for Journals by Title or ISSN
for Articles by Keywords
help
  Subjects -> BUSINESS AND ECONOMICS (Total: 2985 journals)
    - ACCOUNTING (85 journals)
    - BANKING AND FINANCE (256 journals)
    - BUSINESS AND ECONOMICS (1142 journals)
    - CONSUMER EDUCATION AND PROTECTION (22 journals)
    - COOPERATIVES (2 journals)
    - ECONOMIC SCIENCES: GENERAL (152 journals)
    - ECONOMIC SYSTEMS, THEORIES AND HISTORY (154 journals)
    - FASHION AND CONSUMER TRENDS (13 journals)
    - HUMAN RESOURCES (92 journals)
    - INSURANCE (26 journals)
    - INTERNATIONAL COMMERCE (124 journals)
    - INTERNATIONAL DEVELOPMENT AND AID (74 journals)
    - INVESTMENTS (17 journals)
    - LABOR AND INDUSTRIAL RELATIONS (37 journals)
    - MACROECONOMICS (14 journals)
    - MANAGEMENT (500 journals)
    - MARKETING AND PURCHASING (78 journals)
    - MICROECONOMICS (24 journals)
    - PRODUCTION OF GOODS AND SERVICES (138 journals)
    - PUBLIC FINANCE, TAXATION (33 journals)
    - TRADE AND INDUSTRIAL DIRECTORIES (2 journals)

BUSINESS AND ECONOMICS (1142 journals)            First | 1 2 3 4 5 6 | Last

Showing 601 - 800 of 1566 Journals sorted alphabetically
Journal of Business and Management Sciences     Open Access   (Followers: 1)
Journal of Business and Psychology     Hybrid Journal   (Followers: 6)
Journal of Business and Technical Communication     Hybrid Journal   (Followers: 9)
Journal of Business and Technology (Dhaka)     Open Access  
Journal of Business Case Studies     Open Access  
Journal of Business Continuity & Emergency Planning     Full-text available via subscription   (Followers: 11)
Journal of Business Cycle Measurement and Analysis     Full-text available via subscription   (Followers: 1)
Journal of Business Economics     Hybrid Journal   (Followers: 5)
Journal of Business Economics and Management     Hybrid Journal   (Followers: 2)
Journal of Business Ethics     Hybrid Journal   (Followers: 30)
Journal of Business Ethics Education     Full-text available via subscription  
Journal of Business Management & Social Sciences Research     Open Access   (Followers: 1)
Journal of Business Research     Hybrid Journal   (Followers: 17)
Journal of Business Strategy     Hybrid Journal   (Followers: 12)
Journal of Business Venturing Insights     Hybrid Journal   (Followers: 1)
Journal of Case Studies     Open Access   (Followers: 1)
Journal of Chinese Economic and Business Studies     Hybrid Journal  
Journal of Choice Modelling     Hybrid Journal   (Followers: 1)
Journal of Co-operative Studies     Full-text available via subscription  
Journal of Cognition and Development     Hybrid Journal   (Followers: 6)
Journal of Comparative Asian Development     Hybrid Journal   (Followers: 1)
Journal of Comparative Economics     Hybrid Journal   (Followers: 4)
Journal of Competition Law and Economics     Hybrid Journal   (Followers: 22)
Journal of Consumer Behaviour     Hybrid Journal   (Followers: 19)
Journal of Consumer Policy     Hybrid Journal   (Followers: 3)
Journal of Consumer Research     Full-text available via subscription   (Followers: 35)
Journal of Contemporary European Research     Open Access   (Followers: 7)
Journal of Corporate Finance     Hybrid Journal   (Followers: 20)
Journal of Cultural Economics     Hybrid Journal   (Followers: 2)
Journal of Cultural Economy     Hybrid Journal   (Followers: 8)
Journal of Customer Behaviour     Full-text available via subscription   (Followers: 5)
Journal of Derivatives & Hedge Funds     Hybrid Journal   (Followers: 8)
Journal of Design, Business & Society     Hybrid Journal  
Journal of Developing Areas     Full-text available via subscription   (Followers: 5)
Journal of Development Economics     Hybrid Journal   (Followers: 52)
Journal of Development Studies     Hybrid Journal   (Followers: 24)
Journal of Developmental Entrepreneurship     Hybrid Journal   (Followers: 3)
Journal of East-West Business     Hybrid Journal  
Journal of Eastern European and Central Asian Research     Open Access   (Followers: 2)
Journal of Econometrics     Hybrid Journal   (Followers: 52)
Journal of Economic & Social Policy     Full-text available via subscription   (Followers: 10)
Journal of Economic & Financial Studies     Open Access  
Journal of Economic Behavior & Organization     Hybrid Journal   (Followers: 22)
Journal of Economic Development, Environment and People     Open Access   (Followers: 4)
Journal of Economic Dynamics and Control     Hybrid Journal   (Followers: 25)
Journal of Economic Geography     Hybrid Journal   (Followers: 13)
Journal of Economic Growth     Hybrid Journal   (Followers: 25)
Journal of Economic Integration     Full-text available via subscription   (Followers: 1)
Journal of Economic Interaction and Coordination     Hybrid Journal  
Journal of Economic Literature     Full-text available via subscription   (Followers: 72)
Journal of Economic Methodology     Hybrid Journal   (Followers: 5)
Journal of Economic Perspectives     Full-text available via subscription   (Followers: 105)
Journal of Economic Policy Reform     Hybrid Journal   (Followers: 8)
Journal of Economic Psychology     Hybrid Journal   (Followers: 11)
Journal of Economic Structures     Open Access   (Followers: 1)
Journal of Economic Studies     Hybrid Journal   (Followers: 10)
Journal of Economic Surveys     Hybrid Journal   (Followers: 8)
Journal of Economics     Hybrid Journal   (Followers: 9)
Journal of Economics & Management Strategy     Hybrid Journal   (Followers: 14)
Journal of Economics and Business     Hybrid Journal   (Followers: 15)
Journal of Economics and Political Economy     Open Access   (Followers: 5)
Journal of Economics and Public Finance     Open Access  
Journal of Education and Work     Hybrid Journal   (Followers: 11)
Journal of Education for Sustainable Development     Hybrid Journal   (Followers: 7)
Journal of Electronic Commerce in Organizations     Full-text available via subscription   (Followers: 1)
Journal of Emerging Trends in Economics and Management Sciences     Full-text available via subscription  
Journal of Empirical Finance     Hybrid Journal   (Followers: 18)
Journal of Engineering and Technology Management     Hybrid Journal   (Followers: 4)
Journal of Engineering Entrepreneurship, The     Full-text available via subscription   (Followers: 4)
Journal of Enterprising Culture     Hybrid Journal   (Followers: 2)
Journal of Entrepreneurship     Hybrid Journal   (Followers: 10)
Journal of Entrepreneurship and Business Innovation     Open Access   (Followers: 4)
Journal of Entrepreneurship and Innovation in Emerging Economies     Hybrid Journal   (Followers: 2)
Journal of Environment & Development     Hybrid Journal   (Followers: 4)
Journal of Ergonomics     Open Access   (Followers: 5)
Journal of European Industrial Training     Hybrid Journal   (Followers: 2)
Journal of European Integration     Hybrid Journal   (Followers: 27)
Journal of Evolutionary Economics     Hybrid Journal   (Followers: 8)
Journal of Evolutionary Studies in Business     Open Access   (Followers: 1)
Journal of Family and Economic Issues     Hybrid Journal   (Followers: 6)
Journal of Financial Crime     Hybrid Journal   (Followers: 333)
Journal of Financial Econometrics     Hybrid Journal   (Followers: 16)
Journal of Financial Intermediation     Hybrid Journal   (Followers: 23)
Journal of Financial Regulation and Compliance     Hybrid Journal   (Followers: 5)
Journal of Financial Research     Hybrid Journal   (Followers: 5)
Journal of Financial Risk Management     Open Access   (Followers: 7)
Journal of Gambling Business and Economics     Full-text available via subscription   (Followers: 4)
Journal of Global Business Administration     Open Access   (Followers: 1)
Journal of Global Entrepreneurship Research     Open Access   (Followers: 1)
Journal of Global Optimization     Hybrid Journal   (Followers: 4)
Journal of Hazardous Materials     Hybrid Journal   (Followers: 11)
Journal of Health Management     Hybrid Journal   (Followers: 9)
Journal of Health Organisation and Management     Hybrid Journal   (Followers: 18)
Journal of Housing Economics     Hybrid Journal   (Followers: 10)
Journal of Human Resource Costing & Accounting     Hybrid Journal   (Followers: 4)
Journal of Hydrodynamics, Ser. B     Full-text available via subscription   (Followers: 1)
Journal of Indian Business Research     Hybrid Journal  
Journal of Industrial Economics     Hybrid Journal   (Followers: 20)
Journal of Industrial Relations     Hybrid Journal   (Followers: 10)
Journal of Industry, Competition and Trade     Hybrid Journal   (Followers: 7)
Journal of Institutional Economics     Hybrid Journal   (Followers: 8)
Journal of Intellectual Capital     Hybrid Journal   (Followers: 3)
Journal of Intelligence Studies in Business     Open Access   (Followers: 1)
Journal of Intergenerational Relationships     Hybrid Journal   (Followers: 4)
Journal of International & Interdisciplinary Business Research     Open Access  
Journal of International Academic Research     Open Access   (Followers: 2)
Journal of International Business Research     Full-text available via subscription   (Followers: 3)
Journal of International Business Studies     Hybrid Journal   (Followers: 27)
Journal of International Education in Business     Hybrid Journal   (Followers: 2)
Journal of Language, Technology & Entrepreneurship in Africa     Open Access  
Journal of Law and Economics     Full-text available via subscription   (Followers: 51)
Journal of Law, Economics, and Organization     Hybrid Journal   (Followers: 20)
Journal of Legal Studies     Full-text available via subscription   (Followers: 42)
Journal of Manufacturing Processes     Full-text available via subscription   (Followers: 5)
Journal of Mathematical Economics     Hybrid Journal   (Followers: 1)
Journal of Media Economics     Hybrid Journal   (Followers: 3)
Journal of Medical Economics     Hybrid Journal   (Followers: 6)
Journal of Monetary Economics     Hybrid Journal   (Followers: 48)
Journal of Money Laundering Control     Hybrid Journal   (Followers: 325)
Journal of Money, Credit and Banking     Hybrid Journal   (Followers: 46)
Journal of Multi-Criteria Decision Analysis     Hybrid Journal   (Followers: 2)
Journal of Multinational Financial Management     Hybrid Journal   (Followers: 4)
Journal of Neuroscience, Psychology, and Economics     Full-text available via subscription   (Followers: 9)
Journal of Nonprofit Education and Leadership     Full-text available via subscription   (Followers: 6)
Journal of Open Innovation : Technology, Market, and Complexity     Open Access  
Journal of Organizational Behavior     Hybrid Journal   (Followers: 35)
Journal of Organizational Behavior Management     Hybrid Journal   (Followers: 15)
Journal of Organizational Computing and Electronic Commerce     Hybrid Journal   (Followers: 2)
Journal of Payments Strategy & Systems     Full-text available via subscription   (Followers: 4)
Journal of Peasant Studies     Hybrid Journal   (Followers: 20)
Journal of Pension Economics and Finance     Hybrid Journal   (Followers: 5)
Journal of Policy Analysis and Management     Hybrid Journal   (Followers: 14)
Journal of Policy Modeling     Hybrid Journal   (Followers: 9)
Journal of Population Economics     Hybrid Journal   (Followers: 17)
Journal of Positive Psychology     Hybrid Journal   (Followers: 13)
Journal of Post Keynesian Economics     Full-text available via subscription   (Followers: 9)
Journal of Poverty     Hybrid Journal   (Followers: 9)
Journal of Productivity Analysis     Hybrid Journal   (Followers: 2)
Journal of Property Research     Hybrid Journal   (Followers: 5)
Journal of Regional Analysis and Policy     Open Access  
Journal of Regulatory Economics     Hybrid Journal   (Followers: 7)
Journal of Research in Business, Economics and Management     Open Access   (Followers: 2)
Journal of Retailing     Hybrid Journal   (Followers: 11)
Journal of Risk and Uncertainty     Hybrid Journal   (Followers: 20)
Journal of Scheduling     Hybrid Journal   (Followers: 5)
Journal of Securities Operations & Custody     Full-text available via subscription   (Followers: 5)
Journal of Social and Economic Development     Full-text available via subscription   (Followers: 2)
Journal of Social Entrepreneurship     Hybrid Journal   (Followers: 5)
Journal of Socio-Economics     Hybrid Journal   (Followers: 4)
Journal of South Asian Development     Hybrid Journal   (Followers: 3)
Journal of Sports Media     Full-text available via subscription   (Followers: 3)
Journal of Sustainable Society     Open Access   (Followers: 6)
Journal of Systems and Information Technology     Hybrid Journal   (Followers: 4)
Journal of Technology Management & Innovation     Open Access   (Followers: 4)
Journal of the Asia Pacific Economy     Hybrid Journal   (Followers: 2)
Journal of the European Economic Association     Hybrid Journal   (Followers: 17)
Journal of the Knowledge Economy     Hybrid Journal   (Followers: 1)
Journal of the Operations Research Society of China     Hybrid Journal   (Followers: 3)
Journal of the University of Ruhuna     Open Access  
Journal of Transport Economics and Policy     Full-text available via subscription   (Followers: 15)
Journal of Trust Management     Open Access   (Followers: 1)
Journal of Trust Research     Hybrid Journal   (Followers: 5)
Journal of Urban Economics     Hybrid Journal   (Followers: 20)
Journal of Workplace Learning     Hybrid Journal   (Followers: 10)
Journal of World Business     Hybrid Journal   (Followers: 6)
Journal on Innovation and Sustainability     Open Access   (Followers: 5)
Jurnal Hadhari : An International Journal     Open Access  
Jurnal Manajemen & Agribisnis     Open Access   (Followers: 1)
Knowledge Management Research & Practice     Hybrid Journal   (Followers: 20)
Kredit und Kapital     Full-text available via subscription   (Followers: 2)
Kyklos     Hybrid Journal   (Followers: 6)
La Revue des Sciences de Gestion, Direction et Gestion     Full-text available via subscription  
Labour     Hybrid Journal   (Followers: 9)
Labour Economics     Hybrid Journal   (Followers: 22)
Labour: Journal of Canadian Labour Studies / Le Travail : revue d'√Čtudes Ouvri√®res Canadiennes     Full-text available via subscription   (Followers: 6)
Land Degradation and Development     Hybrid Journal   (Followers: 4)
Language Learning and Development     Hybrid Journal   (Followers: 10)
Language Sciences     Hybrid Journal   (Followers: 4)
Latin American Business Review     Hybrid Journal  
Latin American Journal of Business Management     Open Access  
Letters in Spatial and Resource Sciences     Hybrid Journal   (Followers: 1)
Logistics Research     Open Access   (Followers: 5)
Long Range Planning     Hybrid Journal   (Followers: 10)
Luxury : History, Culture, Consumption     Full-text available via subscription   (Followers: 2)
Luxury Research Journal     Hybrid Journal   (Followers: 1)
Main Economic Indicators - Principaux indicateurs economiques     Full-text available via subscription   (Followers: 3)
Management and Business Administration : Central Europe     Open Access  
Management Dynamics in the Knowledge Economy     Open Access   (Followers: 5)
Management of Environmental Quality: An International Journal     Hybrid Journal   (Followers: 5)
Management Science and Economic Review     Open Access   (Followers: 1)
Managerial Economics     Open Access  
Margin The Journal of Applied Economic Research     Hybrid Journal   (Followers: 3)
Maritime Economics & Logistics     Hybrid Journal   (Followers: 2)
Maritime Studies     Open Access   (Followers: 8)
Marketing Science     Full-text available via subscription   (Followers: 23)
Mathematical Finance     Hybrid Journal   (Followers: 9)
Mathematical Methods of Operations Research     Hybrid Journal   (Followers: 10)
Mathematics and Financial Economics     Hybrid Journal   (Followers: 6)
Mathematics of Operations Research     Full-text available via subscription   (Followers: 9)
Measuring Business Excellence     Hybrid Journal   (Followers: 1)

  First | 1 2 3 4 5 6 | Last

Journal Cover International Journal of Business Information Systems
  [SJR: 0.319]   [H-I: 14]   [15 followers]  Follow
    
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 1746-0972 - ISSN (Online) 1746-0980
   Published by Inderscience Publishers Homepage  [416 journals]
  • Using data mining and neural networks techniques to propose a new hybrid
           customer behaviour analysis and credit scoring model in banking services
           based on a developed RFM analysis method
    • Authors: Mahmood Alborzi, Mohammad Khanbabaei
      Pages: 1 - 22
      Abstract: Nowadays, credit scoring is one of the major activities in banks and other financial institutions. Also, banks need to identify customers' behaviour to segment and classify valuable customers. Data mining techniques and RFM analysis method can help banks develop customer behaviour analysis and credit scoring systems. Many researchers have deployed credit scoring and RFM analysis method in their studies, separately. In this paper, a new hybrid model of behavioural scoring and credit scoring based on data mining and neural networks techniques is presented for the field of banking. In this hybrid model, a new enhanced WRFMLCs analysis method is developed using clustering and classification techniques. The results demonstrate that the proposed model can be deployed to effectively segment and classify valuable bank customers.
      Keywords: data mining; neural networks; customer behaviour analysis; credit scoring; behavioural scoring; RFM analysis; recency; frequency; monetary value; banking industry; bank services; clustering; classification; valuable customers; bank customers
      Citation: International Journal of Business Information Systems, Vol. 23, No. 1 (2016) pp. 1 - 22
      PubDate: 2016-07-31T23:20:50-05:00
      DOI: 10.1504/IJBIS.2016.078020
      Issue No: Vol. 23, No. 1 (2016)
       
  • The impact of information technology maturity on firm performance
           considering the moderating role of relational maturity: an empirical
           research
    • Pages: 23 - 43
      Abstract: The role of information technology (IT) in firm performance remained an open research question. This research provides new discernments for better understanding the mechanisms supporting this relationship by analysing the effects of IT maturity, complementary investments, process orientation and relational maturity on firm performance. We expanded existing literature by developing and empirically testing a model where: 1) the performance is affected by IT maturity; 2) relational maturity can reinforce this relationship. The correctness of the suggested model was statistically approved by gathering data from Iran electric industry and using MPLUS3 software. This research proves that there is a positive significant correlation between IT maturity and performance. Also, we find that IT maturity affects firm performance by enabling organisational processes. Based on the findings of this research investigation, relational maturity of the organisation plays a moderating role in the relationship between IT maturity and firm performance. Findings of this research will be of epical interest to both academics and practitioners of information systems.
      Keywords: IT maturity; information technology; firm performance; relational maturity; relationship-centred organisations; process-oriented perspective; resource-based view; RBV; Iran; electrical industry
      Citation: International Journal of Business Information Systems, Vol. 23, No. 1 (2016) pp. 23 - 43
      PubDate: 2016-07-31T23:20:50-05:00
      DOI: 10.1504/IJBIS.2016.078021
      Issue No: Vol. 23, No. 1 (2016)
       
  • The experience of using Moodle and Elluminate Live! as learning tools
           in the Hashemite University case study: computer skills course
    • Authors: Randa Obeidallah, Ghadeer Ghazal, Aayat Shdaifat
      Pages: 44 - 53
      Abstract: In Jordan, e-learning tools are used to enhance the traditional learning process in traditional class rooms. Course management systems (CMS) are being utilised by many Jordanian universities to improve the learning process. The Hashemite University exploits many e-learning tools, in particular Moodle and Elluminate Live! In this paper, we will study the experience of the Hashemite University toward Moodle and Elluminate Live! in computer skills course (CS). This study helps to highlight the importance of using such tools to reduce resources required to the CS course in addition to understand student's perception toward blended education.
      Keywords: Hashemite University; e-learning; electronic learning; online learning; course management systems; CMS; computer skills courses; Moodle; Elluminate Live!; online courses; computer education; Jordan; student perceptions; blended learning; higher education
      Citation: International Journal of Business Information Systems, Vol. 23, No. 1 (2016) pp. 44 - 53
      PubDate: 2016-07-31T23:20:50-05:00
      DOI: 10.1504/IJBIS.2016.078022
      Issue No: Vol. 23, No. 1 (2016)
       
  • Risk analysis in adoption of cloud computing in SMEs - a literature
           review
    • Authors: Pragati Priyadarshinee, Manoj Kumar Jha, Rakesh D. Raut, Manoj G. Kharat
      Pages: 54 - 86
      Abstract: This paper presents a systematic literature review, to explore the current key issues related to cloud computing adoption in small medium enterprises (SMEs). This is achieved by reviewing 55 articles published about cloud computing adoption in SMEs. Using the grounded review approach, articles are classified into four main categories: Cloud computing; adoption of cloud computing; adoption of cloud computing in SMEs; risk analysis in adoption of cloud computing in SMEs. Then, the four categories are divided into one focus abstract: risk analysis in adoption of cloud computing in SMEs, where the former affects the latter. The results of this review indicate that enterprises face serious problems after implementation of cloud computing with respect to risk. Based on the findings, the paper provides a future research agenda to explore the previously under-investigated areas regarding cloud computing adoption factors and processes. This paper calls for further theoretical, methodological, and empirical contributions to the research area of cloud computing adoption in SMEs. It provides a comprehensive view of insights gained in this area of research through the bibliography.
      Keywords: cloud computing; technology adoption; risk assessment; small and medium-sized enterprises; SMEs; cloud security; literature review
      Citation: International Journal of Business Information Systems, Vol. 23, No. 1 (2016) pp. 54 - 86
      PubDate: 2016-07-31T23:20:50-05:00
      DOI: 10.1504/IJBIS.2016.078023
      Issue No: Vol. 23, No. 1 (2016)
       
  • Implementation and cultural issues going together for successful adoption
           of ERP systems
    • Authors: D. Saravanan, Dennis Joseph
      Pages: 87 - 96
      Abstract: Adoption of ERP systems is becoming a big challenge to the enterprises. Several personal, managerial and organisational issues contribute to successful adoption. This research paper attempts to identify potential issues that lead to successful adoption of ERP systems in enterprises. A vast research has been done on identifying different issues that contribute to satisfactory adoption of ERP systems in organisations. Questionnaires were developed around the significant influencing issues reported in literature and the feedback of industry people having good experience with ERP systems. Exploratory factor analysis was applied on the feedback data to derive prominent factors that contribute to successful adoption of ERP systems. A confirmatory factor analysis (CFA) was also applied to further examine the derived constructs. From the results, it is found that the implementation issues and cultural issues together establish a strong base for successful adoption of ERP systems in organisations.
      Keywords: enterprise systems; enterprise resource planning; ERP implementation; ERP adoption; technology adoption; information technology; cultural issues; culture
      Citation: International Journal of Business Information Systems, Vol. 23, No. 1 (2016) pp. 87 - 96
      PubDate: 2016-07-31T23:20:50-05:00
      DOI: 10.1504/IJBIS.2016.078024
      Issue No: Vol. 23, No. 1 (2016)
       
  • Effects of applying radio frequency identification in supply chain
           management: an empirical study of manufacturing enterprises
    • Authors: Sara Pesaran Afsharian, Alireza Alizadeh, Mehri Chehrehpak
      Pages: 97 - 115
      Abstract: Identifying and tracking goods in the supply chain is one of the most important factors influencing supply chain management. This paper is trying to determine the effects of applying radio frequency identification (RFID) to identify items in the supply chain of manufacturing enterprises. To this aim, in this paper, at first, a comprehensive literature review and experts' judgments are employed to identify possible influential factors, and then a questionnaire is conducted for evaluating these factors. This questionnaire filled by about 200 experts of using RFID in manufacturing enterprise. Filled questionnaire used for examination of statistical hypothesis, which examine the impact of this technology on supply chain. The results showed that applying RFID has a positive impact on organisational performance, especially in supply chain management processes and inventory management. Also it can lead to reduce errors, improve performance, save time, increase security in payments and reduce theft, improve the quality of management decisions, increase job satisfaction and improve effective operational automation.
      Keywords: supply chain management; SCM; radio frequency identification; RFID; manufacturing industry; statistical hypothesis; goods identification; goods tracking; firm performance; inventory management
      Citation: International Journal of Business Information Systems, Vol. 23, No. 1 (2016) pp. 97 - 115
      PubDate: 2016-07-31T23:20:50-05:00
      DOI: 10.1504/IJBIS.2016.078026
      Issue No: Vol. 23, No. 1 (2016)
       
  • Listening to the consumer's voice in website analytics
    • Authors: Matthew P. Bunker, Mohammed Y.A. Rawwas, Darrel E. Bartholomew
      Pages: 116 - 130
      Abstract: Usability studies coupled with the 'think aloud' protocol allow firms and researchers to gain insights into people's web browsing experience. The purpose of this exploratory study is to gain additional insights into the customer perceptions of the webpage experience. Thirty respondents browsed restaurant webpages while using the 'think aloud' protocol. Three major themes that emerged from the analysis are: 1) respondents create future experiences through their interactions with the website; 2) Servicescapes have a large influence on respondents' decision to patronise the restaurant; 3) customer interface plays a multidimensional role in influencing customers' choices. The usability studies revealed customer thoughts and feelings that might be missed if other internet research methodologies were utilised. Usability studies do not replace these methods, but they do have a place within the large arsenal of internet research methodologies.
      Keywords: usability studies; think aloud protocol; webpages; restaurants; services; experiential quality; servicescape; customer interface; consumer voice; website analytics; web browsing experience; customer perceptions; customer choice
      Citation: International Journal of Business Information Systems, Vol. 23, No. 1 (2016) pp. 116 - 130
      PubDate: 2016-07-31T23:20:50-05:00
      DOI: 10.1504/IJBIS.2016.078025
      Issue No: Vol. 23, No. 1 (2016)
       
 
 
JournalTOCs
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
Email: journaltocs@hw.ac.uk
Tel: +00 44 (0)131 4513762
Fax: +00 44 (0)131 4513327
 
Home (Search)
Subjects A-Z
Publishers A-Z
Customise
APIs
Your IP address: 107.22.47.32
 
About JournalTOCs
API
Help
News (blog, publications)
JournalTOCs on Twitter   JournalTOCs on Facebook

JournalTOCs © 2009-2016