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  Subjects -> BUSINESS AND ECONOMICS (Total: 3107 journals)
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BUSINESS AND ECONOMICS (1150 journals)                  1 2 3 4 5 6 | Last

Showing 1 - 200 of 1566 Journals sorted alphabetically
4OR: A Quarterly Journal of Operations Research     Hybrid Journal   (Followers: 9)
Abacus     Hybrid Journal   (Followers: 12)
Accounting Forum     Hybrid Journal   (Followers: 23)
Acta Amazonica     Open Access   (Followers: 3)
Acta Commercii     Open Access   (Followers: 2)
Acta Oeconomica     Full-text available via subscription   (Followers: 2)
Acta Scientiarum. Human and Social Sciences     Open Access   (Followers: 4)
Acta Universitatis Danubius. Œconomica     Open Access   (Followers: 1)
Acta Universitatis Nicolai Copernici Zarządzanie     Open Access   (Followers: 3)
AD-minister     Open Access   (Followers: 2)
ADR Bulletin     Open Access   (Followers: 5)
Advances in Developing Human Resources     Hybrid Journal   (Followers: 21)
Advances in Economics and Business     Open Access   (Followers: 12)
AfricaGrowth Agenda     Full-text available via subscription   (Followers: 1)
African Affairs     Hybrid Journal   (Followers: 60)
African Development Review     Hybrid Journal   (Followers: 35)
African Journal of Business and Economic Research     Full-text available via subscription   (Followers: 1)
African Journal of Business Ethics     Open Access   (Followers: 7)
African Review of Economics and Finance     Open Access   (Followers: 3)
Afro-Asian Journal of Finance and Accounting     Hybrid Journal   (Followers: 7)
Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi     Open Access   (Followers: 3)
Agronomy     Open Access   (Followers: 11)
Akademika : Journal of Southeast Asia Social Sciences and Humanities     Open Access   (Followers: 4)
Alphanumeric Journal : The Journal of Operations Research, Statistics, Econometrics and Management Information Systems     Open Access   (Followers: 4)
American Economic Journal : Applied Economics     Full-text available via subscription   (Followers: 150)
American Journal of Business     Hybrid Journal   (Followers: 15)
American Journal of Business and Management     Open Access   (Followers: 52)
American Journal of Business Education     Open Access   (Followers: 10)
American Journal of Economics and Business Administration     Open Access   (Followers: 25)
American Journal of Economics and Sociology     Hybrid Journal   (Followers: 27)
American Journal of Evaluation     Hybrid Journal   (Followers: 13)
American Journal of Finance and Accounting     Hybrid Journal   (Followers: 19)
American Journal of Health Economics     Full-text available via subscription   (Followers: 11)
American Journal of Industrial and Business Management     Open Access   (Followers: 23)
American Journal of Medical Quality     Hybrid Journal   (Followers: 7)
American Law and Economics Review     Hybrid Journal   (Followers: 25)
ANALES de la Universidad Central del Ecuador     Open Access   (Followers: 1)
Annales de l'Institut Henri Poincare (C) Non Linear Analysis     Full-text available via subscription   (Followers: 1)
Annals in Social Responsibility     Full-text available via subscription  
Annals of Finance     Hybrid Journal   (Followers: 28)
Annals of Operations Research     Hybrid Journal   (Followers: 8)
Annual Review of Economics     Full-text available via subscription   (Followers: 30)
Applied Developmental Science     Hybrid Journal   (Followers: 3)
Applied Economics     Hybrid Journal   (Followers: 46)
Applied Economics Letters     Hybrid Journal   (Followers: 29)
Applied Economics Quarterly     Full-text available via subscription   (Followers: 10)
Applied Financial Economics     Hybrid Journal   (Followers: 23)
Applied Mathematical Finance     Hybrid Journal   (Followers: 7)
Applied Stochastic Models in Business and Industry     Hybrid Journal   (Followers: 5)
Arab Economic and Business Journal     Open Access   (Followers: 3)
Archives of Business Research     Open Access   (Followers: 5)
Arena Journal     Full-text available via subscription   (Followers: 1)
Argomenti. Rivista di economia, cultura e ricerca sociale     Open Access   (Followers: 2)
ASEAN Economic Bulletin     Full-text available via subscription   (Followers: 5)
Asia Pacific Business Review     Hybrid Journal   (Followers: 5)
Asia Pacific Journal of Human Resources     Hybrid Journal   (Followers: 316)
Asia Pacific Viewpoint     Hybrid Journal  
Asia-Pacific Journal of Business Administration     Hybrid Journal   (Followers: 3)
Asia-Pacific Journal of Operational Research     Hybrid Journal   (Followers: 3)
Asia-Pacific Management and Business Application     Open Access  
Asian Business Review     Open Access   (Followers: 2)
Asian Case Research Journal     Hybrid Journal   (Followers: 1)
Asian Development Review     Open Access   (Followers: 13)
Asian Economic Journal     Hybrid Journal   (Followers: 8)
Asian Economic Papers     Hybrid Journal   (Followers: 7)
Asian Economic Policy Review     Hybrid Journal   (Followers: 4)
Asian Journal of Accounting and Governance     Open Access   (Followers: 4)
Asian Journal of Business Ethics     Hybrid Journal   (Followers: 7)
Asian Journal of Social Sciences and Management Studies     Open Access   (Followers: 7)
Asian Journal of Sustainability and Social Responsibility     Open Access  
Asian Journal of Technology Innovation     Hybrid Journal   (Followers: 8)
Asian-pacific Economic Literature     Hybrid Journal   (Followers: 5)
AStA Wirtschafts- und Sozialstatistisches Archiv     Hybrid Journal   (Followers: 5)
Atlantic Economic Journal     Hybrid Journal   (Followers: 15)
Australasian Journal of Regional Studies, The     Full-text available via subscription   (Followers: 2)
Australian Cottongrower, The     Full-text available via subscription   (Followers: 1)
Australian Economic Papers     Hybrid Journal   (Followers: 25)
Australian Economic Review     Hybrid Journal   (Followers: 6)
Australian Journal of Maritime and Ocean Affairs     Hybrid Journal   (Followers: 10)
Balkan Region Conference on Engineering and Business Education     Open Access   (Followers: 1)
Baltic Journal of Real Estate Economics and Construction Management     Open Access   (Followers: 1)
Banks in Insurance Report     Hybrid Journal   (Followers: 1)
BBR - Brazilian Business Review     Open Access   (Followers: 4)
Benchmarking : An International Journal     Hybrid Journal   (Followers: 11)
BER : Consumer Confidence Survey     Full-text available via subscription   (Followers: 4)
BER : Economic Prospects : An Executive Summary     Full-text available via subscription  
BER : Economic Prospects : Full Survey     Full-text available via subscription   (Followers: 2)
BER : Intermediate Goods Industries Survey     Full-text available via subscription   (Followers: 1)
BER : Manufacturing Survey : Full Survey     Full-text available via subscription   (Followers: 2)
BER : Motor Trade Survey     Full-text available via subscription   (Followers: 1)
BER : Retail Sector Survey     Full-text available via subscription   (Followers: 2)
BER : Retail Survey : Full Survey     Full-text available via subscription   (Followers: 2)
BER : Survey of Business Conditions in Building and Construction : An Executive Summary     Full-text available via subscription   (Followers: 4)
BER : Survey of Business Conditions in Manufacturing : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Survey of Business Conditions in Retail : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Trends : Full Survey     Full-text available via subscription   (Followers: 2)
BER : Wholesale Sector Survey     Full-text available via subscription   (Followers: 1)
Berkeley Business Law Journal     Free   (Followers: 10)
Bio-based and Applied Economics     Open Access   (Followers: 1)
Biodegradation     Hybrid Journal   (Followers: 1)
Biology Direct     Open Access   (Followers: 7)
Black Enterprise     Full-text available via subscription  
Board & Administrator for Administrators only     Hybrid Journal  
Border Crossing : Transnational Working Papers     Open Access   (Followers: 2)
Briefings in Real Estate Finance     Hybrid Journal   (Followers: 5)
British Journal of Industrial Relations     Hybrid Journal   (Followers: 33)
Brookings Papers on Economic Activity     Open Access   (Followers: 48)
Brookings Trade Forum     Full-text available via subscription   (Followers: 3)
BRQ Business Research Quarterly     Open Access   (Followers: 2)
Building Sustainable Legacies : The New Frontier Of Societal Value Co-Creation     Full-text available via subscription   (Followers: 1)
Bulletin of Economic Research     Hybrid Journal   (Followers: 17)
Bulletin of Geography. Socio-economic Series     Open Access   (Followers: 7)
Bulletin of Indonesian Economic Studies     Hybrid Journal   (Followers: 3)
Bulletin of the Dnipropetrovsk University. Series : Management of Innovations     Open Access   (Followers: 1)
Business & Entrepreneurship Journal     Open Access   (Followers: 17)
Business & Information Systems Engineering     Hybrid Journal   (Followers: 5)
Business & Society     Hybrid Journal   (Followers: 9)
Business : Theory and Practice / Verslas : Teorija ir Praktika     Open Access   (Followers: 1)
Business and Economic Research     Open Access   (Followers: 6)
Business and Management Horizons     Open Access   (Followers: 12)
Business and Management Research     Open Access   (Followers: 17)
Business and Management Studies     Open Access   (Followers: 9)
Business and Politics     Hybrid Journal   (Followers: 6)
Business and Professional Communication Quarterly     Hybrid Journal   (Followers: 7)
Business and Society Review     Hybrid Journal   (Followers: 5)
Business Economics     Hybrid Journal   (Followers: 6)
Business Ethics: A European Review     Hybrid Journal   (Followers: 16)
Business Horizons     Hybrid Journal   (Followers: 8)
Business Information Review     Hybrid Journal   (Followers: 13)
Business Management and Strategy     Open Access   (Followers: 41)
Business Research     Hybrid Journal   (Followers: 2)
Business Strategy and the Environment     Hybrid Journal   (Followers: 12)
Business Strategy Review     Hybrid Journal   (Followers: 7)
Business Strategy Series     Hybrid Journal   (Followers: 6)
Business Systems & Economics     Open Access   (Followers: 2)
Business Systems Research Journal     Open Access   (Followers: 5)
Business, Management and Education     Open Access   (Followers: 18)
Business, Peace and Sustainable Development     Full-text available via subscription   (Followers: 3)
Bustan     Hybrid Journal   (Followers: 1)
Cadernos EBAPE.BR     Open Access   (Followers: 1)
Cambridge Journal of Economics     Hybrid Journal   (Followers: 58)
Cambridge Journal of Regions, Economy and Society     Hybrid Journal   (Followers: 11)
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration     Hybrid Journal   (Followers: 1)
Canadian Journal of Economics/Revue Canadienne d`Economique     Hybrid Journal   (Followers: 27)
Canadian journal of nonprofit and social economy research     Open Access   (Followers: 2)
Capitalism and Society     Hybrid Journal   (Followers: 2)
Capitalism Nature Socialism     Hybrid Journal   (Followers: 11)
Case Studies in Business and Management     Open Access   (Followers: 8)
CBU International Conference Proceedings     Open Access   (Followers: 1)
Central European Business Review     Open Access   (Followers: 1)
Central European Journal of Operations Research     Hybrid Journal   (Followers: 5)
Central European Journal of Public Policy     Open Access   (Followers: 2)
CESifo Economic Studies     Hybrid Journal   (Followers: 16)
Chain Reaction     Full-text available via subscription  
Challenge     Full-text available via subscription   (Followers: 4)
China & World Economy     Hybrid Journal   (Followers: 15)
China : An International Journal     Full-text available via subscription   (Followers: 16)
China Economic Journal: The Official Journal of the China Center for Economic Research (CCER) at Peking University     Hybrid Journal   (Followers: 11)
China Economic Review     Hybrid Journal   (Followers: 9)
China Finance Review International     Hybrid Journal   (Followers: 5)
China Nonprofit Review     Hybrid Journal   (Followers: 3)
China perspectives     Open Access   (Followers: 11)
Chinese Economy     Full-text available via subscription  
Ciência & Saúde Coletiva     Open Access   (Followers: 2)
CLIO América     Open Access   (Followers: 1)
Cliometrica     Hybrid Journal   (Followers: 2)
COEPTUM     Open Access  
Community Development Journal     Hybrid Journal   (Followers: 24)
Compensation & Benefits Review     Hybrid Journal   (Followers: 6)
Competition & Change     Hybrid Journal   (Followers: 10)
Competitive Intelligence Review     Hybrid Journal   (Followers: 2)
Competitiveness Review : An International Business Journal incorporating Journal of Global Competitiveness     Hybrid Journal   (Followers: 5)
Computational Economics     Hybrid Journal   (Followers: 9)
Computational Mathematics and Modeling     Hybrid Journal   (Followers: 8)
Computer Law & Security Review     Hybrid Journal   (Followers: 16)
Computers & Operations Research     Hybrid Journal   (Followers: 10)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 14)
Contemporary Wales     Full-text available via subscription   (Followers: 3)
Contextus - Revista Contemporânea de Economia e Gestão     Open Access   (Followers: 1)
Contributions to Political Economy     Hybrid Journal   (Followers: 6)
Corporate Communications An International Journal     Hybrid Journal   (Followers: 6)
Corporate Philanthropy Report     Hybrid Journal   (Followers: 2)
Corporate Reputation Review     Hybrid Journal   (Followers: 4)
Creative and Knowledge Society     Open Access   (Followers: 10)
Creative Industries Journal     Hybrid Journal   (Followers: 9)
CRIS - Bulletin of the Centre for Research and Interdisciplinary Study     Open Access   (Followers: 1)
Crossing the Border : International Journal of Interdisciplinary Studies     Open Access   (Followers: 4)
Cuadernos de Administración (Universidad del Valle)     Open Access   (Followers: 1)
Cuadernos de Economía     Open Access   (Followers: 1)
Cuadernos de Economia - Latin American Journal of Economics     Open Access   (Followers: 1)
Cuadernos de Estudios Empresariales     Open Access   (Followers: 1)
Current Opinion in Creativity, Innovation and Entrepreneurship     Open Access   (Followers: 8)
De Economist     Hybrid Journal   (Followers: 12)
Decision Analysis     Full-text available via subscription   (Followers: 8)
Decision Sciences     Hybrid Journal   (Followers: 15)
Decision Support Systems     Hybrid Journal   (Followers: 15)
Defence and Peace Economics     Hybrid Journal   (Followers: 16)
der markt     Hybrid Journal   (Followers: 1)
Desenvolvimento em Questão     Open Access  
Development     Full-text available via subscription   (Followers: 24)

        1 2 3 4 5 6 | Last

Journal Cover Corporate Communications An International Journal
  [SJR: 0.703]   [H-I: 26]   [6 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 1356-3289
   Published by Emerald Homepage  [335 journals]
  • The communicative stance of CSR: reflections on the value of CSR
    • First page: 166
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 2, April 2017.
      Purpose This editorial introduces the third special issue on Corporate Social Responsibility Communication (CSRCom). In this editorial, we take the opportunity to share the latest knowledge, research and insights on CSRCom as presented at our third International CSR Communication Conference held in Ljubljana 17-19 September 2015. Design/methodology/approach Many efforts have been made to map the research field of CSR communication. Two major ontological streams seem to stand out in CSR communication research: functionalism versus constructivism. In this editorial, we describe each of them, address the factors which contributed to their implementation within the CSR communication field and provide a rationale for bridging the two approaches. Findings The papers selected for the issue demonstrate that recent studies of CSR communication are anchored both in functionalism and constructivism but that the attention towards using CSR communication in organisational processes of collaboration and networking is growing. This growth is aligned to the changes in the wider social environment. In this editorial, we are bridging both approaches and relating them to the most recent developments in CSR and CSR Communication. Originality/value This paper concludes that a growing body of empirical studies contributes to an increased understanding of how both functionalistic and constitutive perspectives are relevant and provide key insights for communication managers. It also accentuates the idea that the ability to expand the understanding of CSR communication from that of a means to an end to one, according to which communication represents an important end/goal in itself, that can play a crucial role in dealing with the growing complexity of CSR processes.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-04-06T11:15:47Z
      DOI: 10.1108/CCIJ-03-2017-0019
  • Origin stories in CSR: genesis of CSR at British American Tobacco
    • First page: 178
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 2, April 2017.
      Purpose Graphic novels have a concept known as the origin story. The origin story is background information on how a hero or villain came into being. This paper explores the origin story of corporate social responsibility at British American Tobacco (BAT). The CSR origin story is unpacked by examining corporate documents from BAT that discuss the initial development of the company’s CSR program. The BAT documents are part of the Legacy Tobacco Documents Library (LTDL), a searchable, digital archive developed and managed by the University of California, San Francisco. It contains 85,569,326 pages in 14,360,422 documents. The library was created as part of the tobacco company settlement of a major law suit in the U.S. Design/methodology/approach For this case study, we searched the archive for documents from BAT that had the key words “corporate social responsibility.” The documents were then analyzes using qualitative content analysis to identify key themes related to BAT’s created of its CSR programs. Findings The two dominant themes were business case BAT made for CSR and the environmental factors that shaped CSR. The business case had sub-themes of the new operating environment and reinforcing employees. The environmental sub-themes were the importance of NGOS and the top issues to be addressed in CSR efforts. The themes helped to explain why BAT was engaging in CSR, the factors shaping the start of its CSR programs, and the issues it intended to address through CSR. Research limitations/implications The analysis is limited to one organization and does not include interviews to go with the archived documents. Practical implications The paper considers the implications of the analysis for theory and practice for internal CSR communication. Originality/value The documents provide a rare glimpse inside a corporate decision to begin a CSR program and how the managers “talked” about CSR. Instead of examining external CSR communication, it examines the early days of internal CSR communication at a specific firm. The yields of the document analysis provide insights into how BAT conceptualized CSR and communicated the rationale for creating a CSR program internally. Research has relied primarily upon speculation of corporate motives or corporate public discourse designed to frame their CSR efforts. The internal documents provide an unfiltered examination of the motives for a CSR program. This allows us to better understand why a CSR program was created including the motives, targets, and desired outcomes.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-04-06T11:15:50Z
      DOI: 10.1108/CCIJ-01-2016-0007
  • Unlocking corporate social responsibility: minimalism, maximization, and
           neo-institutionalist resource dependency keys
    • First page: 192
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 2, April 2017.
      Purpose This paper explores the proposition that organizational policies and actions gain more legitimacy when they proactively improve (rather than reactively defend) their CSR standing by meeting challenges discursively mounted by competitors, watchdog activists, and governmental officials. Design/methodology/approach The paper reviews literature, including social capital, to consider CSR as both a reactionary and proactionary construct that guides how organizations defend and publicize their CSP. The paper examines four premises relevant to the discursive (contentious and collaborative) approach to formulating and implementing CSR norms. The case of fracking (hydraulic fracturing) in the USA provides text for exploring these premises, especially the advantages of a proactionary strategy. Findings This paper concludes that CSR expectations of industry performance rest on threshold legitimacy standards that not only withstand but also are improved by discursive challenge. Research limitations/implications The case study offers limited support for the findings; more cases need to be examined to determine whether the findings are robust. Practical implications This paper, based on theory and research, proposes a strategic management and communication approach to social responsibility based on proaction. Originality/value Discussion of CSR and CSP as employing profit for the good of society, based on discussions of legitimacy and social capital, strengthens CSR as strategic management and communication options. Such research clarifies how evaluative expectations of CSR are a legitimacy threshold as well as basis for reputational enhancement.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-04-06T11:15:52Z
      DOI: 10.1108/CCIJ-12-2015-0084
  • Hold me responsible - the role of corporate social responsibility and
           corporate reputation for client-perceived value
    • First page: 209
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 2, April 2017.
      Purpose Corporate communication practices are becoming ever more important for business service clients, as they signal quality and hence are related to client-perceived value. The aim of this paper is to examine the interplay between corporate social responsibility (CSR), corporate reputation and client-perceived value, and to assess the moderating role of strategic orientation in business service relationships. Design/methodology/approach The conceptual framework based on the corporate communication framework, signaling theory and relationship marketing theory has been tested on a survey sample of 228 client firms, using covariance-based SEM and additional procedures for assessment of mediation and moderated mediation. Findings This paper reveals that communication practices concerning CSR positively and significantly influence client-perceived value. We show that reputation fully mediates the effect of CSR on client-perceived value. Finally, the effect of CSR on value is stronger if the client firm has a short-term strategic orientation, while long-term strategic orientation boosts the effect of corporate reputation on customer-perceived value. Research limitations/implications Further research on the topic may involve developing links between other elements of the corporate communication framework and client-perceived value. Originality/value The originality of the paper lies in better understanding the effects of CSR and corporate reputation on client-perceived value. We provide empirical evidence of the mediating role of reputation between the CSR (seen as “actions”) and client-perceived value.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-04-06T11:15:56Z
      DOI: 10.1108/CCIJ-01-2016-0012
  • Investigating industry expert discourses on aspirational CSR communication
    • First page: 220
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 2, April 2017.
      Purpose This paper seeks to investigate industry expert discourses on aspirational CSR communication. Analysing CSR managers’ and communications consultants’ talk about aspirational talk as constitutive of aspirational CSR communication, the data provides valuable insights into the dominant discourses, and draws attention to the manifold elements in the process of aspirational CSR communication. Design/methodology/approach Data gathered during 11 in-depth, qualitative interviews with food industry experts in CSR and CSR communication roles in Ireland, the UK, and USA is studied. Findings The analysis of industry expert discourses suggests that communicating CSR, and in particular the communication of CSR aspirations, are a source of tensions and ambiguity for organisational members. It is evident that aspirational talk acts as a ‘commitment and alignment device’, raising the par for the organisation by encouraging enhanced performance and ensuring a competitive differentiation – and thus revealing a performative character. But it is also shown that industry experts favour action over talk and consider verification crucial to reduce reputational risk. The challenge ahead will be to encourage organisations to embrace aspirational talk in the age of CSR professionalisation and standardisation to ensure incremental and continual CSR improvements. Practical implications The research findings suggest that aspirational talk is a useful resource for organisations to transition towards becoming more responsible businesses. Rather than censoring aspirational talk to prevent scepticism by some, managers rely on robust auditing and verification systems to provide proof of achievement over time. Originality/value The study provides data on the topic of aspirational talk, where there has been much theory development, but limited empirical evidence. It does so in the context of the food industry, an industry manifestly to the forefront in the sustainability/CSR agenda.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-04-06T11:15:55Z
      DOI: 10.1108/CCIJ-01-2016-0011
  • Corporate social responsibility as shared value creation: towards a
           communicative approach
    • First page: 239
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 2, April 2017.
      Purpose The debate on Corporate Social Responsibility (CSR) as shared value creation is trapped between management scholars and business ethics scholars, focusing merely on the distribution of values from an outcome-oriented perspective. The result is a juxtaposition of shared value from either a corporate or a societal perspective, providing only little attention to the actual communication processes supporting the creation of shared value. The purpose of this paper is to re-conceptualize shared value creation from a communicative approach as an alternative to the current situation caught between the management and societal perspectives. Design/methodology/approach Building upon recent constitutive models of CSR communication, this conceptual paper explores the potentials and implications of re-conceptualizing shared value creation as an alternative approach that recognizes the tensional interaction processes related to shared value creation. Findings The paper suggests a new conceptualization of shared value creation, which is sensitive to and able to advance the understanding of the ensional and conflictual interaction processes in which the continuous negotiation of corporate and stakeholder interests, values and agendas may facilitate a new understanding of shared value creation. Practical implications In order to succeed with the shared purpose of creating shared value, the company and the multiple stakeholders should neither disregard nor idealize the interaction processes related to shared value creation; rather, they should acknowledge that processes filled with tensions and conflicts are prerequisites for creating shared value. Originality/value A re-conceptualization of shared value creation that provides an alternative approach that is sensitive towards the tensions and conflicts occurring between corporate voice and multiple stakeholder voices.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-04-06T11:15:54Z
      DOI: 10.1108/CCIJ-11-2016-0078
  • Communication evaluation and measurement: skills, practices and
           utilization in European organizations
    • First page: 2
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose This study examines the status quo of communication evaluation and measurement practices in communication departments of companies, non-profits and other organizations across Europe. Design/methodology/approach The study argues that the challenge to conduct reliable measurement is three-fold: firstly, communication professionals have to understand and develop skills how to conduct evaluation; secondly, they have to evaluate whether communication activities have reached those goals in practice; and finally, they have to use those insights to advance and manage their future activities. These aspects are elaborated in the literature review. A quantitative survey of 1,601 professionals from 40 European countries was conducted to research prerequisites, implementation and benefits of communication measurement and compare practices across types of organizations. Findings Although robust knowledge of empirical research methods and their application for measuring communication effects is indispensable, many practitioners lack the necessary expertise to conduct reliable evaluation and measurement. Communication departments seldom measure communication effects on stakeholders and organizational goals. Many remain focused on media and channels. Last but not least, organizations do not fully exploit the potential of measurement data for strategically planning future communication activities. Practical implications The findings highlight the need to reconsider current education and training in communication research methods and their application in corporate practice. Knowledge about conducting applied research is as important as asking meaningful questions and using insights for management decisions in a corporate environment. Evaluation methods are often discussed, but individual skills and the organizational use of insights are important as well. This might be tackled through additional training in social science research techniques, sophisticated valuation methods, and decision-making. Originality/value The large-scale study shows that communication measurement practices are still in a nascent stage. Joint efforts of academics and professional associations have not really changed the situation until now. The three dimensions used in this research (skills, practices and utilization) can be used to assess the measurement readiness of individual organizations, to conduct further research in other regions, and to identify future challenges for advancing the field.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:59Z
      DOI: 10.1108/CCIJ-08-2016-0056
  • A conceptual foundation for expectations of corporate responsibility
    • First page: 19
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose Ability to identify and meet stakeholder expectations is seen as imperative for succeeding in corporate responsibility (CR). However, the existing literature of CR communication treats expectations as predominantly positive constructions. The article addresses this positivity bias and offers insights for a more profound conceptual and empirical understanding of stakeholder expectations. Design/methodology/approach The article presents findings from a targeted literature search and empirical illustrations from a thematic analysis of interview data with a focus on the media sector. Findings The conceptual understanding of expectations is advanced by exploring positive (optimistic and hopeful), and negative (cynical and pessimistic) expectations. The empirical examples portray expectation analysis and how it becomes more complex when expectations turn negative. Research limitations/implications The data is limited to one sector but implications are discussed with a wider lens to aid future studies in addressing expectations of CR with less positivity bias and, instead, with more conceptual and empirical precision. Practical implications The identification of different expectation types can help practitioners to map and analyze stakeholder expectations of CR, assess interlinking between positive and negative issues, and address stakeholder criticism in a meaningful way. Originality/value The article addresses a gap in current literature concerning the positivity bias of expectations and offers conceptual and empirical tools for future research and practice.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:37:00Z
      DOI: 10.1108/CCIJ-01-2016-0010
  • Strategic internal communication of corporate heritage identity in a
           hypermodal context
    • First page: 36
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose This paper explores how corporate heritage identity (CHI) implementation strategies are communicated by Grundfos, a 70-year-old global company from Denmark, in their internal history references. Design/methodology/approach Drawing on an interdisciplinary methodological framework related to heritage identity communication, hypertextuality and multimodality, it proposes a multileveled analysis model through which communicative strategies are explored at the level of four semiotic modes (written text, speech, still image, and moving image) and at the level of their hypermodal interplay. Findings This exploratory case study explains how corporate heritage identity implementation strategies are communicated in accordance with the potential and constraints of semiotic modes and hyperlinking affordances. The analytical work suggests that the management employs complex CHI implementation strategies in order to strengthen organizational identity and to influence employees’ identification with the company across past, present and future. Research limitations/implications By examining the semiotic modes’ interconnectivity and functional differentiation in a hypermodal context, this paper expands existing research by extending the multimodal focus to a hypertextual one. Originality/value By exploring CHI implementation strategies from a hypermodal perspective and by providing a replicable model of hypermodal analysis, this paper fills a gap in the research of heritage identity research. Furthermore, it can also be of value to practitioners who intend to design company webpages that strategically communicate heritage identity implementation strategies in order to engage the employees in the company’s heritage.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:58Z
      DOI: 10.1108/CCIJ-09-2015-0059
  • CSR communication in Japan: the case of Kikkoman
    • First page: 60
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose This case study examines Kikkoman’s CSR (corporate social responsibility) communication with public schools associated with a new food education law in Japan. It describes how an internationally recognized soy sauce maker, Kikkoman, effectively entered a previously untapped market, public schools in Japan, and improved its corporate image using the vehicle of CSR activity. Design/methodology/approach Three traditional qualitative data sources were utilized: documents, interviews and observations. Findings Social, political, economic and environmental factors pushed Kikkoman to create a soy sauce lesson as a new CSR activity, which created challenges in corporate communication. The company, with the help of government, overcame the difficulties and was able to effectively communicate its CSR and improve its corporate image while promoting its signature product to children. This case presents a successful public relations strategy using a stakeholder approach as a framework. Research limitations/implications It is difficult to generalize the findings to CSR communication in Japan because this is a single case study with interviews with one company representative and observations at two schools. Practical implications First, collaboration between business people and public schools teachers is on the rise. This may open new opportunities for socially responsible corporations to engage in effective public relations activity through CSR in Japan. Second, human resource development in CSR activities is strategic and employees can play a pivotal role in Japanese CSR. Originality/value This paper examines the unique activities of a Japanese food industry leader from multiple data sources including observations of actual corporate behaviors in schools.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:54Z
      DOI: 10.1108/CCIJ-02-2016-0017
  • Organizational crisis communication on Facebook: a study of BP’s
           Deepwater Horizon oil spill
    • First page: 80
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose The purpose of this study is to explore BP’s crisis response on Facebook and factors contributing to its stakeholders’ perceptions of its crisis response strategies during the Deepwater Horizon oil spill. Design/methodology/approach Applying crisis response strategies, this study content analyzed BP’s crisis communication messages and Facebook users’ comments on BP America’s Facebook page. Findings The results revealed that information giving strategies dominated BP’s crisis response, and Facebook users were more likely to comment favorably when BP used information giving strategies and accommodative strategies. Bolstering strategies and third party endorsement did not achieve anticipated effectiveness. Originality/value The findings of this study will contribute to effective application of crisis response strategies.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:54Z
      DOI: 10.1108/CCIJ-07-2015-0045
  • Effects of explanations communicated in announcements of alleged labor
           abuses on valuation of a firm's stock
    • First page: 93
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose The study was designed to gauge the impact of the following on the share price of a firm that has allegedly committed labor abuses: the allegation itself, explanations (justifications and excuses) offered by the company spokesperson, and denials of responsibility for the alleged abuse. Design/methodology/approach The study uses archival data and an event study methodology. Findings Labor abuse allegations have a negative impact on the firm's share price. Allegations that are accompanied by an explanation (a justification or excuse) have a less negative impact than those that are not accompanied by an explanation. Denials of responsibility have a negative influence on the share price. Practical implications If managers want to avoid a negative hit on the share price from an allegation of wrongdoing, they should provide an explanation (a justification or excuse) and avoid the use of denials. Originality/value Extends findings of a negative impact from individual labor abuses to labor abuses as a general category. Extends findings from lab research on the impact of explanations on fairness judgments to a new context and a new dependent variable (the financial performance of the firm), which is on an organizational scale. Adds to the extreme paucity of empirical findings relative to the impact of denials. Adds to a small but growing literature on fairness judgments by third parties and their consequences.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:58Z
      DOI: 10.1108/CCIJ-11-2015-0070
  • Cultural intelligence and state suspicion: attachment styles as moderators
    • First page: 113
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose State suspicion is a suspension in employees’ cognitive and motivational drives towards the organization. The aim of the research is to investigate the role of leaders’ cultural intelligence (CQ) in mitigating employees’ state suspicion. An understanding was also sought on moderating roles of employees’ attachment styles on the negative relationship between cultural intelligence and state suspicion. Design/methodology/approach Harvested from respondents from multinational software companies (MNCs) in Vietnam business context, the data were analyzed through hierarchical multiple regression analysis. Findings The data provided evidence for the negative effect of leaders’ cultural intelligence on employees’ state suspicion. Employee attachment styles were also found to play the moderating roles for that negative relationship. Originality/value This research advances suspicion research stream through its convergence with cultural intelligence research stream.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:57Z
      DOI: 10.1108/CCIJ-06-2015-0032
  • Shielding or engaging: the use of online shareholder platforms in investor
    • First page: 133
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose This paper analyzes antecedents of listed corporations’ propensity to adopt online shareholder platforms. It differentiates two strategic investor relations frames, shielding and engaging, and explores their effect on ICT adoption. Design/methodology/approach Findings are based on a survey of 82 corporations listed on the Swiss, German and Austrian stock exchanges. We apply multiple linear regression analysis to test a multi-faceted adoption model. Findings We find that resource constraints, familiarity with online media and efficiency considerations drive listed corporations’ willingness to adopt online shareholder platforms. Beyond these opera-tional antecedents, strategic considerations significantly affect adoption: Investor relations (IR) functions geared towards shareholder engagement are more likely to apply interactive platforms, while IR departments geared towards shielding the corporation from shareholder interventions will be less attracted to the participatory affordances of online media. Research limitations/implications This study is limited in scope to corporations listed on the Swiss, German and Austrian stock exchanges and cannot account for antecedents distinct to other regulatory environments. Practical implications Investor relations functions need to carefully develop and apply communication strategies, which in turn will inform ICT adoption. We find that IR departments geared towards a two-way symmetrical communication model are more attracted to the participatory affordances of online platforms. Thereby, they are more likely to innovate by employing current digital applications. Originality/value This study contributes to research on the benefits of digital media to two-way symmetrical and dialogic corporate communications. It is the first to explore these relationships in the context of investor relations. It further contributes to research on the strategic role of investor relations by developing and applying two distinct strategic frames to the subject of ICT adoption in IR.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:59Z
      DOI: 10.1108/CCIJ-05-2016-0037
  • Understanding social media governance: seizing opportunities, staying out
           of trouble
    • First page: 149
      Abstract: Corporate Communications: An International Journal, Volume 22, Issue 1, February 2017.
      Purpose The rise of social media such as Facebook and Twitter has provided employees with means to share work-related information. Increasingly, social media governance policies are implemented to negotiate the risks and opportunities of such behaviors. This study aims to unveil the motivations behind managers’ attempts to govern these behaviors. Design/methodology/approach Semi-structured interviews were conducted with ten communication managers of various organizations. Higgins’ regulatory focus theory (Higgins, 1997) was used to examine (1) whether managers adopted a prevention or promotion focus to social media, and (2) whether regulatory focus affected the measures taken towards social media governance. Findings Prevention and promotion foci were both observed among managers, and differed per communication model. Managers who employed dialogic models of communication were primarily promotion-focused and emphasized opportunities to improve stakeholder relations, while managers who employed one-way models were primarily prevention-focused and highlighted the risks of social media (e.g. the risk of employees publishing messages that contradict corporate communication and confuse stakeholders). Social media governance differed depending on regulatory focus. In the prevention scheme managers usually attempted to regain control by restricting social media to private use only, while in the promotion focus managers trained and facilitated employees for work-related social media use, to various extends. Originality/value By examining the interplay of regulatory focus, communication models and governance this paper sheds light on the rationale behind social media governance policies that are implemented in organizations.
      Citation: Corporate Communications: An International Journal
      PubDate: 2017-01-04T12:36:56Z
      DOI: 10.1108/CCIJ-06-2015-0035
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