Authors:Tarryn Kille; Paul Bates; Patrick S. Murray Pages: 4 - 34 Abstract: Regional aviation is considered critical to the development of regional and remote communities. It has been recognised by the Australian, Brazilian and Canadian governments that regional aviation is also crucial to the continued economic development of these countries. Whilst all three countries have similar economic structures, they have also completed a cycle of regional aviation deregulation over the last twenty years. A comparative analysis of the economic regulatory reforms conducted in Australia, Brazil and Canada has been provided. The paper uses this analysis to suggest the development of four criteria (improved service quality, increased competition, increased efficiency and increased innovation), to determine the impact of government economic policy on regional aviation. Keywords: deregulation impact; regional aviation; Australia; Canada; Brazil; aviation management; regional development; aviation deregulation; economic development; service quality; competition; efficiency; innovation; government policy; economic policy Citation: International Journal of Aviation Management, Vol. 2, No. 1/2 (2013) pp. 4 - 34 PubDate: 2013-04-03T23:20:50-05:00 DOI: 10.1504/IJAM.2013.053046 Issue No:Vol. 2, No. 1/2 (2013)
Authors:Phimphorn Sowawattanakul; Winai Wongsurawat Pages: 35 - 53 Abstract: Major transformations have occurred to the domestic airline industry in Thailand since deregulation in the late 1990s. New entry from low-cost carriers significantly eroded the market share of the national flag carrier, Thai Airways. Using panel data spanning years 1996 to 2009, we study how different types of airlines have reconfigured their networks during this period. Results show that the dominant full-service carrier has moved toward a hub-and-spoke model, while smaller players have adopted additional point-to-point network features. We also investigate the rise and decline of various regional airports. Our analysis reveals that airports that start-up airlines choose to enter often enjoy significant surges in total passengers. Airports located in populous provinces with robust economic growth after deregulation also tend to be more successful. Keywords: airline networks; passenger demand; Thailand; domestic airlines; aviation deregulation; regional airports Citation: International Journal of Aviation Management, Vol. 2, No. 1/2 (2013) pp. 35 - 53 PubDate: 2013-04-03T23:20:50-05:00 DOI: 10.1504/IJAM.2013.053047 Issue No:Vol. 2, No. 1/2 (2013)
Authors:Hongwei Jiang Pages: 54 - 65 Abstract: In a highly competitive circumstance the provision of high quality service satisfied by passengers is the core competitive advantage for an airline's profitability and sustained development. The purpose of this paper is to investigate the impact of service quality on passenger satisfaction by using China Eastern Airlines (CEA) as a case study. Surveys were conducted for CEA's domestic passengers at Wuhan Tianhe International Airport in China. The results show that there isn't a significant difference between the passengers' expectations of desired airline service quality of CEA and its actual service quality, and the quality of airline service is important to the improvement of the level of passenger satisfaction for CEA. The results also show that there is a significant difference between the expectations of airline service quality for different travel groups: business, tourist, and VFR (visiting friends/relatives), and that there are no significant differences between the passengers' expectation of staff's quality of CEA and its actual quality. The results of this paper imply that CEA should consider improving service quality to gain market share rather than providing cheaper air tickets in order to complete both its domestic and international counterparts. Keywords: airline passengers; passenger satisfaction; airline service quality; aviation management; China Eastern Airlines; CEA; customer satisfaction; passenger expectations; market share Citation: International Journal of Aviation Management, Vol. 2, No. 1/2 (2013) pp. 54 - 65 PubDate: 2013-04-03T23:20:50-05:00 DOI: 10.1504/IJAM.2013.053048 Issue No:Vol. 2, No. 1/2 (2013)
Authors:Giovanna Miceli Ronzani Borille; Anderson Ribeiro Correia Pages: 66 - 79 Abstract: The focus of this paper is to investigate arrival processing facilities at airports under different scenarios. A simulation model was developed and the international arrivals areas at Rio de Janeiro International Airport, Brazil, were selected as case studies, where 100 passengers were scrutinised at the arrival components. The validation of the model was conducted in comparison with real system results. Nine combinations of conveyor belt dimensions, waiting time at the baggage claim area, the percentage of passengers with two bags, and the number of passport control desks were tested. The results indicate that the level of service offered could be significantly improved by managerial decisions related to the number of passport control desks and baggage loading at the carousel. Keywords: airports; passenger terminals; arrival activities; level of service; LOS; simulation; design of experiments; DOE; passenger baggage claim; arrival processing facilities; international arrivals; airport arrivals; Brazil; conveyor belt dimensions; waiting time; passe Citation: International Journal of Aviation Management, Vol. 2, No. 1/2 (2013) pp. 66 - 79 PubDate: 2013-04-03T23:20:50-05:00 DOI: 10.1504/IJAM.2013.053049 Issue No:Vol. 2, No. 1/2 (2013)
Authors:Bruno Luis De Carvalho da Costa; Fabiene Cristina De Carvalho da Costa Pages: 80 - 90 Abstract: Brazil will host the FIFA World Cup in 2014 and the summer Olympic Games in 2016 within the context of sustainable games, already established by the Summer Olympic Games in London, 2012. Thus, it is necessary further studies on the environmental impacts of the sectors related to these events. One of the main sectors is transport. The transportation sector is the biggest consumer of liquid fuels, with more than 50% of world consumption and it uses almost 20% of the world's total delivered energy. Given the continental dimensions of Brazil, much of the transportation will be through civil aviation. Thus, this study aims to account for current emissions of carbon dioxide (a greenhouse gas) of the top airlines operating in the Brazilian domestic and international markets to create a characterisation factor of the sector in order to propose mitigation actions of these emissions. It will be used the methodology developed by the Intergovernmental Panel on Climate Change, using the following data: number and type of aircraft, length and number of flight stage. Keywords: CO2; carbon dioxide; carbon emissions; air transport; aircraft emissions; environmental impact; air pollution; air quality; Brazil; GHG emissions; greenhouse gases: Brazil; airlines. Citation: International Journal of Aviation Management, Vol. 2, No. 1/2 (2013) pp. 80 - 90 PubDate: 2013-04-03T23:20:50-05:00 DOI: 10.1504/IJAM.2013.053050 Issue No:Vol. 2, No. 1/2 (2013)
Authors:Kay Plötner; Philipp Wesseler; Peter Phleps Pages: 91 - 115 Abstract: For the analysis and assessment of new air transport concepts, operating costs are one of the most important metrics. However, most hither to published methods are either outdated or limited functional sensitivities: especially when it concerns airport charges. Only a few methods take such important charges into account. Therefore, this paper focuses on the investigation of those more esoteric airport charges with intent to the identify aircraft and operational specific key parameters. The outcome of this study was the identification of main parameters and to establish values which are easily available and applicable for air transport concept assessment in the early conceptual design phase. The scope of work was based on 425 airports with their individual charge components. In total, nine different charge elements were identified and their impact globally determined in a quantitative sense in dependency on aircraft and operational parameters. Keywords: airport charges; operating cost; landing charges; conceptual design; air transport concepts; aircraft parameters; operational parameters; key parameters Citation: International Journal of Aviation Management, Vol. 2, No. 1/2 (2013) pp. 91 - 115 PubDate: 2013-04-03T23:20:50-05:00 DOI: 10.1504/IJAM.2013.053051 Issue No:Vol. 2, No. 1/2 (2013)
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