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  Subjects -> BUSINESS AND ECONOMICS (Total: 3397 journals)
    - ACCOUNTING (105 journals)
    - BANKING AND FINANCE (290 journals)
    - BUSINESS AND ECONOMICS (1245 journals)
    - COOPERATIVES (4 journals)
    - ECONOMIC SCIENCES: GENERAL (190 journals)
    - HUMAN RESOURCES (97 journals)
    - INSURANCE (26 journals)
    - INTERNATIONAL COMMERCE (136 journals)
    - INVESTMENTS (22 journals)
    - MACROECONOMICS (17 journals)
    - MANAGEMENT (562 journals)
    - MARKETING AND PURCHASING (100 journals)
    - MICROECONOMICS (24 journals)
    - PUBLIC FINANCE, TAXATION (40 journals)

BUSINESS AND ECONOMICS (1245 journals)                  1 2 3 4 5 6 7 | Last

Showing 1 - 200 of 1566 Journals sorted alphabetically
4OR: A Quarterly Journal of Operations Research     Hybrid Journal   (Followers: 10)
Abacus     Hybrid Journal   (Followers: 16)
Accounting Forum     Hybrid Journal   (Followers: 27)
Acta Amazonica     Open Access   (Followers: 6)
Acta Commercii     Open Access   (Followers: 4)
Acta Oeconomica     Full-text available via subscription   (Followers: 3)
Acta Scientiarum. Human and Social Sciences     Open Access   (Followers: 8)
Acta Universitatis Danubius. Œconomica     Open Access   (Followers: 3)
Acta Universitatis Nicolai Copernici Zarządzanie     Open Access   (Followers: 4)
AD-minister     Open Access   (Followers: 3)
Adam Academy : Journal of Social Sciences / Adam Akademi : Sosyal Bilimler Dergisi     Open Access   (Followers: 2)
AdBispreneur : Jurnal Pemikiran dan Penelitian Administrasi Bisnis dan Kewirausahaan     Open Access  
Admisi dan Bisnis     Open Access  
ADR Bulletin     Open Access   (Followers: 6)
Advances in Developing Human Resources     Hybrid Journal   (Followers: 26)
Advances in Economics and Business     Open Access   (Followers: 15)
AfricaGrowth Agenda     Full-text available via subscription   (Followers: 2)
African Affairs     Hybrid Journal   (Followers: 65)
African Development Review     Hybrid Journal   (Followers: 37)
African Journal of Business and Economic Research     Full-text available via subscription   (Followers: 4)
African Journal of Business Ethics     Open Access   (Followers: 6)
African Review of Economics and Finance     Open Access   (Followers: 4)
Afro-Asian Journal of Finance and Accounting     Hybrid Journal   (Followers: 8)
Afyon Kocatepe Üniversitesi İktisadi ve İdari Bilimler Fakültesi Dergisi     Open Access   (Followers: 3)
Agronomy     Open Access   (Followers: 10)
Akademik Yaklaşımlar Dergisi     Open Access  
Akademika : Journal of Southeast Asia Social Sciences and Humanities     Open Access   (Followers: 7)
Alphanumeric Journal : The Journal of Operations Research, Statistics, Econometrics and Management Information Systems     Open Access   (Followers: 5)
American Economic Journal : Applied Economics     Full-text available via subscription   (Followers: 205)
American Enterprise Institute     Free  
American Journal of Business     Hybrid Journal   (Followers: 17)
American Journal of Business and Management     Open Access   (Followers: 55)
American Journal of Business Education     Open Access   (Followers: 12)
American Journal of Economics and Business Administration     Open Access   (Followers: 26)
American Journal of Economics and Sociology     Hybrid Journal   (Followers: 34)
American Journal of Evaluation     Hybrid Journal   (Followers: 15)
American Journal of Finance and Accounting     Hybrid Journal   (Followers: 22)
American Journal of Health Economics     Full-text available via subscription   (Followers: 12)
American Journal of Industrial and Business Management     Open Access   (Followers: 25)
American Journal of Medical Quality     Hybrid Journal   (Followers: 8)
American Law and Economics Review     Hybrid Journal   (Followers: 27)
ANALES de la Universidad Central del Ecuador     Open Access   (Followers: 3)
Ankara University SBF Journal     Open Access  
Annales de l'Institut Henri Poincare (C) Non Linear Analysis     Full-text available via subscription   (Followers: 1)
Annals in Social Responsibility     Full-text available via subscription  
Annals of Finance     Hybrid Journal   (Followers: 32)
Annals of Operations Research     Hybrid Journal   (Followers: 10)
Annual Review of Economics     Full-text available via subscription   (Followers: 38)
Anuario Facultad de Ciencias Económicas y Empresariales     Open Access   (Followers: 2)
Applied Developmental Science     Hybrid Journal   (Followers: 3)
Applied Economics     Hybrid Journal   (Followers: 44)
Applied Economics Letters     Hybrid Journal   (Followers: 30)
Applied Economics Quarterly     Full-text available via subscription   (Followers: 11)
Applied Financial Economics     Hybrid Journal   (Followers: 27)
Applied Mathematical Finance     Hybrid Journal   (Followers: 7)
Applied Stochastic Models in Business and Industry     Hybrid Journal   (Followers: 6)
Arab Economic and Business Journal     Open Access   (Followers: 4)
Archives of Business Research     Open Access   (Followers: 6)
Arena Journal     Full-text available via subscription   (Followers: 1)
Argomenti. Rivista di economia, cultura e ricerca sociale     Open Access   (Followers: 4)
ASEAN Economic Bulletin     Full-text available via subscription   (Followers: 6)
Asia Pacific Business Review     Hybrid Journal   (Followers: 8)
Asia Pacific Journal of Human Resources     Hybrid Journal   (Followers: 318)
Asia Pacific Journal of Innovation and Entrepreneurship     Open Access  
Asia Pacific Viewpoint     Hybrid Journal  
Asia-Pacific Journal of Business Administration     Hybrid Journal   (Followers: 5)
Asia-Pacific Journal of Operational Research     Hybrid Journal   (Followers: 3)
Asia-Pacific Management and Business Application     Open Access   (Followers: 1)
Asian Business Review     Open Access   (Followers: 3)
Asian Case Research Journal     Hybrid Journal   (Followers: 1)
Asian Development Review     Open Access   (Followers: 14)
Asian Economic Journal     Hybrid Journal   (Followers: 8)
Asian Economic Papers     Hybrid Journal   (Followers: 7)
Asian Economic Policy Review     Hybrid Journal   (Followers: 4)
Asian Journal of Accounting and Governance     Open Access   (Followers: 3)
Asian Journal of Business Ethics     Hybrid Journal   (Followers: 9)
Asian Journal of Social Sciences and Management Studies     Open Access   (Followers: 7)
Asian Journal of Sustainability and Social Responsibility     Open Access   (Followers: 2)
Asian Journal of Technology Innovation     Hybrid Journal   (Followers: 8)
Asian-pacific Economic Literature     Hybrid Journal   (Followers: 6)
AStA Wirtschafts- und Sozialstatistisches Archiv     Hybrid Journal   (Followers: 5)
ATA Journal of Legal Tax Research     Hybrid Journal   (Followers: 4)
Atlantic Economic Journal     Hybrid Journal   (Followers: 11)
Australasian Journal of Regional Studies, The     Full-text available via subscription   (Followers: 1)
Australian Cottongrower, The     Full-text available via subscription   (Followers: 1)
Australian Economic Papers     Hybrid Journal   (Followers: 35)
Australian Economic Review     Hybrid Journal   (Followers: 3)
Australian Journal of Maritime and Ocean Affairs     Hybrid Journal   (Followers: 9)
Balkan Region Conference on Engineering and Business Education     Open Access   (Followers: 1)
Baltic Journal of Real Estate Economics and Construction Management     Open Access   (Followers: 2)
Banks in Insurance Report     Hybrid Journal   (Followers: 1)
BBR - Brazilian Business Review     Open Access   (Followers: 4)
Benchmarking : An International Journal     Hybrid Journal   (Followers: 10)
Benefit : Jurnal Manajemen dan Bisnis     Open Access   (Followers: 1)
BER : Consumer Confidence Survey     Full-text available via subscription   (Followers: 3)
BER : Economic Prospects : An Executive Summary     Full-text available via subscription  
BER : Economic Prospects : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Intermediate Goods Industries Survey     Full-text available via subscription   (Followers: 1)
BER : Manufacturing Survey : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Motor Trade Survey     Full-text available via subscription  
BER : Retail Sector Survey     Full-text available via subscription   (Followers: 1)
BER : Retail Survey : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Survey of Business Conditions in Building and Construction : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Survey of Business Conditions in Manufacturing : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Survey of Business Conditions in Retail : An Executive Summary     Full-text available via subscription   (Followers: 3)
BER : Trends : Full Survey     Full-text available via subscription   (Followers: 1)
BER : Wholesale Sector Survey     Full-text available via subscription  
Berkeley Business Law Journal     Free   (Followers: 9)
Beykent Üniversitesi Sosyal Bilimler Dergisi     Open Access  
Bio-based and Applied Economics     Open Access   (Followers: 1)
Biodegradation     Hybrid Journal   (Followers: 1)
Biology Direct     Open Access   (Followers: 7)
Bitlis Eren Üniversitesi İktisadi Ve İdari Bilimler Fakültesi Akademik İzdüşüm Dergisi     Full-text available via subscription  
BizInfo (Blace) Journal of Economics, Management and Informatics     Open Access  
Black Enterprise     Full-text available via subscription  
Board & Administrator for Administrators only     Hybrid Journal  
Boletim Técnico do Senac     Open Access  
Border Crossing : Transnational Working Papers     Open Access   (Followers: 4)
Briefings in Real Estate Finance     Hybrid Journal   (Followers: 5)
British Journal of Industrial Relations     Hybrid Journal   (Followers: 38)
Brookings Papers on Economic Activity     Open Access   (Followers: 49)
Brookings Trade Forum     Full-text available via subscription   (Followers: 3)
BRQ Business Research Quarterly     Open Access   (Followers: 2)
Building Sustainable Legacies : The New Frontier Of Societal Value Co-Creation     Full-text available via subscription   (Followers: 1)
Bulletin of Economic Research     Hybrid Journal   (Followers: 16)
Bulletin of Geography. Socio-economic Series     Open Access   (Followers: 5)
Bulletin of Indonesian Economic Studies     Hybrid Journal   (Followers: 3)
Bulletin of the Dnipropetrovsk University. Series : Management of Innovations     Open Access   (Followers: 1)
Business & Entrepreneurship Journal     Open Access   (Followers: 19)
Business & Information Systems Engineering     Hybrid Journal   (Followers: 5)
Business & Society     Hybrid Journal   (Followers: 10)
Business : Theory and Practice / Verslas : Teorija ir Praktika     Open Access   (Followers: 1)
Business and Economic Research     Open Access   (Followers: 7)
Business and Management Horizons     Open Access   (Followers: 12)
Business and Management Research     Open Access   (Followers: 19)
Business and Management Studies     Open Access   (Followers: 12)
Business and Professional Communication Quarterly     Hybrid Journal   (Followers: 7)
Business and Society Review     Hybrid Journal   (Followers: 5)
Business Economics     Hybrid Journal   (Followers: 13)
Business Ethics Quarterly     Full-text available via subscription   (Followers: 14)
Business Ethics: A European Review     Hybrid Journal   (Followers: 18)
Business Horizons     Hybrid Journal   (Followers: 9)
Business Information Review     Hybrid Journal   (Followers: 14)
Business Management and Strategy     Open Access   (Followers: 41)
Business Research     Hybrid Journal   (Followers: 2)
Business Strategy and the Environment     Hybrid Journal   (Followers: 13)
Business Strategy Review     Hybrid Journal   (Followers: 7)
Business Strategy Series     Hybrid Journal   (Followers: 6)
Business Systems & Economics     Open Access   (Followers: 2)
Business Systems Research Journal     Open Access   (Followers: 5)
Business, Economics and Management Research Journal : BEMAREJ     Open Access  
Business, Management and Education     Open Access   (Followers: 17)
Business, Peace and Sustainable Development     Full-text available via subscription   (Followers: 3)
Business: Theory and Practice     Open Access  
Bustan     Hybrid Journal  
Cadernos EBAPE.BR     Open Access   (Followers: 1)
Cambridge Journal of Economics     Hybrid Journal   (Followers: 65)
Cambridge Journal of Regions, Economy and Society     Hybrid Journal   (Followers: 11)
Canadian Journal of Administrative Sciences / Revue Canadienne des Sciences de l Administration     Hybrid Journal   (Followers: 1)
Canadian Journal of Economics/Revue Canadienne d`Economique     Hybrid Journal   (Followers: 34)
Canadian journal of nonprofit and social economy research     Open Access   (Followers: 3)
Capitalism Nature Socialism     Hybrid Journal   (Followers: 18)
Cappadocia Academic Review     Open Access  
Case Studies in Business and Management     Open Access   (Followers: 10)
CBU International Conference Proceedings     Open Access   (Followers: 3)
Central European Business Review     Open Access   (Followers: 1)
Central European Journal of Operations Research     Hybrid Journal   (Followers: 5)
Central European Journal of Public Policy     Open Access   (Followers: 2)
CESifo Economic Studies     Hybrid Journal   (Followers: 18)
Chain Reaction     Full-text available via subscription  
Challenge     Full-text available via subscription   (Followers: 4)
China & World Economy     Hybrid Journal   (Followers: 16)
China : An International Journal     Full-text available via subscription   (Followers: 18)
China Economic Journal: The Official Journal of the China Center for Economic Research (CCER) at Peking University     Hybrid Journal   (Followers: 13)
China Economic Review     Hybrid Journal   (Followers: 11)
China Finance Review International     Hybrid Journal   (Followers: 5)
China Nonprofit Review     Hybrid Journal   (Followers: 3)
China perspectives     Open Access   (Followers: 12)
Chinese Economy     Full-text available via subscription  
Ciência & Saúde Coletiva     Open Access   (Followers: 2)
Ciencia Sociales y Económicas     Open Access  
CLIO América     Open Access   (Followers: 1)
Cliometrica     Hybrid Journal   (Followers: 4)
COEPTUM     Open Access  
Community Development Journal     Hybrid Journal   (Followers: 27)
Compensation & Benefits Review     Hybrid Journal   (Followers: 7)
Competition & Change     Hybrid Journal   (Followers: 11)
Competitive Intelligence Review     Hybrid Journal   (Followers: 2)
Competitiveness Review : An International Business Journal incorporating Journal of Global Competitiveness     Hybrid Journal   (Followers: 5)
Computational Economics     Hybrid Journal   (Followers: 9)
Computational Mathematics and Modeling     Hybrid Journal   (Followers: 8)
Computer Law & Security Review     Hybrid Journal   (Followers: 17)
Computers & Operations Research     Hybrid Journal   (Followers: 12)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 14)
Contemporary Wales     Full-text available via subscription   (Followers: 1)
Contributions to Political Economy     Hybrid Journal   (Followers: 5)
Corporate Communications An International Journal     Hybrid Journal   (Followers: 7)
Corporate Philanthropy Report     Hybrid Journal   (Followers: 3)
Corporate Reputation Review     Hybrid Journal   (Followers: 5)
Creative and Knowledge Society     Open Access   (Followers: 9)

        1 2 3 4 5 6 7 | Last

Journal Cover
Business Horizons
Journal Prestige (SJR): 1.24
Citation Impact (citeScore): 3
Number of Followers: 9  
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 0007-6813
Published by Elsevier Homepage  [3155 journals]
  • Rivalry between emerging-market MNEs and developed-country MNEs:
           Capability holes and the race to the future
    • Abstract: Publication date: Available online 7 December 2018Source: Business HorizonsAuthor(s): Ravi Ramamurti, Peter J. Williamson The rise of emerging-market MNEs (EMNEs) often is characterized as a process by which they catch up with the superior resources and capabilities of incumbent, developed-country MNEs (DMNEs). We argue that this characterization needs to be rethought as the requirements for competitive success in global markets are changing. Emerging markets are becoming more important, the value-for-money segment in developed countries is expanding, global retailers are gaining leverage, and the flexibility to deal with economic and political volatility is becoming a key organizational capability. Typically, EMNEs are stronger in these areas than DMNEs. This leads us to frame the competition between EMNEs and DMNEs as a race to the future in which each type of firm has capability holes that it needs to fill in order to thrive in the global economy of the future. We then discuss the strategies that EMNEs and DMNEs have been using to plug their respective capability holes. We hope future studies can apply this framework to analyze rivalry between EMNEs and DMNE in specific industries.
  • Strategic decisions in turbulent times: Lessons from the energy industry
    • Abstract: Publication date: Available online 7 December 2018Source: Business HorizonsAuthor(s): Ferran Giones, Alexander Brem, Andreas Berger Most of the firms currently in the S&P 500 probably will not be there in 15 years. In times of great uncertainty, managers are called upon to make the right strategic choices, preserve core businesses, and prepare their organizations for the future. How can managers make these choices when the industry is under transformation' In this article, we explore how the popular VUCA framework can help to make sense of turbulent contexts and drive the decision making of managers. We study the case of the energy industry, in which traditional business models eroded quickly and dominant players lost their positions. Based on personal interviews with the CEOs of RWE (Germany) and NRG Energy (U.S.), we analyze how these executives led transformation of their organizations. We get immersed in their decision-making processes and depict how the VUCA framework helps them to identify, map, and prepare their organizations to respond to the volatility, uncertainty, complexity, and ambiguity in their industry. We propose a guide for executive managers to navigate through VUCA contexts, taking into account the necessity to introduce short- and long-term responses that prepare organizations and stakeholders for an uncertain future.
  • A neighbor named “International”
    • Abstract: Publication date: Available online 7 December 2018Source: Business HorizonsAuthor(s): Dan Li
  • Competing with loyalty: How to design successful customer loyalty reward
    • Abstract: Publication date: Available online 7 December 2018Source: Business HorizonsAuthor(s): Alina Nastasoiu, Mark Vandenbosch For industries with low switching costs, customer loyalty programs (LPs) have potential to drive differentiation and sustain a competitive advantage. However, incentives provided through LPs also have a potential to escalate into costly price wars. In this article, we discuss how to design successful customer loyalty reward programs that bring value to participants and that cannot be emulated by competitors easily. We focus on three distinct aspects of improvement: personalization, reward types, and additional services. Through personalization, companies can leverage the knowledge they already have on their customers to tailor offers that they find relevant and appealing. For the reward structure, we argue in favor of a certain degree of opacity. We also encourage loyalty programs to consider giveaways that are unique and difficult to imitate and to use all the information they have available to provide rewards that fit with each customers’ idiosyncratic situation or preference. Finally, competitive LPs should look beyond offers and rewards. In addition to purchases, LPs can reward participants for other desirable behaviors; they can also provide additional services that impose minimal costs on firms, but bring value to customers.
  • Trustmarks: Strategies for exploiting their full potential in e-commerce
    • Abstract: Publication date: Available online 6 December 2018Source: Business HorizonsAuthor(s): Frauke Mattison Thompson, Sven Tuzovic, Corina Braun Internet-based commerce has undergone explosive growth over the past decade and is expected to keep growing. With the increasing popularity of online marketplaces, trust is seen as a key foundation for consumers’ willingness to purchase, in particular, from unknown sellers. While trust has been examined in various contexts, limited focus has been placed on the importance of displaying institutional trust assurances such as trustmarks on retailers’ websites. We conducted two studies into how the use of trustmarks impacts consumer trust, consumer risk perceptions, and, consequently, influences consumer purchase intentions. The results of the two studies suggest that the use of trustmarks increases consumer online trust and purchase intentions, as well as reducing their perceived risk. We use these results to inform managerial decision making in e-commerce, particularly for marketers and e-retailers. We provide three important managerial lessons to be learned from our insights. Our implications are important not only for mature e-commerce markets to create a competitive advantage but also for growing and emerging e-commerce markets, where new retailers are trying to establish trust among their consumers to increase market share.
  • So you’re moving to Canada: A personal income tax primer for
           Americans living in Canada
    • Abstract: Publication date: Available online 6 December 2018Source: Business HorizonsAuthor(s): Joanna L. Garcia As the business world continues to expand globally, the U.S. and Canada remain great allies and trade partners. The Canadian market is an obvious avenue for expansion of U.S. companies, providing opportunities for U.S. executives to find themselves living north of the border. While culturally quite similar, there are some significant differences between the two countries of which potential U.S. expatriates should be aware. This article introduces the reader to personal income tax in Canada, highlighting some basic differences between the U.S. and Canadian tax systems. It also discusses the impact of those differences on tax planning. In addition, it will cover some requirements of individuals who are considered taxpayers of both countries. Finally, it will briefly discuss some tax and nontax consequences of giving up U.S. citizenship.
  • Types of mindfulness in an age of digital distraction
    • Abstract: Publication date: Available online 30 November 2018Source: Business HorizonsAuthor(s): Pierre R. Berthon, Leyland F. Pitt In an age of digital distractions, mindfulness has become a billion-dollar industry that extends well beyond training to include products, services, and experiences. Attitudes on mindfulness vary from the cautious to the starry-eyed. However, one thing is certain: mindfulness is here and it is here to stay, as the conditions that gave rise to its popularity are only likely to intensify. Thus, it is incumbent upon managers to understand the phenomenon of mindfulness and this presents difficulties. The marketplace meaning of mindfulness has become so diffuse as to be almost meaningless, while the mainstream psychological definition is at best partial and at worst potentially myopic. In this installation of Marketing & Technology, we first explore the conditions that gave rise to the surge in interest in mindfulness. Second, by drawing on original source materials, we guide managers and marketing executives through the dimensions/types of mindfulness and integrate the various perspectives into two models. We conclude with an exploration of the opportunities and challenges that mindfulness poses to managers and marketing.
  • Evaluation of workplace lactation support among employers in two
           Pennsylvania cities
    • Abstract: Publication date: Available online 30 November 2018Source: Business HorizonsAuthor(s): Colleen Payton, Martha Romney, Beth H. Olson, Diane J. Abatemarco, Marianna LaNoue, Amy E. Leader A majority of mothers with infants less than 1 year old participate in the labor force. Employers can modify the physical and social environments at work to accommodate breastfeeding employees and enable continued participation in the labor force. The purpose of our article is to (1) characterize breastfeeding policies and programs currently offered at workplaces in two Pennsylvania cities and (2) identify improvement areas to support breastfeeding employees in the workplace. We partnered with two business groups on health in Pennsylvania and electronically administered a survey to their employer members. Responses were aggregated into a workplace lactation support scores based on physical space, time, policy, and resources. Higher scores indicate that employers offered a large number of workplace lactation supports. We conclude by offering specific improvement opportunities that include a written policy communicated to all employees and the formal communication of lactation services. Employers can utilize workplace lactation support scores to elect interventions that are feasible for implementation in their organizations.
  • Bolstering the female CEO pipeline: Equalizing the playing field and
           igniting women’s potential as top-level leaders
    • Abstract: Publication date: Available online 24 November 2018Source: Business HorizonsAuthor(s): Signe M. Spencer, E.Susanne Blazek, J.Evelyn Orr Females represent just 6% of Fortune 500 CEOs in the U.S. Which competencies, traits, motivations, and experiences drive female CEOs to the corner office' Our study includes interviews with 57 women, all current and former CEOs of Fortune 500 companies, in an effort to explore the common characteristics of female CEOs and record their experiences as well as actions organizations took that supported—and hindered—their leadership ascents. We found common themes of female CEOs’ courage, risk taking, resilience, and ability to manage ambiguity. Women need not shy away from tough and unpredictable job assignments that will build these characteristics. To this end, we suggest steps organizations should take to cultivate a robust pipeline of female talent in the workplace.
  • An interview with Chuck Martin on the Internet of Things
    • Abstract: Publication date: Available online 17 November 2018Source: Business HorizonsAuthor(s): David J. Faulds, P.S. Raju
  • Make pricing power a strategic priority for your business
    • Abstract: Publication date: Available online 10 November 2018Source: Business HorizonsAuthor(s): Stephan M. Liozu In the face of rising business complexity and competitive pressure, many firms succumb to price pressures and enter pricing wars. Others focus on creating, quantifying, and capturing pricing power from their market. Since 2011, with help from Warren Buffet and Jim Cramer, Wall Street financial analysts have begun paying close attention to firms with great pricing power. But what is pricing power' How do firms know whether they have it' And how does it affect profit' This research, based on a survey of 128 organizations, identifies and validates the drivers of pricing power and its impact on firm performance. In this article, I create and validate a pricing power assessment instrument that firms can use to get started. This article offers practical recommendations for go-to-market functions on how to start the pricing power discussion, how to measure it, and how to operationalize it.
  • Siri, Siri, in my hand: Who’s the fairest in the land' On the
           interpretations, illustrations, and implications of artificial
    • Abstract: Publication date: Available online 6 November 2018Source: Business HorizonsAuthor(s): Andreas Kaplan, Michael Haenlein Artificial intelligence (AI)—defined as a system’s ability to correctly interpret external data, to learn from such data, and to use those learnings to achieve specific goals and tasks through flexible adaptation—is a topic in nearly every boardroom and at many dinner tables. Yet, despite this prominence, AI is still a surprisingly fuzzy concept and a lot of questions surrounding it are still open. In this article, we analyze how AI is different from related concepts, such as the Internet of Things and big data, and suggest that AI is not one monolithic term but instead needs to be seen in a more nuanced way. This can either be achieved by looking at AI through the lens of evolutionary stages (artificial narrow intelligence, artificial general intelligence, and artificial super intelligence) or by focusing on different types of AI systems (analytical AI, human-inspired AI, and humanized AI). Based on this classification, we show the potential and risk of AI using a series of case studies regarding universities, corporations, and governments. Finally, we present a framework that helps organizations think about the internal and external implications of AI, which we label the Three C Model of Confidence, Change, and Control.
  • Crisis leadership in economic recession: A three-barrier approach to
           offset external constraints
    • Abstract: Publication date: Available online 3 November 2018Source: Business HorizonsAuthor(s): Teresa C. Lacerda An economic recession is a type of crisis originated from external factors that may imperil an organization’s survival depending on the intensity and duration of the crisis. In peripheral European countries, such as Portugal, the recent financial crisis had devastating effects on various business activities. As a result, Portugal represents an important case study in examining how some corporate leaders have handled the economic recession successfully. I interviewed 20 corporate managers to capture their perceptions of the leadership traits and behaviors exhibited by their CEOs in guiding their companies through the recession. In economic recessions, negative constraints do not affect the most effective leaders, who instead erect barriers against the high-pressure conditions to create a supportive, positive work environment. In order to achieve maximum effectiveness, leaders must act as blocking agents against the negative social impacts of the economic crisis, including the fragility of trust in organizational life (i.e., a barrier against distrust), uncertainty of the future (i.e., a barrier against uncertainty), and toxic emotions (i.e., a barrier against toxic emotions).
  • How to select an export mode without bias
    • Abstract: Publication date: Available online 3 November 2018Source: Business HorizonsAuthor(s): Claude Obadia, Daniel C. Bello Managers of startups and small and medium-sized enterprises (SMEs) tend to view subsidiaries as the preferred export mode. Yet this type of organization is associated with a high failure rate. Our in-depth interviews with more than 40 managers show that their bias in favor of foreign sales subsidiaries is rooted in unsubstantiated beliefs about control and the superiority of subsidiaries over other export modes. This article details the faulty reasoning that supports these prejudices and proposes a simple method for selecting more profitable and less risky international entry strategies.
  • Crossing the chasm: Leadership nudges to help transition from strategy
           formulation to strategy implementation
    • Abstract: Publication date: Available online 3 November 2018Source: Business HorizonsAuthor(s): Alex Tawse, Vanessa M. Patrick, Dusya Vera Top managers tend to focus on strategy formulation and planning but fail to embrace the problem-solving complexity of strategy implementation. This can lead to implementation failures that are reflected in misaligned organizations that seem to know where they want to go but cannot seem to get there. We posit that one reason for the ineffective transition from strategy formulation to strategy implementation is that planning is associated with a different set of thought processes and emotional experiences than is required for strategy implementation. We integrate research from management (strategy implementation and change management) with that from psychology (self-regulation and nudges) to identify the transition from strategic planning to implementation as a roadblock that prevents effective strategy implementation. We then present six leadership nudges that aid this transition. The first set of nudges are willpower-enhancing nudges that rely on increasing willpower to help transition from planning to implementation: Remove the distraction to plan, develop implementation intentions, and use verbal framing. The second set are desire-reducing nudges that work to decrease the desirability of planning and in so doing facilitate the transition to implementation: Highlight the end game, leverage a crisis, and celebrate small wins.
  • Inside front cover - ed board
    • Abstract: Publication date: November–December 2018Source: Business Horizons, Volume 61, Issue 6Author(s):
  • How to demotivate your top performers: Lessons from professional cricket
    • Abstract: Publication date: Available online 1 November 2018Source: Business HorizonsAuthor(s): Thomas Ewing, Kerstin Heilgenberg, Leyland Pitt Motivation is one of the most studied facets of the management of employees and team members. Countless scholarly papers, articles in magazines, and best-selling books have been written on the subject. The role of coaches in motivating successful sports teams is also a much-loved topic of popular conversation and receives considerable attention in broadcast media and the press. However, almost all of the advice on motivation is prescriptive rather than proscriptive. As far as sport is concerned, the games that get most of the attention in North America are baseball, basketball, football, and hockey, and the rest of the world seems to be soccer mad. Many nations are oblivious to the world’s second-most popular sport: cricket. We take an opposing perspective on motivation in this article: Rather than instructing how to motivate employees and team members, we suggest four ways to demotivate them. Based on a series of in-depth interviews with some of the world’s best professional cricketers, we identify coaching behavior that frustrates and angers them. We use the insights gained to suggest ways in which coaches of all kinds can demotivate. Hopefully, by understanding these behaviors, coaches and managers can strive to avoid them.
  • Strategies for creating value through individual and collective customer
    • Abstract: Publication date: Available online 1 November 2018Source: Business HorizonsAuthor(s): Kristina Heinonen, Colin Campbell, Sarah Lord Ferguson Despite tremendous interest in how online communities create value, existing research tends to focus on limited means through which such value is generated. In this article, we develop a conceptual model of customer value formation. This model rests on two dimensions, namely whether value is formed in the customer or provider domain and whether the value is individual or collective in nature. This enables value formation to be characterized in four ways and enables a more nuanced view of value formation to emerge. Firms are encouraged to reflect on their efforts to support each of the four value formation types. In particular, our conceptualization challenges companies to consider customer contexts outside of customer-firm interaction as important sources of value creation for customers. Such reflection enables practitioners to develop strategies for supporting individual and collective value creation across both the customer and provider domains.
  • A new way to look at an old problem: International joint venture partner
           selection via constrained systematic search
    • Abstract: Publication date: Available online 25 October 2018Source: Business HorizonsAuthor(s): Tommie Welcher Although international joint ventures (IJVs) provide many benefits to multinational enterprises (MNEs), IJVs continue experiencing high dissolution rates; there is a pressing need to re-evaluate the partner selection process for IJVs. In this article, I utilize constrained systematic search (CSS) as the proposed process by which to improve the partner selection process and reduce IJV dissolution rates. CSS is a process MNEs can utilize to gain private information about potential IJV partners. The implementation of CSS can improve the success rates for an MNE entering an IJV in two ways: MNEs can more effectively identify (1) information withholding/misleading behavior of potential partners and (2) complementary resources in potential partners.
  • Why and how should SHE make her way into the family business
    • Abstract: Publication date: Available online 25 October 2018Source: Business HorizonsAuthor(s): Georges Samara, Dima Jamali, Maria Lapeira The most successful and longest-enduring family firms are progressively encouraging the active presence of women on their corporate boards. Why is the presence of women on boards so important for family firms' And how can policy makers and controlling owners encourage the active presence of women on family business corporate boards' By integrating the literature on women in governance and the goals of family businesses, we take a step toward increasing shareholder awareness of the economic and noneconomic benefits that women can bring to the family business boardroom. Using theory and empirical evidence, we show that the presence of women on corporate boards can be instrumental for the controlling owners of a family business to achieve prosperity and success, to preserve family cohesion, and to improve the reputation of the family and business simultaneously. Furthermore, we discuss the socioemotional and economic ramifications of excluding women from the family business board of directors. We conclude with four practical recommendations for encouraging the active presence of women on family business boards.
  • Flatlined: Combatting the death of retail stores
    • Abstract: Publication date: Available online 25 October 2018Source: Business HorizonsAuthor(s): Barry Berman The recent wave of retail bankruptcies as well as poor sales performance has resulted in a large number of store closings. Low sales in store-based retailers can also be attributed to the rapid growth of web-based retailers (largely, Amazon) as well as an excess of store space per capita in the U.S. as compared to other developed nations. Strategies to stem the decline of retail stores include: (1) utilizing omnichannel-based synergies among channels and devices to increase store sales; (2) making stores more attractive and engaging through personalization, interactivity, and a constantly changing environment; and (3) improving productivity through introducing small-size store formats and downsizing existing stores.
  • Faking ISO 9001 in China: An exploratory study
    • Abstract: Publication date: Available online 25 October 2018Source: Business HorizonsAuthor(s): Iñaki Heras-Saizarbitoria, Olivier Boiral Over 1.5 million ISO 9001 certificates are in effect worldwide, 30 years after this quality management standard was launched. As the factory of the world, China is by far the leading country for ISO 9001, in terms of both absolute and relative numbers and growth. Nevertheless, practitioners have cast doubts on the reliability of adopting ISO third-party quality certification in this country. In-depth interviews with 40 senior quality managers, consultants, and auditors with broad field experience and other complementary methods paints a disturbing picture. The widespread prevalence of fake ISO 9001 certificates is indicated, together with an eroded credibility of the process of third-party certification. We discuss the profound implications of the study—including whether or not the phenomenon is restricted to China—and introduce suggestions for managers and other stakeholders, as well as avenues for further research.
  • Blockchain technology for enhancing supply chain resilience
    • Abstract: Publication date: Available online 25 October 2018Source: Business HorizonsAuthor(s): Hokey Min With the soaring value of bitcoin and frenzy over cryptocurrency, the blockchain technology that sparked the bitcoin revolution has received heightened attention from both practitioners and academics. Blockchain technology often causes controversies surrounding its application potential and business ramifications. The blockchain is a peer-to-peer network of information technology that keeps records of digital asset transactions using distributed ledgers that are free from control by intermediaries such as banks and governments. Thus, it can mitigate risks associated with intermediaries’ interventions, including hacking, compromised privacy, vulnerability to political turmoil, costly compliance with government rules and regulation, instability of financial institutions, and contractual disputes. This article unlocks the mystique of blockchain technology and discusses ways to leverage blockchain technology to enhance supply chain resilience in times of increased risks and uncertainty.
  • Innovation leadership: Best-practice recommendations for promoting
           employee creativity, voice, and knowledge sharing
    • Abstract: Publication date: Available online 25 October 2018Source: Business HorizonsAuthor(s): Hannah Kremer, Isabel Villamor, Herman Aguinis Innovation—the implementation of creative ideas—is one of the most important factors of competitive advantage in 21st century organizations. Yet, leaders do not always encourage employee behaviors that are critical for innovation. We integrate existing literature on the critical factors that serve as antecedents of innovation, including employee voice and knowledge sharing, which in turn lead to creativity and innovation. Based on existing empirical research, we offer evidence-based recommendations for managers to become innovation leaders by: (1) developing the right group norms, (2) designing teams strategically, (3) managing interactions with those outside the team, (4) showing support as a leader, (5) displaying organizational support, and (6) using performance management effectively.
  • Competing in digital ecosystems
    • Abstract: Publication date: Available online 24 October 2018Source: Business HorizonsAuthor(s): Mohan Subramaniam, Bala Iyer, Venkat Venkatraman Digital technologies are revolutionizing traditional interdependencies among businesses. As a result, managers have begun to recognize their business environments as digital ecosystems. For firms accustomed to framing their business environments as industries, this represents a significant shift in perspective—one that requires an understanding of fresh strategic initiatives necessary to compete in the digital era. In this article, we highlight what is new and different about digital ecosystems for firm strategy. We offer frameworks that explain how digital ecosystems provide firms with new sources of value and new avenues for growth. Two sets of underlying concepts govern these frameworks: (1) production and consumption ecosystems and (2) digital envelopes and product-in-use information. We introduce and elaborate upon these foundational concepts and highlight new strategic options for firms to compete in digital ecosystems.
  • It takes a village to protect privacy
    • Abstract: Publication date: Available online 23 October 2018Source: Business HorizonsAuthor(s): Dan Li
  • Internet of Things (IoT) in retail: Bridging supply and demand
    • Abstract: Publication date: Available online 22 October 2018Source: Business HorizonsAuthor(s): Felipe Caro, Ramin Sadr A sales channel serves two primary functions: delivering information and products to customers. Omnichannel retailing allows for the decoupling of these two functions as consumers can learn about products through channels that differ from those used to purchase them. This separation requires a sophisticated inventory and supply chain operation, as well as integration of all customer touchpoints, in order to match fast-moving supply and demand. The Internet of Things (IoT) can play a fundamental role in channel integration because it allows companies to rebalance supply and demand. We classify IoT initiatives on an opportunity map, presenting a strategic framework that distinguishes initiatives by the value they create and by their major area of impact. We justify the adoption of IoT in terms of its enabling capabilities—those immediately realized by deploying IoT sensor data—but its true potential resides in its enhancing capabilities—unanticipated benefits following IoT adoption—at the intersection of supply and demand.
  • Corporate sustainability reporting: An innovative tool for the greater
           good of all
    • Abstract: Publication date: Available online 3 October 2018Source: Business HorizonsAuthor(s): Dorothy Paun Most publicly traded companies issue sustainability reports—also known as corporate social responsibility reports—that contain an extraordinary amount of multidimensional (e.g., environment, human rights, labor practices and decent work, product responsibility, society) longitudinal quantitative and qualitative data that is available to the public. Unfortunately, corporate social responsibility (CSR) reports are vastly underutilized due to perceived complexity. This article explains the Sustainability Performance Assessment (SPA) System, a teaching and mentoring tool for assessing CSR report information. Students reported a deeper understanding of sustainability as an overall concept, sustainability from a business perspective, and multifaceted sustainability performance information presented in CSR reports. The real world research-focused SPA tool transforms sustainability from a philosophical and abstract concept to something of tangible value in everyday life for consumers, employees, and international stakeholders.
  • International service learning in the business curriculum: Toward an ethic
           of empathy in a global economy
    • Abstract: Publication date: Available online 2 October 2018Source: Business HorizonsAuthor(s): Abigail B. Schneider In the context of business education, International Service Learning (ISL) programs introduce students to social responsibility and help them develop a sense of solidarity with individuals living in a different context from their own. But even ISL programs that strive for reciprocity and co-create projects with community partners still reinforce a microcosm of the power asymmetries present in the global economy. As an alternative to traditional ISL models involving direct service, I propose a model of ISL that eliminates the direct service component and instead emphasizes listening and learning abroad. In this model, local knowledge is expert and then students engage in advocacy in their home countries. Herein, I present a current course—Marketing for Social Change: The Uganda Project—as an example of the alternative ISL model designed to address the structural inequalities and wealth disparities brought by globalization.
  • The law and ethics of big data analytics: A new role for international
           human rights in the search for global standards
    • Abstract: Publication date: Available online 2 October 2018Source: Business HorizonsAuthor(s): David Nersessian The Economist recently declared that digital information has overtaken oil as the world’s most valuable commodity. Big data technology is inherently global and borderless, yet little international consensus exists over what standards should govern its use. One source of global standards benefitting from considerable international consensus might be used to fill the gap: international human rights law. This article considers the extent to which international human rights law operates as a legal or ethical constraint on global commercial use of big data technologies. By providing clear baseline standards that apply worldwide, human rights can help shape cultural norms—implemented as ethical practices and global policies and procedures—about what businesses should do with their information technologies. In this way, human rights could play a broad and important role in shaping business thinking about the proper handling of this increasingly valuable commodity in the modern global society.
  • Developing a microfinance model to break the cycle of poverty
    • Abstract: Publication date: Available online 2 October 2018Source: Business HorizonsAuthor(s): Peter Garrity, Christopher Martin Multigenerational poverty is common in developing countries. Illiteracy, poor health, and unemployment compound a person’s ability to break the cycle of poverty. In this article, we break down the process of designing, testing, and implementing a microfinance model to help end multigenerational poverty in an impoverished refugee village in Uganda. We describe key decisions in developing the model and assess its effectiveness as an instrument in achieving this service objective. We believe our grassroots primary research can benefit many NGOs that might be contemplating lending programs in developing nations, as well as other collegiate institutions interested in implementing sustainable programs that allow students the opportunity to work on global issues in developing nations.
  • How can leaders of multinational organizations be ethical by contributing
           to corporate social responsibility initiatives' Guidelines and
           pitfalls for leaders trying to do good
    • Abstract: Publication date: Available online 2 October 2018Source: Business HorizonsAuthor(s): Paresh Mishra, Gordon B. Schmidt Corporate social responsibility (CSR) is a laudable goal for multinational enterprises (MNEs) because of the significant positive impact they can bring to the society and environment around the world. However, there are significant challenges to the practice of CSR in MNEs. This article discusses two major barriers to CSR that are especially significant for MNEs: leaders’ attitudes and cultural variance. We then apply insights from Rest’s ethical decision-making and cross-cultural research to offer guidance to leaders of MNEs to implement CSR in their organizations. We present a multistep process by which leaders first reflect on and clarify what goals they want to accomplish in the realm of CSR and then how to build consensus for those goals and modify them to incorporate the values and beliefs of local constituents.
  • When is economic inequality justified'
    • Abstract: Publication date: Available online 2 October 2018Source: Business HorizonsAuthor(s): Ajnesh Prasad In the last decade, scholars in the field of organization and management studies have expressed much interest in responding to economic inequality–a phenomenon that led to what some commentators label the crisis of capitalism. While engagements with this topic offered important insights into how organizations are implicated in the propagation of economic inequality, researchers have not yet sufficiently considered the broader, though equally as pertinent, normative question: When is economic inequality justified' This article uses John Rawls’ theory of justice to respond to this question and contends that Rawls provides the philosophical foundation from which to consider the conditions under which economic inequality could be considered fair and just. To animate its conceptual ideas, I present shared capitalism as one form of arranging compensatory systems in contemporary labor relations that would maintain economic inequality, though in a way that would be consistent with Rawls’ conception of justice.
  • Developing a capstone course on ecological and social sustainability in
           business education
    • Abstract: Publication date: Available online 25 September 2018Source: Business HorizonsAuthor(s): Manoj T. Thomas Sustainability is an important goal of management education, but it has not been integrated properly into all the functional courses. One option for management schools attempting to fix this misalignment is to offer a course that provides an integrated approach to sustainability. This article attempts to structure the contents of a capstone course on sustainability that touches on all the dimensions of sustainability in different management functions. I present the key topics in sustainability and, based on a thorough literature review, identify the categories that constitute the content for a proposed course on business sustainability. The proposed topics pertain to conceptual tools for understanding the issues, different stakeholders, and functional areas. This course will fill the sustainability gap in the current curriculum in management education.
  • With whom should you have dinner' A multidimensional framework for
           understanding political ties in China
    • Abstract: Publication date: Available online 25 September 2018Source: Business HorizonsAuthor(s): Jie Yang, Jieqiong Ma, Yong Zhang, JungHwa Hong Political ties are often considered a critical resource for firms to succeed in China. The way companies build political ties receives noticeably less attention. Academic research traditionally uses the prior government work experience of firms’ top management, in addition to executive membership in the National People’s Congress (NPC) and/or the Chinese Communist Party (CCP), as surrogates to quantify political ties. However, such measurements only expose the tip of the iceberg and do not sufficiently answer questions about how these connections are organized and controlled. Drawing insights from institutional theory, in this article we introduce a multidimensional framework to shed light on the study of political ties in China. Specifically, by using the framework of regulative, normative, and cognitive institutional pillars, we identify government work experience, political membership, family connections, shared social identity, and instrumental exchange as effective ways of building political ties in China. We also discuss theoretical and managerial implications, as well as limitations to our research.
  • The promotion of ethical entrepreneurship in the Third World: Exploring
           realities and complexities from an embedded perspective
    • Abstract: Publication date: Available online 25 September 2018Source: Business HorizonsAuthor(s): Crispen Karanda, Nuria Toledano Ethical entrepreneurship has become a global concern. Its promotion presents meaningful implications for entrepreneurs in both developed and underdeveloped countries. This article explores the supportive approach to ethical entrepreneurship in the Third World with a case study of one of the older NGOs in Zimbabwe that implements support programs for enhancing ethics-driven entrepreneurship. We give attention to the influence of context in the understanding of ethical entrepreneurship and provide guidance in its interpretation via the notion of embeddedness, which helps to clarify how the meaning and the measures to promote ethical entrepreneurship are shaped by the culture and values people share in contexts characterized by extreme poverty. Based on narrative interviews, informal conversations, direct observation, and secondary sources, findings show that the general success of support programs depends on the integration of the measures into local people’s expectations of what ethical means in the context of entrepreneurship.
  • An interview with Daniel (DJ) Sirota, Vice President, Cook Medical MedSurg
    • Abstract: Publication date: Available online 22 September 2018Source: Business HorizonsAuthor(s): Timothy L. Smith
  • Call for Papers: Special Issue on Digital Transformation and Disruption
    • Abstract: Publication date: Available online 18 September 2018Source: Business HorizonsAuthor(s):
  • The rising tide of artificial intelligence and business automation:
           Developing an ethical framework
    • Abstract: Publication date: Available online 17 September 2018Source: Business HorizonsAuthor(s): Scott A. Wright, Ainslie E. Schultz Recent advancements in robotics, artificial intelligence, machine learning, and sensors now enable machines to automate activities that once seemed safe from disruption—including tasks that rely on higher-level thinking, learning, tacit judgment, emotion sensing, and even disease detection. Despite these advancements, the ethical issues of business automation and artificial intelligence—and who will be affected and how—are less understood. In this article, we clarify and assess the cultural and ethical implications of business automation for stakeholders ranging from laborers to nations. We define business automation and introduce a novel framework that integrates stakeholder theory and social contracts theory. By integrating these theoretical models, our framework identifies the ethical implications of business automation, highlights best practices, offers recommendations, and uncovers areas for future research. Our discussion invites firms, policymakers, and researchers to consider the ethical implications of business automation and artificial intelligence when approaching these burgeoning and potentially disruptive business practices.
  • A framework for analyzing international business and legal ethical
    • Abstract: Publication date: Available online 17 September 2018Source: Business HorizonsAuthor(s): Patrick H. Gaughan, Rajshekhar (Raj) G. Javalgi Globalization increasingly brings businesses and legal providers together. With the help of lawyers, savvy businesspeople can complete complicated international transactions or create multinational networks of related corporations. This isolates risk, facilitates local business transactions, and carefully tailors localized ownership structures. However, these globalization activities can also facilitate activities such as international jurisdiction shopping, tax evasion, money laundering, and even terrorist financing. The resultant challenges undermine the ability of all parties to both compete and pursue ethical behavior across national markets. This article develops a framework for analyzing international business and legal ethics. Specifically, we focus on four key topics: (1) how globalization impacts both business and legal ethics; (2) the special role played by national interests in shaping the applicable ethics and legal standards; (3) a framework to explain how the configuration of international business networks and related legal services can have dramatic ethical implications; and (4) applicable issues identified in the Panama Papers and the Paradise Papers.
  • Ethics, culture, and pedagogical practices in the global context
    • Abstract: Publication date: Available online 17 September 2018Source: Business HorizonsAuthor(s): Joshua E. Perry, Hilary E. Kahn
  • Short-term global business immersion courses: Short-term program,
           long-term effects'
    • Abstract: Publication date: Available online 1 September 2018Source: Business HorizonsAuthor(s): Keith Gelarden Dayton, Karleigh Koster, Jamie D. Prenkert, Robert Ridlon This article explores the potential impact of short-term global business immersion courses designed for undergraduate students at the Indiana University Kelley School of Business. As part of the Global Foundations Core curriculum, the school offers students a unique opportunity to study a country or region in depth in the classroom and then participate in an accompanying short-term study program abroad. In this article, multiple Kelley faculty who teach global immersion courses offer context-specific strategies and insights into classroom teaching and observed outcomes for student learning. Research shows that short-term study-abroad programs can offer transformative opportunities for students when intentionally designed as part of curriculum, affecting attitudes toward environmental citizenship and shaping global careers. The Chronicle of Education reports that even short study-abroad programs can have a lasting effect. To date, the Kelley School has not measured for standardized learning outcomes across its 14 existing global immersion courses, so this article does not offer commentary on program-wide student learning. However, through analyses of their on-campus course design and respective overseas program activities, Global Business Immersion program faculty share insights into student learning as observed in their individual programs. Our intent is to capture the impact of the courses through the lens of faculty program directors and student participants in three programs across three continents. In addition, we contribute to future research on similar global academic initiatives and add to the expanding body of knowledge on the impacts of short-term study abroad.
  • An interview with Curt Ferguson, President, Coca-Cola Greater China &
    • Abstract: Publication date: Available online 1 September 2018Source: Business HorizonsAuthor(s): Timothy L. Smith, LaVonn Schlegel
  • CALL FOR PAPERS: AI and Machine Learning: What General Managers Need To
    • Abstract: Publication date: September–October 2018Source: Business Horizons, Volume 61, Issue 5Author(s):
  • Inside front cover - ed board
    • Abstract: Publication date: September–October 2018Source: Business Horizons, Volume 61, Issue 5Author(s):
  • How humble is your company culture' And, why does it matter'
    • Abstract: Publication date: Available online 30 July 2018Source: Business HorizonsAuthor(s): Tiffany Maldonado, Dusya Vera, Nichelle Ramos Humility as a virtue of leadership has attracted increased attention in recent years. We introduce the concept of a humble organizational culture and define it as a culture that promotes humility as a key success factor and a source of competitive advantage, and one that institutionalizes six values and norms: (1) employee development, (2) mistake tolerance, (3) transparency, (4) accurate awareness, (5) recognition, and (6) openness. We position a company culture of humility as key to extraordinary success in the marketplace. Humility in individuals includes a willingness to see the self accurately and a propensity to put oneself and others in perspective. In this article, we offer a set of recommendations to help executives build a company culture of humility that supports the six behavioral norms and values that create the foundation for a firm’s competitive advantage. We collected information on organizational cultures of humility for a sample of Fortune 500 firms using data from company mission statements, company websites, and news articles.
  • CEO retirement compensation: Is inside debt excess compensation or a risk
           management tool'
    • Abstract: Publication date: Available online 26 July 2018Source: Business HorizonsAuthor(s): Colin D. Reid CEOs face constant scrutiny over their compensation packages. This scrutiny has only intensified amid discussions of CEO-to-employee pay ratios and income inequality nationwide. CEO retirement packages are criticized as camouflage compensation used to award excessive compensation to CEOs and were, prior to 2006, less transparent than they are now. Thanks to the transparent disclosures now required by the SEC, we have a better understanding of the types and amounts of compensation owed to CEOs after they depart or retire, termed inside debt. I investigate whether all CEO inside debt components share similar incentive effects and offers some thoughts on how companies might structure these packages to be most effective. I discuss the structure and incentive effects of the two primary components of inside debt: deferred compensation and supplemental executive retirement plans (SERPs). I explain why inside debt, particularly CEO SERPs, may actually help companies manage firm risk. Finally, I outline the best ways to structure inside debt so that it functions as a resource to manage firm risk and foster a long-term perspective rather than mirroring the incentive effect of equity, increasing risk, and encouraging a myopic focus.
  • Delivering a superior customer experience in solutions delivery processes:
           Seven factors for success
    • Abstract: Publication date: Available online 26 July 2018Source: Business HorizonsAuthor(s): Ajith Kumar, Michelle D. Steward, Felicia N. Morgan In marketing complex solutions to customers, business-to-business firms face significant challenges in managing the customer experience effectively in solutions delivery processes—due primarily to the use of ad hoc teams. To learn more about these challenges, we interviewed executives from a Fortune 100 high-technology company. We identify seven factors ad hoc teams can employ to address this problem, focusing on delivery team composition, delivery processes, and organization-level changes that can be made to optimize the success of the team. In solutions selling, the delivery phase is particularly critical to success. The factors identified enable firms to better manage the customer experience and enhance performance.
  • Strategy shift: Integrating strategy and the firm’s capability to
    • Abstract: Publication date: Available online 26 July 2018Source: Business HorizonsAuthor(s): C. Brooke Dobni, Christopher Sand Innovation is a key source of organizational growth and profitability. Many organizations at the front end of innovation struggle to engender an innovation approach that is effective and lasting. This article presents a framework that defines the interdependency of innovation and strategy, and then outlines the role of top management to continuously renew the positioning of the firm. Based on a synthesis of prior research—including the Dynamic Capabilities View, Innovation Orientation, and Disruptive Innovation Theory—and our own experience working with organizations, we present an operational strategy shift framework, which allows practitioners to increase, refine, and transform their firm’s capability to innovate (CTI) toward achieving their strategic objectives. This framework provides guidance that leaders can use to integrate innovation into their strategic process.
  • Go boldly!: Explore augmented reality (AR), virtual reality (VR), and
           mixed reality (MR) for business
    • Abstract: Publication date: Available online 26 July 2018Source: Business HorizonsAuthor(s): Mana Farshid, Jeannette Paschen, Theresa Eriksson, Jan Kietzmann It is not surprising that managers find it hard to distinguish similar-sounding, IT-based concepts such as augmented reality and virtual reality. To many, all of these constructs mean nearly the same and, as a result, the terms are often used interchangeably. This confusion holds back those eager to explore the different opportunities these new technologies present. This Executive Digest presents six different types of reality and virtual reality—(1) reality, (2) augmented reality, (3) virtual reality, (4) mixed reality, (5) augmented virtuality, and (6) virtuality—as part of our actual reality/virtual reality continuum. We then illustrate their differences using a common example and outline business applications for each type.
  • Challenges and opportunities of new retail horizons in emerging markets:
           The case of a rising coffee culture in China
    • Abstract: Publication date: Available online 26 July 2018Source: Business HorizonsAuthor(s): Jennifer Ferreira, Carlos Ferreira Economic growth and a rising middle class consumer base make emerging markets an attractive prospect for many international businesses. Changing patterns of retail in these countries present opportunities for business expansion that many are keen to capitalize on, but also present challenges for reaching their ambitions. This article examines the growth of the coffee shop industry in China—considering its key dynamics and drivers—in order to address questions about successful retail expansion in emerging markets. We aim to explore how changing consumer cultures have contributed to a rapidly growing industry and what strategies businesses have used to enter the market and maintain growth, as well as considerations for potential retail success in the future.
  • Can creative firms thrive without copyright' Value generation and
           capture from private-collective innovation
    • Abstract: Publication date: Available online 25 July 2018Source: Business HorizonsAuthor(s): Kristofer Erickson Accounts of the copyright industries in national reports suggest that strong intellectual property (IP) rights support creative firms. However, mounting evidence from sectors such as video game production and 3-D printing indicate that business models based on open IP can also be profitable. This study investigates the relationship between IP protection and value capture for creative industry firms engaged in collective/open innovation activities. A sample of 22 businesses interviewed in this study did not require exclusive ownership of creative materials but instead employed a range of strategies to compete and capture value. Benefits for some firms resemble those for participants in private-collective innovation (PCI), originally observed in open-source software development. Advantages of PCI include the ability to commercialize user improvements and a reduction in transaction costs related to seeking and obtaining permission to innovate existing ideas. Some creative firms in this study were able to generate and capture value from PCI in two directions: upstream and downstream. These dynamics offer a mechanism to understand and articulate the value of openness for creative industries policy and management of creative organizations.
  • Transforming under deep uncertainty: A strategic perspective on risk
    • Abstract: Publication date: Available online 24 July 2018Source: Business HorizonsAuthor(s): Regine Slagmulder, Bart Devoldere Companies increasingly face the need for transformation in today’s rapidly changing business environment, characterized by major shifts in technology, regulation, and customer behavior. A lack of strategic risk insight and foresight leaves many incumbents insufficiently prepared in the face of such deep uncertainty. We argue that traditional risk management falls short because it predominantly focuses on strategy execution while leaving strategy formulation largely untouched. Moreover, an administrative-heavy risk management process can create strategic inertia and a misleading sense of control. In today’s dynamic business context, companies must not only increase the speed and impact of their strategy execution but also continuously explore the development of new strategies in response to disruptive events or emerging opportunities. Our research shows how leading companies develop a strategic risk management (SRM) capability to increase their resilience and agility in response to deep uncertainty. SRM takes a strategic, forward-looking perspective and focuses on strengthening processes, people, and practices for purposefully integrating risk into the strategy formulation process. This article offers a framework with three proven configurations of content and timing integration, risk management roles, and leading practices that enable effective SRM.
  • The candidate experience: Is it damaging your employer brand'
    • Abstract: Publication date: Available online 24 July 2018Source: Business HorizonsAuthor(s): Sandra Jeanquart Miles, Randy McCamey The importance of the candidate experience has only recently gained attention as the war for talent ensues. Despite its importance, there is a paucity of research examining the exchange relationship between the job candidate and the organization during the recruitment process. This article presents a model—illustrating the connections and exchanges made among an organization, the job candidate, and the organization’s recruitment process—that forms the candidate experience and, in turn, affects the employer’s brand either positively or negatively. Based on this framework, guidelines are presented to assist organizations in ensuring a positive candidate experience that will result in the strengthening of the employer brand and improving recruitment and business outcomes. Some of these business outcomes include strengthening relationships with customers and investors, referring friends to the company, and participating in future searches conducted by the organization.
  • Bridging the gender gap in confidence
    • Abstract: Publication date: Available online 21 July 2018Source: Business HorizonsAuthor(s): Barbara A. Carlin, Betsy D. Gelb, Jamie K. Belinne, Latha Ramchand Underconfidence among women can reduce their career aspirations and thwart advancement in whatever career they choose. For managers seeking to retain and promote capable women, we recommend addressing the gender gap in confidence to increase the effectiveness of women in the current workforce as employees and leaders and thereby attract the best new hires among women seeking opportunity. Based on a wide range of research and the broad experience of the authors, we discuss useful approaches—include helping women learn how to be more self-confident through classes and webinars—but also discouraging practices such as equating low confidence with low competence. The entire organization can benefit when its practices recognize the need for and payoff from reducing the confidence gap between women and men.
  • Queue management: Elimination, expectation, and enhancement
    • Abstract: Publication date: Available online 21 July 2018Source: Business HorizonsAuthor(s): Elliott N. Weiss, Chad Tucker Queues in a service process represent an unmet customer need and can detract from the value an organization provides. In this article, we present a framework based on three principles for managing customer queues to reduce the discomfort experienced while waiting: (1) eliminate or reduce the wait through process enhancements, (2) manage expectations through timely and relevant communication with one’s customers, and (3) enhance the waiting experience. We provide examples of historical and recent innovations along all three dimensions in multiple situations and suggest practical approaches for managers to add additional value to customers while they wait.
  • Setting and vetting strategy: Bridging the chasm between CEOs and boards
    • Abstract: Publication date: Available online 21 July 2018Source: Business HorizonsAuthor(s): Norman T. Sheehan, Richard C. Powers One of directors’ key fiduciary duties is to set the firm’s direction and then vet the strategy proposed by the CEO. Despite this, McKinsey reports that the majority of directors feel they do not understand their firm’s strategy, and even if they do understand it, they do not feel they have the desired impact on their firm’s strategy. This article argues that this shortfall stems from a failure to cross the chasm between CEOs and directors. We propose a framework to bridge this gap and assist board members to better understand and vet their firm’s strategy.
  • The mobile shopping revolution: An interview with Chuck Martin
    • Abstract: Publication date: Available online 21 July 2018Source: Business HorizonsAuthor(s): David J. Faulds, P.S. Raju
  • Insights on women’s labor participation in Gulf Cooperation Council
    • Abstract: Publication date: Available online 19 July 2018Source: Business HorizonsAuthor(s): Janet Y. Murray, Yingying Zhang-Zhang In analyzing the many stereotypes surrounding Arab Middle Eastern women’s employment issues, this article focuses on women’s labor participation and their career development in Gulf Cooperation Council (GCC) countries. We first unpack the stereotypes by demonstrating the progress of women’s labor participation in the region. We then uncover the critical challenges of a high female unemployment rate during GCC countries’ economic transformation in the non-oil sectors. We discuss the factors contributing to low women’s labor participation and the difficulty of career advancement for women, including (1) norms and traditions; (2) job opportunities and workplace discrimination; and (3) role models, mentors, and networking. Finally, we provide recommendations on how to improve women’s labor participation by involving the public and private sectors, deploying technology, and engaging in multilevel mindset change.
  • Gender equality in 2017: “A bad year in a good decade”
    • Abstract: Publication date: Available online 14 July 2018Source: Business HorizonsAuthor(s): Dan Li
  • The value of protecting privacy
    • Abstract: Publication date: Available online 26 May 2018Source: Business HorizonsAuthor(s): Eric Santanen New technologies arrive at a blistering pace and existing technologies become more ubiquitous by the day. Technology is so deeply embedded in daily lives and routines that people have become blinded by the promises of new technology. We have become fully engrossed in the benefits of technology in the form of automation, convenience, and immediacy. At the same time, we often fail—on a grand scale—to consider the challenges and drawbacks associated with new technologies. These drawbacks can be more profound and widespread than society acknowledges. As a result, we tend to interact with our technologies while being dangerously unaware of the potential repercussions. If we continue to interact with technology in this narrowly framed manner, significant societal problems are likely to result. This Executive Digest renews the call for increased privacy protections in the context of new technologies.
  • Open-source intelligence for risk assessment
    • Abstract: Publication date: Available online 9 March 2018Source: Business HorizonsAuthor(s): Darren R. Hayes, Francesco Cappa Advances in information technology (IT) have prompted tremendous growth in security issues for companies. Increasingly, cyberattacks represent a threat to companies and national security; to prevent them, firms should routinely perform risk assessments of their IT infrastructure and employees. This article highlights the importance of open-source intelligence (OSINT) tools in conducting risk assessments to prevent cyberattacks. More specifically, we performed a vulnerability assessment on the critical infrastructure of a company operating on the U.S. electrical grid. We successfully profiled the company’s network software, hardware, and key IT personnel—using OSINT—and detailed potential vulnerabilities associated with these findings. The results of our study provide empirical evidence for the efficacy of OSINT in improving the security posture of organizations. Our research findings were subsequently used to produce tactical and strategic recommendations for organizations based on the use of OSINT to identify vulnerabilities, mitigate risks, and formulate more robust security policies to prevent cyberattacks.
School of Mathematical and Computer Sciences
Heriot-Watt University
Edinburgh, EH14 4AS, UK
Tel: +00 44 (0)131 4513762
Fax: +00 44 (0)131 4513327
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