for Journals by Title or ISSN
for Articles by Keywords
Followed Journals
Journal you Follow: 0
Sign Up to follow journals, search in your chosen journals and, optionally, receive Email Alerts when new issues of your Followed Journals are published.
Already have an account? Sign In to see the journals you follow.
Journal Cover Program: Electronic Library and Information Systems
  [SJR: 0.687]   [H-I: 19]   [277 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0033-0337
   Published by Emerald Homepage  [312 journals]
  • Examining social capital on mobile SNS: The effect of social support
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose The purpose of this research is to examine the effect of social support on social capital in mobile social networking sites (SNS). Design/methodology/approach Based on the 234 valid responses collected from a survey, structural equation modeling (SEM) was employed to examine the research model. Findings The results indicated that social support, which includes informational support and emotional support, has a significant effect on social capital that consists of structural, relational and cognitive capital. Originality/value Although previous research has found the effect of social capital on user behaviour, it has seldom identified the determinants of social capital. Thus, how to build and develop social capital remains a question. This research examined the effect of social support on social capital.
      Citation: Program
      PubDate: 2016-10-14T11:14:07Z
      DOI: 10.1108/PROG-12-2015-0080
  • Building loyalty in e-commerce: Towards a multidimensional trust-based
           framework for the case of China
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose Although recent years have shown increasing popularity of e-commerce worldwide, there is still a lack of studies comprehensively exploring trust issue in e-commerce. Based on trust transfer theory and signaling theory, this study presents an integrated research model to test the relationships between trust dimensions and e-loyalty, interactions among trust dimensions, as well as antecedents of different trust dimensions. Design/methodology/approach Data was collected through a web-based survey in Chinese markets and Structural Equation Modeling (SEM) with Partial Least Squares (PLS) was used to analyze the data. Findings The results identified that three trust dimensions all have significant impacts on e-loyalty, and relationships existed in different trust dimensions. Moreover, information quality and security protection are important factors determining institutional trust while store reputation is the most salient factor determining interpersonal trust. Originality/value This research contributes to the body of knowledge on trust by exploring the nature of trust with a multi-dimensional scale. Another theoretical contribution is the provision of a comprehensive understanding of the trust antecedents in e-commerce. Furthermore, this research benefits the companies doing e-businesses by allowing them to better understand how to improve consumers’ trust in the online environment and thus to retain and attract more loyal customers and succeed in online businesses.
      Citation: Program
      PubDate: 2016-10-14T11:14:01Z
      DOI: 10.1108/PROG-04-2016-0040
  • Providing Open Access to PhD theses: Visibility and citation benefits
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose The main purpose of this paper is to report the benefits of scientific communication model of open access repositories to e-theses. Specifically, the study focuses on benefits as accessibility, dissemination, visibility and impact of PhD e-theses deposited in repositories. Design/methodology/approach The study analysed a random sample of 125 PhD e-theses deposited in an open access repository, specifically in the institutional repository of the University of Salamanca (Gredos). It tracked the sample for analysing on one side the visits and downloads of the e-theses, whose data are obtained from the statistics module of the repository, and otherwise for analysing the data citation provided by Google Scholar Citation on these e-theses. To analyse the differences between the indicators (visits, downloads and citations) in different knowledge areas, the Kurskall-Wallis test has been used. Findings The results indicate that Open Access institutional repositories become an advantageous channel of scientific communication to grey literature like dissertations and PhD theses, because it increases visibility and use and also it produces a rate of citation. Originality/value In this paper it uses metrics are used in institutional repository to measure the visibility and impact of a type of grey literature that is very difficult to track because it is unpublished. The dissemination of the grey literature through open access repositories makes it possible. The value of the work lies in the empirical evidence obtained from analysed PhD e-theses of Gredos repository.
      Citation: Program
      PubDate: 2016-10-14T11:14:01Z
      DOI: 10.1108/PROG-04-2016-0039
  • The adoption of teaching assistant robots: A technology acceptance model
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose Based on rapid improvements in telecommunications and wireless networks with extensive educational contents, numerous studies have been conducted to improve our educational success/attainment/environment. With this trend, the current study investigates users’ perceptions of teaching assistant (TA) robots and the possible motivations that impact the users’ intention to use (IU) the robots. Design/methodology/approach In light of the rapid development of and attempts at understanding interactions with social robots, including TA robots, this study uses structural equation modelling (SEM) and confirmatory factor analysis (CFA). Findings The results indicated that perceived usefulness was the most crucial factor determining the users’ IU for TA robots. In addition, the relationships of the original technology acceptance model (TAM) were confirmed. The study findings demonstrated the crucial importance of perceived enjoyment and service quality. Originality/value Although the role of TA robots has gained user attention, few investigations have been conducted to explain how IU is formed. The current study can thus act as the foundation for exploring the acceptance process in the context of TA robots.
      Citation: Program
      PubDate: 2016-10-14T11:14:00Z
      DOI: 10.1108/PROG-02-2016-0017
  • Privacy and trust in Facebook photo sharing: Age and gender differences
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose Purpose of this study is to examine gender and age differences regarding various aspects of privacy, trust, and activity on one of the most popular Facebook activity – “photo sharing”. Design/methodology/approach The data was collected using an online survey hosted by a web-based survey service for three weeks during December 2014 - January 2015. The target audience comprised of Facebook users over 18 years engaged in sharing their photos on the platform. Findings Women and young Facebook users are significantly more concerned about the privacy of their shared photos. Meanwhile, users from older age groups are less active in using the site, in sharing photos, and in taking privacy-related protective measures. Interestingly, despite having more privacy concerns, young Facebook users display higher trust levels towards the platform than older users. Overall, in our study, there was an extremely significant difference in privacy attitudes among people under and over 35 years of age. Originality/value The main contribution of this study is new knowledge regarding the gender and age differences in various privacy-related aspects, trust, and activity. Findings from the study broadens the overall understanding of how these issues positively/negatively influence the photo-sharing activity on Facebook.
      Citation: Program
      PubDate: 2016-10-14T11:13:59Z
      DOI: 10.1108/PROG-02-2016-0012
  • Open Data Framework for Sustainable Assessment of Project-Based Learning
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose In a project-based learning experience, the detailed monitoring of the activities in which team members participate can be useful to evaluate their work. However, the project activity produces a large amount of data that can be hardly assessed by a single project supervisor. This poses an scalability issue if the number of users or projects size increases. In this vein, the main aim of this research is making the assessment of online learning experiences more sustainable. Design/methodology/approach This paper describes a learning-oriented collaborative assessment method, supported by an open data framework. Also, an architecture for the extraction of different indicators to facilitate the assessment process is presented. Findings The assessment method and the open data framework was applied to a project-based course on Web engineering. This experience has provided positive evidences because the grade measurement was backed up with assessment evidences and calculated with less effort. Research limitations/implications At the moment, results indicate that apparently there are no significant evidences against the sustainable evaluation practices for students' summative evaluation. Nevertheless, when more data become available, a more statistically significant analysis could be made to determine the influence of the assessment practices in the final result of the evaluated skills. Originality/value In contrast to various existing proposals for e-Assessment, our strategy focuses on assessing learning experiences in software development projects. Also, our approach is based on the reuse of information from external process supporting tools by integrating a number of metrics in a non-intrusive way.
      Citation: Program
      PubDate: 2016-10-14T11:13:59Z
      DOI: 10.1108/PROG-12-2015-0078
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose In this work, the Twitter Search Network of the Apache NODEXL data discovery tool was used to extract over 5000 data from twitter accounts that twitted, re-twitted or commented on the hashtag, #NigeriaDecides, to gain insight into the impact of the social media on the politics and administration of developing countries. Design/methodology/approach Several algorithms like the Fruchterman-Reingold algorithm, Harel-Koren Fast Multiscale algorithm and the Clauset-Newman-Moore algorithms are used to analyze the social media metrics like betweenness, closeness centralities, etc., and visualize the sociograms Findings Results from a typical application of this tool, on the Nigeria general election of 2015 shows the social media as the major influencer; and the contribution of the social media data analytics in predicting trends that may influence developing economies. Practical implications With this type of work, stakeholders can make informed decisions based on predictions that can yield high degree of accuracy as this case. It is also important to stress that this work can be reproduced for any other part of the world, as it is not limited to developing countries or Nigeria in particular or is it limited to the field of politics. Originality/value The case study we took on the Nigeria’s general election of 2015 further strengthens the fact that the developing countries have joined the social media race. The major contributions of this work are that, policy makers, politicians, business managers, etc, can use the methods shown in this work to harness and gain insights from big data, like the social media data.
      Citation: Program
      PubDate: 2016-10-14T11:13:58Z
      DOI: 10.1108/PROG-02-2016-0011
  • Identifying the uses of mobile technology among Library and Information
           Science undergraduate students
    • Abstract: Program, Volume 50, Issue 4, September 2016.
      Purpose Mobile technology has redefined the way people communicate and interact. In education, the number of academic institutions developing and offering mobile information services is growing steadily. This study aims to identify the use of mobile technology by the Library Science and Information Systems undergraduate students in Greece. Design/methodology/approach A questionnaire was developed drawing from the relevant literature and sent to undergraduate students studying Library and Information Science (LIS) during the 2014-2015 academic year. Findings It was found that students employed mobile phones for entertainment purposes whereas laptops and desktop computers for performing education related tasks. Laptops and desktop computers were again mostly used to access library services namely the OPAC, reference books, journals. Research limitations/implications Academic institutions need to offer services and adopt online learning platforms supported in mobile devices. Students from other disciplines and their acceptance of mobile technology should be explored. Originality/value This study identifies the specific mobile devices that students use to perform a variety of activities, educational and social, as well as the reasons for doing so.
      Citation: Program
      PubDate: 2016-10-14T11:13:57Z
      DOI: 10.1108/PROG-10-2015-0069
  • A study on location-based mobile map search behavior
    • Pages: 246 - 269
      Abstract: Program, Volume 50, Issue 3, Page 246-269, July 2016.
      Purpose – Mobile users increasingly employ location-based map searches in their daily lives. However, it is still relatively unknown about mobile users’ map related search behaviors. The purpose of this paper is to discover the interactions between the users and mobile map search systems, to reveal the shortcomings of existing mobile map search functions, and to propose improvement suggestions. Design/methodology/approach – Based on a set of controlled user experiments performed on the Baidu mobile phone map, this paper empirically examines users’ location-based mobile search behaviors, such as timing, metering, judging and so on. This paper also conducts statistical correlation tests to generate relation tables and diagrams regarding each variable, for example, the relation between the retrieval time and the retrieval steps. Findings – The results indicate that mobile map users have two important characteristics in their search behaviors: first, mobile map users always follow the single search path. Second, the mobile map search efficiency of users is always low. Research limitations/implications – The situation simulation testing method is mainly used for the construction of a mobile information search behavior environment, which may make the users be nervous and have some effect on the search efficiency. Practical implications – Based on the identification of user behaviors, this paper provides suggestions to optimize and improve mobile map search systems. Originality/value – This paper studies users’ mobile map search behavior based on location and explores the features of user behavior from the perspective of human-computer interaction.
      Citation: Program
      PubDate: 2016-06-08T01:47:25Z
      DOI: 10.1108/PROG-11-2015-0074
  • Exploring LOD through metadata extraction and data-driven visualizations
    • Pages: 270 - 287
      Abstract: Program, Volume 50, Issue 3, Page 270-287, July 2016.
      Purpose – The purpose of this paper is to present a new approach toward automatically visualizing Linked Open Data (LOD) through metadata analysis. Design/methodology/approach – By focussing on the data within a LOD dataset, the authors can infer its structure in a much better way than current approaches, generating more intuitive models to progress toward visual representations. Findings – With no technical knowledge required, focussing on metadata properties from a semantically annotated dataset could lead to automatically generated charts that allow to understand the dataset in an exploratory manner. Through interactive visualizations, users can navigate LOD sources using a natural approach, in order to save time and resources when dealing with an unknown resource for the first time. Research limitations/implications – This approach is suitable for available SPARQL endpoints and could be extended for resource description framework dumps loaded locally. Originality/value – Most works dealing with LOD visualization are customized for a specific domain or dataset. This paper proposes a generic approach based on traditional data visualization and exploratory data analysis literature.
      Citation: Program
      PubDate: 2016-06-08T01:47:23Z
      DOI: 10.1108/PROG-12-2015-0079
  • Library patrons’ emotions after information retrieval: effects of
           perceived self-efficacy
    • Pages: 288 - 302
      Abstract: Program, Volume 50, Issue 3, Page 288-302, July 2016.
      Purpose – Successful information retrieval is determined by library patrons retrieving accurate, relevant, and up-to-date information stored in documents; this affects their self-efficacy, emotions, and behavior. The purpose of this paper is to examine the impact of mastery experiences, self-evaluation, vicarious observation of others’ experiences, social feedback, and physiological state of library patrons’ emotions after information retrieval. Design/methodology/approach – A structured close-ended questionnaire survey was utilized of which 200 responses were valid and usable for data analysis. Multiple regression analysis was executed to assess the influence of personal self-evaluation, comparisons with others, physiological state, and social feedback, on the library patrons’ emotions after information retrieval. Findings – The findings of this study indicated that social feedback had the greatest influence on the library patrons’ emotions after information retrieval, followed by personal self-evaluation and physiological state. Originality/value – This study employed quantitative research design utilizing multiple regression analysis which provides useful insight for university librarians on the specific factors that have significant effects on library patrons’ emotions after information retrieval. The outcomes add a new perspective to preceding studies on library patrons’ emotions after information retrieval, which has previously been inadequately researched in the Malaysian setting.
      Citation: Program
      PubDate: 2016-06-08T01:47:08Z
      DOI: 10.1108/PROG-07-2014-0045
  • Developing definitions of research information metadata as a wicked
           problem? Characterisation and solution by argumentation visualisation
    • Pages: 303 - 324
      Abstract: Program, Volume 50, Issue 3, Page 303-324, July 2016.
      Purpose – The purpose of this paper is to focus on the development of definitional standards for research information as a wicked problem. A central solution strategy for such problems, increasing transparency by argumentation visualisation, is being evaluated. Design/methodology/approach – Qualitative formal content analysis is used in order to examine whether the process of definition standardisation in the project can be characterised as a wicked problem. Action Research is used to assess the effect of argumentation visualisation in the project. Findings – The results of the content analysis confirm the interpretation of the standardisation process as a wicked problem. The implementation of argumentation visualisation shows to increase the meetings’ focus and effectiveness. Research limitations/implications – The relationship between information exchange, transparency and acceptance of the development result should be addressed in future empirical analyses. Visualisation solutions require further development in order to accommodate needs of the stakeholders. Practical implications – Argumentation visualisation is of high value for finding a consensus for definitional standards and should be considered for managing and exchanging information. Originality/value – Applying solution strategies from design research on wicked problems to large-scale standardisation efforts opens up new possibilities for not only handling such projects but also providing new avenues of research for both the design and research information communities.
      Citation: Program
      PubDate: 2016-06-08T01:47:04Z
      DOI: 10.1108/PROG-01-2015-0009
  • Added value in the context of research information systems
    • Pages: 325 - 339
      Abstract: Program, Volume 50, Issue 3, Page 325-339, July 2016.
      Purpose – The purpose of this paper is to discuss added value in the context of current research information systems (CRISs) based on metadata enrichment. Design/methodology/approach – This discussion paper uses literature review as well as analysis of CRISs specifications to discuss added value possibilities. Findings – Added value of the CRISs is in their integration and interoperability with the same and similar information systems. Since metadata plays key roles in interoperability of information systems, therefore focussing on metadata-related issue can add considerable values to CRISs. Two types of metadata can be distinguished in every CRISs including macro- and micro-metadata. In terms of macro-metadata common European research information format (CERIF) by itself is an added value for CRIS because it draws a complete view of the research landscape including entities and their relations. CERIF metadata structure is designed in such a way that supports micro- and macro-metadata. Originality/value – There is a lack of literature on adding value to research information systems especially CRIS and particularly how value can be added in CRISs still is an unanswered question. CRIS developers can use this paper as a road map to choose the most valuable strategy for adding value to their systems.
      Citation: Program
      PubDate: 2016-06-08T01:46:49Z
      DOI: 10.1108/PROG-10-2015-0067
  • Web directories: selected features and their impact on directory quality
    • Pages: 340 - 352
      Abstract: Program, Volume 50, Issue 3, Page 340-352, July 2016.
      Purpose – The purpose of this paper is statistical examination of nearly 7,000 web directories and an analysis of factors which affect their quality measured by PageRank. Design/methodology/approach – The authors analysed 6,821 directories registered at The following information about the directories was examined: the year of registration on the website, the directory’s PageRank value, the existence of an active IP address, backlink requests, a fee charged for submission to the directory, as well as directory moderation and subject. Statistical analyses were performed with the use of Microsoft Excel, version 2010, and R software, version 3.0.0. The PageRank values were collected with a software written in Python. Findings – The study has shown a gradual increase in popularity of directories as one of the basic tools in search engine optimisation. The analysis has indicated a relatively high percentage of spam web directories. The evidence of this is the number of directories with undetermined PageRank values. The study revealed that careful management of a directory and its subject have key impact on directory quality measured by PageRank. Originality/value – Relatively few publications focus on the problem of web directories which represent a very large group of websites created solely to manipulate web search engine rankings. This paper discusses the phenomenon of web directories, reveals the percentage of spam directories, and factors which affect their quality measured by PageRank.
      Citation: Program
      PubDate: 2016-06-08T01:46:57Z
      DOI: 10.1108/PROG-08-2014-0060
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
Tel: +00 44 (0)131 4513762
Fax: +00 44 (0)131 4513327
Home (Search)
Subjects A-Z
Publishers A-Z
Your IP address:
About JournalTOCs
News (blog, publications)
JournalTOCs on Twitter   JournalTOCs on Facebook

JournalTOCs © 2009-2016