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  Subjects -> ELECTRONICS (Total: 175 journals)
Showing 1 - 200 of 277 Journals sorted alphabetically
Acta Electronica Malaysia     Open Access  
Advances in Biosensors and Bioelectronics     Open Access   (Followers: 7)
Advances in Electrical and Electronic Engineering     Open Access   (Followers: 5)
Advances in Electronics     Open Access   (Followers: 76)
Advances in Magnetic and Optical Resonance     Full-text available via subscription   (Followers: 8)
Advances in Microelectronic Engineering     Open Access   (Followers: 13)
Advances in Power Electronics     Open Access   (Followers: 33)
Advancing Microelectronics     Hybrid Journal  
Aerospace and Electronic Systems, IEEE Transactions on     Hybrid Journal   (Followers: 305)
American Journal of Electrical and Electronic Engineering     Open Access   (Followers: 24)
Annals of Telecommunications     Hybrid Journal   (Followers: 9)
APSIPA Transactions on Signal and Information Processing     Open Access   (Followers: 9)
Archives of Electrical Engineering     Open Access   (Followers: 13)
Autonomous Mental Development, IEEE Transactions on     Hybrid Journal   (Followers: 8)
Bell Labs Technical Journal     Hybrid Journal   (Followers: 28)
Bioelectronics in Medicine     Hybrid Journal  
Biomedical Engineering, IEEE Reviews in     Full-text available via subscription   (Followers: 19)
Biomedical Engineering, IEEE Transactions on     Hybrid Journal   (Followers: 35)
Biomedical Instrumentation & Technology     Hybrid Journal   (Followers: 6)
Broadcasting, IEEE Transactions on     Hybrid Journal   (Followers: 12)
BULLETIN of National Technical University of Ukraine. Series RADIOTECHNIQUE. RADIOAPPARATUS BUILDING     Open Access   (Followers: 1)
Bulletin of the Polish Academy of Sciences : Technical Sciences     Open Access   (Followers: 1)
Canadian Journal of Remote Sensing     Full-text available via subscription   (Followers: 44)
China Communications     Full-text available via subscription   (Followers: 8)
Chinese Journal of Electronics     Hybrid Journal  
Circuits and Systems     Open Access   (Followers: 15)
Consumer Electronics Times     Open Access   (Followers: 5)
Control Systems     Hybrid Journal   (Followers: 253)
Edu Elektrika Journal     Open Access   (Followers: 1)
Electrica     Open Access  
Electronic Design     Partially Free   (Followers: 104)
Electronic Markets     Hybrid Journal   (Followers: 7)
Electronic Materials Letters     Hybrid Journal   (Followers: 4)
Electronics     Open Access   (Followers: 85)
Electronics and Communications in Japan     Hybrid Journal   (Followers: 10)
Electronics For You     Partially Free   (Followers: 91)
Electronics Letters     Hybrid Journal   (Followers: 26)
Elkha : Jurnal Teknik Elektro     Open Access  
Embedded Systems Letters, IEEE     Hybrid Journal   (Followers: 50)
Energy Harvesting and Systems     Hybrid Journal   (Followers: 4)
Energy Storage Materials     Full-text available via subscription   (Followers: 2)
EPJ Quantum Technology     Open Access  
EURASIP Journal on Embedded Systems     Open Access   (Followers: 11)
Facta Universitatis, Series : Electronics and Energetics     Open Access  
Foundations and Trends® in Communications and Information Theory     Full-text available via subscription   (Followers: 6)
Foundations and Trends® in Signal Processing     Full-text available via subscription   (Followers: 10)
Frequenz     Hybrid Journal   (Followers: 1)
Frontiers of Optoelectronics     Hybrid Journal   (Followers: 1)
Geoscience and Remote Sensing, IEEE Transactions on     Hybrid Journal   (Followers: 185)
Haptics, IEEE Transactions on     Hybrid Journal   (Followers: 4)
IACR Transactions on Symmetric Cryptology     Open Access  
IEEE Antennas and Propagation Magazine     Hybrid Journal   (Followers: 96)
IEEE Antennas and Wireless Propagation Letters     Hybrid Journal   (Followers: 77)
IEEE Journal of Emerging and Selected Topics in Power Electronics     Hybrid Journal   (Followers: 46)
IEEE Journal of the Electron Devices Society     Open Access   (Followers: 9)
IEEE Journal on Exploratory Solid-State Computational Devices and Circuits     Hybrid Journal   (Followers: 1)
IEEE Power Electronics Magazine     Full-text available via subscription   (Followers: 65)
IEEE Transactions on Antennas and Propagation     Full-text available via subscription   (Followers: 69)
IEEE Transactions on Automatic Control     Hybrid Journal   (Followers: 55)
IEEE Transactions on Circuits and Systems for Video Technology     Hybrid Journal   (Followers: 19)
IEEE Transactions on Consumer Electronics     Hybrid Journal   (Followers: 39)
IEEE Transactions on Electron Devices     Hybrid Journal   (Followers: 19)
IEEE Transactions on Information Theory     Hybrid Journal   (Followers: 26)
IEEE Transactions on Power Electronics     Hybrid Journal   (Followers: 70)
IEEE Transactions on Signal and Information Processing over Networks     Full-text available via subscription   (Followers: 11)
IEICE - Transactions on Electronics     Full-text available via subscription   (Followers: 12)
IEICE - Transactions on Information and Systems     Full-text available via subscription   (Followers: 5)
IET Cyber-Physical Systems : Theory & Applications     Open Access   (Followers: 1)
IET Microwaves, Antennas & Propagation     Hybrid Journal   (Followers: 35)
IET Nanodielectrics     Open Access  
IET Power Electronics     Hybrid Journal   (Followers: 45)
IET Smart Grid     Open Access  
IET Wireless Sensor Systems     Hybrid Journal   (Followers: 18)
IETE Journal of Education     Open Access   (Followers: 4)
IETE Journal of Research     Open Access   (Followers: 11)
IETE Technical Review     Open Access   (Followers: 13)
IJEIS (Indonesian Journal of Electronics and Instrumentation Systems)     Open Access   (Followers: 3)
Industrial Electronics, IEEE Transactions on     Hybrid Journal   (Followers: 57)
Industry Applications, IEEE Transactions on     Hybrid Journal   (Followers: 24)
Informatik-Spektrum     Hybrid Journal   (Followers: 2)
Instabilities in Silicon Devices     Full-text available via subscription   (Followers: 1)
Intelligent Transportation Systems Magazine, IEEE     Full-text available via subscription   (Followers: 12)
International Journal of Advanced Research in Computer Science and Electronics Engineering     Open Access   (Followers: 18)
International Journal of Advances in Telecommunications, Electrotechnics, Signals and Systems     Open Access   (Followers: 10)
International Journal of Antennas and Propagation     Open Access   (Followers: 11)
International Journal of Applied Electronics in Physics & Robotics     Open Access   (Followers: 5)
International Journal of Computational Vision and Robotics     Hybrid Journal   (Followers: 6)
International Journal of Control     Hybrid Journal   (Followers: 12)
International Journal of Electronics     Hybrid Journal   (Followers: 7)
International Journal of Electronics and Telecommunications     Open Access   (Followers: 13)
International Journal of Granular Computing, Rough Sets and Intelligent Systems     Hybrid Journal   (Followers: 2)
International Journal of High Speed Electronics and Systems     Hybrid Journal  
International Journal of Image, Graphics and Signal Processing     Open Access   (Followers: 14)
International Journal of Microwave and Wireless Technologies     Hybrid Journal   (Followers: 8)
International Journal of Nano Devices, Sensors and Systems     Open Access   (Followers: 12)
International Journal of Nanoscience     Hybrid Journal   (Followers: 1)
International Journal of Numerical Modelling: Electronic Networks, Devices and Fields     Hybrid Journal   (Followers: 4)
International Journal of Power Electronics     Hybrid Journal   (Followers: 24)
International Journal of Review in Electronics & Communication Engineering     Open Access   (Followers: 4)
International Journal of Sensors, Wireless Communications and Control     Hybrid Journal   (Followers: 10)
International Journal of Systems, Control and Communications     Hybrid Journal   (Followers: 4)
International Journal of Wireless and Microwave Technologies     Open Access   (Followers: 6)
International Transaction of Electrical and Computer Engineers System     Open Access   (Followers: 2)
JAREE (Journal on Advanced Research in Electrical Engineering)     Open Access  
Journal of Biosensors & Bioelectronics     Open Access   (Followers: 3)
Journal of Advanced Dielectrics     Open Access   (Followers: 1)
Journal of Artificial Intelligence     Open Access   (Followers: 10)
Journal of Circuits, Systems, and Computers     Hybrid Journal   (Followers: 4)
Journal of Computational Intelligence and Electronic Systems     Full-text available via subscription   (Followers: 1)
Journal of Electrical and Electronics Engineering Research     Open Access   (Followers: 23)
Journal of Electrical Bioimpedance     Open Access   (Followers: 2)
Journal of Electrical Engineering & Electronic Technology     Hybrid Journal   (Followers: 7)
Journal of Electrical, Electronics and Informatics     Open Access  
Journal of Electromagnetic Analysis and Applications     Open Access   (Followers: 7)
Journal of Electromagnetic Waves and Applications     Hybrid Journal   (Followers: 8)
Journal of Electronic Design Technology     Full-text available via subscription   (Followers: 6)
Journal of Electronics (China)     Hybrid Journal   (Followers: 4)
Journal of Energy Storage     Full-text available via subscription   (Followers: 4)
Journal of Field Robotics     Hybrid Journal   (Followers: 2)
Journal of Guidance, Control, and Dynamics     Hybrid Journal   (Followers: 162)
Journal of Information and Telecommunication     Open Access   (Followers: 1)
Journal of Intelligent Procedures in Electrical Technology     Open Access   (Followers: 3)
Journal of Low Power Electronics     Full-text available via subscription   (Followers: 7)
Journal of Low Power Electronics and Applications     Open Access   (Followers: 9)
Journal of Microelectronics and Electronic Packaging     Hybrid Journal  
Journal of Microwave Power and Electromagnetic Energy     Hybrid Journal  
Journal of Microwaves, Optoelectronics and Electromagnetic Applications     Open Access   (Followers: 10)
Journal of Nuclear Cardiology     Hybrid Journal  
Journal of Optoelectronics Engineering     Open Access   (Followers: 4)
Journal of Physics B: Atomic, Molecular and Optical Physics     Hybrid Journal   (Followers: 28)
Journal of Power Electronics & Power Systems     Full-text available via subscription   (Followers: 11)
Journal of Semiconductors     Full-text available via subscription   (Followers: 5)
Journal of Sensors     Open Access   (Followers: 26)
Journal of Signal and Information Processing     Open Access   (Followers: 9)
Jurnal Rekayasa Elektrika     Open Access  
Jurnal Teknik Elektro     Open Access  
Kinetik : Game Technology, Information System, Computer Network, Computing, Electronics, and Control     Open Access  
Learning Technologies, IEEE Transactions on     Hybrid Journal   (Followers: 12)
Magnetics Letters, IEEE     Hybrid Journal   (Followers: 7)
Majalah Ilmiah Teknologi Elektro : Journal of Electrical Technology     Open Access   (Followers: 2)
Metrology and Measurement Systems     Open Access   (Followers: 5)
Microelectronics and Solid State Electronics     Open Access   (Followers: 18)
Nanotechnology Magazine, IEEE     Full-text available via subscription   (Followers: 33)
Nanotechnology, Science and Applications     Open Access   (Followers: 6)
Nature Electronics     Hybrid Journal  
Networks: an International Journal     Hybrid Journal   (Followers: 6)
Open Journal of Antennas and Propagation     Open Access   (Followers: 8)
Optical Communications and Networking, IEEE/OSA Journal of     Full-text available via subscription   (Followers: 15)
Paladyn. Journal of Behavioral Robotics     Open Access   (Followers: 1)
Power Electronics and Drives     Open Access   (Followers: 1)
Problemy Peredachi Informatsii     Full-text available via subscription  
Progress in Quantum Electronics     Full-text available via subscription   (Followers: 7)
Pulse     Full-text available via subscription   (Followers: 5)
Radiophysics and Quantum Electronics     Hybrid Journal   (Followers: 2)
Recent Advances in Communications and Networking Technology     Hybrid Journal   (Followers: 3)
Recent Advances in Electrical & Electronic Engineering     Hybrid Journal   (Followers: 9)
Research & Reviews : Journal of Embedded System & Applications     Full-text available via subscription   (Followers: 5)
Security and Communication Networks     Hybrid Journal   (Followers: 2)
Selected Topics in Applied Earth Observations and Remote Sensing, IEEE Journal of     Hybrid Journal   (Followers: 53)
Semiconductors and Semimetals     Full-text available via subscription   (Followers: 1)
Sensing and Imaging : An International Journal     Hybrid Journal   (Followers: 2)
Services Computing, IEEE Transactions on     Hybrid Journal   (Followers: 4)
Software Engineering, IEEE Transactions on     Hybrid Journal   (Followers: 75)
Solid-State Circuits Magazine, IEEE     Hybrid Journal   (Followers: 13)
Solid-State Electronics     Hybrid Journal   (Followers: 9)
Superconductor Science and Technology     Hybrid Journal   (Followers: 2)
Synthesis Lectures on Power Electronics     Full-text available via subscription   (Followers: 3)
Technical Report Electronics and Computer Engineering     Open Access  
TELE     Open Access  
Telematique     Open Access  
TELKOMNIKA (Telecommunication, Computing, Electronics and Control)     Open Access   (Followers: 8)
Universal Journal of Electrical and Electronic Engineering     Open Access   (Followers: 6)
Visión Electrónica : algo más que un estado sólido     Open Access   (Followers: 1)
Wireless and Mobile Technologies     Open Access   (Followers: 6)
Wireless Power Transfer     Full-text available via subscription   (Followers: 4)
Women in Engineering Magazine, IEEE     Full-text available via subscription   (Followers: 11)
Електротехніка і Електромеханіка     Open Access  

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Journal Cover
Electronic Markets
Journal Prestige (SJR): 0.834
Citation Impact (citeScore): 3
Number of Followers: 7  
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1019-6781 - ISSN (Online) 1422-8890
Published by Springer-Verlag Homepage  [2352 journals]
  • Electronic Markets and current general research
    • Authors: Rainer Alt
      Pages: 123 - 128
      PubDate: 2018-05-01
      DOI: 10.1007/s12525-018-0299-0
      Issue No: Vol. 28, No. 2 (2018)
  • A framework to identify factors affecting the performance of third-party
           B2B e-marketplaces: A seller’s perspective
    • Authors: Wiyada Thitimajshima; Vatcharaporn Esichaikul; Donyaprueth Krairit
      Pages: 129 - 147
      Abstract: This study conducted exploratory research to determine factors affecting the performance of third-party B2B e-marketplaces from a seller’s perspective. Building on the relevant literature, ten factors were proposed and mapped into the domain-specific model for e-marketplaces. The performance of e-marketplaces was measured in terms of customer loyalty and trading volume. The proposed model was tested on data from 200 selling companies in Thailand participating in various third-party B2B e-marketplaces. The exploratory factor analysis generated seven factors. Partial least squares structural equation modeling was employed to test the research model. There were three major findings. First, the reputation of e-marketplace and trust in market makers, as well as transaction cost reduction and website usability, had significant effects on customer loyalty. Second, website reliability had a positive impact on trading volume. Finally, the relative advantage and number of buyers had significant effects on both customer loyalty and trading volume. These findings reveal factors previously unreported in the literature on e-marketplaces, and they can be used by practitioners to improve performance.
      PubDate: 2018-05-01
      DOI: 10.1007/s12525-017-0256-3
      Issue No: Vol. 28, No. 2 (2018)
  • Achieving agility using business model stress testing
    • Authors: Harry Bouwman; Jukka Heikkilä; Marikka Heikkilä; Carlo Leopold; Timber Haaker
      Pages: 149 - 162
      Abstract: Business Model (BM) Innovations aim at making systemic changes in the business logic of companies when they are bringing innovative products and services to the market. Companies should be sensitive to changes in their business environment and able to modify their BMs in an agile way. To assess the agility of BMI during specific market entry situations, this paper uses a method that stress tests the value proposition and the components of a BM against contingent uncertainties. We present three qualitative case studies of companies that differ in their market entry approach. Starting from their strategic orientation, these case companies’ stress test their Business models and BM components, using a scenario-based identification of uncertainties. The BM Stress Test method contributes to a quick understanding of the components their BM needs to monitor, reconsider, or improve. Such stress testing helps enhance business agility. The research contributes to market strategy and business modelling research by introducing BM Stress Testing as a new method that can achieve and maintain agility regarding BM uncertainties.
      PubDate: 2018-05-01
      DOI: 10.1007/s12525-016-0243-0
      Issue No: Vol. 28, No. 2 (2018)
  • A framework for the quality-based selection and retrieval of open data - a
           use case from the maritime domain
    • Authors: Milena Stróżyna; Gerd Eiden; Witold Abramowicz; Dominik Filipiak; Jacek Małyszko; Krzysztof Węcel
      Pages: 219 - 233
      Abstract: The paper presents a proposal for a framework for the identification, assessment and selection of open data sources based on certain quality criteria, such as accessibility, relevance, accuracy & reliability, clarity, timeliness & punctuality, and coherence & comparability. The framework concerns mainly open data sources and focuses on their quality. The open data are used to enhance existing internal data and to fuse them with data from other sources. The framework consists of few steps starting from definition of quality criteria based on review of relevant literature and user requirements, then identification of potential sources, sources assessment and selection, and finally data retrieval process. For each step, a specific approach is described, how it may be conducted in practice. The proposed framework is evaluated using a real use case scenario from the maritime domain. The main approach utilized in this use-case is the Delphi method with some characteristics of Analytic Hierarchy Process.
      PubDate: 2018-05-01
      DOI: 10.1007/s12525-017-0277-y
      Issue No: Vol. 28, No. 2 (2018)
  • Electronic Markets on networked media
    • Authors: Rainer Alt; Hans-Dieter Zimmermann
      Pages: 1 - 6
      PubDate: 2018-02-01
      DOI: 10.1007/s12525-018-0291-8
      Issue No: Vol. 28, No. 1 (2018)
  • Design-integrated financial assessment of smart services
    • Authors: Jürgen Anke
      Abstract: The emergence of data-driven services in the Internet of Things provides manufacturers of technical products the opportunity to become providers of services, which use data as primary input. The development of such smart services, however, is characterized by high complexity and uncertainty. To identify service ideas which are worth to pursue further, the potential financial impact is an important criterion. While the importance of a business case is acknowledged in service engineering, there is currently no concrete method that is integrated with the early design phases of smart services. Therefore, we propose a tool-based method for the design-integrated financial assessment of smart services. We use a design science research approach to develop a meta-model, which is implemented in a web-based tool. The experimental evaluation shows that the proposed tool provides benefits, especially in structuring the task for project teams. Therefore, it appears to be beneficial to provide interdisciplinary teams a tool-based support for the design and evaluation of smart services.
      PubDate: 2018-06-01
      DOI: 10.1007/s12525-018-0300-y
  • Fractional stochastic gradient descent for recommender systems
    • Abstract: Recently, recommender systems are getting popular in the e-commerce industry for retrieving and recommending most relevant information about items for users from large amounts of data. Different stochastic gradient descent (SGD) based adaptive strategies have been proposed to make recommendations more precise and efficient. In this paper, we propose a fractional variant of the standard SGD, named as fractional stochastic gradient descent (FSGD), for recommender systems. We compare its convergence and estimated accuracy with standard SGD against a number of features with different learning rates and fractional orders. The performance of our proposed method is evaluated using the root mean square error (RMSE) as a quantitative evaluation measure. We examine that the proposed strategy is more accurate in terms of RMSE than the standard SGD for all values of fractional orders and different numbers of features. The contribution of fractional calculus has not been explored yet to solve the recommender systems problem; therefore, we exploit FSGD for solving this problem. The results show that our proposed method performs significantly well in terms of estimated accuracy and convergence as compared to the standard SGD.
      PubDate: 2018-05-30
      DOI: 10.1007/s12525-018-0297-2
  • Playing for fun or for profit: how extrinsically-motivated and
           intrinsically-motivated players make the choice between competing
           dual-purposed gaming platforms
    • Authors: Esko Penttinen; Merja Halme; Pekka Malo; Timo Saarinen; Ville-Matias Vilén
      Abstract: An online poker site is a good example of a dual-purposed information system that is used for both fun and making money. In this study, we address the platform selection problem associated with online poker sites by investigating the features online gamers value when selecting a platform. We test the differences in preferences for online gaming platforms between two types of users: primarily extrinsically-motivated and primarily intrinsically-motivated players. Surprisingly, when comparing the importance scores of the features (usability, enjoyment, functionalities, poker network, loyalty program, and reputation), we observe very little difference between the two user groups. The only difference was that loyalty programs were valued considerably more by extrinsically-motivated players. One would have expected that features such as functionalities, poker network, and reputation would dominate the choice calculus for extrinsically-motivated players and that features such as usability and enjoyment would dominate the choice calculus for intrinsically-motivated players. We interpret this surprising finding as providing support to the claim that utilitarian and hedonic values are becoming increasingly intertwined. In this article, we provide alternative interpretations for this surprising result and discuss its theoretical and managerial implications. Because this is an exploratory study, we also note several avenues for future research.
      PubDate: 2018-05-27
      DOI: 10.1007/s12525-018-0298-1
  • Dynamics of investor communication in equity crowdfunding
    • Authors: Gregor Dorfleitner; Lars Hornuf; Martina Weber
      Abstract: In crowdfunding, start-ups can voluntarily communicate with their investors by posting updates. We investigate whether start-ups strategically use updates, which have previously been shown to increase investments. To this end, we use hand-collected data from 751 updates and 39,036 investment decisions from two major German equity crowdfunding portals: Seedmatch and Companisto. We find evidence of strategic communication behavior of start-ups during an equity crowdfunding campaign. During the funding period, start-ups more frequently post updates with linguistic devices that enhance the group identity and the group cohesion as well as updates on the business development. Furthermore, the probability of an update during the funding period increases along with strong competition of other contemporary crowdfunding campaigns.
      PubDate: 2018-05-17
      DOI: 10.1007/s12525-018-0294-5
  • The upside of data privacy – delighting customers by implementing
           data privacy measures
    • Authors: Henner Gimpel; Dominikus Kleindienst; Niclas Nüske; Daniel Rau; Fabian Schmied
      Abstract: The targeted analysis of customer data becomes increasingly important for data-driven business models. At the same time, the customers’ concerns regarding data privacy have to be addressed properly. Existing research mostly describes data privacy as a necessary evil for compliance and risk management and does not propose specific data privacy measures which address the customers’ concerns. We therefore aim to shed light on the upside of data privacy. In this paper, we derive specific measures to deal with customers’ data privacy concerns based on academic literature, legislative texts, corporate privacy statements, and expert interviews. Next, we leverage the Kano model and data from two internet-based surveys to analyze the measures’ evaluation by customers. From a customer perspective, the implementation of the majority of measures is obligatory as those measures are considered as basic needs of must-be quality. However, delighting measures of attractive quality do exist and have the potential to create a competitive advantage. In this, we find some variation across different industries suggesting that corporations aiming to improve customer satisfaction by superior privacy protection should elicit the demands of their specific target customers.
      PubDate: 2018-05-10
      DOI: 10.1007/s12525-018-0296-3
  • “Bid more, pay less” – overbidding and the Bidder’s curse in
           teleshopping auctions
    • Authors: Fabian Ocker
      Abstract: This paper provides a theoretical and empirical analysis of the multi-unit Dutch teleshopping auctions of 1–2– There are two channels for sales transactions: Customers either bid in the teleshopping auctions or purchase in the online shop for a simultaneously available fixed price. Our theoretical analysis indicates that profit-maximizing customers do not overbid the fixed price, since they risk experiencing the Bidder’s Curse: Buying at a uniform auction price that is higher than the fixed price. Our data set includes nearly 700,000 recorded bids. We find that customers overbid in 26% of all bids, but the Bidder’s Curse only occurs in 5% of all auctions. Offline-bidders (telephone calls) overbid both by larger amounts and more often than do online-bidders (website or app), and, on average, the most frequent customers do not experience learning effects.
      PubDate: 2018-05-07
      DOI: 10.1007/s12525-018-0295-4
  • Consumer interpretations of digital ownership in the book market
    • Authors: Sabrina V. Helm; Victoria Ligon; Tony Stovall; Silvia Van Riper
      Abstract: Technological advances in electronic markets, particularly product digitization, have transformed customer-product interactions. For example, altered ownership perceptions in the digital domain affect product acquisition, usage and disposition. This study’s goal is to explore how consumers conceptualize ownership of digital possessions in order to help marketers develop tailored positioning and commercialization strategies. Comparing physical books and e-books, we contribute to the literature on electronic markets, which neglects a consumer-focused perspective on digital possessions. Using focus groups with U.S. consumers, we identify six themes surrounding perceptions of psychological digital ownership, which mainly portray a constricted sense of ownership, limiting usage experience, and value perceptions. However, we also find that ease of disposition favors e-book usage. Typical assumptions about younger consumers’ preference for digital products were not supported. Based on our findings, we offer two managerial approaches: (1) enhancing the digital product experience or (2) emancipating digital products from their physical correlates.
      PubDate: 2018-04-13
      DOI: 10.1007/s12525-018-0293-6
  • Enabling crowdsensing-based road condition monitoring service by
    • Authors: Kevin Laubis; Marcel Konstantinov; Viliam Simko; Alexander Gröschel; Christof Weinhardt
      Abstract: Constant monitoring of road conditions would be beneficial for road authorities as well as road users. However, this is currently not possible due to limited resources. This is because road condition monitoring is carried out by engineering companies using limited resources such as specialized vehicles and trained personnel. The ubiquity of smart devices carried by drivers, such as smartphones and the ever-increasing number of sensors installed in modern vehicles, makes it possible to provide information about the condition of the road on which the vehicle is driving. We develop a smart, crowd-based road condition monitoring service that establishes an intermediary between the crowd as data provider and the road authorities and road users as service customers. In addition to providing customers with accurate and frequent road condition information, subscribers can monetize their collected data. We prove the feasibility and usability of this smart service through analytical and descriptive evaluations.
      PubDate: 2018-03-29
      DOI: 10.1007/s12525-018-0292-7
  • Enhancing energy efficiency in the residential sector with smart meter
           data analytics
    • Authors: Konstantin Hopf; Mariya Sodenkamp; Thorsten Staake
      Abstract: Tailored energy efficiency campaigns that make use of household-specific information can trigger substantial energy savings in the residential sector. The information required for such campaigns, however, is often missing. We show that utility companies can extract that information from smart meter data using machine learning. We derive 133 features from smart meter and weather data and use the Random Forest classifier that allows us to recognize 19 household classes related to 11 household characteristics (e.g., electric heating, size of dwelling) with an accuracy of up to 95% (69% on average). The results indicate that even datasets with an hourly or daily resolution are sufficient to impute key household characteristics with decent accuracy and that data from different yearly seasons does not considerably influence the classification performance. Furthermore, we demonstrate that a small training data set consisting of only 200 households already reaches a good performance. Our work may serve as benchmark for upcoming, similar research on smart meter data and provide guidance for practitioners for estimating the efforts of implementing such analytics solutions.
      PubDate: 2018-03-17
      DOI: 10.1007/s12525-018-0290-9
  • Between death and life - a formal decision model to decide on customer
           recovery investments
    • Authors: Dominikus Kleindienst; Daniela Waldmann
      Abstract: As digitization supports customers in gaining increased market transparency (Desai Hastings Law Journal, 65(6), 1469–1482, 2014), migrating from one organization to another (“customer migration”) is becoming easier and more attractive. Thus, taking measures to regain customers who terminated their relationship (“customer recovery”) has become increasingly important for organizations. With the growing importance of customer recovery in present times, organizations face even more challenges pertaining to risk of making wrong investment decisions. Organizations can either mistakenly invest in customer relations that are “alive” or irretrievably “dead.” Furthermore, it has the risk of not investing in inactive customer relations that have a chance to be revived (“dying”). Consequently, it is necessary for organizations to consider the probability that a customer relation is “alive,” “dying,” or “dead” when deciding on customer recovery. Based on these probabilities, an economically reasonable decision has to be made on whether to invest in the recovery of an individual customer relationship. Accordingly, based on a comprehensive discussion of related work, we propose a formal decision model on whether to invest in customer relation recovery. To demonstrate the decision model’s applicability, an illustrative case with sample calculation is presented and expert interviews are conducted.
      PubDate: 2018-02-19
      DOI: 10.1007/s12525-018-0289-2
  • Is paid search overrated' When bricks-and-mortar-only retailers should
           not use paid search
    • Authors: Darius Schlangenotto; Dennis Kundisch; Nancy V. Wünderlich
      Abstract: While bricks-and-mortar-only retailers do not offer online purchasing, they often take advantage of multi-channel management strategies to reach consumers in a pre-purchase phase. We investigate whether paid search can increase the sales of brick-and-mortar retailers who promote their offers via an informational website. Although a sizeable one third of all retailers still trade without an online-shop, previous work has been silent about the effects of paid search for them. We make use of a randomized field experiment and an end-to-end tracking mechanism to investigate the cross-channel behavior of individual consumers. Our empirical results suggest that, whilst paid search increases the number of potential customers through enhancing the reach of marketing initiatives, store sales are not increased. We conclude that customers who search online to buy offline primarily use paid search as a navigational shortcut to the retailer’s website. Consequently, bricks-and-mortar-only retailers seeking to increase store purchases should approach paid search with caution.
      PubDate: 2018-02-18
      DOI: 10.1007/s12525-018-0287-4
  • Customer preferences in mobile game pricing: a service design based case
    • Authors: J. Tuomas Harviainen; Jukka Ojasalo; Somasundaram Nanda Kumar
      Abstract: This article examines the service design of freemium game pricing. Freemium games are a type of game that is partially free to play, but its players are able to access various options by playing real money. The article increases knowledge of the usability of service design processes in the pricing of mobile games, as well as the understanding of central aspects of freemium pricing models from the perspective of user experience and customer value. Existing research shows that one major reason for failing freemium pricing models is the orientation for technology development, alongside poor content and too aggressive monetization, rather than customer experience. The article presents a process in which an alternative pricing model was developed for freemium games, through the use of service design workshops.
      PubDate: 2018-02-15
      DOI: 10.1007/s12525-018-0285-6
  • Economics behind ICT infrastructure management
    • Authors: José Ángel Bañares; Jörn Altmann
      PubDate: 2018-02-09
      DOI: 10.1007/s12525-018-0288-3
  • Modeling the customer satisfaction function: a two-country comparison
    • Authors: Ding Hooi Ting
      Abstract: This paper provides a framework that integrates and reinterprets prior research on satisfaction modeling (function) and proposes the existence of non-linear and curvilinear/higher-order relationships to model online banking customers. It provides a framework that examines two closely related but distinct countries—Malaysia, a developing country, and Singapore, a developed country—and identifies whether modeling online banking customers through satisfaction is unique to each context or is generic. Using a systematic and step-by-step hierarchical moderated regression approach, this study tries to understand the relationship among repurchase intention, satisfaction, and trust, moderated by bank size. Malaysia portrays a linear relationship, while Singapore depicts non-linear and curvilinear/high-order relationships. The findings suggest that modeling online banking customers through satisfaction depends on a country’s economic development. By contrast, prior studies on modeling customers through satisfaction were conducted independently and did not employ proper and systematic steps to capture the satisfaction function.
      PubDate: 2018-01-24
      DOI: 10.1007/s12525-018-0286-5
  • The effects of two-way communication and chat service usage on consumer
           attitudes in the e-commerce retailing sector
    • Authors: Joel Mero
      Abstract: In e-commerce retailing (e-retailing), where competitors are only one click away and prices are easy to compare, providing superior customer service and reciprocal communication via a company’s website are important aspects of attracting and retaining customers. One increasingly popular solution to improve customer service is a “live chat” interface that allows consumers to have real-time conversations online with customer service agents. As the literature on the impacts of real-time communication via live chat is currently very limited, this study develops and tests a model that demonstrates the moderating effects of a chat service on the relationship between two-way communication (i.e., a core element of perceived website interactivity) and customer satisfaction, trust, repurchase and word-of-mouth (WOM) intentions. The data for this study were collected via an online survey (N = 6783) targeting the existing customers of five e-retailers that actively utilize live chats as a customer service tool. The study results show that the extent to which a consumer perceives that an e-retailer is dedicated to fostering two-way communication between the consumer and the seller has significant effects on trust, satisfaction, and repurchase and WOM intentions. Moreover, the results of a multi-group analysis show that the use of a chat service positively moderates these relationships.
      PubDate: 2018-01-02
      DOI: 10.1007/s12525-017-0281-2
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