Publisher: Inderscience Publishers   (Total: 449 journals)

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Showing 201 - 400 of 449 Journals sorted alphabetically
Intl. J. of Image Mining     Hybrid Journal   (Followers: 1)
Intl. J. of Immunological Studies     Hybrid Journal   (Followers: 1)
Intl. J. of Indian Culture and Business Management     Hybrid Journal   (Followers: 3)
Intl. J. of Industrial and Systems Engineering     Hybrid Journal   (Followers: 11, SJR: 0.34, CiteScore: 1)
Intl. J. of Industrial Electronics and Drives     Hybrid Journal   (Followers: 3)
Intl. J. of Information and Coding Theory     Hybrid Journal   (Followers: 6)
Intl. J. of Information and Communication Technology     Hybrid Journal   (Followers: 8, SJR: 0.13, CiteScore: 0)
Intl. J. of Information and Computer Security     Hybrid Journal   (Followers: 16, SJR: 0.141, CiteScore: 0)
Intl. J. of Information and Decision Sciences     Hybrid Journal   (Followers: 10, SJR: 0.233, CiteScore: 1)
Intl. J. of Information and Operations Management Education     Hybrid Journal   (Followers: 8)
Intl. J. of Information Privacy, Security and Integrity     Hybrid Journal   (Followers: 27)
Intl. J. of Information Quality     Hybrid Journal   (Followers: 3, SJR: 0.111, CiteScore: 0)
Intl. J. of Information Systems and Change Management     Hybrid Journal   (Followers: 12, SJR: 0.141, CiteScore: 0)
Intl. J. of Information Systems and Management     Hybrid Journal   (Followers: 4)
Intl. J. of Information Technology and Management     Hybrid Journal   (Followers: 12, SJR: 0.12, CiteScore: 0)
Intl. J. of Information Technology, Communications and Convergence     Hybrid Journal   (Followers: 16)
Intl. J. of Innovation and Learning     Hybrid Journal   (Followers: 25, SJR: 0.26, CiteScore: 1)
Intl. J. of Innovation and Regional Development     Hybrid Journal   (Followers: 8)
Intl. J. of Innovation and Sustainable Development     Hybrid Journal   (Followers: 11, SJR: 0.271, CiteScore: 1)
Intl. J. of Innovation in Education     Hybrid Journal   (Followers: 9)
Intl. J. of Innovative Computing and Applications     Hybrid Journal   (Followers: 3, SJR: 0.144, CiteScore: 1)
Intl. J. of Instrumentation Technology     Hybrid Journal   (Followers: 6)
Intl. J. of Integrated Supply Management     Hybrid Journal   (Followers: 4, SJR: 0.263, CiteScore: 1)
Intl. J. of Intellectual Property Management     Hybrid Journal   (Followers: 30, SJR: 0.101, CiteScore: 0)
Intl. J. of Intelligence and Sustainable Computing     Hybrid Journal   (Followers: 3)
Intl. J. of Intelligent Defence Support Systems     Hybrid Journal   (Followers: 5)
Intl. J. of Intelligent Engineering Informatics     Hybrid Journal  
Intl. J. of Intelligent Enterprise     Hybrid Journal   (Followers: 1, SJR: 0.138, CiteScore: 0)
Intl. J. of Intelligent Information and Database Systems     Hybrid Journal   (Followers: 4, SJR: 0.11, CiteScore: 0)
Intl. J. of Intelligent Internet of Things Computing     Hybrid Journal   (Followers: 3)
Intl. J. of Intelligent Machines and Robotics     Hybrid Journal   (Followers: 1)
Intl. J. of Intelligent Systems Design and Computing     Hybrid Journal  
Intl. J. of Intelligent Systems Technologies and Applications     Hybrid Journal   (Followers: 2, SJR: 0.152, CiteScore: 0)
Intl. J. of Intercultural Information Management     Hybrid Journal   (Followers: 12)
Intl. J. of Internet and Enterprise Management     Hybrid Journal   (Followers: 1)
Intl. J. of Internet Manufacturing and Services     Hybrid Journal   (Followers: 1, SJR: 0.118, CiteScore: 0)
Intl. J. of Internet Marketing and Advertising     Hybrid Journal   (Followers: 21, SJR: 0.223, CiteScore: 1)
Intl. J. of Internet of Things and Cyber-Assurance     Hybrid Journal  
Intl. J. of Internet Protocol Technology     Hybrid Journal   (Followers: 2, SJR: 0.139, CiteScore: 1)
Intl. J. of Internet Technology and Secured Transactions     Hybrid Journal   (Followers: 8, SJR: 0.217, CiteScore: 0)
Intl. J. of Inventory Research     Hybrid Journal   (Followers: 2)
Intl. J. of Islamic Marketing and Branding     Hybrid Journal   (Followers: 6)
Intl. J. of Knowledge and Learning     Hybrid Journal   (Followers: 4, SJR: 0.103, CiteScore: 0)
Intl. J. of Knowledge and Web Intelligence     Hybrid Journal   (Followers: 41)
Intl. J. of Knowledge Engineering and Data Mining     Hybrid Journal   (Followers: 41)
Intl. J. of Knowledge Engineering and Soft Data Paradigms     Hybrid Journal   (Followers: 2)
Intl. J. of Knowledge Management in Tourism and Hospitality     Hybrid Journal   (Followers: 3)
Intl. J. of Knowledge Management Studies     Hybrid Journal   (Followers: 33, SJR: 0.111, CiteScore: 0)
Intl. J. of Knowledge-Based Development     Hybrid Journal   (Followers: 5, SJR: 0.278, CiteScore: 1)
Intl. J. of Lean Enterprise Research     Hybrid Journal   (Followers: 2)
Intl. J. of Learning and Change     Hybrid Journal   (Followers: 14, SJR: 0.189, CiteScore: 0)
Intl. J. of Learning and Intellectual Capital     Hybrid Journal   (Followers: 2, SJR: 0.228, CiteScore: 1)
Intl. J. of Learning Technology     Hybrid Journal   (Followers: 9, SJR: 0.184, CiteScore: 1)
Intl. J. of Leisure and Tourism Marketing     Hybrid Journal   (Followers: 20)
Intl. J. of Liability and Scientific Enquiry     Hybrid Journal   (Followers: 1)
Intl. J. of Lifecycle Performance Engineering     Hybrid Journal   (Followers: 1)
Intl. J. of Logistics Economics and Globalisation     Hybrid Journal   (Followers: 6)
Intl. J. of Logistics Systems and Management     Hybrid Journal   (Followers: 13, SJR: 0.371, CiteScore: 1)
Intl. J. of Low Radiation     Hybrid Journal   (Followers: 1, SJR: 0.115, CiteScore: 0)
Intl. J. of Machine Intelligence and Sensory Signal Processing     Hybrid Journal   (Followers: 5)
Intl. J. of Machining and Machinability of Materials     Hybrid Journal   (Followers: 6, SJR: 0.408, CiteScore: 1)
Intl. J. of Management and Decision Making     Hybrid Journal   (Followers: 7, SJR: 0.233, CiteScore: 1)
Intl. J. of Management and Enterprise Development     Hybrid Journal   (SJR: 0.164, CiteScore: 0)
Intl. J. of Management and Network Economics     Hybrid Journal  
Intl. J. of Management Concepts and Philosophy     Hybrid Journal   (Followers: 3)
Intl. J. of Management Development     Hybrid Journal   (Followers: 13)
Intl. J. of Management in Education     Hybrid Journal   (Followers: 8, SJR: 0.209, CiteScore: 0)
Intl. J. of Management Practice     Hybrid Journal   (Followers: 4, SJR: 0.127, CiteScore: 0)
Intl. J. of Managerial and Financial Accounting     Hybrid Journal   (Followers: 9, SJR: 0.195, CiteScore: 1)
Intl. J. of Manufacturing Research     Hybrid Journal   (Followers: 8, SJR: 0.411, CiteScore: 1)
Intl. J. of Manufacturing Technology and Management     Hybrid Journal   (Followers: 9, SJR: 0.159, CiteScore: 0)
Intl. J. of Markets and Business Systems     Hybrid Journal  
Intl. J. of Masonry Research and Innovation     Hybrid Journal   (Followers: 1)
Intl. J. of Mass Customisation     Hybrid Journal  
Intl. J. of Materials and Product Technology     Hybrid Journal   (Followers: 3, SJR: 0.23, CiteScore: 1)
Intl. J. of Materials and Structural Integrity     Hybrid Journal   (Followers: 8, SJR: 0.369, CiteScore: 0)
Intl. J. of Materials Engineering Innovation     Hybrid Journal   (Followers: 2, SJR: 0.178, CiteScore: 0)
Intl. J. of Mathematical Modelling and Numerical Optimisation     Hybrid Journal   (Followers: 6, SJR: 0.157, CiteScore: 0)
Intl. J. of Mathematics in Operational Research     Hybrid Journal   (Followers: 2, SJR: 0.322, CiteScore: 1)
Intl. J. of Mechanisms and Robotic Systems     Hybrid Journal   (Followers: 2)
Intl. J. of Mechatronics and Automation     Hybrid Journal   (Followers: 6, SJR: 0.129, CiteScore: 1)
Intl. J. of Mechatronics and Manufacturing Systems     Hybrid Journal   (Followers: 2, SJR: 0.199, CiteScore: 0)
Intl. J. of Medical Engineering and Informatics     Hybrid Journal   (Followers: 4, SJR: 0.181, CiteScore: 0)
Intl. J. of Metadata, Semantics and Ontologies     Hybrid Journal   (Followers: 11, SJR: 0.173, CiteScore: 1)
Intl. J. of Metaheuristics     Hybrid Journal   (Followers: 1)
Intl. J. of Microstructure and Materials Properties     Hybrid Journal   (Followers: 8, SJR: 0.148, CiteScore: 0)
Intl. J. of Migration and Border Studies     Hybrid Journal   (Followers: 17)
Intl. J. of Migration and Residential Mobility     Hybrid Journal   (Followers: 10)
Intl. J. of Mining and Mineral Engineering     Hybrid Journal   (Followers: 8, SJR: 0.232, CiteScore: 1)
Intl. J. of Mobile Communications     Hybrid Journal   (Followers: 9, SJR: 0.665, CiteScore: 2)
Intl. J. of Mobile Learning and Organisation     Hybrid Journal   (Followers: 18, SJR: 0.85, CiteScore: 2)
Intl. J. of Mobile Network Design and Innovation     Hybrid Journal   (Followers: 2, SJR: 0.123, CiteScore: 1)
Intl. J. of Modelling in Operations Management     Hybrid Journal   (Followers: 4)
Intl. J. of Modelling, Identification and Control     Hybrid Journal   (Followers: 1, SJR: 0.401, CiteScore: 2)
Intl. J. of Monetary Economics and Finance     Hybrid Journal   (Followers: 9, SJR: 0.237, CiteScore: 1)
Intl. J. of Multicriteria Decision Making     Hybrid Journal   (Followers: 8, SJR: 0.181, CiteScore: 0)
Intl. J. of Multimedia Intelligence and Security     Hybrid Journal   (Followers: 9)
Intl. J. of Multinational Corporation Strategy     Hybrid Journal  
Intl. J. of Multivariate Data Analysis     Hybrid Journal   (Followers: 2)
Intl. J. of Nano and Biomaterials     Hybrid Journal   (Followers: 9, SJR: 0.111, CiteScore: 0)
Intl. J. of Nanomanufacturing     Hybrid Journal   (SJR: 0.17, CiteScore: 0)
Intl. J. of Nanoparticles     Hybrid Journal   (Followers: 1, SJR: 0.167, CiteScore: 1)
Intl. J. of Nanotechnology     Hybrid Journal   (Followers: 8, SJR: 0.202, CiteScore: 0)
Intl. J. of Network Science     Hybrid Journal   (Followers: 3)
Intl. J. of Networking and Virtual Organisations     Hybrid Journal   (Followers: 14, SJR: 0.163, CiteScore: 0)
Intl. J. of Nonlinear Dynamics and Control     Hybrid Journal   (Followers: 5)
Intl. J. of Nuclear Desalination     Hybrid Journal   (Followers: 1)
Intl. J. of Nuclear Energy Science and Technology     Hybrid Journal   (Followers: 5, SJR: 0.246, CiteScore: 0)
Intl. J. of Nuclear Governance, Economy and Ecology     Hybrid Journal   (Followers: 1)
Intl. J. of Nuclear Hydrogen Production and Applications     Hybrid Journal   (Followers: 1)
Intl. J. of Nuclear Knowledge Management     Hybrid Journal   (Followers: 1)
Intl. J. of Nuclear Law     Hybrid Journal   (Followers: 5)
Intl. J. of Nuclear Safety and Security     Hybrid Journal   (Followers: 1)
Intl. J. of Ocean Systems Management     Hybrid Journal   (Followers: 3)
Intl. J. of Oil, Gas and Coal Technology     Hybrid Journal   (Followers: 9, SJR: 0.265, CiteScore: 1)
Intl. J. of Operational Research     Hybrid Journal   (Followers: 3, SJR: 0.467, CiteScore: 1)
Intl. J. of Organisational Design and Engineering     Hybrid Journal   (Followers: 5)
Intl. J. of Petroleum Engineering     Hybrid Journal   (Followers: 2)
Intl. J. of Planning and Scheduling     Hybrid Journal   (Followers: 3)
Intl. J. of Pluralism and Economics Education     Hybrid Journal  
Intl. J. of Portfolio Analysis and Management     Hybrid Journal   (Followers: 4)
Intl. J. of Postharvest Technology and Innovation     Hybrid Journal   (Followers: 3, SJR: 0.144, CiteScore: 0)
Intl. J. of Power and Energy Conversion     Hybrid Journal   (Followers: 3, SJR: 0.132, CiteScore: 0)
Intl. J. of Power Electronics     Hybrid Journal   (Followers: 25, SJR: 0.233, CiteScore: 1)
Intl. J. of Powertrains     Hybrid Journal   (Followers: 2)
Intl. J. of Precision Technology     Hybrid Journal   (Followers: 1)
Intl. J. of Private Law     Hybrid Journal   (Followers: 10, SJR: 0.101, CiteScore: 0)
Intl. J. of Process Management and Benchmarking     Hybrid Journal   (Followers: 2, SJR: 0.314, CiteScore: 1)
Intl. J. of Process Systems Engineering     Hybrid Journal   (Followers: 2)
Intl. J. of Procurement Management     Hybrid Journal   (Followers: 12, SJR: 0.331, CiteScore: 1)
Intl. J. of Product Development     Hybrid Journal   (Followers: 1, SJR: 0.209, CiteScore: 1)
Intl. J. of Product Lifecycle Management     Hybrid Journal   (Followers: 1, SJR: 0.328, CiteScore: 1)
Intl. J. of Productivity and Quality Management     Hybrid Journal   (Followers: 7, SJR: 0.352, CiteScore: 1)
Intl. J. of Project Organisation and Management     Hybrid Journal   (Followers: 19, SJR: 0.273, CiteScore: 1)
Intl. J. of Public Law and Policy     Hybrid Journal   (Followers: 12, SJR: 0.108, CiteScore: 0)
Intl. J. of Public Policy     Hybrid Journal   (Followers: 4, SJR: 0.128, CiteScore: 0)
Intl. J. of Public Sector Performance Management     Hybrid Journal   (Followers: 11, SJR: 0.142, CiteScore: 0)
Intl. J. of Qualitative Research in Services     Hybrid Journal   (Followers: 4)
Intl. J. of Quality and Innovation     Hybrid Journal   (Followers: 6)
Intl. J. of Quality Engineering and Technology     Hybrid Journal   (Followers: 4, SJR: 0.134, CiteScore: 0)
Intl. J. of Quantitative Research in Education     Hybrid Journal   (Followers: 5)
Intl. J. of Radio Frequency Identification Technology and Applications     Hybrid Journal   (Followers: 5)
Intl. J. of Rapid Manufacturing     Hybrid Journal   (Followers: 3)
Intl. J. of Reasoning-based Intelligent Systems     Hybrid Journal   (SJR: 0.126, CiteScore: 0)
Intl. J. of Reliability and Safety     Hybrid Journal   (Followers: 12, SJR: 0.201, CiteScore: 0)
Intl. J. of Renewable Energy Technology     Hybrid Journal   (Followers: 10)
Intl. J. of Research, Innovation and Commercialisation     Hybrid Journal  
Intl. J. of Revenue Management     Hybrid Journal   (Followers: 2, SJR: 0.154, CiteScore: 0)
Intl. J. of Risk Assessment and Management     Hybrid Journal   (Followers: 15, SJR: 0.142, CiteScore: 0)
Intl. J. of Satellite Communications Policy and Management     Hybrid Journal   (Followers: 12)
Intl. J. of Security and Networks     Hybrid Journal   (Followers: 11, SJR: 0.212, CiteScore: 1)
Intl. J. of Sensor Networks     Hybrid Journal   (Followers: 4, SJR: 0.25, CiteScore: 1)
Intl. J. of Service and Computing Oriented Manufacturing     Hybrid Journal   (Followers: 2)
Intl. J. of Services and Operations Management     Hybrid Journal   (Followers: 5, SJR: 0.288, CiteScore: 1)
Intl. J. of Services and Standards     Hybrid Journal   (Followers: 1, SJR: 0.13, CiteScore: 0)
Intl. J. of Services Operations and Informatics     Hybrid Journal   (Followers: 1, SJR: 0.106, CiteScore: 0)
Intl. J. of Services Sciences     Hybrid Journal  
Intl. J. of Services Technology and Management     Hybrid Journal   (Followers: 1, SJR: 0.129, CiteScore: 0)
Intl. J. of Services, Economics and Management     Hybrid Journal   (SJR: 0.118, CiteScore: 0)
Intl. J. of Shipping and Transport Logistics     Hybrid Journal   (Followers: 6, SJR: 0.416, CiteScore: 1)
Intl. J. of Signal and Imaging Systems Engineering     Hybrid Journal   (SJR: 0.179, CiteScore: 1)
Intl. J. of Simulation and Process Modelling     Hybrid Journal   (Followers: 5, SJR: 0.259, CiteScore: 1)
Intl. J. of Six Sigma and Competitive Advantage     Hybrid Journal   (Followers: 3, SJR: 0.161, CiteScore: 0)
Intl. J. of Smart Grid and Green Communications     Hybrid Journal   (Followers: 1)
Intl. J. of Smart Technology and Learning     Hybrid Journal   (Followers: 3)
Intl. J. of Social and Humanistic Computing     Hybrid Journal   (Followers: 1)
Intl. J. of Social Computing and Cyber-Physical Systems     Hybrid Journal   (Followers: 1)
Intl. J. of Social Entrepreneurship and Innovation     Hybrid Journal   (Followers: 22)
Intl. J. of Social Media and Interactive Learning Environments     Hybrid Journal   (Followers: 16)
Intl. J. of Social Network Mining     Hybrid Journal   (Followers: 2)
Intl. J. of Society Systems Science     Hybrid Journal  
Intl. J. of Soft Computing and Networking     Hybrid Journal   (Followers: 1)
Intl. J. of Software Engineering, Technology and Applications     Hybrid Journal   (Followers: 4)
Intl. J. of Space Science and Engineering     Hybrid Journal   (Followers: 10)
Intl. J. of Space-Based and Situated Computing     Hybrid Journal   (Followers: 2)
Intl. J. of Spatial, Temporal and Multimedia Information Systems     Hybrid Journal   (Followers: 1)
Intl. J. of Spatio-Temporal Data Science     Hybrid Journal  
Intl. J. of Sport Management and Marketing     Hybrid Journal   (Followers: 10, SJR: 0.377, CiteScore: 1)
Intl. J. of Strategic Business Alliances     Hybrid Journal   (Followers: 3)
Intl. J. of Strategic Change Management     Hybrid Journal   (Followers: 12)
Intl. J. of Strategic Engineering Asset Management     Hybrid Journal   (Followers: 5)
Intl. J. of Structural Engineering     Hybrid Journal   (Followers: 12, SJR: 0.326, CiteScore: 1)
Intl. J. of Supply Chain and Inventory Management     Hybrid Journal   (Followers: 14)
Intl. J. of Supply Chain and Operations Resilience     Hybrid Journal   (Followers: 7)
Intl. J. of Surface Science and Engineering     Hybrid Journal   (Followers: 8, SJR: 0.412, CiteScore: 1)
Intl. J. of Sustainable Agricultural Management and Informatics     Hybrid Journal   (Followers: 1)
Intl. J. of Sustainable Aviation     Hybrid Journal   (Followers: 4)
Intl. J. of Sustainable Design     Hybrid Journal   (Followers: 9)
Intl. J. of Sustainable Development     Hybrid Journal   (Followers: 16, SJR: 0.2, CiteScore: 0)
Intl. J. of Sustainable Economy     Hybrid Journal   (Followers: 1)
Intl. J. of Sustainable Manufacturing     Hybrid Journal   (Followers: 4)
Intl. J. of Sustainable Materials and Structural Systems     Hybrid Journal   (Followers: 3)
Intl. J. of Sustainable Real Estate and Construction Economics     Hybrid Journal   (Followers: 2)
Intl. J. of Sustainable Society     Hybrid Journal   (Followers: 3, SJR: 0.297, CiteScore: 1)
Intl. J. of Sustainable Strategic Management     Hybrid Journal   (Followers: 4)
Intl. J. of Swarm Intelligence     Hybrid Journal   (Followers: 2)
Intl. J. of System Control and Information Processing     Hybrid Journal   (Followers: 3)
Intl. J. of System of Systems Engineering     Hybrid Journal   (Followers: 2, SJR: 0.212, CiteScore: 0)
Intl. J. of Systems, Control and Communications     Hybrid Journal   (Followers: 4, SJR: 0.142, CiteScore: 0)
Intl. J. of Teaching and Case Studies     Hybrid Journal   (Followers: 5)

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Similar Journals
Journal Cover
International Journal of Public Sector Performance Management
Journal Prestige (SJR): 0.142
Number of Followers: 11  
 
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 1741-1041 - ISSN (Online) 1741-105X
Published by Inderscience Publishers Homepage  [449 journals]
  • Role of 4c's of marketing mix in building trust to achieve brand
           loyalty in case of fastener's industry: a PLS-SEM approach
    • Authors: Kanishk Gupta
      Pages: 587 - 604
      Abstract: With more and more industries becoming reliant on fasteners industry for goods, competition is on elevation among businesses within fasteners industry. The principal aim of this paper is to probe the role of 4c's of marketing mix, i.e., consumer needs, communication, cost and convenience in predicting trust as a factor and further investigate impact of trust on brand loyalty in fasteners industry. A sample size of 220 respondents was acquired for the study. PLS-SEM approach was employed to examine the research framework along with bootstrapping approach to test the fabricated hypotheses. As per the findings, all the 4c's of marketing positively influenced and predicted trust. Trust had a strong and positive influence on brand loyalty. All the hypotheses constructed were supported as per bootstrapping approach.
      Keywords: communication; convenience; cost; commitment; corporate image; trust; brand loyalty; fastener's industry
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 587 - 604
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110131
      Issue No: Vol. 6, No. 5 (2020)
       
  • Preferences of Indian consumers towards attributes of online shopping
           websites: a conjoint analysis
    • Authors: Aanchal Aggarwal
      Pages: 605 - 621
      Abstract: The purpose of this study is to explicate the preferences of Indian consumers towards attributes of online shopping websites. Through an in depth literature review, we discovered three attributes of online shopping website considered as most important by consumers that will increase their purchase intensions i.e. perceived usability, perceived security and perceived information quality. These three attributes consists of eight different factors namely site design, shopping convenience, transaction security, payment system, delivery, product value, customer communication and special content information. In all, 300 Indian consumers of Delhi NCR region who are online shoppers had been surveyed to conduct the above research agenda with the help of conjoint analysis using OLS regression model. It is found that the perceived information quality is most important attribute followed by perceived security and perceived usability. Also, the factors that are most preferred under these attributes are product value, transaction security and site design respectively.
      Keywords: online shopping; website attributes; perceived usability; perceived security; perceived information quality; purchase intentions; B2C marketplace
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 605 - 621
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110132
      Issue No: Vol. 6, No. 5 (2020)
       
  • Customer perception towards Patanjali megastore and Kirana store - a
           comparative study
    • Authors: Noopur Saxena, Shreya Gupta, Aastha Gautam
      Pages: 622 - 631
      Abstract: In India and across the world the ideas of herbal and pure products are gaining importance. Patanjali because of its herbal nature, fine quality and rational price is giving tough competition to its counterpart MNCs and unorganised retailers. With the view of promoting organised sector retailing, Patanjali has opened Patanjali megastores, Patanjali Chikitsalaya and Arogya Kendra. But because of the availability of Patanjali products at nearby Kirana and other stores, the preference of the customers towards megastore is less. This study makes a comparative analysis between Patanjali megastore and Kirana store, to identify the factors which act as a hindrance in the growth of Patanjali megastore in Delhi and examined the impact of demographic variables. 152 respondents were surveyed. Independent T-test and ANOVA were used for data analysis. The findings may help the megastores and policy makers in better understanding customer requirements and help in formulation of suitable growth strategies.
      Keywords: Patanjali megastore; Kirana store; unorganised retailers; organised sector; customer perception
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 622 - 631
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110133
      Issue No: Vol. 6, No. 5 (2020)
       
  • Testing of weak market efficiency in Indian Stock Exchange employing
           variance ratio test
    • Authors: Miklesh Prasad Yadav, Madhu Arora
      Pages: 632 - 641
      Abstract: The rational investors want to maximise their invested amount. It will happen only if one knows the possibility of arbitrage opportunity in market. If stock market is efficient, one cannot generate abnormal profit. The objective of the present study is to test the weak market efficiency of Indian Stock Market. The stock indices are Sensex and Nifty. The daily adjusted closing price of these two companies is collected from October 8, 2012 to October 5, 2018. The variance ratio test was employed to test the weak market efficiency. The result revealed that Indian market is not efficient. It is found that technical analysts can generate excess return in Indian Stock Market both in Sensex and Nifty.
      Keywords: variance ratio test; market efficiency; unit root test; random walk model
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 632 - 641
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110134
      Issue No: Vol. 6, No. 5 (2020)
       
  • An empirical study on influence of e-CRM towards customer loyalty in
           banking sector
    • Authors: Siddharth Shastri, Ridhima Sharma, Vaishali Sethi
      Pages: 642 - 652
      Abstract: To succeed and grow wholly in an exceedingly competitive corporate scenario like the Indian banking sector, simply drawing new consumers is inadequate. Service providers lie Axis Bank should strive to retain their existing consumers to succeed and grow. This study was created to examine and delve into the relationships of the promotional initiatives of ecrm, allegiance and relationship quality. According to the findings, respondents usually had an optimistic outlook towards the ecrm promotional strategies undertaken by Axis Bank, comprising of e-DM, relational interaction, privileged conduct and observed incentive.
      Keywords: e-banking; e-CRM; Axis Bank; perception; trust; relationship
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 642 - 652
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110135
      Issue No: Vol. 6, No. 5 (2020)
       
  • Exploring E - CRM in Indian banking sector
    • Authors: Ridhima Sharma, Siddharth Shastri, Jitendra Singh Rathore
      Pages: 653 - 663
      Abstract: Consumer relationship management can be explicated as the procedure of gaining, retaining and developing rewarding consumers. It demands an unambiguous centre on the service characteristics that signify value to the consumer and initiates allegiance. CRM is considered to be 10% strategy and 90% action as per according to certain literature. It is considered as business strategy that increases value to customer services in bank and brings customers near to business. To derive customer delight a proper strategic alliance is required in implementation. E-CRM emerged from internet and web technology, which helps in facilitation of implementation of customer relationship management. It relies on internet or web-based interactions between company and customers.
      Keywords: e-CRM; customer; website; trustworthiness; corporate strategy; quality service
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 653 - 663
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110136
      Issue No: Vol. 6, No. 5 (2020)
       
  • Exploring the training methods for effective employee's performance in
           IT organisations in India: a SEM approach
    • Authors: Ridhima Sharma, Siddharth Shastri, Jitendra Singh Rathore
      Pages: 664 - 675
      Abstract: In the dynamic phase of the market, all organisations have a variety of opportunities to grab and number of challenges to satisfy. The purpose of this study is to shed more light into the relationship of perceived training effectiveness, with various variable factors like performance appraisal, skill development, leadership etc. based on empirical research, conducted in IT organisations. A structured instrument was developed based on the review of the literature of the theme of research for data collection from the employees of top 5 IT organisations (as per NASSCOM 2016-2017). The present research provides an exclusive theoretical model that demonstrates the impact of on-the-job and off-the-job training in work efficiency, work quantity and work quality. It is concluded that if an organisation wants to increase their employee's performance they need to have a balance between on the job training and off the job training.
      Keywords: training methods; employee's performance; IT organisations; India
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 664 - 675
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110137
      Issue No: Vol. 6, No. 5 (2020)
       
  • A study on quality of work life, motivation and employee engagement among
           nurses in private hospitals of Indore
    • Authors: Sopnamayee Acharya, Gunjan Anand
      Pages: 676 - 686
      Abstract: Nurses are professional practitioners who are responsible for providing leadership to nursing services, co-ordinate services and attend people in community all the time. This study focuses on the nursing quality of working environment in private hospitals of Indore. This paper attempts to identify the relationship that exists among quality of work life (QWL), employee motivation and employee engagement of nurses working in private hospitals situated in Indore City. The results projected are based on technical analysis. The research design was descriptive and non-probability convenience sampling method was applied to select nurses from private hospitals of Indore City. The total number of respondents for this study was 200. To find out the relationship correlation coefficient has been calculated with significant at 0.01 and 0.05 levels. The study also analyses the moderating role of employee motivation between QWL and employee engagement.
      Keywords: nurses; quality of work life; QWL; employee motivation; employee engagement
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 676 - 686
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110138
      Issue No: Vol. 6, No. 5 (2020)
       
  • Strategic mismatch: a case of developing country India
    • Authors: Sopnamayee Acharya, Gunjan Anand
      Pages: 687 - 707
      Abstract: Development story of country India is multifaceted, but continuous growth cannot be taken for granted. With time, the country is getting downgraded on many global parameters and indexes irrespective of abundant resources. Keeping this notion as a pivot point, the study attempted to find out strategic mismatch in terms of planning of developmental and growth policies. Global competitiveness indexes have been used to identify the strategic thrust area for India and budget documents have analysed for exploring the focused area by policymakers. Strategic thrusts area and the focused area have been then compared to find out the mismatch in terms of alignment. Vast differences were found in the thrust area and focused areas. Strategic changes in term of formulation and implementation of policy are needed to overcome the ground level problem of inefficiency. The study presents several implications for researchers, policymakers as well as executors for being mindful with the quantitative approach of growth.
      Keywords: India; strategic mismatch; GCI; budget; plans; policies
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 687 - 707
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110139
      Issue No: Vol. 6, No. 5 (2020)
       
  • Bhartiya model of financial literacy as a key to sustainable development
    • Authors: Harsh Purohit, Ravisha Chutani
      Pages: 708 - 721
      Abstract: This study attempts to explore the new ideas of sustainable holistic development to assess the financial literacy of the respondents considering Bhartiya culture and context and also identifies the impact of Bhartiya financial literacy level on the respondents' financial literacy decision. Data collection was done through a structured questionnaire which was divided into two parts: first part comprises of demographic variables and second part contains 12 variables affecting financial literacy decision of the respondents. The median percentage of correct answers of the sample was considered to frame Bhartiya financial literacy level and/or to classify the subgroups. Further, exploratory factor analysis was conducted to reduce the variables influencing financial literacy decision of the respondents. Regression analysis was also performed to measure the significant impact of Bhartiya financial literacy level on financial literacy decision of the respondents' and found the statistically significant impact on the financial literacy decision of the respondents.
      Keywords: demographics; Bhartiya model of financial literacy; financial decision; factor analysis; Indian households; regression analysis; Haryana; Punjab; sustainable development; India
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 708 - 721
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110140
      Issue No: Vol. 6, No. 5 (2020)
       
  • Exploring the effect of perceived risk on adoption of mobile banking in
           India
    • Authors: Noopur Saxena, Navneet Gera, Raman Preet Singh
      Pages: 722 - 736
      Abstract: The growth of mobile banking is below expectation. The functionality of mobile for banking services is limited due to the risk and vulnerability involved in mobile banking. The objective of this study is to investigate the impact of perceived risk on consumer intention to adopt m-banking. For this, 242 non-users of m-banking in Delhi were surveyed with given 26 different statements. Derived from perceived risk theory, five essential perceived risk determinants were validated, including perceived financial risk, privacy risk, performance risk, psychological risk and time risk. Exploratory factor analysis and confirmatory factor analysis were used to explore the factors. The finding of the paper suggested that perceived privacy risk is the most critical factor which acts as a barrier in the mobile banking acceptance. The findings may help the banking sector, corporate and policy makers in better understanding of perceived risk and will also help in framing the relevant strategies.
      Keywords: mobile banking; perceived risk; consumer acceptance; perceived privacy risk
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 722 - 736
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110141
      Issue No: Vol. 6, No. 5 (2020)
       
  • Board composition and board size impact on financial performance of the
           company
    • Authors: Nikita Agrawal, Vijay Lakshmi
      Pages: 737 - 747
      Abstract: The paper seeks to determine the impact of board composition (proportion of the non-executive directors) and board size on the financial performance of the companies. The study employed panel data of 145 companies for a period of five years and has employed panel regression model to study the relationship between different variables. This study does not find any significant relationship between board size and financial performance of the company. Also, the study concludes a positive relation between non-executive directors and financial performance of the company as these directors bring their expertise, network and resources to the organisation which is crucial for the growth and performance of the enterprise.
      Keywords: non-executive directors; board size; financial performance
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 737 - 747
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110142
      Issue No: Vol. 6, No. 5 (2020)
       
  • Examining role of trust in shaping online shopping attitude among
           women: an empirical assessment
    • Authors: Nikita Agrawal, Vijay Lakshmi
      Pages: 748 - 766
      Abstract: Regardless of this rise in the number of internet users in India, the penetration rate of internet shopping in the country still remains little. Thus, this paper emphasises on building a framework around the factors that are responsible for lack of trust in Indian women consumers on internet shopping and presentation their effect on the women consumers' shopping attitude. A sample of 508 women was administered across India. Techniques of exploratory and confirmatory factor analysis as well as structure equation modelling with AMOS were employed to confirm factor configuration and to perform second-order SEM on the nine-point Likert scale. The results signify that the three antecedents impact trust in e-commerce among women in India and there is a positive impact of trust in e-commerce on online shopping attitude among women online shoppers in India, whereas age has no significant moderation effect on the relationship between trust and attitude towards online shopping.
      Keywords: online shopping; trust; online shopping attitude; moderating influence; age; website quality; website reputation; electronic word of mouth; EWOM
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 748 - 766
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110143
      Issue No: Vol. 6, No. 5 (2020)
       
  • Reliability through mindfulness in Indian aircraft maintenance
           organisations: a proposed framework
    • Authors: Jitesh Bhardwaj, Anu Singh Lather, Vikas Gupta
      Pages: 767 - 779
      Abstract: Mindfulness is defined as, "A state of consciousness in which attention is focused on present-moment phenomena occurring both externally and internally" [Dane, (2011), p.1000]. "Individuals who are mindfully engaged in a task are both motivated and able to explore a wider variety of perspectives, make more relevant and precise distinctions about phenomena in their environments, enabling them to adapt to shifts in those environment." Reliability is the degree of consistency of a measure. A measure is said to have a high reliability if it produces similar results under consistent conditions. A high reliability organisation (HRO) is an organisation that has avoided catastrophe in complex and risky environments where accidents are normal (Bourrier, 2011; Weick and Sutcliffe, 2011). Key aspects of organisational mindfulness which are relevant to quality and reliability include preoccupation with failure, reluctance to simplify, attention to operations, focus on resilience, and the migration of decisions to expertise (Weick and Sutcliffe, 2001). By focusing on the present, paying attention to operational detail, willingness to consider alternative perspectives, and an interest in investigating and understanding failures, individual and collective mindfulness are promoted (Langer, 1989).
      Keywords: mindfulness; reliability; high reliability; high reliability organisation; HRO
      Citation: International Journal of Public Sector Performance Management, Vol. 6, No. 5 (2020) pp. 767 - 779
      PubDate: 2020-10-07T23:20:50-05:00
      DOI: 10.1504/IJPSPM.2020.110145
      Issue No: Vol. 6, No. 5 (2020)
       
 
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