.557121-05:
      DOI: 10.1111/1467-8500.12251
  • A Portrait of Failure: Ongoing Funding Cuts to Australia's Cultural
    • Authors: Kristin Barneveld; Osmond Chiu
      Abstract: Three decades of government budget cuts have placed significant financial pressure on Australia's cultural institutions. Institutions are increasingly trying to attract non-government funding to fulfil their legislative mandates to collect, maintain, and exhibit Australian and international art, to educate and inform the public, and preserve Australia's political, social, and cultural history. Evidence suggests that, despite these efforts, sources of funding have not changed significantly. Budget cuts are impacting a range of areas including acquisitions, preservation, digitisation, as well as limiting access to researchers and the public. This paper concludes that a public review of the roles played by cultural institutions is required, including consideration of the level of public funding provided. To do otherwise is to ignore the importance of Australia's cultural heritage.
      PubDate: 2017-05-12T01:08:10.400007-05:
      DOI: 10.1111/1467-8500.12248
  • The Investment Approach to Public Service Provision
    • Authors: Michael Mintrom; Joannah Luetjens
      Abstract: The investment approach to public service provision is now receiving considerable attention worldwide. By promoting data-intensive assessments of baseline conditions and how government action can improve on them, the approach holds the potential to transform policy development, service implementation, and program evaluation. Recently, variations on the investment approach have been applied in Australia to explore the effectiveness of specific programs in employment training, criminal justice, and infrastructure development. This article reviews the investment approach, presents a Public Investment Checklist to guide such work, and discusses three examples. It concludes by considering the implications of investment thinking for the work of policy designers and public managers.
      PubDate: 2017-05-10T23:40:48.196504-05:
      DOI: 10.1111/1467-8500.12250
  • Grantmaking in a Disorderly World: The Limits of Rationalism
    • Authors: Diana Leat; Alexandra Williamson, Wendy Scaife
      Abstract: This article reflects on the real world relevance of rational approaches to grantmaking. The characteristics and environment of foundation work are outlined, then both traditional and newer funding practices are analysed. Unpacking implicit assumptions of a rational approach, eight costs to foundations and their grantees are identified. The final sections of the paper consider what grantmaking for a complex and disorderly world might encompass. In conclusion, while rational approaches to grantmaking provide a comfortable aura of certainty, funders need to adapt to a little discomfort.
      PubDate: 2017-05-04T23:45:32.143193-05:
      DOI: 10.1111/1467-8500.12249
  • Testing an International Measure of Public Service Motivation: Is There
           Really a Bright or Dark Side?
    • Authors: Julie Rayner; Vaughan Reimers, Chih-Wei (Fred) Chao
      Abstract: ‘Public service motivation’ (PSM) is usually reported as a bright force although recent debate alludes to a dark side. Variables representing each side are, respectively, job satisfaction and burnout. This study tests for both the bright and potential dark direct effects of PSM and responds to calls to further validate the international PSM instrument developed by Kim et al. (2013). Using a sample of 455 local council workers in Australia, analysis confirmed that while the measure was robust and generalizable in its structure, none of the dimensions of PSM were found to influence either job satisfaction or burnout. Plausible explanations include contextual factors, nomological concerns with the measurement instrument, and the notion that PSM has a non-significant influence on either. The implications of these findings are discussed and future research proposed.
      PubDate: 2017-03-31T00:25:23.595857-05:
      DOI: 10.1111/1467-8500.12247
  • Accountability in Public Service Quasi-markets: The Case of the Australian
           National Disability Insurance Scheme
    • Authors: Eleanor Malbon; Gemma Carey, Helen Dickinson
      Abstract: Australia's National Disability Insurance Scheme (NDIS) represents the latest in a worldwide shift towards individualised funding models for the delivery of care services. However, market-based models for care deliveries bring new considerations and dilemmas for accountability. Drawing on previous work by Dickinson et al. (2014), we examine a range of accountability dilemmas developing within the early implementation of the NDIS. These relate to accountability for the following: care outcomes, the spending of public money, care workers, and advocacy and market function. Examining these accountability dilemmas reveals differences in underpinning assumptions within the design and on-going implementation of the NDIS, suggesting a plurality of logics within the scheme, which are in tension with one another. The contribution of this paper is to set out the accountability dilemmas, analyse them according to their underpinning logics, and present the NDIS as having potential to be a hybrid institution (Skelcher and Smith 2015). How these dilemmas will be settled is crucial to the implementation and ultimate operation of the scheme.
      PubDate: 2017-03-28T01:40:33.113797-05:
      DOI: 10.1111/1467-8500.12246
  • Evidence in the Networked Governance of Regional Decarbonisation: A
           Critical Appraisal
    • Authors: Sally Weller; John Tierney
      Abstract: This paper examines the use of evidence in collaborative policy making focusing on the challenges of implementing national decarbonisation policies in regional areas. Its case study of a staged policy intervention to promote the ‘transition to a low carbon economy’ in Victoria's coal-dependent Latrobe Valley reveals the selective use of evidence to support policy directions that emerged from the interaction of policy knowledge and the political mood. The paper shows how local conditions can be manipulated to enable the production of evidence consistent with the policy objective, but also suggests that despite combining orchestrated evidence with customised forms of networked governance, it is not possible to suppress or deflect unresolved political disagreements.
      PubDate: 2017-03-20T10:15:24.875193-05:
      DOI: 10.1111/1467-8500.12244
  • Encouraging Writing on the White Walls: Co-production in Museums and the
           Influence of Professional Bodies
    • Authors: Anne Kershaw; Kerrie Bridson, Melissa A. Parris
      Abstract: Museums, along with other public sector organisations, have been urged to co-produce. Co-production may offer increased resourcing and greater effectiveness, and enhances public value through stronger relationships between government and citizens. However, co-production, particularly that which involves collaboration with communities, is largely resisted by public sector organisations such as museums. This research examines the extent to which museums co-produce and the role played by professional bodies in driving or inhibiting co-production. It finds that the study of co-production in museums reveals the influence of ‘institutional inertia’ and the limits to which professional bodies are able to ‘diffuse’ co-production and change established professional practice.
      PubDate: 2017-03-16T01:05:40.13348-05:0
      DOI: 10.1111/1467-8500.12245
  • Why Performance Management Should Not Be Like Dieting
    • Authors: Deborah Blackman; Fiona Buick, Michael O'Donnell
      Abstract: Globally, organisations have long been preoccupied with using employee performance management to enhance organisational performance. However, due to the compliance-based way in which it is often implemented, success has been limited. This paper proposes lessons can be learnt from adopting the analogy of ‘dieting’. Short-term weight-loss practices can lead to a cyclical pattern that generates weight gain, rather than loss, in longer term. This occurs due to dieters following fads focused on short-term loss, rather than habitual modifications necessary for long-term weight change. This may explain why despite organisations pursuing the perfect employee performance management system (akin to dieting fads), they remain ineffective. We argue that compliance-based approaches encourage a short-term focus on completing the process (known pejoratively as ‘tick-and-flick’). However, where performance management is considered core business, more sustainable practices emerge. Similar to weight loss, these represent the habitual modifications necessary for enabling high performance over the longer term.
      PubDate: 2017-02-11T02:10:30.364277-05:
      DOI: 10.1111/1467-8500.12238
  • Neutral – Neither Trustees nor Hired Guns: The Experiences and
           Preferences of Local Government Councillors of NSW Australia
    • Authors: Ali Haidar; Keri Spooner
      Abstract: This paper reports on the preferences and experiences of the councillor level of New South Wales (NSW, Australia) local government, concerning the public service values that guide the council staff working under a politicised employment relationship. The results of the study show that councillors perceive council staff to be as largely neutral in their behaviour as they expect them to be. The paper further reports that the council staff (in the view of councillors) do not politically respond to any unreasonable demands made by elected officials or act as the trustee of the public interest in competition with them. Data for this study were collected through interviews, a survey, and from secondary sources.
      PubDate: 2017-01-26T09:45:28.528101-05:
      DOI: 10.1111/1467-8500.12240
  • Issue Information - TOC
    • Pages: 393 - 394
      PubDate: 2017-12-01T05:48:09.507482-05:
      DOI: 10.1111/1467-8500.12223
  • A Line in the Sand 50 Years On: Commonwealth Involvement in Indigenous
    • Authors: Catherine Althaus; Michelle Patterson
      Pages: 395 - 396
      PubDate: 2017-12-01T05:48:07.223-05:00
      DOI: 10.1111/1467-8500.12292
  • The Re-Making of Nation and Indigenous Australian Children
    • Authors: Sana Nakata
      Pages: 397 - 399
      PubDate: 2017-12-01T05:48:11.720778-05:
      DOI: 10.1111/1467-8500.12296
  • Administrative Arrangements in Australian Indigenous Affairs: Will they
           Ever Settle'
    • Authors: Will Sanders
      Pages: 400 - 402
      PubDate: 2017-12-01T05:48:11.035605-05:
      DOI: 10.1111/1467-8500.12290
  • Indigenous Public Service Leadership and Issues of Cultural Fluency
    • Authors: Angela Leitch
      Pages: 403 - 405
      PubDate: 2017-12-01T05:48:08.206032-05:
      DOI: 10.1111/1467-8500.12289
  • Strengthening relationships with First Australians
    • Authors: Ian Anderson
      Pages: 406 - 408
      PubDate: 2017-12-01T05:48:09.406299-05:
      DOI: 10.1111/1467-8500.12295
  • Reconciliation and Referendum: 1967 to present
    • Authors: Hon Linda Burney
      Pages: 409 - 411
      PubDate: 2017-12-01T05:48:08.541884-05:
      DOI: 10.1111/1467-8500.12288
  • Attempting to Cultivate Mindsets for Boundary Spanning in Remote
           Indigenous Policy
    • Authors: Prudence Robyn Brown
      Pages: 412 - 425
      Abstract: Collaboration is held to be an essential element of addressing complex problems. However, it is difficult to achieve, as it is often in tension with bureaucratic mindsets and traditions. Recently, Williams (2013) has suggested that all policy bureaucrats and program managers required to be involved with collaboration need to ‘span boundaries’ – to develop the capacity to build effective relationships, be able to engage ‘deeply’ with different parties, and understand and value multiple perspectives. A recent government initiative to improve Indigenous wellbeing in remote Australia had a strong emphasis on collaboration and partnership. However, policy actors involved in implementation resisted attempts to make them work differently, resulting in reversion to the status quo. Consistent with social practice literature, I contend that openness to changed ways of working is a critical element for success. Drawing on interviews with elite policy actors involved in the development and implementation of the initiative, the analysis finds that career public servants appear to be less open to collaboration than those who have worked outside. While I agree that boundary spanning capability is important for overcoming the pull of the status quo, the analysis suggests that diversifying the public sector workforce should supplement training efforts.
      PubDate: 2017-12-01T05:48:10.646784-05:
      DOI: 10.1111/1467-8500.12287
  • Reluctant Representatives: Blackfella Bureaucrats Speak in Australia's
           North Elizabeth Ganter (Canberra: ANU Press; Centre for Aboriginal
           Economic Policy Research: Research Monograph No 37, 2016,
           ISBN9781760460327 (paperbook), 210 pp.)
    • Pages: 529 - 530
      PubDate: 2017-12-01T05:48:09.607893-05:
      DOI: 10.1111/1467-8500.12291
  • AUPA Reviewer Contributions for 2017
    • Pages: 531 - 531
      PubDate: 2017-12-01T05:48:11.837058-05:
      DOI: 10.1111/1467-8500.12298
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
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Fax: +00 44 (0)131 4513327
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