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  Subjects -> BUSINESS AND ECONOMICS (Total: 3396 journals)
    - ACCOUNTING (105 journals)
    - BANKING AND FINANCE (290 journals)
    - BUSINESS AND ECONOMICS (1245 journals)
    - CONSUMER EDUCATION AND PROTECTION (23 journals)
    - COOPERATIVES (4 journals)
    - ECONOMIC SCIENCES: GENERAL (189 journals)
    - ECONOMIC SYSTEMS, THEORIES AND HISTORY (217 journals)
    - FASHION AND CONSUMER TRENDS (15 journals)
    - HUMAN RESOURCES (97 journals)
    - INSURANCE (26 journals)
    - INTERNATIONAL COMMERCE (136 journals)
    - INTERNATIONAL DEVELOPMENT AND AID (91 journals)
    - INVESTMENTS (22 journals)
    - LABOR AND INDUSTRIAL RELATIONS (51 journals)
    - MACROECONOMICS (17 journals)
    - MANAGEMENT (563 journals)
    - MARKETING AND PURCHASING (100 journals)
    - MICROECONOMICS (24 journals)
    - PRODUCTION OF GOODS AND SERVICES (139 journals)
    - PUBLIC FINANCE, TAXATION (40 journals)
    - TRADE AND INDUSTRIAL DIRECTORIES (2 journals)

BUSINESS AND ECONOMICS (1245 journals)                  1 2 3 4 5 6 7 | Last

Showing 1 - 200 of 1566 Journals sorted alphabetically
4OR: A Quarterly Journal of Operations Research     Hybrid Journal   (Followers: 10)
Abacus     Hybrid Journal   (Followers: 16)
Accounting Forum     Hybrid Journal   (Followers: 27)
Acta Amazonica     Open Access   (Followers: 6)
Acta Commercii     Open Access   (Followers: 4)
Acta Oeconomica     Full-text available via subscription   (Followers: 3)
Acta Scientiarum. Human and Social Sciences     Open Access   (Followers: 8)
Acta Universitatis Danubius. Œconomica     Open Access   (Followers: 3)
Acta Universitatis Nicolai Copernici Zarządzanie     Open Access   (Followers: 4)
AD-minister     Open Access   (Followers: 3)
Adam Academy : Journal of Social Sciences / Adam Akademi : Sosyal Bilimler Dergisi     Open Access   (Followers: 2)
AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan     Open Access  
Admisi dan Bisnis     Open Access  
ADR Bulletin     Open Access   (Followers: 6)
Advances in Developing Human Resources     Hybrid Journal   (Followers: 26)
Advances in Economics and Business     Open Access   (Followers: 15)
AfricaGrowth Agenda     Full-text available via subscription   (Followers: 2)
African Affairs     Hybrid Journal   (Followers: 65)
African Development Review     Hybrid Journal   (Followers: 37)
African Journal of Business and Economic Research     Full-text available via subscription   (Followers: 4)
African Journal of Business Ethics     Open Access   (Followers: 6)
African Review of Economics and Finance     Open Access   (Followers: 4)
Afro-Asian Journal of Finance and Accounting     Hybrid Journal   (Followers: 8)
Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi     Open Access   (Followers: 3)
Agronomy     Open Access   (Followers: 10)
Akademik Yaklaşımlar Dergisi     Open Access  
Akademika : Journal of Southeast Asia Social Sciences and Humanities     Open Access   (Followers: 7)
Alphanumeric Journal : The Journal of Operations Research, Statistics, Econometrics and Management Information Systems     Open Access   (Followers: 5)
American Economic Journal : Applied Economics     Full-text available via subscription   (Followers: 204)
American Enterprise Institute     Free  
American Journal of Business     Hybrid Journal   (Followers: 17)
American Journal of Business and Management     Open Access   (Followers: 55)
American Journal of Business Education     Open Access   (Followers: 12)
American Journal of Economics and Business Administration     Open Access   (Followers: 26)
American Journal of Economics and Sociology     Hybrid Journal   (Followers: 34)
American Journal of Evaluation     Hybrid Journal   (Followers: 15)
American Journal of Finance and Accounting     Hybrid Journal   (Followers: 22)
American Journal of Health Economics     Full-text available via subscription   (Followers: 12)
American Journal of Industrial and Business Management     Open Access   (Followers: 25)
American Journal of Medical Quality     Hybrid Journal   (Followers: 8)
American Law and Economics Review     Hybrid Journal   (Followers: 27)
ANALES de la Universidad Central del Ecuador     Open Access   (Followers: 3)
Ankara University SBF Journal     Open Access  
Annales de l'Institut Henri Poincare (C) Non Linear Analysis     Full-text available via subscription   (Followers: 1)
Annals in Social Responsibility     Full-text available via subscription  
Annals of Finance     Hybrid Journal   (Followers: 32)
Annals of Operations Research     Hybrid Journal   (Followers: 10)
Annual Review of Economics     Full-text available via subscription   (Followers: 38)
Anuario Facultad de Ciencias Económicas y Empresariales     Open Access   (Followers: 2)
Applied Developmental Science     Hybrid Journal   (Followers: 3)
Applied Economics     Hybrid Journal   (Followers: 44)
Applied Economics Letters     Hybrid Journal   (Followers: 30)
Applied Economics Quarterly     Full-text available via subscription   (Followers: 11)
Applied Financial Economics     Hybrid Journal   (Followers: 27)
Applied Mathematical Finance     Hybrid Journal   (Followers: 7)
Applied Stochastic Models in Business and Industry     Hybrid Journal   (Followers: 6)
Arab Economic and Business Journal     Open Access   (Followers: 4)
Archives of Business Research     Open Access   (Followers: 6)
Arena Journal     Full-text available via subscription   (Followers: 1)
Argomenti. Rivista di economia, cultura e ricerca sociale     Open Access   (Followers: 4)
ASEAN Economic Bulletin     Full-text available via subscription   (Followers: 6)
Asia Pacific Business Review     Hybrid Journal   (Followers: 8)
Asia Pacific Journal of Human Resources     Hybrid Journal   (Followers: 317)
Asia Pacific Journal of Innovation and Entrepreneurship     Open Access  
Asia Pacific Viewpoint     Hybrid Journal  
Asia-Pacific Journal of Business Administration     Hybrid Journal   (Followers: 5)
Asia-Pacific Journal of Operational Research     Hybrid Journal   (Followers: 3)
Asia-Pacific Management and Business Application     Open Access   (Followers: 1)
Asian Business Review     Open Access   (Followers: 3)
Asian Case Research Journal     Hybrid Journal   (Followers: 1)
Asian Development Review     Open Access   (Followers: 14)
Asian Economic Journal     Hybrid Journal   (Followers: 8)
Asian Economic Papers     Hybrid Journal   (Followers: 7)
Asian Economic Policy Review     Hybrid Journal   (Followers: 4)
Asian Journal of Accounting and Governance     Open Access   (Followers: 3)
Asian Journal of Business Ethics     Hybrid Journal   (Followers: 9)
Asian Journal of Social Sciences and Management Studies     Open Access   (Followers: 7)
Asian Journal of Sustainability and Social Responsibility     Open Access   (Followers: 2)
Asian Journal of Technology Innovation     Hybrid Journal   (Followers: 8)
Asian-pacific Economic Literature     Hybrid Journal   (Followers: 6)
AStA Wirtschafts- und Sozialstatistisches Archiv     Hybrid Journal   (Followers: 5)
ATA Journal of Legal Tax Research     Hybrid Journal   (Followers: 4)
Atlantic Economic Journal     Hybrid Journal   (Followers: 11)
Australasian Journal of Regional Studies, The     Full-text available via subscription   (Followers: 1)
Australian Cottongrower, The     Full-text available via subscription   (Followers: 1)
Australian Economic Papers     Hybrid Journal   (Followers: 35)
Australian Economic Review     Hybrid Journal   (Followers: 3)
Australian Journal of Maritime and Ocean Affairs     Hybrid Journal   (Followers: 9)
Balkan Region Conference on Engineering and Business Education     Open Access   (Followers: 1)
Baltic Journal of Real Estate Economics and Construction Management     Open Access   (Followers: 2)
Banks in Insurance Report     Hybrid Journal   (Followers: 1)
BBR - Brazilian Business Review     Open Access   (Followers: 4)
Benchmarking : An International Journal     Hybrid Journal   (Followers: 10)
Benefit : Jurnal Manajemen dan Bisnis     Open Access   (Followers: 1)
BER : Consumer Confidence Survey     Full-text available via subscription   (Followers: 3)
BER : Economic Prospects : An Executive Summary     Full-text available via subscription  
BER : Economic Prospects : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Intermediate Goods Industries Survey     Full-text available via subscription   (Followers: 1)
BER : Manufacturing Survey : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Motor Trade Survey     Full-text available via subscription  
BER : Retail Sector Survey     Full-text available via subscription   (Followers: 1)
BER : Retail Survey : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Survey of Business Conditions in Building and Construction : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Survey of Business Conditions in Manufacturing : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Survey of Business Conditions in Retail : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Trends : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Wholesale Sector Survey     Full-text available via subscription  
Berkeley Business Law Journal     Free   (Followers: 9)
Beykent Üniversitesi Sosyal Bilimler Dergisi     Open Access  
Bio-based and Applied Economics     Open Access   (Followers: 1)
Biodegradation     Hybrid Journal   (Followers: 1)
Biology Direct     Open Access   (Followers: 7)
Bitlis Eren Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Akademik İzdüşüm Dergisi     Full-text available via subscription  
BizInfo (Blace) Journal of Economics, Management and Informatics     Open Access  
Black Enterprise     Full-text available via subscription  
Board & Administrator for Administrators only     Hybrid Journal  
Boletim Técnico do Senac     Open Access  
Border Crossing : Transnational Working Papers     Open Access   (Followers: 4)
Briefings in Real Estate Finance     Hybrid Journal   (Followers: 5)
British Journal of Industrial Relations     Hybrid Journal   (Followers: 38)
Brookings Papers on Economic Activity     Open Access   (Followers: 49)
Brookings Trade Forum     Full-text available via subscription   (Followers: 3)
BRQ Business Research Quarterly     Open Access   (Followers: 2)
Building Sustainable Legacies : The New Frontier Of Societal Value Co-Creation     Full-text available via subscription   (Followers: 1)
Bulletin of Economic Research     Hybrid Journal   (Followers: 16)
Bulletin of Geography. Socio-economic Series     Open Access   (Followers: 5)
Bulletin of Indonesian Economic Studies     Hybrid Journal   (Followers: 3)
Bulletin of the Dnipropetrovsk University. Series : Management of Innovations     Open Access   (Followers: 1)
Business & Entrepreneurship Journal     Open Access   (Followers: 19)
Business & Information Systems Engineering     Hybrid Journal   (Followers: 5)
Business & Society     Hybrid Journal   (Followers: 10)
Business : Theory and Practice / Verslas : Teorija ir Praktika     Open Access   (Followers: 1)
Business and Economic Research     Open Access   (Followers: 7)
Business and Management Horizons     Open Access   (Followers: 12)
Business and Management Research     Open Access   (Followers: 19)
Business and Management Studies     Open Access   (Followers: 12)
Business and Professional Communication Quarterly     Hybrid Journal   (Followers: 7)
Business and Society Review     Hybrid Journal   (Followers: 5)
Business Economics     Hybrid Journal   (Followers: 14)
Business Ethics Quarterly     Full-text available via subscription   (Followers: 14)
Business Ethics: A European Review     Hybrid Journal   (Followers: 18)
Business Horizons     Hybrid Journal   (Followers: 9)
Business Information Review     Hybrid Journal   (Followers: 14)
Business Management and Strategy     Open Access   (Followers: 41)
Business Research     Hybrid Journal   (Followers: 2)
Business Strategy and the Environment     Hybrid Journal   (Followers: 13)
Business Strategy Review     Hybrid Journal   (Followers: 7)
Business Strategy Series     Hybrid Journal   (Followers: 6)
Business Systems & Economics     Open Access   (Followers: 2)
Business Systems Research Journal     Open Access   (Followers: 5)
Business, Economics and Management Research Journal : BEMAREJ     Open Access  
Business, Management and Education     Open Access   (Followers: 17)
Business, Peace and Sustainable Development     Full-text available via subscription   (Followers: 3)
Business: Theory and Practice     Open Access  
Bustan     Hybrid Journal  
Cadernos EBAPE.BR     Open Access   (Followers: 1)
Cambridge Journal of Economics     Hybrid Journal   (Followers: 65)
Cambridge Journal of Regions, Economy and Society     Hybrid Journal   (Followers: 11)
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration     Hybrid Journal   (Followers: 1)
Canadian Journal of Economics/Revue Canadienne d`Economique     Hybrid Journal   (Followers: 35)
Canadian journal of nonprofit and social economy research     Open Access   (Followers: 3)
Capitalism Nature Socialism     Hybrid Journal   (Followers: 18)
Cappadocia Academic Review     Open Access  
Case Studies in Business and Management     Open Access   (Followers: 10)
CBU International Conference Proceedings     Open Access   (Followers: 3)
Central European Business Review     Open Access   (Followers: 1)
Central European Journal of Operations Research     Hybrid Journal   (Followers: 5)
Central European Journal of Public Policy     Open Access   (Followers: 2)
CESifo Economic Studies     Hybrid Journal   (Followers: 18)
Chain Reaction     Full-text available via subscription  
Challenge     Full-text available via subscription   (Followers: 4)
China & World Economy     Hybrid Journal   (Followers: 16)
China : An International Journal     Full-text available via subscription   (Followers: 18)
China Economic Journal: The Official Journal of the China Center for Economic Research (CCER) at Peking University     Hybrid Journal   (Followers: 13)
China Economic Review     Hybrid Journal   (Followers: 11)
China Finance Review International     Hybrid Journal   (Followers: 5)
China Nonprofit Review     Hybrid Journal   (Followers: 3)
China perspectives     Open Access   (Followers: 12)
Chinese Economy     Full-text available via subscription  
Ciência & Saúde Coletiva     Open Access   (Followers: 2)
Ciencia Sociales y Económicas     Open Access  
CLIO América     Open Access   (Followers: 1)
Cliometrica     Hybrid Journal   (Followers: 4)
COEPTUM     Open Access  
Community Development Journal     Hybrid Journal   (Followers: 27)
Compensation & Benefits Review     Hybrid Journal   (Followers: 7)
Competition & Change     Hybrid Journal   (Followers: 11)
Competitive Intelligence Review     Hybrid Journal   (Followers: 2)
Competitiveness Review : An International Business Journal incorporating Journal of Global Competitiveness     Hybrid Journal   (Followers: 5)
Computational Economics     Hybrid Journal   (Followers: 9)
Computational Mathematics and Modeling     Hybrid Journal   (Followers: 8)
Computer Law & Security Review     Hybrid Journal   (Followers: 17)
Computers & Operations Research     Hybrid Journal   (Followers: 12)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 14)
Contemporary Wales     Full-text available via subscription   (Followers: 1)
Contributions to Political Economy     Hybrid Journal   (Followers: 5)
Corporate Communications An International Journal     Hybrid Journal   (Followers: 7)
Corporate Philanthropy Report     Hybrid Journal   (Followers: 3)
Corporate Reputation Review     Hybrid Journal   (Followers: 5)
Creative and Knowledge Society     Open Access   (Followers: 9)

        1 2 3 4 5 6 7 | Last

Journal Cover
Arab Economic and Business Journal
Number of Followers: 4  

  This is an Open Access Journal Open Access journal
ISSN (Print) 2214-4625
Published by Elsevier Homepage  [3155 journals]
  • How bad it is to be good: Impact of organizational ethical culture on
           whistleblowing (the ethical partners)

    • Authors: Saira Farooqi; Ghulam Abid; Alia Ahmed
      Pages: 69 - 80
      Abstract: Publication date: December 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 2
      Author(s): Saira Farooqi, Ghulam Abid, Alia Ahmed
      Whistleblowers are ostracized and isolated for identifying wrongdoings. Despite this deterrent, the whistleblowers have not recoiled. Nonetheless, organizations need to develop an ethical corporate culture, where employees become ‘ethical partners’ and do the right thing, not because they have to, but because they want to. The study aimed to measure the effects of ethical cultural practices using the lens of Kaptein's (2008) Corporate Ethical Virtues Model (CEVM). Split Questionnaire Survey Design (SDSD) was chosen to record responses of 104 internal auditors working in nine public and sixteen private sector organizations. Results reveal significant positive relationships between whistleblowing and the CEVM virtues.

      PubDate: 2018-04-25T07:00:25Z
      DOI: 10.1016/j.aebj.2017.06.001
       
  • An empirical study of the pathology of organizational communications based
           on three branches model: A case study

    • Authors: Mehdi Kheirandish; Hamed Abbaszadeh Avilagh; Najmeh Nazemi
      Pages: 81 - 92
      Abstract: Publication date: December 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 2
      Author(s): Mehdi Kheirandish, Hamed Abbaszadeh Avilagh, Najmeh Nazemi
      Understanding obstacles in front of communication system has turned into a critical task executed by managers. Present study analyzes major vulnerabilities to organizational communication from structural, behavioral and contextual aspects. The statistical population includes employees and managers in the headquarters of National Iranian Oil Company. After assessing the validity and reliability of a conceptual model, we used Kolmogorov–Smirnov test, T-test and F-test for analyzing our data. The results show that priority of communication barriers are as follows: structural elements like centrality and formality. Contextual elements like cultural and technical barriers and finally behavioral elements like perceptual and human barriers.

      PubDate: 2018-04-25T07:00:25Z
      DOI: 10.1016/j.aebj.2017.10.001
       
  • Causal relationship between CSR and FB in banks

    • Authors: Amal Abou Fayad; Razan Ayoub; Maysam Ayoub
      Pages: 93 - 98
      Abstract: Publication date: December 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 2
      Author(s): Amal Abou Fayad, Razan Ayoub, Maysam Ayoub
      The present study investigates the impact of corporate social responsibility (CSR) on financial performance (FB) of Lebanese banks. Based on panel data of seven Lebanese banks, a positive relation between CSR and financial performance have been found. The research findings contribute to understand that Lebanese performant banks would adopt volunteer actions that promote social responsibility actions. Moreover, highest profit lead for a better image and legitimacy once the investments are made into human, economic, community development and environmental protection.

      PubDate: 2018-04-25T07:00:25Z
      DOI: 10.1016/j.aebj.2017.11.001
       
  • The relationship between the emotional intelligence of entrepreneurs and
           the new venture creation: The role of age, gender and motive

    • Authors: Hadia FakhrEldin
      Pages: 99 - 108
      Abstract: Publication date: December 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 2
      Author(s): Hadia FakhrEldin
      The study investigates the effect of emotional intelligence (EI) of entrepreneurs on new venture creation (NVC). A self-administered questionnaire is used to test the study hypothesis on a sample of 378 Egyptian entrepreneurs. The analysis shows that there is a significant relationship between emotional intelligence and new venture creation. There are three constructs of EI (interpersonal skills, internal motivation and self-awareness), which support the creation of new ventures. The results of the empirical study are validated using demographic characteristics (age and gender) and the motivation of entrepreneurship (necessity-driven or opportunity-driven). The findings show that age has a moderating effect on the relationship between EI and NVC, whereas gender does not play a role in this relationship. There are differences in the relationship between emotional intelligence and new venture creation based on the motivation to engage in entrepreneurship. Although the relationship is significant in the cases of both necessity-driven and opportunity-driven entrepreneurs, the dimensions/constructs of EI that support the new venture creation are different in each case.

      PubDate: 2018-04-25T07:00:25Z
      DOI: 10.1016/j.aebj.2017.10.002
       
  • The Failure Of Financing Procedures For Funding Small Projects In Libya,An
           Empirical Study On North Africa Bank

    • Authors: Mohamad Sabri bin Haron; Naima Ismail. H. Aldaikey; Abdul Rahim Ahmad
      Pages: 109 - 120
      Abstract: Publication date: December 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 2
      Author(s): Mohamad Sabri bin Haron, Naima Ismail. H. Aldaikey, Abdul Rahim Ahmad
      This study aims to identify the reality of Micro-finance projects in Libya and evaluating the reason of failure in financing procedures used for funding the small projects associated with North Africa Bank. In addition to that the study discusses the forming, functions, and capabilities of Sharia Supervisory Board. The number of participants equal (400) employees from branches of the bank. The instruments for collecting data is questionnaire. The result showed deficiency in financing procedures for funding mall projects in Libya, also the absence of Islamic standards in the general financing policy of the bank that help investors to select the right project matching Islamic principles in finance. It is concluded that the bank needs for financing standards to be applied by the supervisory board inside the bank. While the bank depends on Murabaha only. Therefore, the study recommends to use a general finance guideline which organizes the financing procedures as well as the bank should define the means for Islamic finance adopted by the bank to help employees applying these procedures appropriately so that to enhance the reputation of the bank.

      PubDate: 2018-04-25T07:00:25Z
      DOI: 10.1016/j.aebj.2017.04.002
       
  • The Repercussions of the Syrian crisis on Tourism in Lebanon

    • Authors: Ghada Salem; Andre Azoury
      Pages: 121 - 127
      Abstract: Publication date: December 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 2
      Author(s): Ghada Salem, Andre Azoury
      Lebanon is characterised by a touristic industry, making of it the highest touristic destination in the Arab world before 1975, the year in which Lebanon's civil war has erupted, a war from which Lebanon still suffers until now. Moreover, Lebanon suffers from internal political conflicts and the repercussions of the geopolitical conflicts in the Middle East, the latest of which is the Syrian war. While the crises in Lebanon prevail- from political, security, economic, social to even environmental - Lebanese policymakers are still seeking to make out of Lebanon a country considered as a touristic one, and are working on achieving a sustainable touristic development. In this context, this study tackles the crisis that Lebanon is experiencing as a result of forced Syrian displacement into its territory, and sheds light on its negative and positive effects on Lebanese tourism. The study also aims to determine the effectiveness of sustainable tourism development in times of crisis, based on the study of Lebanese touristic data during a specific period of time.

      PubDate: 2018-04-25T07:00:25Z
      DOI: 10.1016/j.aebj.2018.01.001
       
  • Role of intrinsic factors in impulsive buying decision: An empirical study
           of young consumers

    • Authors: Shakeel Ahmad Sofi; Fayaz Ahmad Nika
      Pages: 29 - 43
      Abstract: Publication date: June 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 1
      Author(s): Shakeel Ahmad Sofi, Fayaz Ahmad Nika
      The primary aim of the current research was to study the effect of various intrinsic factors on consumer decision making vis-à-vis impulsive buying tendencies. After employing EFA and CFA on 630 consumers in the different parts of Jammu and Kashmir, results showed that intrinsic factors significantly influence the Impulsive Buying Decision. The application of Structural Equation Modeling disintegrated intrinsic factors into positive and negative influencers of impulsive buying behaviour. The present study has significant bearing in consumer world as it has highlighted through a model for how intrinsic factors shape the buying tendencies of a young consumer. Through the application of Multi Group Analysis, a comparison has been drawn between impulsive buying behaviour and various intrinsic factors across males and females taken as two different consumer groups. Overall results have been found significant and could well be adopted for strategy making by various stake holders in the field of consumer psychology and consumer behaviour to figure out the effects of intrinsic factors on buying behaviour.

      PubDate: 2017-09-27T22:56:37Z
      DOI: 10.1016/j.aebj.2016.12.002
       
  • Customer-to-customer interaction in tourism experience: Moderating role of
           nationality

    • Authors: Samar Zgolli; Imed Zaiem
      Pages: 44 - 56
      Abstract: Publication date: June 2017
      Source:Arab Economic and Business Journal, Volume 12, Issue 1
      Author(s): Samar Zgolli, Imed Zaiem
      In this research, we examine the effect of extroversion and the perceived similarity on customer to customer interaction (CCI), and the effect of this interaction on the tourists’ reactions. We examine also the moderating role of the nationality in CCI and tourists behavior. The study is based on a sample of 519 tourists from different nationalities (Tunisian, French, German, British and Italian tourists) residing in hotels in Tunisia. The results show that extroversion and the perceived similarity contribute to the development of the interactions between customers, and that this type of interaction influences the tourists’ behavioral responses (desire of stay, satisfaction and loyalty). Similarly, the results indicate that the tourist's nationality moderates the relation between CCI and tourists’ reactions. Managers should have a clear and explicit strategic position in terms of interactions with customers. They can put forward their position by valuing and inciting the relationships between customers in terms of distraction, help or information.

      PubDate: 2017-09-27T22:56:37Z
      DOI: 10.1016/j.aebj.2017.03.001
       
 
 
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