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  Subjects -> BUSINESS AND ECONOMICS (Total: 3247 journals)
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    - BUSINESS AND ECONOMICS (1193 journals)
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BUSINESS AND ECONOMICS (1193 journals)                  1 2 3 4 5 6 | Last

Showing 1 - 200 of 1566 Journals sorted alphabetically
4OR: A Quarterly Journal of Operations Research     Hybrid Journal   (Followers: 10)
Abacus     Hybrid Journal   (Followers: 13)
Accounting Forum     Hybrid Journal   (Followers: 25)
Acta Amazonica     Open Access   (Followers: 5)
Acta Commercii     Open Access   (Followers: 4)
Acta Oeconomica     Full-text available via subscription   (Followers: 2)
Acta Scientiarum. Human and Social Sciences     Open Access   (Followers: 8)
Acta Universitatis Danubius. Œconomica     Open Access   (Followers: 3)
Acta Universitatis Nicolai Copernici Zarządzanie     Open Access   (Followers: 4)
AD-minister     Open Access   (Followers: 3)
Admisi dan Bisnis     Open Access  
ADR Bulletin     Open Access   (Followers: 5)
Advances in Developing Human Resources     Hybrid Journal   (Followers: 23)
Advances in Economics and Business     Open Access   (Followers: 13)
AfricaGrowth Agenda     Full-text available via subscription   (Followers: 1)
African Affairs     Hybrid Journal   (Followers: 65)
African Development Review     Hybrid Journal   (Followers: 36)
African Journal of Business and Economic Research     Full-text available via subscription   (Followers: 3)
African Journal of Business Ethics     Open Access   (Followers: 6)
African Review of Economics and Finance     Open Access   (Followers: 3)
Afro-Asian Journal of Finance and Accounting     Hybrid Journal   (Followers: 7)
Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi     Open Access   (Followers: 3)
Agronomy     Open Access   (Followers: 10)
Akademika : Journal of Southeast Asia Social Sciences and Humanities     Open Access   (Followers: 7)
Alphanumeric Journal : The Journal of Operations Research, Statistics, Econometrics and Management Information Systems     Open Access   (Followers: 5)
American Economic Journal : Applied Economics     Full-text available via subscription   (Followers: 173)
American Enterprise Institute     Free  
American Journal of Business     Hybrid Journal   (Followers: 17)
American Journal of Business and Management     Open Access   (Followers: 53)
American Journal of Business Education     Open Access   (Followers: 12)
American Journal of Economics and Business Administration     Open Access   (Followers: 26)
American Journal of Economics and Sociology     Hybrid Journal   (Followers: 30)
American Journal of Evaluation     Hybrid Journal   (Followers: 14)
American Journal of Finance and Accounting     Hybrid Journal   (Followers: 21)
American Journal of Health Economics     Full-text available via subscription   (Followers: 13)
American Journal of Industrial and Business Management     Open Access   (Followers: 23)
American Journal of Medical Quality     Hybrid Journal   (Followers: 7)
American Law and Economics Review     Hybrid Journal   (Followers: 27)
ANALES de la Universidad Central del Ecuador     Open Access   (Followers: 3)
Annales de l'Institut Henri Poincare (C) Non Linear Analysis     Full-text available via subscription   (Followers: 1)
Annals in Social Responsibility     Full-text available via subscription  
Annals of Finance     Hybrid Journal   (Followers: 29)
Annals of Operations Research     Hybrid Journal   (Followers: 10)
Annual Review of Economics     Full-text available via subscription   (Followers: 32)
Anuario Facultad de Ciencias Económicas y Empresariales     Open Access   (Followers: 2)
Applied Developmental Science     Hybrid Journal   (Followers: 3)
Applied Economics     Hybrid Journal   (Followers: 42)
Applied Economics Letters     Hybrid Journal   (Followers: 29)
Applied Economics Quarterly     Full-text available via subscription   (Followers: 9)
Applied Financial Economics     Hybrid Journal   (Followers: 25)
Applied Mathematical Finance     Hybrid Journal   (Followers: 8)
Applied Stochastic Models in Business and Industry     Hybrid Journal   (Followers: 6)
Arab Economic and Business Journal     Open Access   (Followers: 4)
Archives of Business Research     Open Access   (Followers: 6)
Arena Journal     Full-text available via subscription   (Followers: 1)
Argomenti. Rivista di economia, cultura e ricerca sociale     Open Access   (Followers: 4)
ASEAN Economic Bulletin     Full-text available via subscription   (Followers: 5)
Asia Pacific Business Review     Hybrid Journal   (Followers: 7)
Asia Pacific Journal of Human Resources     Hybrid Journal   (Followers: 320)
Asia Pacific Viewpoint     Hybrid Journal   (Followers: 1)
Asia-Pacific Journal of Business Administration     Hybrid Journal   (Followers: 5)
Asia-Pacific Journal of Operational Research     Hybrid Journal   (Followers: 3)
Asia-Pacific Management and Business Application     Open Access   (Followers: 1)
Asian Business Review     Open Access   (Followers: 3)
Asian Case Research Journal     Hybrid Journal   (Followers: 1)
Asian Development Review     Open Access   (Followers: 13)
Asian Economic Journal     Hybrid Journal   (Followers: 8)
Asian Economic Papers     Hybrid Journal   (Followers: 7)
Asian Economic Policy Review     Hybrid Journal   (Followers: 4)
Asian Journal of Accounting and Governance     Open Access   (Followers: 3)
Asian Journal of Business Ethics     Hybrid Journal   (Followers: 9)
Asian Journal of Social Sciences and Management Studies     Open Access   (Followers: 7)
Asian Journal of Sustainability and Social Responsibility     Open Access   (Followers: 1)
Asian Journal of Technology Innovation     Hybrid Journal   (Followers: 8)
Asian-pacific Economic Literature     Hybrid Journal   (Followers: 5)
AStA Wirtschafts- und Sozialstatistisches Archiv     Hybrid Journal   (Followers: 5)
ATA Journal of Legal Tax Research     Full-text available via subscription   (Followers: 4)
Atlantic Economic Journal     Hybrid Journal   (Followers: 11)
Australasian Journal of Regional Studies, The     Full-text available via subscription   (Followers: 1)
Australian Cottongrower, The     Full-text available via subscription   (Followers: 1)
Australian Economic Papers     Hybrid Journal   (Followers: 32)
Australian Economic Review     Hybrid Journal   (Followers: 3)
Australian Journal of Maritime and Ocean Affairs     Hybrid Journal   (Followers: 9)
Balkan Region Conference on Engineering and Business Education     Open Access   (Followers: 1)
Baltic Journal of Real Estate Economics and Construction Management     Open Access   (Followers: 2)
Banks in Insurance Report     Hybrid Journal   (Followers: 1)
BBR - Brazilian Business Review     Open Access   (Followers: 4)
Benchmarking : An International Journal     Hybrid Journal   (Followers: 10)
Benefit : Jurnal Manajemen dan Bisnis     Open Access   (Followers: 1)
BER : Consumer Confidence Survey     Full-text available via subscription   (Followers: 3)
BER : Economic Prospects : An Executive Summary     Full-text available via subscription  
BER : Economic Prospects : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Intermediate Goods Industries Survey     Full-text available via subscription  
BER : Manufacturing Survey : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Motor Trade Survey     Full-text available via subscription  
BER : Retail Sector Survey     Full-text available via subscription   (Followers: 1)
BER : Retail Survey : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Survey of Business Conditions in Building and Construction : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Survey of Business Conditions in Manufacturing : An Executive Summary     Full-text available via subscription   (Followers: 2)
BER : Survey of Business Conditions in Retail : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Trends : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Wholesale Sector Survey     Full-text available via subscription  
Berkeley Business Law Journal     Free   (Followers: 9)
Bio-based and Applied Economics     Open Access   (Followers: 1)
Biodegradation     Hybrid Journal   (Followers: 1)
Biology Direct     Open Access   (Followers: 7)
BizInfo (Blace) Journal of Economics, Management and Informatics     Open Access  
Black Enterprise     Full-text available via subscription  
Board & Administrator for Administrators only     Hybrid Journal  
Boletim Técnico do Senac     Open Access  
Border Crossing : Transnational Working Papers     Open Access   (Followers: 4)
Briefings in Real Estate Finance     Hybrid Journal   (Followers: 5)
British Journal of Industrial Relations     Hybrid Journal   (Followers: 36)
Brookings Papers on Economic Activity     Open Access   (Followers: 46)
Brookings Trade Forum     Full-text available via subscription   (Followers: 3)
BRQ Business Research Quarterly     Open Access   (Followers: 2)
Building Sustainable Legacies : The New Frontier Of Societal Value Co-Creation     Full-text available via subscription   (Followers: 1)
Bulletin of Economic Research     Hybrid Journal   (Followers: 17)
Bulletin of Geography. Socio-economic Series     Open Access   (Followers: 5)
Bulletin of Indonesian Economic Studies     Hybrid Journal   (Followers: 3)
Bulletin of the Dnipropetrovsk University. Series : Management of Innovations     Open Access   (Followers: 1)
Business & Entrepreneurship Journal     Open Access   (Followers: 19)
Business & Information Systems Engineering     Hybrid Journal   (Followers: 4)
Business & Society     Hybrid Journal   (Followers: 10)
Business : Theory and Practice / Verslas : Teorija ir Praktika     Open Access   (Followers: 1)
Business and Economic Research     Open Access   (Followers: 7)
Business and Management Horizons     Open Access   (Followers: 12)
Business and Management Research     Open Access   (Followers: 18)
Business and Management Studies     Open Access   (Followers: 11)
Business and Politics     Hybrid Journal   (Followers: 8)
Business and Professional Communication Quarterly     Hybrid Journal   (Followers: 7)
Business and Society Review     Hybrid Journal   (Followers: 5)
Business Economics     Hybrid Journal   (Followers: 9)
Business Ethics Quarterly     Full-text available via subscription   (Followers: 13)
Business Ethics: A European Review     Hybrid Journal   (Followers: 18)
Business Horizons     Hybrid Journal   (Followers: 8)
Business Information Review     Hybrid Journal   (Followers: 14)
Business Management and Strategy     Open Access   (Followers: 41)
Business Research     Hybrid Journal   (Followers: 2)
Business Strategy and the Environment     Hybrid Journal   (Followers: 13)
Business Strategy Review     Hybrid Journal   (Followers: 7)
Business Strategy Series     Hybrid Journal   (Followers: 6)
Business Systems & Economics     Open Access   (Followers: 2)
Business Systems Research Journal     Open Access   (Followers: 5)
Business, Management and Education     Open Access   (Followers: 17)
Business, Peace and Sustainable Development     Full-text available via subscription   (Followers: 3)
Bustan     Hybrid Journal  
Cadernos EBAPE.BR     Open Access   (Followers: 1)
Cambridge Journal of Economics     Hybrid Journal   (Followers: 61)
Cambridge Journal of Regions, Economy and Society     Hybrid Journal   (Followers: 10)
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration     Hybrid Journal   (Followers: 1)
Canadian Journal of Economics/Revue Canadienne d`Economique     Hybrid Journal   (Followers: 29)
Canadian journal of nonprofit and social economy research     Open Access   (Followers: 2)
Capitalism and Society     Hybrid Journal   (Followers: 2)
Capitalism Nature Socialism     Hybrid Journal   (Followers: 17)
Case Studies in Business and Management     Open Access   (Followers: 10)
CBU International Conference Proceedings     Open Access   (Followers: 3)
Central European Business Review     Open Access   (Followers: 1)
Central European Journal of Operations Research     Hybrid Journal   (Followers: 5)
Central European Journal of Public Policy     Open Access   (Followers: 2)
CESifo Economic Studies     Hybrid Journal   (Followers: 17)
Chain Reaction     Full-text available via subscription  
Challenge     Full-text available via subscription   (Followers: 4)
China & World Economy     Hybrid Journal   (Followers: 15)
China : An International Journal     Full-text available via subscription   (Followers: 19)
China Economic Journal: The Official Journal of the China Center for Economic Research (CCER) at Peking University     Hybrid Journal   (Followers: 13)
China Economic Review     Hybrid Journal   (Followers: 10)
China Finance Review International     Hybrid Journal   (Followers: 5)
China Nonprofit Review     Hybrid Journal   (Followers: 3)
China perspectives     Open Access   (Followers: 12)
Chinese Economy     Full-text available via subscription  
Ciência & Saúde Coletiva     Open Access   (Followers: 2)
CLIO América     Open Access   (Followers: 1)
Cliometrica     Hybrid Journal   (Followers: 4)
COEPTUM     Open Access  
Community Development Journal     Hybrid Journal   (Followers: 27)
Compensation & Benefits Review     Hybrid Journal   (Followers: 7)
Competition & Change     Hybrid Journal   (Followers: 11)
Competitive Intelligence Review     Hybrid Journal   (Followers: 2)
Competitiveness Review : An International Business Journal incorporating Journal of Global Competitiveness     Hybrid Journal   (Followers: 5)
Computational Economics     Hybrid Journal   (Followers: 9)
Computational Mathematics and Modeling     Hybrid Journal   (Followers: 8)
Computer Law & Security Review     Hybrid Journal   (Followers: 17)
Computers & Operations Research     Hybrid Journal   (Followers: 12)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 14)
Contemporary Wales     Full-text available via subscription   (Followers: 1)
Contextus - Revista Contemporânea de Economia e Gestão     Open Access   (Followers: 1)
Contributions to Political Economy     Hybrid Journal   (Followers: 5)
Corporate Communications An International Journal     Hybrid Journal   (Followers: 7)
Corporate Philanthropy Report     Hybrid Journal   (Followers: 2)
Corporate Reputation Review     Hybrid Journal   (Followers: 5)
Creative and Knowledge Society     Open Access   (Followers: 9)
Creative Industries Journal     Hybrid Journal   (Followers: 8)
CRIS - Bulletin of the Centre for Research and Interdisciplinary Study     Open Access   (Followers: 1)
Crossing the Border : International Journal of Interdisciplinary Studies     Open Access   (Followers: 5)
Cuadernos de Administración (Universidad del Valle)     Open Access   (Followers: 2)
Cuadernos de Economía     Open Access   (Followers: 2)
Cuadernos de Economia - Latin American Journal of Economics     Open Access   (Followers: 2)
Cuadernos de Estudios Empresariales     Open Access   (Followers: 2)
Current Opinion in Creativity, Innovation and Entrepreneurship     Open Access   (Followers: 12)

        1 2 3 4 5 6 | Last

Journal Cover Business Horizons
  [SJR: 0.726]   [H-I: 51]   [8 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0007-6813
   Published by Elsevier Homepage  [3177 journals]
  • Retaining and engaging older workers: A solution to worker shortages in
           the U.S.
    • Authors: William Heisler; Diane Bandow
      Pages: 421 - 430
      Abstract: Publication date: May–June 2018
      Source:Business Horizons, Volume 61, Issue 3
      Author(s): William Heisler, Diane Bandow
      Over the next 20 years, many organizations will experience significant shortages of skilled workers. At the same time, because of longer lifespans and a gradual rise in what society has considered the traditional retirement age of 65, older workers will represent a growing proportion of the American workforce. For a variety of reasons, many of these older workers desire to continue working and, if retained and engaged, they constitute a significant labor source for mitigating the emerging shortages of skilled workers. However, many organizations are not prepared to take advantage of this demographic shift; some even generate barriers that impede the retention and engagement of older workers. In this article, we identify a variety of ways in which organizations can retain and engage older workers to meet their staffing needs and enhance organizational performance. We also discuss the relationship of these proposals to prominent theories of motivation in management.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.01.008
  • Reexamining dual-class stock
    • Authors: Vijay Govindarajan; Anup Srivastava
      Pages: 461 - 466
      Abstract: Publication date: May–June 2018
      Source:Business Horizons, Volume 61, Issue 3
      Author(s): Vijay Govindarajan, Anup Srivastava
      Snapchat’s initial public offering, which provided shares with no voting rights, is a culmination of the growing trend of dual-class shares. It contradicts the precept of one-share, one-vote that is essential for corporate democracy. Snapchat’s action caused an uproar among influential investors. In January 2017, a coalition of the world’s biggest money managers, which together control more than $17 trillion in assets, demanded a total ban on dual-class shares. We reason that the increasing prominence of dual-class stock is explained by the confluence of three economic trends: the growing importance of intangible investments, the rise of activist investors, and the decline of staggered boards and poison pills. A dual-class structure offers immunity against proxy contests initiated by short-term investors. It enables managers to ignore capital market pressures and to avoid myopic actions such as cutting research and development, which hurt companies in the long term. Thus, a dual-class structure is optimal in certain scenarios. We put forth alternatives to dual-class structure that enable managers to maintain control while retaining focus on sustainable value creation.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.01.012
  • Technology and counterfeiting in the fashion industry: Friends or
    • Authors: Laura Meraviglia
      Pages: 467 - 475
      Abstract: Publication date: May–June 2018
      Source:Business Horizons, Volume 61, Issue 3
      Author(s): Laura Meraviglia
      This article addresses the relationship between technology and counterfeiting in the fashion industry. Starting with an economic analysis of counterfeiting, I examine how new technologies encourage counterfeiters while at the same time provide important tools to combat it. The development of sophisticated technologies to obtain, process, and reproduce images and the extensive use of new digital channels for online sales have simplified both production and distribution of counterfeit products. Based on tagging and DNA analysis, as well as web-based monitoring systems, trace and track technologies allow rights holders to combat counterfeiting through effective control of the entire production and distribution chain. This article considers an innovative method of product monitoring based on latest-generation IT platforms, integrated with portable devices, that can easily and immediately verify product authenticity. The spread of these new technological systems is closely related to the role of a party that is glaringly absent in the battle against counterfeiting: the consumer. Indeed, new technologies are the driving element in a virtuous circle where the consumer becomes an essential instrument in the battle against counterfeiting, along with the other players involved: companies, public institutions, and civil society.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.01.013
  • Managing millennials’ personal use of technology at work
    • Authors: Sungdoo Kim
      Pages: 261 - 270
      Abstract: Publication date: March–April 2018
      Source:Business Horizons, Volume 61, Issue 2
      Author(s): Sungdoo Kim
      Growing up with the internet and unparalleled access to technology, millennials (individuals born during 1981–1995, also known as Gen Y and Gen Me) extensively use various technologies for non-work-related reasons while at work. Both popular media and scholarly research have portrayed this issue negatively and have supported monitoring and restricting personal use of technology. However, if organizations are to attract and retain millennials—now the largest generation in the U.S. workforce—it is crucial to understand their characteristics and what drives them. Drawing on research on generational differences, organizational control, and cyberloafing, this article explains how unique characteristics of millennials lead them to engage in personal use of technology at work and how organizations might address this issue. Specifically, I contrast two one-sided approaches (deterrence and laissez-faire) that can lead to dysfunctional outcomes when used in excess and recommend more viable solutions. These solutions include establishing a workplace technology use policy based on shared understanding, fostering both relaxation and urgency mentalities, and training both millennials and their managers.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2017.11.007
  • Frustration-driven process improvement
    • Authors: Richard J. Schonberger
      Pages: 297 - 307
      Abstract: Publication date: Available online 3 January 2018
      Source:Business Horizons
      Author(s): Richard J. Schonberger
      When employees are empowered to continuously record their employment-related frustrations—doing so on accessible, visually prominent media—process improvement becomes upgraded to operate in a truly continuous mode. Frustrations are a superior target of process improvement in that they get at deep-seated concerns of people who have first-order process awareness and are most directly impacted by process failings. Recording frustrations not only provides a sound basis for pressing on to solutions, but it is also cathartic. The act of recording frustrations prominently on company-sanctioned media provides a positive outlet for the frustrations themselves.

      PubDate: 2018-01-09T16:12:59Z
      DOI: 10.1016/j.bushor.2017.11.015
  • Managing innovation dilemmas: The cube solution
    • Authors: Christiane Prange; Bodo B. Schlegelmilch
      Pages: 309 - 322
      Abstract: Publication date: Available online 3 January 2018
      Source:Business Horizons
      Author(s): Christiane Prange, Bodo B. Schlegelmilch
      Innovation has become a universal feature of corporate life. Almost no company can survive without innovation. However, when it comes to developing innovation strategies, managers often are left alone to decide which innovation types to pursue, how to balance them in an overall portfolio, how to allocate resources, and how to implement them. In short, managers face a variety of innovation dilemmas. One of the most pertinent problems is how to distinguish innovation types in a meaningful way. In this article, we introduce the innovation cube, a tool that helps position innovation types in a managerially meaningful way. Once managers know how to relate and compare their innovation types to those of other companies, the cube helps them to better formulate their innovation strategy.

      PubDate: 2018-01-09T16:12:59Z
      DOI: 10.1016/j.bushor.2017.11.014
  • The mobile shopping revolution: Redefining the consumer decision process
    • Authors: David J. Faulds; W. Glynn Mangold; P.S. Raju; Sarath Valsalan
      Pages: 323 - 338
      Abstract: Publication date: Available online 5 January 2018
      Source:Business Horizons
      Author(s): David J. Faulds, W. Glynn Mangold, P.S. Raju, Sarath Valsalan
      The use of mobile devices by consumers and the accompanying response by retailers is rapidly revolutionizing the retail environment. In the past, retailers have focused primarily on the outcome (to purchase or not to purchase) of the consumer decision process, but now mobile technologies give retailers the opportunity to more actively influence the entire consumer decision-making processes. The increasing use of mobile devices by consumers makes shopping a continuous rather than discrete activity that requires retailers to engage with their customers at critical touch points of the decision process in order to provide a more customer-centric experience. This change in focus from the decision outcome to the decision process signifies an important paradigm shift for the retailing industry. After an extensive review of the literature, we identify four pillars that form the foundation for the mobile shopping revolution and represent the essential ways and means through which retailers can engage with consumers during the decision process. We also discuss the different areas in which the pillars can enable retailers to achieve a sustainable competitive advantage in the mobile shopping era.

      PubDate: 2018-01-09T16:12:59Z
      DOI: 10.1016/j.bushor.2017.11.012
  • Inside front cover - ed board
    • Abstract: Publication date: May–June 2018
      Source:Business Horizons, Volume 61, Issue 3

      PubDate: 2018-04-15T07:34:51Z
  • Best Article Award 2017
    • Abstract: Publication date: May–June 2018
      Source:Business Horizons, Volume 61, Issue 3

      PubDate: 2018-04-15T07:34:51Z
  • Artificial intelligence and the future of work: Human-AI symbiosis in
           organizational decision making
    • Authors: Mohammad Hossein Jarrahi
      Abstract: Publication date: Available online 12 April 2018
      Source:Business Horizons
      Author(s): Mohammad Hossein Jarrahi
      Artificial intelligence (AI) has penetrated many organizational processes, resulting in a growing fear that smart machines will soon replace many humans in decision making. To provide a more proactive and pragmatic perspective, this article highlights the complementarity of humans and AI and examines how each can bring their own strength in organizational decision-making processes typically characterized by uncertainty, complexity, and equivocality. With a greater computational information processing capacity and an analytical approach, AI can extend humans’ cognition when addressing complexity, whereas humans can still offer a more holistic, intuitive approach in dealing with uncertainty and equivocality in organizational decision making. This premise mirrors the idea of intelligence augmentation, which states that AI systems should be designed with the intention of augmenting, not replacing, human contributions.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.03.007
  • Integrating lifecycle asset management in the public sector
    • Authors: Joseph M. Giglio; John H. Friar; William F. Crittenden
      Abstract: Publication date: Available online 7 April 2018
      Source:Business Horizons
      Author(s): Joseph M. Giglio, John H. Friar, William F. Crittenden
      Lifecycle management of assets is essential for cost-effective maintenance and long-term economic viability. Properly maintained infrastructure provides significant economic advantages. Neglecting maintenance leads to lower productivity and imposes costs on users. Furthermore, delayed maintenance significantly increases total costs associated with repair or replacement. Lifecycle asset management should be used in the public sector to manage large-scale assets such as transportation infrastructure in a cost-effective manner. Yet, state governments have had little incentive to provide proactive maintenance. To address the infrastructure capital investment backlog, particularly acute in transportation, government priorities need to be coupled with long-term economic accountability. In addition, funding and financial reporting mechanisms should be created to ensure effective and efficient lifecycle asset management decisions. Public-private partnerships (PPP) also need to be fostered to help address regional deficiencies in infrastructure.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.03.005
  • Implementing new business models: What challenges lie ahead'
    • Authors: Thijs L.J. Broekhuizen; Tom Bakker; Theo J.B.M. Postma
      Abstract: Publication date: Available online 5 April 2018
      Source:Business Horizons
      Author(s): Thijs L.J. Broekhuizen, Tom Bakker, Theo J.B.M. Postma
      What strategic choices do business leaders make when implementing new business models' This study tries to answer this question by analyzing the development of several business model innovations that were new to the industry. We find that business model innovators face four strategic trade-offs and accompanying tensions during the implementation of their business model innovation process: (1) the level of independence granted to the developer (independence vs. dependence), (2) the degree to which the roadmap is planned in advance (discovery vs. planned execution), (3) the degree to which the value proposition challenges the status quo (challenging vs. maintaining status quo), and (4) the rigor to which business model innovators preserve the logic of the initial value proposition (solid vs. fluid logic). Our in-depth analysis reveals that business model innovators make pragmatic decisions that may deviate from the guidelines offered by existing literature, and we offer insights into the drivers behind these decisions.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.03.003
  • Blockchain tokens and the potential democratization of entrepreneurship
           and innovation
    • Authors: Yan Chen
      Abstract: Publication date: Available online 5 April 2018
      Source:Business Horizons
      Author(s): Yan Chen
      Over the past few years, Bitcoin has emerged as the first decentralized, global currency. The rise of Bitcoin has brought attention not only to digital currencies but also to the underlying technology empowering digital currencies: blockchain technology. A blockchain is a distributed ledger that records and secures transactions in a peer-to-peer network. Besides empowering digital currencies, blockchain technology has given innovators the capability of creating digital tokens to represent scarce assets, potentially reshaping the landscape of entrepreneurship and innovation. Blockchain tokens may democratize (1) entrepreneurship by giving entrepreneurs new ways to raise funds and engage stakeholders, and (2) innovation by giving innovators a new way to develop, deploy, and diffuse decentralized applications. Blockchain technology and tokens have sparked a new wave of innovation, which may start to revolutionize entrepreneurship and innovation.

      PubDate: 2018-04-15T07:34:51Z
  • The Korean Air nut rage scandal: Domestic versus international responses
           to a viral incident
    • Authors: Rebecca Chunghee Kim; Kate Inyoung Yoo; Helal Uddin
      Abstract: Publication date: Available online 5 April 2018
      Source:Business Horizons
      Author(s): Rebecca Chunghee Kim, Kate Inyoung Yoo, Helal Uddin
      This article investigates responses of the international and domestic (South Korean) publics to one of the most hotly debated corporate scandals in recent years: Korean Air’s so-called nut rage incident. By analyzing both international and domestic media coverage of the occurrence, we reveal contrasting interpretations between the two. Whereas the South Korean public tends to generate intense debates addressing a lack of ethics in Korean Air’s public communication following the incident, international public criticism is dominated by questions regarding South Korea’s chronic chaebol system and its negative image in relation to South Korea’s unique institutional context. Korean Air’s incongruent notice of the employee as a key stakeholder is also discussed in the international media. Our research findings indicate how, rather than focusing on legal responsibility, the normative attitude of businesses toward stakeholder pressures is crucial as a means of escaping legitimacy-threatening events. The results of this study demonstrate how public responses to a single incident are diverse in global society and offer new insights regarding the importance of ethics in management leadership and public communication after a crisis incident.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.03.002
  • Social signaling and interorganizational relationships: Lessons learned
           from the professional sports industry
    • Authors: Richard A. Posthuma; Gabriela L. Flores; Matthew A. Barlow; James B. Dworkin
      Abstract: Publication date: Available online 4 April 2018
      Source:Business Horizons
      Author(s): Richard A. Posthuma, Gabriela L. Flores, Matthew A. Barlow, James B. Dworkin
      In today’s connected economy, interorganizational relationships are increasingly important. Whether government-to-government, political party-to-political party, business-to-business, department-to-department, or some other interorganizational pairing, these relationships can provide organizations with signals used to identify and better respond to changes in their environment and in their interorganizational relationships. This enables astute organizations to not only understand how others will interpret the social signals they send, but also to shape those signals in ways that will improve their interorganizational relationships. We illustrate this herein, using the public and readily recognizable relationships involved with labor relations in the professional sports industry. We show how social signals can explain the way organizations change and adapt to their environments, and how these changes send messages to related organizations. Finally, we provide a set of recommended advice for managers based on this case analysis.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.03.001
  • Where is the power in numbers' Understanding firm and consumer power
           when crowdsourcing
    • Authors: Matthew Wilson
      Abstract: Publication date: Available online 28 March 2018
      Source:Business Horizons
      Author(s): Matthew Wilson
      This work utilizes the theory of social power as a lens through which to analyze the power structure of firms and consumers involved in crowdsourcing and discusses the managerial implications of this power balance. The results of this analysis reveal how power is structured differently in each form of crowdsourcing, with consumer power being strongest in the case of idea crowdsourcing and weakest in the case of microtask crowdsourcing. These differences in power have implications for managers who initiate and maintain crowdsourcing endeavors. Understanding the structure of consumer power in different types of crowdsourcing allows firms to better prepare for the wide range of possible outcomes as consumers inevitably push their own agendas regardless of whether or not these agendas are aligned with those of the firm.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.03.004
  • The ever-evolving business ecosystem
    • Authors: Dan
      Abstract: Publication date: Available online 22 March 2018
      Source:Business Horizons
      Author(s): Dan Li

      PubDate: 2018-04-15T07:34:51Z
  • Open-source intelligence for risk assessment
    • Authors: Darren R. Hayes; Francesco Cappa
      Abstract: Publication date: Available online 9 March 2018
      Source:Business Horizons
      Author(s): Darren R. Hayes, Francesco Cappa
      Advances in information technology (IT) have prompted tremendous growth in security issues for companies. Increasingly, cyberattacks represent a threat to companies and national security; to prevent them, firms should routinely perform risk assessments of their IT infrastructure and employees. This article highlights the importance of open-source intelligence (OSINT) tools in conducting risk assessments to prevent cyberattacks. More specifically, we performed a vulnerability assessment on the critical infrastructure of a company operating on the U.S. electrical grid. We successfully profiled the company’s network software, hardware, and key IT personnel—using OSINT—and detailed potential vulnerabilities associated with these findings. The results of our study provide empirical evidence for the efficacy of OSINT in improving the security posture of organizations. Our research findings were subsequently used to produce tactical and strategic recommendations for organizations based on the use of OSINT to identify vulnerabilities, mitigate risks, and formulate more robust security policies to prevent cyberattacks.

      PubDate: 2018-04-15T07:34:51Z
      DOI: 10.1016/j.bushor.2018.02.001
  • Inside front cover - ed board
    • Abstract: Publication date: March–April 2018
      Source:Business Horizons, Volume 61, Issue 2

      PubDate: 2018-02-26T03:42:31Z
  • How to brand your private labels
    • Authors: Inge Geyskens; Kristopher O. Keller; Marnik G. Dekimpe; Koen de Jong
      Abstract: Publication date: Available online 23 February 2018
      Source:Business Horizons
      Author(s): Inge Geyskens, Kristopher O. Keller, Marnik G. Dekimpe, Koen de Jong
      Private labels have become ever-more important and are slowly turning into brands of their own. Retailers increasingly offer three-level ‘good, better, best’ private-label programs that include economy, standard, and premium private-label tier goods. For each of these tiers, retailers must decide under what name to brand their private label. They can either assign their store banner name to a private-label tier or go for a unique brand name that is separate from the retailer banner. The purpose of this article is to outline the advantages and limitations of these two branding strategies: store-banner branding versus stand-alone branding. Herein, we also provide a series of recommendations regarding when to use each brand strategy, based on characteristics of the retailer and the environment in which it operates.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.015
  • Using online opinion leaders to promote the hedonic and utilitarian value
           of products and services
    • Authors: Hsin-Chen Lin; Patrick F. Bruning; Hepsi Swarna
      Abstract: Publication date: Available online 23 February 2018
      Source:Business Horizons
      Author(s): Hsin-Chen Lin, Patrick F. Bruning, Hepsi Swarna
      Research and applied evidence suggest that online opinion leaders are important promoters of products and services. However, managers and firms need to choose which opinion leaders to work with and better understand how to collaborate with those leaders to promote different types of products and services. Online opinion leaders should be used to promote the experiential (hedonic) and functional (utilitarian) value of products and services over different online forums. In this article, we describe how online opinion leaders can serve appeal leadership functions, serve knowledge leadership functions, and take multiple roles (e.g., experts, celebrities, micro-celebrities, micro-influencers, early adopters, market mavens, enthusiasts). We then present a five-stage planning process designed to guide partnerships with online opinion leaders. Specific steps in the process include: planning (setting the objectives of the campaign and the role of online opinion leaders), recognition (identifying influential and relevant online opinion leaders), alignment (matching online opinion leaders and online forums with the products or services promoted), motivation (rewarding online opinion leaders in a way that aligns with their social role), and coordination (negotiating, monitoring, and supporting the influence of the online opinion leaders).

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.010
  • Understanding innovation
    • Authors: Kenneth B. Kahn
      Abstract: Publication date: Available online 23 February 2018
      Source:Business Horizons
      Author(s): Kenneth B. Kahn
      While innovation has become a pervasive term, many of today’s organizations still find innovation elusive. One reason may be that much of what is being said about innovation contributes to misunderstanding. To truly manifest innovation and reap its benefits, one must recognize that innovation is three different things: innovation is an outcome, innovation is a process, and innovation is a mindset. Innovation as an outcome emphasizes what output is sought, including product innovation, process innovation, marketing innovation, business model innovation, supply chain innovation, and organizational innovation. Innovation as a process attends to the way in which innovation should be organized so that outcomes can come to fruition; this includes an overall innovation process and a new product development process. Innovation as a mindset addresses the internalization of innovation by individual members of the organization where innovation is instilled and ingrained along with the creation of a supportive organizational culture that allows innovation to flourish. Such an understanding defines necessary elements, considerations, and vernacular surrounding the term so that better decisions can be made, thereby enabling innovation and having a greater propensity to succeed.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.011
  • Timeliness, transparency, and trust: A framework for managing online
           customer complaints
    • Authors: Jennifer L. Stevens; Brian I. Spaid; Michael Breazeale; Carol L. Esmark-Jones
      Abstract: Publication date: Available online 23 February 2018
      Source:Business Horizons
      Author(s): Jennifer L. Stevens, Brian I. Spaid, Michael Breazeale, Carol L. Esmark-Jones
      This article discusses several practical solutions for dealing with online customer complaints. Online complaints are inevitable; how a firm responds can make the difference. There are techniques that managers can use not only to minimize the detrimental impact of online complaints, but also to produce beneficial outcomes. Herein, we introduce our 3T framework, designed to help managers and support teams respond to online complaints in a thoughtful and measured way. We build on word-of-mouth research and several theories from marketing, service marketing, journalism, and business ethics. With so many reviews posted online every second, firms must employ best practices grounded in empirical research and solid conceptualization to deal with this important component of online customer service.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.007
  • “One of these days, things are going to change!” How do you make sense
           of market disruption'
    • Authors: Tore Strandvik; Maria Holmlund; Ilkka Lähteenmäki
      Abstract: Publication date: Available online 17 February 2018
      Source:Business Horizons
      Author(s): Tore Strandvik, Maria Holmlund, Ilkka Lähteenmäki
      The significance of mindsets is apparent in everyday business life. As today’s managers and companies face uncertainty and disruptive change in the business environment and markets, there is a growing need to understand and strategically address such change. This becomes challenging when disruptive market forces confront the institutional logic or rules of the game based on collectively acquired experience of doing business in the given field. In overcoming such challenges, managers’ hidden reasoning remains an untapped potential while their existing mindset influences what they attend to and what they decide to do. This article elaborates a diagnostic framework, accompanied by a tool to help managers make sense of disruptive markets and reflect individually and collectively on possible courses of action. The framework has two principal dimensions—strategic scope and focus—that are further divided into three business elements of strategic market-oriented management: offering, customer, and market. The tool offers a practical means of profiling individuals’ mindsets. In increasingly dynamic business environments, reflection capabilities represent a new source of competitive advantage.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.014
  • Building a human brand: Brand anthropomorphism unravelled
    • Authors: Sivan Portal; Russell Abratt; Michael Bendixen
      Abstract: Publication date: Available online 15 February 2018
      Source:Business Horizons
      Author(s): Sivan Portal, Russell Abratt, Michael Bendixen
      Brand anthropomorphism has been found to enhance the ability of consumers to recognize the inherent value of brands. However, there is limited knowledge among practitioners on how to build a brand with humanlike characteristics. After a literature review of brand anthropomorphism in general and the theory of warmth and competence in particular, we present the Human Brand Model of how to build a brand that is perceived to be human. There are four steps in this process; the first three indicate the brand inputs and the last indicates the results of those inputs. This model guides brand managers on how to make their brand more human. The use of this model should result in the organization having an excellent brand reputation; stronger, more meaningful relationships with its customers; and improved brand loyalty.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.003
  • A ‘glocalization’ approach to the internationalizing of crisis
    • Authors: Derek Lehmberg; Jeff Hicks
      Abstract: Publication date: Available online 14 February 2018
      Source:Business Horizons
      Author(s): Derek Lehmberg, Jeff Hicks
      This article focuses on the field of international crisis communication, whereby multinationals and their expatriate staff respond to crisis events in international and/or multicultural contexts. The field of international crisis communication is at or near a state of crisis due to lack of research and, more importantly, methods useful for practitioners. ‘Glocalization’—which is used successfully in fields as diverse as marketing, education, theology, and others as an effective and expedient way of leveraging global capabilities to meet local demands—is proposed as one method for addressing this need pragmatically. Using glocalization for the internationalizing of crisis communication benefits practitioners and researchers alike in a way that avoids imposing Western frameworks and interpretations onto non-Western crisis situations. We demonstrate the approach with a case study involving multinational McDonald’s Corporation and its foreign subsidiary, McDonald’s Japan.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.002
  • Aligning supply chain design for boosting resilience
    • Authors: María Jesús Sáenz; Elena Revilla; Beatriz Acero
      Abstract: Publication date: Available online 10 February 2018
      Source:Business Horizons
      Author(s): María Jesús Sáenz, Elena Revilla, Beatriz Acero
      Many researchers have analyzed the effect of disruptive events, such as natural disasters and economic and market forces, on global supply chains. However, there is a lack of consensus on delineating a universal collection of supply chain risk management practices that will help companies operate in a global market with large-scale disruptions. In this article, we present an analysis, in conjunction with a worldwide online survey, based on successful global brands and their supply chains. We propose a framework that deploys the dynamics of building supply chain resilience, first linking the design of the supply chain portfolio (local versus global scope, as well as strategic responsiveness versus cost reduction) with supply chain vulnerabilities (external versus internal). We describe the transition between different supply chain structures as a way of coping with disruptions and thus proactively developing resilience. In this article, we introduce both a supply chain risk management approach and the reactive-by-deployment mode, as illustrated by successful global company examples.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.009
  • A strategic approach to workforce analytics: Integrating science and
    • Authors: Derrick McIver; Mark L. Lengnick-Hall; Cynthia A. Lengnick-Hall
      Abstract: Publication date: Available online 4 February 2018
      Source:Business Horizons
      Author(s): Derrick McIver, Mark L. Lengnick-Hall, Cynthia A. Lengnick-Hall
      Workforce analytics is a major emerging trend in human resource management. Yet, despite the enthusiasm, there exists a misunderstanding of how organizations can successfully use workforce analytics to achieve important organizational outcomes. This article proposes ways to overcome this execution dilemma and achieve organizational success with workforce analytics through the integration of agile development with scientific research. We use a number of company examples to outline five key parts of an agile workforce analytics process: (1) prioritizing issues, (2) integrating deductive and inductive approaches, (3) preparing and validating data, (4) applying multiple methods in concert to support decisions, and (5) transforming insight into action to improve business outcomes.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.005
  • Unlocking competitiveness through scent names: A data-driven approach
    • Authors: Hua (Meg) Meng; César Zamudio; Robert D. Jewell
      Abstract: Publication date: Available online 3 February 2018
      Source:Business Horizons
      Author(s): Hua (Meg) Meng, César Zamudio, Robert D. Jewell
      Naming a product’s scent is a key decision. The same scent can be interpreted differently when different names are assigned to it. Thus, choosing the right scent name can increase competitiveness by successfully appealing to desired consumer segments. We propose that such decisions should be data driven (i.e., on the basis of competitors’ offerings and consumers’ preferences) and provide guidelines on how to assign scent names to products in home care and personal care product categories, focusing on capturing market segments. Based on a large web-based dataset of scented products across multiple brands and categories, this article is the first to construct a typology of scent names empirically: unscented, concrete, abstract, and proprietary. After examining firms’ assortments of scented products with different names across 12 categories and comparing them with consumers’ preferences concerning such assortments, we identify major gaps. Overall, consumers demand far more unscented products and products with abstract names than currently offered; however, preferences for products with proprietary names are mostly aligned. Strategic recommendations center on naming scented products to better align supply and demand in the scented product market and capture new market opportunities.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.004
  • Moving into the future, one step at a time
    • Authors: Dan
      Abstract: Publication date: Available online 2 February 2018
      Source:Business Horizons
      Author(s): Dan Li

      PubDate: 2018-02-26T03:42:31Z
  • The search for skills: Knowledge stars and innovation in the hiring
    • Authors: R.H. Hamilton; H. Kristl Davison
      Abstract: Publication date: Available online 1 February 2018
      Source:Business Horizons
      Author(s): R.H. Hamilton, H. Kristl Davison
      The effective utilization of knowledge has become an important part of how firms gain competitive advantage in the marketplace. However, the recruitment, search, and selection processes used to obtain workers who would develop and deploy that knowledge have not materially changed for many years, with human resources (HR) frequently automating legacy procedures. We believe that the hiring processes for exceptional knowledge workers, whom we call knowledge stars, must adapt to the current business environment. Using the framework of architectural innovation, we propose that HR’s recruitment of knowledge stars should begin before specific jobs are announced, should be done in partnership with line managers, and should be done in coordination with implementation of other workplace innovations such as the development of communities of practice and participative management. We conclude by discussing how changes in the search processes for knowledge stars fit in context with some other ongoing challenges for HR personnel.

      PubDate: 2018-02-26T03:42:31Z
      DOI: 10.1016/j.bushor.2018.01.006
  • Circle mapping your firm’s growth strategy
    • Authors: Vincent Bruni-Bossio; Norman Sheehan Chelsea Willness
      Abstract: Publication date: Available online 27 December 2017
      Source:Business Horizons
      Author(s): Vincent Bruni-Bossio, Norman T. Sheehan, Chelsea R. Willness
      This article offers an innovative graphical approach to facilitating an interactive discussion about identifying and assessing potential growth opportunities. Our approach, circle mapping, visually conceptualizes growth as occupying space, where market space is defined by a set of concentric circles. The circle presently occupied by the firm is defined by its current set of customers and the value proposition offered to them, while the outer concentric circles represent growth opportunities that are defined by new customers and value propositions. The process of circle mapping prompts leadership teams to formulate a growth strategy by visually mapping the value proposition for future customers in relation to the firm’s capacity to access the resources and capabilities needed to successfully occupy those spaces. The model allows leaders to conceptualize growth strategies, such as leveraging success in one circle to target consumers in another. It can also allow leaders to evaluate the rewards and risks associated with different growth opportunities, while the visual aspect of the model assists with overcoming some common challenges of applying strategy frameworks to develop new strategies. By having leaders visually depict and justify where and why they want to grow, circle mapping helps firms conceptualize a profitable future and then confidently move toward that space.

      PubDate: 2018-01-09T16:12:59Z
  • Reading the room: Leveraging popular business books to enhance
           organizational performance
    • Authors: Shane Reid; Jeremy Short David Ketchen
      Abstract: Publication date: Available online 26 December 2017
      Source:Business Horizons
      Author(s): Shane W. Reid, Jeremy C. Short, David J. Ketchen
      Managers need to think creatively about ways to improve organizational performance. We explore one such tool. Popular business books that offer unique takes on important topics can serve as an effective tool to engage workers and lead them to new understandings. In particular, we discuss the key insights for organizations offered by ten classic and popular bestselling business books. Each one offers enduring lessons of value for employees interested in helping their organizations become more successful.

      PubDate: 2018-01-09T16:12:59Z
  • Integrating consumers’ motives with suppliers’ solutions to combat
           Shanzhai: A phenomenon beyond counterfeit
    • Authors: Yao Qin; Linda Hui Shi Lei Song Barbara Kang (Frank)
      Abstract: Publication date: Available online 26 December 2017
      Source:Business Horizons
      Author(s): Yao Qin, Linda Hui Shi, Lei Song, Barbara Stöttinger, Kang (Frank) Tan
      Imitation goods are widely spread throughout the global business world. Shanzhai imitation ( ) represents a type of imitation that mimics the original brand through surface or functional similarities but often provides enhanced or innovative features adapted to local market needs. Although both practitioners and academics have studied and provided solutions to combat counterfeits, solutions for original brand manufacturers to address threats from Shanzhai products are lacking. In this article, we first differentiate Shanzhai products from counterfeits. Using a mixed-method approach that combines interviews and laboratory experiment results, we then identify social, individual, functional, and financial (SIFF) factors as driving forces behind consumers’ purchasing of Shanzhai products. Shanzhai buyers place more weight on functional value and price/quality ratio than do counterfeit buyers, who in turn favor social value and materialism more than Shanzhai buyers. Finally, we provide several recommendations to original manufacturers from both the demand and supply sides.

      PubDate: 2018-01-09T16:12:59Z
  • The third wave: An interview with Steve Case, founder & former CEO
    • Authors: Donald F. Kuratko
      Pages: 7 - 12
      Abstract: Publication date: January–February 2018
      Source:Business Horizons, Volume 61, Issue 1
      Author(s): Donald F. Kuratko

      PubDate: 2017-12-26T15:23:31Z
      DOI: 10.1016/j.bushor.2017.06.003
  • The hidden problem of Facebook and social media at work: What if employees
           start searching for other jobs'
    • Authors: Lorenzo Bizzi
      Pages: 23 - 33
      Abstract: Publication date: January–February 2018
      Source:Business Horizons, Volume 61, Issue 1
      Author(s): Lorenzo Bizzi
      Companies are increasingly encouraging employees to use Facebook and other social media to interact with coworkers in order to empower collaboration and knowledge sharing. Yet, there is a hidden problem that has been neglected by managers. The more employees interact with coworkers through social media to facilitate their work in the organization, the more likely they are to learn about and become interested in other companies via social media, form new work connections outside the organization, and engage in job search behaviors. The use of social media to facilitate work and benefit organizations could paradoxically risk fostering withdrawal intentions and turnover, which damage organizations. This article provides evidence of this paradox from an empirical study. After having identified the problem, the article proposes both the solutions to avoid and the solutions to adopt, illustrating best practices from successful companies, comparing their benefits and costs, and indicating the situations in which each solution is best implemented. To conclude, I offer 10 recommendations to turn the problem into an opportunity and use social media as an innovative recruitment tool.

      PubDate: 2017-12-26T15:23:31Z
      DOI: 10.1016/j.bushor.2017.09.002
  • Inside front cover - ed board
    • Abstract: Publication date: January–February 2018
      Source:Business Horizons, Volume 61, Issue 1

      PubDate: 2017-12-26T15:23:31Z
  • Code of Publshing Ethics
    • Abstract: Publication date: January–February 2018
      Source:Business Horizons, Volume 61, Issue 1

      PubDate: 2017-12-26T15:23:31Z
  • With great honor comes great responsibility
    • Authors: Dan
      Abstract: Publication date: January–February 2018
      Source:Business Horizons, Volume 61, Issue 1
      Author(s): Dan Li

      PubDate: 2017-12-26T15:23:31Z
  • Managing future uncertainty: Reevaluating the role of scenario planning
    • Authors: John Oliver; Emma Parrett
      Abstract: Publication date: Available online 23 December 2017
      Source:Business Horizons
      Author(s): John J. Oliver, Emma Parrett
      The business environment for many firms is changing rapidly and is becoming increasingly uncertain due to the disruption caused by new digital technologies, deregulation, new business models, and the threat of new competitive entrants. This dynamic competitive environment increases the level of uncertainty for senior executives and strategic planning teams who bear responsibility for the strategic development of the firm, particularly in terms of the future direction, scope, and the strategy required to deliver on corporate objectives. This in turn, places increased scrutiny on the strategic planning tools that are used to undertake a rational and comprehensive analysis of the competitive dynamics that inform strategy formulation. This article presents empirical findings and reflections on a scenario-planning project that sought to develop a long-term corporate level strategy. While scenario planning is an established constituent of the strategist’s toolbox, the increasing level of dynamism and uncertainty in many markets has meant that it has seen a resurgence. This article presents empirical findings on how the scenario-planning tool was selected and applied before reflecting on the individual and organizational outcomes of using scenario planning to develop an organizational strategy in uncertain market conditions.

      PubDate: 2017-12-26T15:23:31Z
  • Transformational change and leader character
    • Authors: Gerard Seijts; Jeffrey Gandz
      Abstract: Publication date: Available online 16 December 2017
      Source:Business Horizons
      Author(s): Gerard H. Seijts, Jeffrey Gandz
      Leader character is foundational to good leadership. We define character as an amalgam of virtues, values, and personality traits that influence how leaders behave in various contexts. Our research identified 11 dimensions of leader character and 60-plus character elements that are illustrative of those dimensions. We integrate two frameworks: John Kotter’s eight-step model of leading change and our framework of leader character dimensions and associated elements. Specifically, the objective of this article is to illustrate which dimensions of leader character come into play at various points in the organizational change process and how their presence or absence affects the outcomes of the change process. Beyond that, we draw inferences about how organizations might develop character among all leaders but especially those younger, less experienced leaders who will become tomorrow’s leaders of change projects.

      PubDate: 2017-12-26T15:23:31Z
  • Correcting analytics maturity myopia
    • Authors: Abdul Ali; Ruben Mancha Dessislava Pachamanova
      Abstract: Publication date: Available online 16 December 2017
      Source:Business Horizons
      Author(s): Abdul Ali, Ruben Mancha, Dessislava Pachamanova
      Companies face increasing pressure to compete in the practice of analytics and strive for analytics maturity to sustain their competitive advantage. A single-minded, narrow focus on gaining analytics maturity, however, leads to analytics maturity myopia. Based on our studies of analytical capabilities and numerous conversations with executives and managers, we offer a scorecard for organizations to identify the presence of analytics maturity myopia and propose a framework for organizations to correct this issue. The proposed framework partially explains the mixed and conflicting results regarding the relationship between analytics maturity and business value found in the literature. Specifically, we recommend that companies focus on three factors that are critical to realizing value from analytics initiatives: (1) a balanced view of value to different stakeholders, (2) a continuous expansion of the business ecosystem beyond current stakeholders to identify and pursue new opportunities, and (3) use of an emergent strategy to take advantage of unexpected opportunities and develop organizational agility.

      PubDate: 2017-12-26T15:23:31Z
  • Evidence-based recommendations for employee performance monitoring
    • Authors: David Tomczak; Lauren Lanzo Herman Aguinis
      Abstract: Publication date: Available online 16 December 2017
      Source:Business Horizons
      Author(s): David L. Tomczak, Lauren A. Lanzo, Herman Aguinis
      From security cameras to GPS tracking systems, nearly 80% of organizations use some type of electronic performance monitoring (EPM). EPM uses technology to gather, store, analyze, and report employee behavior (e.g., productivity, use of company time, incivility). The objective, real-time data that EPM systems collect can be used for performance appraisal, training and development, logistical tracking, wellness programs, employee safety, and more. Despite the organizational benefits of EPM, these systems can have adverse effects on employee satisfaction, organizational commitment, fairness perceptions, and employee behavior. Research provides evidence, however, that these downfalls can be mitigated by implementing these systems with employee attitudes and privacy perceptions in mind. Using theory and empirical research evidence, we offer five recommendations for maximizing the positive effects and minimizing the negative effects of EPM: (1) Be transparent with employees about EPM use, (2) be aware of all potential employee reactions to being monitored, (3) use EPM for learning and development rather than deterrence, (4) restrict EPM to only work-related behaviors, and (5) consider organizational makeup when implementing an EPM system.

      PubDate: 2017-12-26T15:23:31Z
  • Assessing the maturity of crowdventuring for corporate entrepreneurship
    • Authors: Gianluca Elia; Alessandro Margherita
      Abstract: Publication date: Available online 16 December 2017
      Source:Business Horizons
      Author(s): Gianluca Elia, Alessandro Margherita
      Corporate entrepreneurship is a process of strategic renewal and development of an existing business through the creation of new products, services, and activities, as well as new competitive postures and independent ventures. The performance of this process, which leverages the creativity and the initiative spirit of employees and managers, is thus relying on the capacity of the organization to create favorable conditions for the emergence of such latent entrepreneurial potential. The development of participatory innovation models and collective intelligence offer new insights for conducting research on factors enabling corporate entrepreneurship. In particular, the internal company ‘crowd’ can be investigated with the purpose to study the conditions under which the corporate entrepreneurship process can be successfully nurtured and conducted. In such view, this article moves from an extended review of corporate entrepreneurship and organizational innovation literature to define the concept of crowdventuring and to present an assessment tool aimed to evaluate the maturity of the crowdventuring process within an organization. The tool, which captures both individual and organization-related factors, is also used for an illustrative application into a multinational IT company. Some implications are also drawn at theory and practitioner levels.

      PubDate: 2017-12-26T15:23:31Z
  • Triadic relationships in healthcare
    • Authors: Asuman Atilla; Michelle Steward Zhaohui Janet Hartley
      Abstract: Publication date: Available online 6 December 2017
      Source:Business Horizons
      Author(s): E. Asuman Atilla, Michelle Steward, Zhaohui Wu, Janet L. Hartley
      One of the most important goals in healthcare today is reducing costs while maintaining high-quality care. This article focuses on a triadic relationship that is responsible for a significant amount of nonlabor spending in hospitals: physician preference items. The triadic relationship among salespeople, physicians, and hospitals’ supply managers has a direct influence on costs. Regarding some key purchases, the physician-salesperson relationship is closer than the physician-supply manager relationship—even though the latter two entities work for and within the same company and strive for the same mission. This reality creates a type of conflict that is perplexing to solve and costly to ignore. To better understand the sources of friction and opportunities for collaboration in this triad, personnel across hospitals, suppliers, and healthcare consortiums were interviewed. Herein, we introduce strategies to help resolve the conflict. It is essential that hospital supply managers continually negotiate for best solutions that consider both long-run costs and quality of patient care. Yet, salesperson motivations and close salesperson-physician relationships place barriers that prevent negotiations more common to other areas of spending. The strategies offered in this article highlight ways to mute negative and amplify positive effects of the physician-salesperson relationship.

      PubDate: 2017-12-13T10:32:07Z
  • Social media analytics for enterprises: Typology, methods, and processes
    • Authors: Lee
      Abstract: Publication date: Available online 23 November 2017
      Source:Business Horizons
      Author(s): In Lee
      This article provides an overview of social media analytics for managers that seek to utilize the practice for social media intelligence. Currently, managers are challenged to analyze an abundance of social media data but lack a framework within which to do so. Toward this end, this article presents a simple typology of social media analytics for enterprises. It also discusses various analytics methods for social media data. Then, this article discusses management processes of social media analytics for enterprises. An illustration of social media analytics is provided with real-world consumer review data. Finally, four challenges are discussed.

      PubDate: 2017-12-13T10:32:07Z
  • News worth celebrating…and how we achieved it
    • Authors: Dan
      Abstract: Publication date: Available online 23 November 2017
      Source:Business Horizons
      Author(s): Dan Li

      PubDate: 2017-12-13T10:32:07Z
  • The role of a municipality’s financial health in a firm’s
           siting decision
    • Authors: Emanuele Padovani; David Young Eric Scorsone
      Abstract: Publication date: Available online 4 November 2017
      Source:Business Horizons
      Author(s): Emanuele Padovani, David W. Young, Eric Scorsone
      When deciding where to locate a new facility, a firm needs to consider the financial health of the municipality where its activities will take place. Unless it sites its facility in a financially viable community, a firm is putting a substantial investment at risk. Despite the importance of this issue, many firms pay insufficient attention to a municipality’s financial condition. Instead, they focus on matters such as the tax rate, the quality of the school system, or the absence of regulatory constraints. All of these features are important, but unless a municipality is financially healthy, they can evaporate before a company has attained its expected return on investment. There are 5 financial statements and 10 financial ratios that can be used to create a financial health template, which can help a firm to assess a municipality’s financial strength, or its counterpart financial weakness. The template goes beyond the debt-repayment focus of credit rating agencies to matters such as financial autonomy, cash flows, and borrowing capacity. We use data from three cities—Barcelona, Dublin, and Detroit (pre- and post-bankruptcy)—to demonstrate the template’s ability to facilitate comparisons among cities that are in different countries and that use different accounting systems.

      PubDate: 2017-11-09T02:37:31Z
  • Guilty by association: The risk of crisis contagion
    • Authors: Daniel Laufer; Yijing Wang
      Abstract: Publication date: Available online 10 October 2017
      Source:Business Horizons
      Author(s): Daniel Laufer, Yijing Wang
      Crisis contagion, or how a crisis spreads from one company to another, has received very little attention from researchers. This is surprising as the negative consequences of crisis contagion can be significant when customers make assumptions of guilt by association. This article focuses on this important issue and describes four risk factors—country of origin, industry, organizational type, and positioning strategy—that increase the likelihood of crisis contagion. Valuable guidance is also provided on whether a company should issue a denial or remain silent if it faces the risk of crisis contagion.

      PubDate: 2017-10-14T14:19:29Z
  • Reconstituting lean in healthcare: From waste elimination toward
           ‘queue-less’ patient-focused care
    • Authors: Richard Schonberger
      Abstract: Publication date: Available online 9 October 2017
      Source:Business Horizons
      Author(s): Richard J. Schonberger
      With ultra-short sightlines to its patient-customers, healthcare should pursue lean in its own way rather than follow the often wayward lean practices of manufacturing, a sector in which few people ever see real customers. Because of the distance in manufacturing from end customers, this sector’s lean practices usually focus inward on operational efficiency through waste elimination. The nature of healthcare—with customers up close and immediate—calls for elevating its lean efforts toward customer-focused lean effectiveness: flexibly quick response along the multiple flow paths leading to and involving patients. This article illustrates that approach to lean by drawing from a case study in which widely scattered heart attack patients were transported to a central treatment hospital in a system-wide, highly coordinated program of quick response. This article shows that the keys to success—including high rates of saving lives and lean healthcare in general—boil down to just five lean methodologies, each focused on quick response. Lean healthcare, when practiced in this way, becomes deserving of status as a fixture in strategic management of the enterprise.

      PubDate: 2017-10-10T14:03:57Z
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