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Journal Cover Program: Electronic Library and Information Systems
  [SJR: 0.687]   [H-I: 19]   [287 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0033-0337
   Published by Emerald Homepage  [312 journals]
  • The adoption of teaching assistant robots: a technology acceptance model
    • Pages: 354 - 366
      Abstract: Program, Volume 50, Issue 4, Page 354-366, September 2016.
      Purpose Based on rapid improvements in telecommunications and wireless networks with extensive educational contents, numerous studies have been conducted to improve our educational success/attainment/environment. With this trend, the purpose of this paper is to investigate users’ perceptions of teaching assistant (TA) robots and the possible motivations that impact the users’ intention to use (IU) the robots. Design/methodology/approach In light of the rapid development of and attempts at understanding interactions with social robots, including TA robots, this study uses structural equation modeling and confirmatory factor analysis. Findings The results indicated that perceived usefulness was the most crucial factor determining the users’ IU for TA robots. In addition, the relationships of the original technology acceptance model were confirmed. The study findings demonstrated the crucial importance of perceived enjoyment and service quality. Originality/value Although the role of TA robots has gained user attention, few investigations have been conducted to explain how IU is formed. The current study can thus act as the foundation for exploring the acceptance process in the context of TA robots.
      Citation: Program
      PubDate: 2016-11-14T11:03:30Z
      DOI: 10.1108/PROG-02-2016-0017
  • Examining social capital on mobile SNS: the effect of social support
    • Pages: 367 - 379
      Abstract: Program, Volume 50, Issue 4, Page 367-379, September 2016.
      Purpose The purpose of this paper is to examine the effect of social support on social capital in mobile social networking sites. Design/methodology/approach Based on the 234 valid responses collected from a survey, structural equation modelling was employed to examine the research model. Findings The results indicated that social support, which includes informational support and emotional support, has a significant effect on social capital that consists of structural, relational and cognitive capital. Originality/value Although previous research has found the effect of social capital on user behaviour, it has seldom identified the determinants of social capital. Thus, how to build and develop social capital remains a question. This research examined the effect of social support on social capital.
      Citation: Program
      PubDate: 2016-11-14T11:04:20Z
      DOI: 10.1108/PROG-12-2015-0080
  • Open data framework for sustainable assessment of project-based learning
    • Pages: 380 - 398
      Abstract: Program, Volume 50, Issue 4, Page 380-398, September 2016.
      Purpose In a project-based learning experience, the detailed monitoring of the activities in which team members participate can be useful to evaluate their work. However, the project activity produces a large amount of data that can be hardly assessed by a single project supervisor. This poses a scalability issue if the number of users or projects size increases. In this vein, the purpose of this paper is to make the assessment of online learning experiences more sustainable. Design/methodology/approach This paper describes a learning-oriented collaborative assessment method, supported by an open data framework. Also, an architecture for the extraction of different indicators to facilitate the assessment process is presented. Findings The assessment method and the open data framework were applied to a project-based course on web engineering. This experience has provided positive evidences because the grade measurement was backed up with assessment evidences and calculated with less effort. Research limitations/implications At the moment, results indicate that apparently there are no significant evidences against the sustainable evaluation practices for students’ summative evaluation. Nevertheless, when more data become available, a more statistically significant analysis could be made to determine the influence of the assessment practices in the final result of the evaluated skills. Originality/value In contrast to various existing proposals for e-assessment, the strategy focuses on assessing learning experiences in software development projects. Also, the approach is based on the reuse of information from external process supporting tools by integrating a number of metrics in a non-intrusive way.
      Citation: Program
      PubDate: 2016-11-14T11:03:28Z
      DOI: 10.1108/PROG-12-2015-0078
  • Providing open access to PhD theses: visibility and citation benefits
    • Pages: 399 - 416
      Abstract: Program, Volume 50, Issue 4, Page 399-416, September 2016.
      Purpose The purpose of this paper is to report the benefits of scientific communication model of open access (OA) repositories to e-theses. Specifically, the study focusses on the benefits of accessibility, dissemination, visibility and impact of PhD e-theses deposited in repositories. Design/methodology/approach The study analysed a random sample of 125 PhD e-theses deposited in an OA repository, specifically in the institutional repository (IR) of the University of Salamanca (Gredos). It tracked the sample for analysing on one side the visits and downloads of the e-theses, whose data are obtained from the statistics module of the repository, and on the other side the data citation provided by Google Scholar Citation on these e-theses. To analyse the differences between the indicators (visits, downloads and citations) in different knowledge areas, the Kurskall-Wallis test has been used. Findings The results indicate that OA IRs become an advantageous channel of scientific communication to grey literature like dissertations and PhD theses, because it increases visibility and use and also produces a significant citation rate. Originality/value The paper uses metrics that are used in IR to measure the visibility and impact of a type of grey literature that is very difficult to track because it is unpublished. The dissemination of the grey literature through OA repositories makes it possible. The value of the work lies in the empirical evidence obtained from the analysed PhD e-theses of Gredos repository.
      Citation: Program
      PubDate: 2016-11-14T11:04:10Z
      DOI: 10.1108/PROG-04-2016-0039
  • Identifying the uses of mobile technology among Library and Information
           Science undergraduate students
    • Pages: 417 - 430
      Abstract: Program, Volume 50, Issue 4, Page 417-430, September 2016.
      Purpose Mobile technology has redefined the way people communicate and interact. In education, the number of academic institutions developing and offering mobile information services is growing steadily. The purpose of this paper is to identify the use of mobile technology by the Library Science and Information Systems undergraduate students in Greece. Design/methodology/approach A questionnaire was developed drawing from the relevant literature and sent to undergraduate students studying Library and Information Science during the 2014-2015 academic year. Findings It was found that students employed mobile phones for entertainment purposes whereas laptops and desktop computers for performing education-related tasks. Laptops and desktop computers were again mostly used to access library services, namely the OPAC, reference books, journals. Research limitations/implications Academic institutions need to offer services and adopt online learning platforms supported in mobile devices. Students from other disciplines and their acceptance of mobile technology should be explored. Originality/value This study identifies the specific mobile devices that students use to perform a variety of activities, educational and social, as well as the reasons for doing so.
      Citation: Program
      PubDate: 2016-11-14T11:02:40Z
      DOI: 10.1108/PROG-10-2015-0069
  • Building loyalty in e-commerce
    • Pages: 431 - 461
      Abstract: Program, Volume 50, Issue 4, Page 431-461, September 2016.
      Purpose Although recent years have shown increasing popularity of e-commerce worldwide, there is still a lack of studies comprehensively exploring trust issue in e-commerce. Based on trust transfer theory and signaling theory, the purpose of this paper is to present an integrated research model to test the relationships between trust dimensions and e-loyalty, interactions among trust dimensions, as well as antecedents of different trust dimensions. Design/methodology/approach Data were collected through a web-based survey in Chinese markets and structural equation modeling with partial least squares was used to analyze the data. Findings The results identified that three trust dimensions all have significant impacts on e-loyalty, and relationships existed in different trust dimensions. Moreover, information quality and security protection are important factors determining institutional trust while store reputation is the most salient factor determining interpersonal trust. Originality/value This research contributes to the body of knowledge on trust by exploring the nature of trust with a multidimensional scale. Another theoretical contribution is the provision of a comprehensive understanding of the trust antecedents in e-commerce. Furthermore, this research benefits the companies doing e-businesses by allowing them to better understand how to improve consumers’ trust in the online environment and thus to retain and attract more loyal customers and succeed in online businesses.
      Citation: Program
      PubDate: 2016-11-14T11:03:46Z
      DOI: 10.1108/PROG-04-2016-0040
  • Privacy and trust in Facebook photo sharing: age and gender differences
    • Pages: 462 - 480
      Abstract: Program, Volume 50, Issue 4, Page 462-480, September 2016.
      Purpose The purpose of this paper is to examine gender and age differences regarding various aspects of privacy, trust, and activity on one of the most popular Facebook activity – “photo sharing.” Design/methodology/approach The data were collected using an online survey hosted by a web-based survey service for three weeks during December 2014-January 2015. The target audience comprised of Facebook users over 18 years engaged in sharing their photos on the platform. Findings Women and young Facebook users are significantly more concerned about the privacy of their shared photos. Meanwhile, users from older age groups are less active in using the site, in sharing photos, and in taking privacy-related protective measures. Interestingly, despite having more privacy concerns, young Facebook users display higher trust levels toward the platform than older users. Overall, in the study, there was an extremely significant difference in privacy attitudes among people under and over 35 years of age. Originality/value The main contribution of this study is new knowledge regarding the gender and age differences in various privacy-related aspects, trust, and activity. Findings from the study broadens the overall understanding of how these issues positively/negatively influence the photo-sharing activity on Facebook.
      Citation: Program
      PubDate: 2016-11-14T11:03:12Z
      DOI: 10.1108/PROG-02-2016-0012
  • Determining social media impact on the politics of developing countries
           using social network analytics
    • Pages: 481 - 507
      Abstract: Program, Volume 50, Issue 4, Page 481-507, September 2016.
      Purpose The purpose of this paper is to use the Twitter Search Network of the Apache NodeXL data discovery tool to extract over 5,000 data from Twitter accounts that twitted, re-twitted or commented on the hashtag, #NigeriaDecides, to gain insight into the impact of the social media on the politics and administration of developing countries. Design/methodology/approach Several algorithms like the Fruchterman-Reingold algorithm, Harel-Koren Fast Multiscale algorithm and the Clauset-Newman-Moore algorithms are used to analyse the social media metrics like betweenness, closeness centralities, etc., and visualize the sociograms. Findings Results from a typical application of this tool, on the Nigeria general election of 2015, show the social media as the major influencer and the contribution of the social media data analytics in predicting trends that may influence developing economies. Practical implications With this type of work, stakeholders can make informed decisions based on predictions that can yield high degree of accuracy as this case. It is also important to stress that this work can be reproduced for any other part of the world, as it is not limited to developing countries or Nigeria in particular or it is limited to the field of politics. Social implications Increasingly, during the 2015 general election, citizens have taken over the blogosphere by writing, commenting and reporting about different issues from politics, society, human rights, disasters, contestants, attacks and other community-related issues. One of such instances is the #NigeriaDecides network on Twitter. The effect of these showed in the opinion polls organized by the various interest groups and media houses which were all in favour of GMB. Originality/value The case study the authors took on the Nigeria’s general election of 2015 further strengthens the fact that the developing countries have joined the social media race. The major contributions of this work are that policy makers, politicians, business managers, etc. can use the methods shown in this work to harness and gain insights from Big Data, like the social media data.
      Citation: Program
      PubDate: 2016-11-14T11:03:08Z
      DOI: 10.1108/PROG-02-2016-0011
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