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Journal Cover The Electronic Library
  [SJR: 0.799]   [H-I: 23]   [769 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0264-0473
   Published by Emerald Homepage  [312 journals]
  • Effects of gender in library and information science research: a case
           study of The Electronic Library
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose The study showcases the effect of gender in the field of library and information science. Design/methodology/approach Research and review articles published from 2005 through 2014 in “The Electronic library”, a prominent journal in the field of Library and Information Science, were examined from the perspective of authors’ gender. Influence of gender was assessed with respect to at individual and collaborative levels, quality in terms of citedness and citation count, and receipt of research grants. Findings There has been an increase in the proportion of male authors over the years with a resulting decline in female authors. Male authors are more productive as teachers while females contribute more as working professionals or while they peruse their academic/research programmes. Collaborations among authors have increased. Though the productivity in collaborative works has increased in all gender combinations, it is more prominent when authors of opposite gender team up. No significant difference is observed in the number of national or international works produced in different collaborative authorship patterns. There is no difference in the number of male and female authors in male-female collaborative works. Works sponsored by grants are produced more frequently in groups comprising male-female or male-male members. No significant difference is observed in the number of cited or uncited works produced in different authorship patterns. The number of citations to works is independent of the nature of gender-wise authorship patterns. Research limitations/implications The study examines the status of women in research, specifically in the field of library and information science. The findings of the study are based on the contribution of the authors involved with the journal, “The Electronic Library”. Readers are encouraged to expand the study by including authors that contribute to other library and information science journals. Originality/value The study is first of its kind to highlight the involvement and observe the influence of female authors in the field of library and information science research.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:48Z
      DOI: 10.1108/EL-08-2014-0126
  • Digital literacy and digital content supports learning: the impact of
           blogs on teaching English as a foreign language
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose This study aims to investigate the impact of blogs on teaching EFL to primary students. The study also explores educators’ perceptions of social media tools and digital literacy in school environments. Design/methodology/approach A three-step approach was used to collect both qualitative and quantitative data. First, the blogs of 23 fifth-grade students in an EFL class in Kuwait was analysed for one semester along with student perceptions and teacher observations. Second, a survey was distributed to the students at the end of the semester, and finally four focus groups were conducted regarding educators’ perceptions on the use of social media, their skills and needs, and problems encountered. Findings The findings showed that by the end of the semester, students were writing lengthy sentences, had fewer spelling and grammatical mistakes, were more motivated and independent, and displayed a more positive attitude towards learning EFL. In addition, educators are enthusiastic about using web technologies in their teaching practices but have several concerns such as digital literacy competencies, technology-use behavior, and lack of accessibility to digital content. Research limitations/implications The number of questions on the student survey could be reduced. Also, it would be preferable in future studies to require all students to blog at least twice a week which could provide a broader representation of their writing abilities. Originality/value Little research has been reported in the literature on the use of blogs in teaching EFL to primary school students. Most literature focuses on teaching EFL to university students. By using a mixed-methodology approach, this study also highlights the needs of educators and students in technology learning environments and makes a good contribution towards offering pragmatic solutions.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:47Z
      DOI: 10.1108/EL-05-2015-0076
  • Risk assessment of digital library information security: a case study
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose This paper uses the GB/T20984-2007 multiplicative method to assess the information security risk of a typical digital library in compliance with the principle and thought of ISO 27000.The purpose is to testify the feasibility of this method and provide suggestions for improving information security of the digital library. Design/methodology/approach This research adopts convenience sampling to select respondents. The assessment of assets is through analysing digital library related business and function through a questionnaire which collects data to determine asset types and the importance of asset attributes. The Likert 5-point scale questionnaire method is used to identify the threat possibility and its influence on the assets. The 12 respondents include directors and senior network technicians from the editorial department, comic library, children’s library, counselling department, and the learning promotion centre. Three different Guttman scale questionnaires, tool testing, and on-site inspection are combined to identify and assess vulnerabilities. There were different Guttman scale questionnaires for management personnel, technical personnel, and general librarian respectively. In all, 15 management librarians, 7 technical librarians and 72 ordinary librarians answered the vulnerability questionnaire. On-site inspection was conducted on the basis of eleven control domains of ISO 27002. Vulnerabilities were scanned using remote security evaluation system NSFOCUS. The scanning covered 10 IP sections and a total of 81 hosts. Findings Overall, 2792 risk scores were obtained. Among them, 282 items (accounting for 10.1% of the total) reached the high risk level; 2 (0.1%) reached the very high risk level. High risk items involved 26 threat types (accounting for 44.1% of all threat types) and 13 vulnerability types (accounting for 22.1% of all vulnerability types). The evaluation revealed that this digital library faces seven major hidden dangers in information security. The assessment results were well accepted by staff members of this digital library, which testified to the applicability of this method to a Chinese digital library. Research limitations/implications This research is only a case study of a typical Chinese digital library using a digital library information security assessment method. More case-based explorations are necessary to prove the feasibility of the assessing strategy proposed in this study. Originality/value Based on the findings in recent literature, the authors found that very few researchers have made efforts to develop methods for calculating the indicators for digital library information security risk assessment. On the basis of ISO 27000 and other related information security standards, this case study proposed an operable method of digital library information security risk assessment, and used it to assess a the information security of a typical Chinese digital library. This study can offers insights for formulating a digital library information security risk assessment scale.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:45Z
      DOI: 10.1108/EL-09-2014-0158
  • Inverse local context analysis: a method for exhaustively gathering
           documents from limited accessible data sources
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose To explore the use of inverse LCA to obtain data from limited accessible data sources. Design/methodology/approach The experimental results show that the method the authors proposed can obtain all retrieved documents from the limited accessible data source using the least number of queries. Findings Inverse LCA was shown to be most effective in terms of requiring fewer search strings and having a higher precision rate. Originality/value To the best of our knowledge, this study provides the first attempt to gather all the retrieved documents from limited accessible data source, and the efficiency and ease of implementation of the proposed solution make it feasible for practical applications. The method we proposed can also benefit the construction of web corpus.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:44Z
      DOI: 10.1108/EL-12-2014-0211
  • Research on feature-based opinion mining using topic maps
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose Opinion Mining (OM), also known as “sentiment classification”, which aims to discover common patterns of user opinions from their textual statements automatically or semi-automatically, is not only useful for customers, but also for manufacturers. However, due to the complexity of natural language, there are still some problems, such as domain dependence of sentiment words, extraction of implicit features, and others. The purpose of this paper is to propose an opinion mining method based on topic maps to solve these problems. Design/methodology/approach Domain-specific knowledge is key to solve problems in feature-based opinion mining. On one hand, topic maps, as an ontology framework, are composed of topics, associations, occurrences and scopes, and can represent a class of knowledge representation schemes. On the other hand, compared with ontology, topic maps have many advantages. Thus, it is better to integrate domain-specific knowledge into opinion mining based on topic maps. This method can make full use of the semantic relationships among feature words and sentiment words. Findings In feature-level opinion mining, most of the existing research associate product features and opinions by their explicit co-occurrence, or use syntax parsing to judge the modification relationship between opinion words and product features within a review unit. They are mostly based on the structure of language units without considering domain knowledge. Only few methods based on ontology incorporate domain knowledge into feature-based opinion mining, but they only use the ‘is-a’ relation between concepts. Therefore, this paper proposes feature-based opinion mining using topic maps. The experimental results revealed that this method can improve the accuracy of the opinion mining. The findings of this study not only advance the state of opinion mining research but also shed light on future research directions. Research limitations/implications To demonstrate the “feature-based opinion mining using topic maps” applications, this work implements a prototype that helps users to find their new washing machines. Originality/value This paper presents a new method of feature-based opinion mining using topic maps, which can integrate domain-specific knowledge into feature-based opinion mining effectively. This method can improve the accuracy of the opinion mining greatly. The proposed method can be applied across various application domains, such as e-commerce, e-government and so on.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:43Z
      DOI: 10.1108/EL-11-2014-0197
  • Analytical study of open access health and medical repositories
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose The study assesses open access repositories in the field of the health and medicine (H&M) available in the Directory of the Open Access Repositories (OpenDOAR) by analysing their various facets like geographical distribution, language diversity, collection size, content types, operational status, interoperability, updating policy, and software used for content management. Design/methodology/approach In order to achieve the objectives of the study, the Directory of Open Access Repositories (OpenDOAR) was selected as the source for identifying the Health & Medicine repositories. The required data were manually collected from April, 01 to April, 30 2014 and analysed using various quantitative techniques to reveal the findings. Findings The results revealed that the OpenDOAR lists 254 repositories in the field of the Health & Medicine (H&M) contributed by the 62 countries of the world, topped by the USA (15.4%) followed by Japan (7.9%) and the United Kingdom (7.5%) respectively. The majority of the repositories are institutional 187 (73.6%) in nature, having less than 5,000 items (161, 63.4%) in the collection and mostly consisting of articles (76.0%), theses (49.6%), unpublished documents (33.1%), and books (31.9%). The linguistic assessment shows that the majority of the Health & Medicine repositories accept contents written in English language (71.3%) followed respectively by Spanish (16.1%) and Japanese (7.5%). The updating policy of these repositories isn’t up to the mark as only 67.0 percent of the H&M repositories has been updated from 2008-2012, but still the majority are still operational (91.7%) and are compatible (67.3%) with the Open Archive Initiative Protocol for Metadata Harvesting (OAI/PMH). About 30 software brands, both commercial and open source, have been used by administrators for creating these repositories and managing their contents. DSpace is the most popular software used by 88 (34.7%) repositories followed by EPrints (43, 16.9%) and Digital Commons (18, 7.1%). Research limitations/implications The scope of the study is limited to the Health and Medical repositories listed in OpenDOAR and hence the generalization is to be cautioned. Practical implications This study is helpful for library and information professionals serving health and medical professional across the globe. Originality/value The current study is the first attempt to analyse the health and medical repositories in open access sites.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:42Z
      DOI: 10.1108/EL-01-2015-0012
  • A comparative analysis of available features and Web 2.0 tools on selected
           Nigerian and South African university library websites
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose The study is a comparative analysis of available Web 2.0 tools in library web sites of selected Nigerian and South African universities. Design/methodology/approach Content analysis was adopted as the design for the study. Twenty (20) university library websites comprising 10 top ranking Nigerian universities and 10 top ranking South African universities were sampled for data collection. Five research questions developed and answered. Findings The findings show that the use of Web 2.0 tools in the selected universities is encouraging. There are more Web 2.0 tools available on the South African university library websites. The South African university libraries are ahead of their Nigerian counterparts in terms of integration of Web 2.0 tools, e-resources, and e-databases and have provided platforms for easy retrieval of information by their users. There are more e-resources available on the South African university library websites compare to their Nigerian counterparts. E-journals are the most available e-resources in the selected university library websites of both countries. Similarly, there are more academic e-databases are available on the South African university library websites while only few are listed on the webpages of the selected Nigerian university libraries. Research limitations/implications Since available studies seem to ignore the possibility of comparing one university library’s website with another, conducting a study such as this will provide insight and idea on the types of features, tools, and applications to be included on university library websites. This will be useful for university whose library is planning to develop a website. Originality/value Due to the wide variation reported in this study concerning available tools and resources on the university library websites in South Africa and Nigeria, it is recommended that African universities should come up with a standard that will mandate universities to have certain numbers of the tools identified in this study on their various university websites.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:41Z
      DOI: 10.1108/EL-10-2014-0182
  • Intellectual structure of trust in business and management: a co-citation
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose In the past few decades, there has been a lot of literature about trust research for business and management. However, few authors have applied co-citation analysis. Design/methodology/approach Trust is one of the most discussed issues in management as it has proved to have an essential role in business operations. In this study, all citation documents are included in Thomson Reuters ISI Web of Knowledge database from 1992 to 2010. Findings By using statistics analysis including factor analysis, cluster analysis, and multidimensional scaling, researchers identified four domains, including (1) organizational behaviour (2) strategic alliance (3) marketing and (4) social capital. Directions for future research are discussed. Originality/value This study is the first to apply co-citation techniques in the fields of trust. Therefore, the major contribution of this study is to provide an intellectual structure and trends within the field of trust from an objective and quantitative perspective.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:40Z
      DOI: 10.1108/EL-07-2014-0121
  • Retrieval efficiency of select search engines vis-à-vis diverse open
           courseware formats
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose The study is an attempt to gauge the visibility of open content available in different formats of select open courseware (OCW) repositories through prominent search engines. Design/methodology/approach Open content in three formats (pdf, audio, and video) from four OCW repositories listed in the OCW consortium under the science and technology subject heading were searched through seven select search engines. Findings None of the selected OCW repositories are fully visible on the selected search engines. Visibility of OCW content varied from one search engine to the other and was affected by the format in which it is available. Google is best search engine for retrieving OCW content, whereas OCWfinder — a specialized search engine for retrieving OCW — has performed dismally. Research limitations/implications The study demonstrates the need for enhancing the visibility of open content through employing search engine optimization techniques. Originality/value The study intends to supply findings that could be used by stakeholders to improve the visibility of OCW repositories. It is an attempt to draw a comparison between search engines for their ability to index different formats of OCW in the selected repositories. Findings can be used by information professionals to brush their information hunting skills.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:38Z
      DOI: 10.1108/EL-08-2014-0132
  • Use of smartphone apps among library and information science students at
           South Valley University, Egypt
    • Abstract: The Electronic Library, Volume 34, Issue 3, June 2016.
      Purpose The main purpose of this study is to investigate the use patterns and ownership of smartphone apps among students at the Library and Information Science (DLIS) at the South Valley University (SVU), Egypt. This research may help faculty members and students, as well at DLISs in general and SVU’s DLIS, in particular, to understand the nature and purpose of such use. Design/methodology/approach This study employed quantitative research methodology in the form of a survey, which was undertaken from February to March 2015. The survey instrument was a self-administrated questionnaire, with a response rate 82.7% (441/533). Findings Findings showed that smartphone users (82.7%) at SVU’s DLIS tended to be junior females. Smartphone non-users (17.3%) tended to be also young females but primarily sophomores. The highest percentage of smartphone users had been using smartphones for four years to five years and the largest number of students was described to be advanced users who heard first about these mobile devices through friends and the web. Most users had 21 to 25 apps. Social apps were the most popular and included Facebook, E-mail, and Twitter. For professional purposes, students used smartphones more for communication purposes than learning purposes. Apps related to educational purposes included Google Mobile, Facebook, E-mail, Twitter, Youtube and Wikipedia Mobile. Students perceived most apps to be easy to use and useful to them. There were a number of uses for socializing including messaging, following the news, and playing games. Students had mainly positive attitudes towards apps with a few negative concerns. Almost all students confirmed that they trust most apps.Barriers related to use of apps included training and lack of awareness. Further research may be needed to specify the relationship between the students’ use of these apps and their academic performance. Research limitations/implications This study focuses only on undergraduate library and information science students belonging to SVU’s DLIS, Egypt. Any findings and conclusions resulting from this study are limited in scope to only SVU’s DLIS’s undergraduate students. The study does not contain a significantly large sample of a population from across Egypt to draw meaningful widespread conclusions indicative of such a larger population. Practical implications This paper provides valuable insight into the use pattern of smartphones among a very important client group. It may serve as useful input to researchers who are interested in the study of Mobile Internet Technologies (MITs), particularly in the education society. Originality/value Being the first study of its kind about University students in Egypt, it is considered a pioneering and a unique study among studies conducted in the field of ICTs and MITs, especially with this category of information users.
      Citation: The Electronic Library
      PubDate: 2016-04-14T12:10:37Z
      DOI: 10.1108/EL-03-2015-0044
  • Comparing collaborative annotations on books between libraries and social
           community sites
    • Pages: 178 - 195
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 178-195, April 2016.
      Purpose – Based on the study of overall situation of the tagging function in the provincial public libraries and library of major colleges and universities, this paper aims to examine the difference of tagging behaviour of its users in library and social community sites. The authors also want to understand the causes of a variety of annotation behavior in social community sites and libraries. Design/methodology/approach – The authors collected all system log data of tags, comments and ratings users added in Wuhan University library, and then found the tags, comments and rating of corresponding books in Douban. Then, the authors did questionnaire survey to the Wuhan University students. Findings – The authors found that the annotation service in the library is not perfect as that in social community site. Enthusiasm of users annotating books in the library is far less high than that on the social community sites. Lack of understanding of the annotation service is the main reason why users are not concerned or do not use the tagging service. But users have the needs of the organization of personal information in the library using tags. Originality/value – This paper investigated the library users’ behavior in the using library OPAC course and compared the difference of annotation behavior between library and social community site.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:32Z
      DOI: 10.1108/EL-09-2014-0171
  • National libraries and regional cooperations: a framework for ECO national
    • Pages: 196 - 212
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 196-212, April 2016.
      Purpose – The purpose of this paper is to study the cultural integration, the role of national libraries in regional and international cooperation, Economic Cooperation Organization (ECO) national libraries’ barriers of cooperation and drivers of their cooperation and to propose a framework (conceptual and operational) for their cooperation. Design/methodology/approach – Data collection tool of this survey was a researcher-made questionnaire, sent to 30 individuals and experts involved in cooperation of ECO National Libraries from eight institutions. The reliability of the questionnaire was calculated using Cronbach’s alpha. It was 0.91. In this study, for awareness of activities between ECO national libraries and extraction of drivers, some documents were studied, and preliminary data were collected by informal interviews with meeting stakeholders and participants. Findings – The lack of stability in management positions was one of the major barriers in cooperation of the ECO national libraries. Other major obstacles in this context were lack of continuous communication, lack of common protocols and standards, lack of planning, lack of a central coordinating organization, bureaucracy, etc. Geographical proximity, common history and heritage, common resources, Islamic and cultural factors, importance of information and knowledge, requirements of the international system and political and security requirements were considered as drivers. An information centre was proposed for their active cooperation. Iran is better to host the information centre. Originality/value – National libraries as the scientific and cultural memory of nations and heirs of written heritage should cooperate and share their valuable scientific and cultural heritage to the future generations.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:38Z
      DOI: 10.1108/EL-07-2014-0118
  • Use of social media by science students in public universities in
           Southwest Nigeria
    • Pages: 213 - 222
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 213-222, April 2016.
      Purpose – The purpose of this paper is to investigate the use of social media for academic practices by science students of public universities in Southwest Nigeria. Design/methodology/approach – Descriptive design was used for the study. Research instrument used was questionnaire where 140 copies were administered to science students, using purposive sampling technique. Three institutions in southwest of Nigeria were selected for the study. Copies of the questionnaire were distributed to students in their lecture rooms and laboratories during practical classes with the permission and assistance of their lecturers. The data collected were analysed using frequency and simple percentage. Findings – The results reveal that among the various social media networks available, Facebook (93.48 per cent) is the most recognized and most famous, followed by Google+ (63.77 per cent) and Twitter (47.83 per cent). Two-third of the students make use of social media daily to remain up-to-date with trending events/news and to occupy free time when they are bored, among other reasons. The findings show that Google+ (52.17 per cent) is the most beneficial social media network followed by Facebook (29.7 per cent) and Wikia (23.91 per cent). Most of the science students are knowledgeable in the usage and application of social media, while majority of them considered poor Internet connectivity, receiving of unwanted messages/pictures and electricity failure as the leading problems encountered while using social media. Originality/value – The study was necessary to identify the use and application of social media by science students in public universities in Southwest Nigeria.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:12Z
      DOI: 10.1108/EL-11-2014-0205
  • Integrated library management systems
    • Pages: 223 - 249
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 223-249, April 2016.
      Purpose – The purpose of this paper is to analyze the various features and functions of Koha, Libsys, NewGenLib and Virtua with the help of specially designed evaluation checklist and rank them based on features/functions of integrated library management system (ILMS). Design/methodology/approach – The evaluation approach taken in this paper is similar to that of Singh and Sanaman (2012) and Madhusudhan and Shalini (2014) with minor modifications, comprising 306 features/functions and categorized as ten broad categories. Findings – The paper explores different features of open source (OS) and commercial ILMS, which reveals that Virtua got the highest total score of 218 (77.86 per cent), followed by Koha ILMS with 204 score (72.86 per cent). Interestingly, NewGenLib got the lowest total score, that is, 163 (58.21 per cent). ILMS under study are lagging behind in exploiting the full potential of the Web 2.0 features, including cloud computing features, and needs to be addressed in their future development. Practical implications – It is hoped that both the OS and commercial software will attend to the lacunae and soon develop fully functional Web 2.0/3.0 and cloud-based technologies. Originality/value – The findings of this paper will not only guide the librarians in the selection of a good ILMS, which can cater to the needs of their libraries, but also abreast the knowledge of evaluation of ILMS for the students of Library and Information Science. And the findings will help the ILMS vendors to know the limitations of their ILMS, so that they can overcome the limitations faced by users and improve their products.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:42Z
      DOI: 10.1108/EL-08-2014-0127
  • Early warning of risks of copyright infringement in digital library based
           on extension theory
    • Pages: 250 - 264
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 250-264, April 2016.
      Purpose – The purpose of this study is to evaluate the potential risks of copyright infringement in digital library based on the extension theory. Design/methodology/approach – At first, the analytic hierarchy process (AHP) is used to determine the weights of the existing indicator system for early warning. Second, a model is built to evaluate the potential risks of copyright infringement based on the extension theory in digital library. Finally, a real-world application is presented to show the effectiveness and usefulness of this approach. Findings – The main findings of this paper are as follows: the early warning extension theory model is effective in distinguishing the degree of the potential risks of copyright infringement in digital library; the ranges of the value and the values of the indicators can directly affect the results while using this approach, so the accuracy of these two aspects is a crucial question. Social implications – The social impact is that copyright infringement risks of digital library is reduced; the lawsuit rate and economic loss due to copyright infringement are thereby decreased as well. Originality/value – This paper introduces the evaluation of the potential risks of copyright infringement based on the extension theory in digital library. The results provide support for the decision-makers in handling the potential risks of copyright infringement in digital library.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:05Z
      DOI: 10.1108/EL-04-2014-0064
  • Acceptance of mobile advertising by consumers in public service
           institutions in Lagos, Nigeria
    • Pages: 265 - 288
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 265-288, April 2016.
      Purpose – The purpose of this paper is to investigate the acceptance of mobile advertising by consumers in public service institutions in Lagos Nigeria from the perspective of non-permission-based nature of advertising practice in Nigeria. Design/methodology/approach – Guided by the theory of reasoned action, data were collected from 389 respondents in a sample survey using a structured questionnaire, and the variables were measured on ordinal scale. Findings – The respondents reported that the mobile advertising is informative; they also strongly agreed that the media is ubiquitous but irritating. Attitude of consumers towards mobile advertising, behavioural control and subjective norm have correlations with acceptance. Irritation and informativeness significantly and positively predicted acceptance of mobile advertising, while credibility and ubiquity predicted acceptance of the technology negatively. Age has a negative relationship with acceptance; both gender (male =1) and tertiary education have a significant relationship with acceptance of mobile advertising just as marital status. Research limitations/implications – The study focused only on public service mobile consumers in Lagos, Nigeria. Practical implications – Mobile adverts are ubiquitous in Nigeria, but consumers do not trust or use the adverts, although they consider them informative. The telecomm regulatory body needs to control deployment of mobile technologies for produce and service ads, so that ads will be subject to individual choices and discretion, and thereby reducing the ubiquity and increase the trust consumers have on the strategy. Social implications – There is hype that mobile advert has penetrated Nigerian market, but the strategy is not credulous to the people. Originality/value – There is no study focusing on the acceptance of this ad strategy in the public service sector in Nigeria.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:55:49Z
      DOI: 10.1108/EL-09-2014-0169
  • Talking about tags
    • Pages: 289 - 301
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 289-301, April 2016.
      Purpose – While examining subject headings and tags is a popular research topic, most studies focus on comparing user-assigned tags and professional subject heading. Studies that compare Library of Congress Subject Headings to user-assigned tags, for instance, dominate the literature. However, little research has involved an examination on how and to what extent these features are actually used by library staff. This study adds to the body of knowledge. This study aims to focus on how librarians perceive and use tags. By focusing on people’s perceptions rather than simply comparing social tags and formal subject headings, new insights can be collected. Design/methodology/approach – This research collects data through semi-structured interviews conducted with 12 library staff from various roles and locations throughout Auckland Libraries. Findings – The research findings show that while social tags have been adopted and used in their work by the majority of library staff interviewed, there remains resistance to using them. Some library staff preferred the traditional hierarchical subject headings found in the traditional catalogue. A general lack of awareness about tag functions and features is also evident among the staff interviewed. Originality/value – The research focus is unique because it examines this phenomenon in a public library setting rather than in academic libraries, an area that is rarely examined in the literature.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:14Z
      DOI: 10.1108/EL-12-2014-0216
  • Effectiveness of Google keyword suggestion on users’ relevance
    • Pages: 302 - 314
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 302-314, April 2016.
      Purpose – One of the most effective ways information retrieval (IR) systems including Web search engines can improve relevance performance is to provide their users with tools for facilitating query expansion. Search engines such as Google provide users with keyword suggest tools. This paper aims to investigate users’ criteria in relevance judgment regarding Google’s keywords suggest tool and to see how such keywords would lead to more relevant results from the viewpoint of users. Design/methodology/approach – Through a mixed method approach, quantitative and qualitative data were collected from 60 postgraduate students at Ferdowsi University of Mashhad, Iran, using four different instruments (questionnaire, thinking aloud technique, query logs and interviews). Findings – Among other criteria, the “relation between suggested keywords and the information need” (with the mean rate of 3.53 of four) was considered the most important by searchers in selecting suggested keywords for query expansion. Also, the “relation between suggested Keywords and the retrieved items” (with the mean rate of 3.62) was considered the second most important criterion in judging the relevance of the retrieved results. The participants agreed that the suggested keywords by Google improved the retrieval relevance. The content analysis of the participants’ aloud-thinking sessions and the interviews approved such findings. Originality/value – This research makes a contribution to the need of designers of IR systems regarding the use of add words for query expansion. It also helps librarians how to instruct searchers with expanding their queries to retrieve more relevant results. Another contribution of the study is the identification of a number of new relevance judgment criteria for Web-based environments.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:23Z
      DOI: 10.1108/EL-03-2015-0035
  • Applying the DEMATEL approach to identify the focus of library service
    • Pages: 315 - 331
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 315-331, April 2016.
      Purpose – This paper aims to apply the decision-making trial and evaluation laboratory (DEMATEL) to validate the service factors of an academic library. Design/methodology/approach – First, the service criteria were extracted from the SERVQUAL model and then their values were examined in the user’s mind. Second, the DEMATEL was applied to estimate the importance of the criteria and identify the causal factors. Next, an empirical study was conducted to demonstrate and validate the proposed approach. Finally, this paper offers some practical suggestions for academic libraries based on the analysis. Findings – According to the analysis’ results, “Empathy” is the causal factor in the cause–effect diagram; i.e. the library should pay more attentions to “Empathy” rather than “Reliability”, “Responsiveness” and “Assurance” factors. Originality/value – DEMATEL is a useful tool to identify the prominence and relationship of service factors; the evaluation is easy to apply and has not been used before in the discussion of library service. This paper provides an alternative for libraries to sort out the priorities of service improvement. The correspondence improvement can be addressed based on the causal analysis to make notable enhancement in service quality.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:56:01Z
      DOI: 10.1108/EL-08-2014-0134
  • Factors affecting the implementation of Web 2.0 applications in Omani
           academic libraries
    • Pages: 332 - 351
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 332-351, April 2016.
      Purpose – The purpose of this paper is to investigate the different factors that affect using Web 2.0 applications in Omani academic libraries (OALs). Design/methodology/approach – In all, 29 interviews with directors and library staff of five OALs were conducted for the purpose of collecting data for the current research. Findings – The results indicated that there are nine internal factors and four external factors that affect using Web 2.0 applications in OALs. Internal factors include the low motivation of directors and library staff regarding using of Web 2.0 applications, lack of training and constant changes in the management structure. Meanwhile, the external factors are related to lack of policy and regulations and weakness and low speed of the internet. Practical implications – Most academic libraries in Oman have not yet adopted Web 2.0 applications to enhance their services. Therefore, this study intends to open insight into the state of Web 2.0 adoption in academic libraries and will help library managers to understand factors facing the use of Web 2.0 applications in their libraries, and this could signal a basis for policy shift in the internet infrastructure especially in the institutions of the higher education. Originality/value – This research is the first study in the field of Web 2.0 applications in OALs that investigates the factors affecting the use of Web 2.0 applications in academic libraries in general and in OALs specifically.
      Citation: The Electronic Library
      PubDate: 2016-03-24T09:55:22Z
      DOI: 10.1108/EL-06-2014-0101
  • Managing the One-Person Library
    • Pages: 352 - 353
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 352-353, April 2016.

      Citation: The Electronic Library
      PubDate: 2016-03-24T09:55:47Z
      DOI: 10.1108/EL-08-2015-0154
  • Creative Management of Small Public Libraries in the 21st Century
    • Pages: 353 - 354
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 353-354, April 2016.

      Citation: The Electronic Library
      PubDate: 2016-03-24T09:55:45Z
      DOI: 10.1108/EL-08-2015-0157
  • Managing Your Library ' s Social Media Channels
    • Pages: 354 - 355
      Abstract: The Electronic Library, Volume 34, Issue 2, Page 354-355, April 2016.

      Citation: The Electronic Library
      PubDate: 2016-03-24T09:55:20Z
      DOI: 10.1108/EL-09-2015-0188
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