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Publisher: Emerald   (Total: 342 journals)

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Showing 1 - 200 of 342 Journals sorted alphabetically
A Life in the Day     Hybrid Journal   (Followers: 12)
Academia Revista Latinoamericana de Administraci√≥n     Open Access   (Followers: 2, SJR: 0.178, CiteScore: 1)
Accounting Auditing & Accountability J.     Hybrid Journal   (Followers: 32, SJR: 1.71, CiteScore: 3)
Accounting Research J.     Hybrid Journal   (Followers: 25, SJR: 0.144, CiteScore: 0)
Accounting, Auditing and Accountability J.     Hybrid Journal   (Followers: 24, SJR: 2.187, CiteScore: 4)
Advances in Accounting Education     Hybrid Journal   (Followers: 16, SJR: 0.279, CiteScore: 0)
Advances in Appreciative Inquiry     Hybrid Journal   (Followers: 1, SJR: 0.451, CiteScore: 1)
Advances in Autism     Hybrid Journal   (Followers: 22, SJR: 0.222, CiteScore: 1)
Advances in Dual Diagnosis     Hybrid Journal   (Followers: 47, SJR: 0.21, CiteScore: 1)
Advances in Gender Research     Full-text available via subscription   (Followers: 4, SJR: 0.16, CiteScore: 0)
Advances in Intl. Marketing     Full-text available via subscription   (Followers: 6)
Advances in Mental Health and Intellectual Disabilities     Hybrid Journal   (Followers: 73, SJR: 0.296, CiteScore: 0)
Advances in Mental Health and Learning Disabilities     Hybrid Journal   (Followers: 30)
African J. of Economic and Management Studies     Hybrid Journal   (Followers: 10, SJR: 0.216, CiteScore: 1)
Agricultural Finance Review     Hybrid Journal   (SJR: 0.406, CiteScore: 1)
Aircraft Engineering and Aerospace Technology     Hybrid Journal   (Followers: 199, SJR: 0.354, CiteScore: 1)
American J. of Business     Hybrid Journal   (Followers: 17)
Annals in Social Responsibility     Full-text available via subscription  
Anti-Corrosion Methods and Materials     Hybrid Journal   (Followers: 11, SJR: 0.235, CiteScore: 1)
Arts and the Market     Hybrid Journal   (Followers: 9)
Asia Pacific J. of Innovation and Entrepreneurship     Open Access  
Asia Pacific J. of Marketing and Logistics     Hybrid Journal   (Followers: 8, SJR: 0.425, CiteScore: 1)
Asia-Pacific J. of Business Administration     Hybrid Journal   (Followers: 5, SJR: 0.234, CiteScore: 1)
Asian Association of Open Universities J.     Open Access   (Followers: 1)
Asian Education and Development Studies     Hybrid Journal   (Followers: 5, SJR: 0.233, CiteScore: 1)
Asian J. on Quality     Hybrid Journal   (Followers: 3)
Asian Review of Accounting     Hybrid Journal   (Followers: 2, SJR: 0.222, CiteScore: 1)
Aslib J. of Information Management     Hybrid Journal   (Followers: 28, SJR: 0.725, CiteScore: 2)
Aslib Proceedings     Hybrid Journal   (Followers: 299)
Assembly Automation     Hybrid Journal   (Followers: 2, SJR: 0.603, CiteScore: 2)
Baltic J. of Management     Hybrid Journal   (Followers: 3, SJR: 0.309, CiteScore: 1)
Benchmarking : An Intl. J.     Hybrid Journal   (Followers: 10, SJR: 0.559, CiteScore: 2)
British Food J.     Hybrid Journal   (Followers: 16, SJR: 0.5, CiteScore: 2)
Built Environment Project and Asset Management     Hybrid Journal   (Followers: 15, SJR: 0.46, CiteScore: 1)
Business Process Re-engineering & Management J.     Hybrid Journal   (Followers: 8)
Business Strategy Series     Hybrid Journal   (Followers: 6)
Career Development Intl.     Hybrid Journal   (Followers: 17, SJR: 0.527, CiteScore: 2)
China Agricultural Economic Review     Hybrid Journal   (Followers: 2, SJR: 0.31, CiteScore: 1)
China Finance Review Intl.     Hybrid Journal   (Followers: 5, SJR: 0.245, CiteScore: 0)
Chinese Management Studies     Hybrid Journal   (Followers: 4, SJR: 0.278, CiteScore: 1)
Circuit World     Hybrid Journal   (Followers: 16, SJR: 0.246, CiteScore: 1)
Collection Building     Hybrid Journal   (Followers: 11, SJR: 0.296, CiteScore: 1)
COMPEL: The Intl. J. for Computation and Mathematics in Electrical and Electronic Engineering     Hybrid Journal   (Followers: 3, SJR: 0.22, CiteScore: 1)
Competitiveness Review : An Intl. Business J. incorporating J. of Global Competitiveness     Hybrid Journal   (Followers: 5, SJR: 0.274, CiteScore: 1)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 14, SJR: 0.731, CiteScore: 2)
Corporate Communications An Intl. J.     Hybrid Journal   (Followers: 7, SJR: 0.453, CiteScore: 1)
Corporate Governance Intl. J. of Business in Society     Hybrid Journal   (Followers: 7, SJR: 0.336, CiteScore: 1)
Critical Perspectives on Intl. Business     Hybrid Journal   (SJR: 0.378, CiteScore: 1)
Cross Cultural & Strategic Management     Hybrid Journal   (Followers: 8, SJR: 0.504, CiteScore: 2)
Development and Learning in Organizations     Hybrid Journal   (Followers: 7, SJR: 0.138, CiteScore: 0)
Digital Library Perspectives     Hybrid Journal   (Followers: 27, SJR: 0.341, CiteScore: 1)
Direct Marketing An Intl. J.     Hybrid Journal   (Followers: 6)
Disaster Prevention and Management     Hybrid Journal   (Followers: 21, SJR: 0.47, CiteScore: 1)
Drugs and Alcohol Today     Hybrid Journal   (Followers: 135, SJR: 0.245, CiteScore: 1)
Education + Training     Hybrid Journal   (Followers: 23)
Education, Business and Society : Contemporary Middle Eastern Issues     Hybrid Journal   (Followers: 1, SJR: 1.707, CiteScore: 3)
Emerald Emerging Markets Case Studies     Hybrid Journal   (Followers: 1)
Employee Relations     Hybrid Journal   (Followers: 8, SJR: 0.551, CiteScore: 2)
Engineering Computations     Hybrid Journal   (Followers: 3, SJR: 0.444, CiteScore: 1)
Engineering, Construction and Architectural Management     Hybrid Journal   (Followers: 10, SJR: 0.653, CiteScore: 2)
English Teaching: Practice & Critique     Hybrid Journal   (SJR: 0.417, CiteScore: 1)
Equal Opportunities Intl.     Hybrid Journal   (Followers: 3)
Equality, Diversity and Inclusion : An Intl. J.     Hybrid Journal   (Followers: 14, SJR: 0.5, CiteScore: 1)
EuroMed J. of Business     Hybrid Journal   (Followers: 1, SJR: 0.26, CiteScore: 1)
European Business Review     Hybrid Journal   (Followers: 8, SJR: 0.585, CiteScore: 3)
European J. of Innovation Management     Hybrid Journal   (Followers: 24, SJR: 0.454, CiteScore: 2)
European J. of Management and Business Economics     Open Access   (Followers: 1, SJR: 0.239, CiteScore: 1)
European J. of Marketing     Hybrid Journal   (Followers: 21, SJR: 0.971, CiteScore: 2)
European J. of Training and Development     Hybrid Journal   (Followers: 13, SJR: 0.477, CiteScore: 1)
Evidence-based HRM     Hybrid Journal   (Followers: 5, SJR: 0.537, CiteScore: 1)
Facilities     Hybrid Journal   (Followers: 3, SJR: 0.503, CiteScore: 2)
Foresight     Hybrid Journal   (Followers: 7, SJR: 0.34, CiteScore: 1)
Gender in Management : An Intl. J.     Hybrid Journal   (Followers: 20, SJR: 0.412, CiteScore: 1)
Grey Systems : Theory and Application     Hybrid Journal   (Followers: 1)
Health Education     Hybrid Journal   (Followers: 2, SJR: 0.421, CiteScore: 1)
Higher Education, Skills and Work-based Learning     Hybrid Journal   (Followers: 47, SJR: 0.426, CiteScore: 1)
History of Education Review     Hybrid Journal   (Followers: 12, SJR: 0.26, CiteScore: 0)
Housing, Care and Support     Hybrid Journal   (Followers: 8, SJR: 0.171, CiteScore: 0)
Human Resource Management Intl. Digest     Hybrid Journal   (Followers: 18, SJR: 0.129, CiteScore: 0)
Humanomics     Hybrid Journal   (Followers: 2, SJR: 0.333, CiteScore: 1)
IMP J.     Hybrid Journal  
Indian Growth and Development Review     Hybrid Journal   (SJR: 0.174, CiteScore: 0)
Industrial and Commercial Training     Hybrid Journal   (Followers: 5, SJR: 0.301, CiteScore: 1)
Industrial Lubrication and Tribology     Hybrid Journal   (Followers: 5, SJR: 0.334, CiteScore: 1)
Industrial Management & Data Systems     Hybrid Journal   (Followers: 7, SJR: 0.904, CiteScore: 3)
Industrial Robot An Intl. J.     Hybrid Journal   (Followers: 2, SJR: 0.318, CiteScore: 1)
Info     Hybrid Journal   (Followers: 1)
Information and Computer Security     Hybrid Journal   (Followers: 22, SJR: 0.307, CiteScore: 1)
Information Technology & People     Hybrid Journal   (Followers: 44, SJR: 0.671, CiteScore: 2)
Interactive Technology and Smart Education     Hybrid Journal   (Followers: 12, SJR: 0.191, CiteScore: 1)
Interlending & Document Supply     Hybrid Journal   (Followers: 61)
Internet Research     Hybrid Journal   (Followers: 37, SJR: 1.645, CiteScore: 5)
Intl. J. for Lesson and Learning Studies     Hybrid Journal   (Followers: 4, SJR: 0.324, CiteScore: 1)
Intl. J. for Researcher Development     Hybrid Journal   (Followers: 10)
Intl. J. of Accounting and Information Management     Hybrid Journal   (Followers: 9, SJR: 0.275, CiteScore: 1)
Intl. J. of Bank Marketing     Hybrid Journal   (Followers: 8, SJR: 0.654, CiteScore: 3)
Intl. J. of Climate Change Strategies and Management     Hybrid Journal   (Followers: 17, SJR: 0.353, CiteScore: 1)
Intl. J. of Clothing Science and Technology     Hybrid Journal   (Followers: 7, SJR: 0.318, CiteScore: 1)
Intl. J. of Commerce and Management     Hybrid Journal   (Followers: 1)
Intl. J. of Conflict Management     Hybrid Journal   (Followers: 15, SJR: 0.362, CiteScore: 1)
Intl. J. of Contemporary Hospitality Management     Hybrid Journal   (Followers: 13, SJR: 1.452, CiteScore: 4)
Intl. J. of Culture Tourism and Hospitality Research     Hybrid Journal   (Followers: 20, SJR: 0.339, CiteScore: 1)
Intl. J. of Development Issues     Hybrid Journal   (Followers: 9, SJR: 0.139, CiteScore: 0)
Intl. J. of Disaster Resilience in the Built Environment     Hybrid Journal   (Followers: 6, SJR: 0.387, CiteScore: 1)
Intl. J. of Educational Management     Hybrid Journal   (Followers: 5, SJR: 0.559, CiteScore: 1)
Intl. J. of Emergency Services     Hybrid Journal   (Followers: 8, SJR: 0.201, CiteScore: 1)
Intl. J. of Emerging Markets     Hybrid Journal   (Followers: 3, SJR: 0.474, CiteScore: 2)
Intl. J. of Energy Sector Management     Hybrid Journal   (Followers: 2, SJR: 0.349, CiteScore: 1)
Intl. J. of Entrepreneurial Behaviour & Research     Hybrid Journal   (Followers: 4, SJR: 0.629, CiteScore: 2)
Intl. J. of Event and Festival Management     Hybrid Journal   (Followers: 7, SJR: 0.388, CiteScore: 1)
Intl. J. of Gender and Entrepreneurship     Hybrid Journal   (Followers: 6, SJR: 0.445, CiteScore: 1)
Intl. J. of Health Care Quality Assurance     Hybrid Journal   (Followers: 12, SJR: 0.358, CiteScore: 1)
Intl. J. of Health Governance     Hybrid Journal   (Followers: 26, SJR: 0.247, CiteScore: 1)
Intl. J. of Housing Markets and Analysis     Hybrid Journal   (Followers: 9, SJR: 0.211, CiteScore: 1)
Intl. J. of Human Rights in Healthcare     Hybrid Journal   (Followers: 7, SJR: 0.205, CiteScore: 0)
Intl. J. of Information and Learning Technology     Hybrid Journal   (Followers: 8, SJR: 0.226, CiteScore: 1)
Intl. J. of Innovation Science     Hybrid Journal   (Followers: 11, SJR: 0.197, CiteScore: 1)
Intl. J. of Intelligent Computing and Cybernetics     Hybrid Journal   (Followers: 3, SJR: 0.214, CiteScore: 1)
Intl. J. of Intelligent Unmanned Systems     Hybrid Journal   (Followers: 4)
Intl. J. of Islamic and Middle Eastern Finance and Management     Hybrid Journal   (Followers: 9, SJR: 0.375, CiteScore: 1)
Intl. J. of Law and Management     Hybrid Journal   (Followers: 2, SJR: 0.217, CiteScore: 1)
Intl. J. of Law in the Built Environment     Hybrid Journal   (Followers: 3, SJR: 0.227, CiteScore: 0)
Intl. J. of Leadership in Public Services     Hybrid Journal   (Followers: 25)
Intl. J. of Lean Six Sigma     Hybrid Journal   (Followers: 7, SJR: 0.802, CiteScore: 3)
Intl. J. of Logistics Management     Hybrid Journal   (Followers: 10, SJR: 0.71, CiteScore: 2)
Intl. J. of Managerial Finance     Hybrid Journal   (Followers: 5, SJR: 0.203, CiteScore: 1)
Intl. J. of Managing Projects in Business     Hybrid Journal   (Followers: 2, SJR: 0.36, CiteScore: 2)
Intl. J. of Manpower     Hybrid Journal   (Followers: 2, SJR: 0.365, CiteScore: 1)
Intl. J. of Mentoring and Coaching in Education     Hybrid Journal   (Followers: 24, SJR: 0.426, CiteScore: 1)
Intl. J. of Migration, Health and Social Care     Hybrid Journal   (Followers: 12, SJR: 0.307, CiteScore: 1)
Intl. J. of Numerical Methods for Heat & Fluid Flow     Hybrid Journal   (Followers: 11, SJR: 0.697, CiteScore: 3)
Intl. J. of Operations & Production Management     Hybrid Journal   (Followers: 18, SJR: 2.052, CiteScore: 4)
Intl. J. of Organizational Analysis     Hybrid Journal   (Followers: 3, SJR: 0.268, CiteScore: 1)
Intl. J. of Pervasive Computing and Communications     Hybrid Journal   (Followers: 3, SJR: 0.138, CiteScore: 1)
Intl. J. of Pharmaceutical and Healthcare Marketing     Hybrid Journal   (Followers: 4, SJR: 0.25, CiteScore: 1)
Intl. J. of Physical Distribution & Logistics Management     Hybrid Journal   (Followers: 11, SJR: 1.821, CiteScore: 4)
Intl. J. of Prisoner Health     Hybrid Journal   (Followers: 8, SJR: 0.303, CiteScore: 1)
Intl. J. of Productivity and Performance Management     Hybrid Journal   (Followers: 7, SJR: 0.578, CiteScore: 2)
Intl. J. of Public Sector Management     Hybrid Journal   (Followers: 28, SJR: 0.438, CiteScore: 1)
Intl. J. of Quality & Reliability Management     Hybrid Journal   (Followers: 7, SJR: 0.492, CiteScore: 2)
Intl. J. of Quality and Service Sciences     Hybrid Journal   (Followers: 2, SJR: 0.309, CiteScore: 1)
Intl. J. of Retail & Distribution Management     Hybrid Journal   (Followers: 6, SJR: 0.742, CiteScore: 3)
Intl. J. of Service Industry Management     Hybrid Journal   (Followers: 2)
Intl. J. of Social Economics     Hybrid Journal   (Followers: 5, SJR: 0.225, CiteScore: 1)
Intl. J. of Sociology and Social Policy     Hybrid Journal   (Followers: 50, SJR: 0.3, CiteScore: 1)
Intl. J. of Sports Marketing and Sponsorship     Hybrid Journal   (Followers: 1, SJR: 0.269, CiteScore: 1)
Intl. J. of Structural Integrity     Hybrid Journal   (Followers: 2, SJR: 0.228, CiteScore: 0)
Intl. J. of Sustainability in Higher Education     Hybrid Journal   (Followers: 14, SJR: 0.502, CiteScore: 2)
Intl. J. of Tourism Cities     Hybrid Journal   (Followers: 2, SJR: 0.502, CiteScore: 0)
Intl. J. of Web Information Systems     Hybrid Journal   (Followers: 4, SJR: 0.186, CiteScore: 1)
Intl. J. of Wine Business Research     Hybrid Journal   (Followers: 8, SJR: 0.562, CiteScore: 2)
Intl. J. of Workplace Health Management     Hybrid Journal   (Followers: 11, SJR: 0.303, CiteScore: 1)
Intl. Marketing Review     Hybrid Journal   (Followers: 15, SJR: 0.895, CiteScore: 3)
Irish J. of Occupational Therapy     Open Access   (Followers: 5)
ISRA Intl. J. of Islamic Finance     Open Access  
J. for Multicultural Education     Hybrid Journal   (Followers: 1, SJR: 0.237, CiteScore: 1)
J. of Accounting & Organizational Change     Hybrid Journal   (Followers: 5, SJR: 0.301, CiteScore: 1)
J. of Accounting in Emerging Economies     Hybrid Journal   (Followers: 9)
J. of Adult Protection, The     Hybrid Journal   (Followers: 15, SJR: 0.314, CiteScore: 1)
J. of Advances in Management Research     Hybrid Journal   (Followers: 2)
J. of Aggression, Conflict and Peace Research     Hybrid Journal   (Followers: 45, SJR: 0.222, CiteScore: 1)
J. of Agribusiness in Developing and Emerging Economies     Hybrid Journal   (SJR: 0.108, CiteScore: 0)
J. of Applied Accounting Research     Hybrid Journal   (Followers: 16, SJR: 0.227, CiteScore: 1)
J. of Applied Research in Higher Education     Hybrid Journal   (Followers: 49, SJR: 0.2, CiteScore: 0)
J. of Asia Business Studies     Hybrid Journal   (Followers: 2, SJR: 0.245, CiteScore: 1)
J. of Assistive Technologies     Hybrid Journal   (Followers: 19)
J. of Business & Industrial Marketing     Hybrid Journal   (Followers: 8, SJR: 0.652, CiteScore: 2)
J. of Business Strategy     Hybrid Journal   (Followers: 11, SJR: 0.333, CiteScore: 1)
J. of Centrum Cathedra     Open Access  
J. of Children's Services     Hybrid Journal   (Followers: 5, SJR: 0.243, CiteScore: 1)
J. of Chinese Economic and Foreign Trade Studies     Hybrid Journal   (Followers: 1, SJR: 0.2, CiteScore: 0)
J. of Chinese Entrepreneurship     Hybrid Journal   (Followers: 4)
J. of Chinese Human Resource Management     Hybrid Journal   (Followers: 6, SJR: 0.173, CiteScore: 1)
J. of Communication Management     Hybrid Journal   (Followers: 6, SJR: 0.625, CiteScore: 1)
J. of Consumer Marketing     Hybrid Journal   (Followers: 18, SJR: 0.664, CiteScore: 2)
J. of Corporate Real Estate     Hybrid Journal   (Followers: 3, SJR: 0.368, CiteScore: 1)
J. of Criminal Psychology     Hybrid Journal   (Followers: 130, SJR: 0.268, CiteScore: 1)
J. of Criminological Research, Policy and Practice     Hybrid Journal   (Followers: 44, SJR: 0.254, CiteScore: 1)
J. of Cultural Heritage Management and Sustainable Development     Hybrid Journal   (Followers: 10, SJR: 0.257, CiteScore: 1)
J. of Documentation     Hybrid Journal   (Followers: 179, SJR: 0.613, CiteScore: 1)
J. of Economic and Administrative Sciences     Hybrid Journal   (Followers: 2)
J. of Economic Studies     Hybrid Journal   (Followers: 5, SJR: 0.733, CiteScore: 1)
J. of Economics, Finance and Administrative Science     Open Access   (Followers: 1, SJR: 0.217, CiteScore: 1)
J. of Educational Administration     Hybrid Journal   (Followers: 6, SJR: 1.252, CiteScore: 2)
J. of Enabling Technologies     Hybrid Journal   (Followers: 8, SJR: 0.369, CiteScore: 1)
J. of Engineering, Design and Technology     Hybrid Journal   (Followers: 16, SJR: 0.212, CiteScore: 1)
J. of Enterprise Information Management     Hybrid Journal   (Followers: 4, SJR: 0.827, CiteScore: 4)
J. of Enterprising Communities People and Places in the Global Economy     Hybrid Journal   (Followers: 1, SJR: 0.281, CiteScore: 1)
J. of Entrepreneurship and Public Policy     Hybrid Journal   (Followers: 8, SJR: 0.262, CiteScore: 1)
J. of European Industrial Training     Hybrid Journal   (Followers: 2)
J. of European Real Estate Research     Hybrid Journal   (Followers: 3, SJR: 0.268, CiteScore: 1)
J. of Facilities Management     Hybrid Journal   (Followers: 5, SJR: 0.33, CiteScore: 1)
J. of Family Business Management     Hybrid Journal   (Followers: 7)
J. of Fashion Marketing and Management     Hybrid Journal   (Followers: 12, SJR: 0.608, CiteScore: 2)
J. of Financial Crime     Hybrid Journal   (Followers: 370, SJR: 0.228, CiteScore: 0)
J. of Financial Economic Policy     Hybrid Journal   (Followers: 1, SJR: 0.186, CiteScore: 0)
J. of Financial Management of Property and Construction     Hybrid Journal   (Followers: 8, SJR: 0.309, CiteScore: 1)
J. of Financial Regulation and Compliance     Hybrid Journal   (Followers: 8, SJR: 0.159, CiteScore: 0)
J. of Financial Reporting and Accounting     Hybrid Journal   (Followers: 13)
J. of Forensic Practice     Hybrid Journal   (Followers: 58, SJR: 0.205, CiteScore: 1)

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Journal Cover
Library Management
Journal Prestige (SJR): 0.412
Citation Impact (citeScore): 1
Number of Followers: 1057  
  Hybrid Journal Hybrid journal (It can contain Open Access articles)
ISSN (Print) 0143-5124
Published by Emerald Homepage  [342 journals]
  • Guest editorial
    • Pages: 346 - 348
      Abstract: Library Management, Volume 39, Issue 6/7, Page 346-348, August 2018.

      Citation: Library Management
      PubDate: 2018-06-21T09:03:19Z
      DOI: 10.1108/LM-03-2018-0027
  • Mapping collaboration and impact of library and information science
           research in sub-Saharan Africa, from 1995 to 2016
    • Pages: 349 - 363
      Abstract: Library Management, Volume 39, Issue 6/7, Page 349-363, August 2018.
      Purpose The purpose of this paper is to map and visualise collaboration patterns and citation impact of the library and information science research in sub-Saharan Africa between 1995 and 2016. Design/methodology/approach Data were extracted from the Thomson Reuters’ citation indexes using the name of the country in an advanced search platform. The search was limited to documents designated as articles. Data were analysed using the VosViewer software to obtain network maps and frequencies of occurrence. Findings The findings reveal that publication and citation impact of LIS research in sub-Saharan Africa has continued to grow since 1995; foreign countries have immensely contributed to the evolution and development of LIS research in the region; research collaboration occurs both regionally and internationally, with the latter being the most prominent; South Africa, Nigeria and Kenya are the most active participants in LIS research collaboration in the region; and that on average, international collaboration in LIS research in sub-Saharan Africa attracts more citations than other types of collaboration. Research limitations/implications The study was limited to the data indexed in the Web of Science citation indexes and focused on sub-Saharan African countries only. Practical implications Collaboration is said to lead to increased research output and impact, hence the need for sub-Saharan African researchers and institutions to initiate strategies that will create conducive environments for research collaboration. There is need for collaborative ventures between LIS practitioners and educators as well as increased cooperation among LIS schools within and outside of sub-Saharan African countries. Partnerships involving students and programmes such as research fellowship, post-doctoral researchers as well as visiting researchers may complement any existing strategies that can be pursued to increase collaborative research in LIS in the region. Originality/value The paper, while drawing lessons from previous papers, adopted a variety of techniques to examine collaboration patterns and impact of LIS research over a longer period of publication time, i.e. 1995 to 2016, and a larger geographic scope.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:10Z
      DOI: 10.1108/LM-06-2017-0059
  • The evolving role of public libraries in South Africa in addressing
           information poverty
    • Pages: 364 - 374
      Abstract: Library Management, Volume 39, Issue 6/7, Page 364-374, August 2018.
      Purpose The purpose of this paper is to provide an overview of the historical development of libraries in South Africa against a backdrop of poverty and social inequality. In particular, this paper illustrates how the development of libraries in South Africa both reflected and influenced information poverty and has as its goal to increase awareness of the role of libraries in the alleviation of information poverty. Design/methodology/approach The information in this paper is based on doctoral research completed by the author who investigated the role of libraries in the alleviation of information poverty in South Africa. The methodology for the research included two case studies, interviews, examination of library records, and observation. An extensive review of the professional literature and recorded histories provided imperative context for that research and this paper. Findings Findings indicate that libraries can play an important role in the alleviation of information poverty in South Africa. Libraries are underutilized in this role and in order to increase their capacity in addressing information poverty, one should consider the historical circumstances behind the dispossession of library services. Understanding the development of libraries in South Africa and sociopolitical ramifications of this development can encourage and inform greater participation of libraries in the alleviation of information poverty in the future. Originality/value This paper compiles the work and findings of previous studies on the history of South African libraries. The information provided here offers an accessible and efficient history of libraries in South Africa. In so doing, it provides context that is invaluable to the understanding of how the development of libraries throughout time can have sociopolitical effects on the people and their circumstances. The paper also encourages increased understanding of the value and purpose of libraries in combating information poverty in South Africa.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:01Z
      DOI: 10.1108/LM-08-2017-0072
  • Copyright and information service provision in public university libraries
           in Kenya
    • Pages: 375 - 388
      Abstract: Library Management, Volume 39, Issue 6/7, Page 375-388, August 2018.
      Purpose Copyright law supposedly brings a balance between copyright owners and information users as a way of creating a harmonious relationship. The purpose of this paper is to examine the relationship between Kenya’s Copyright Act and the provision of information services in public university libraries in Kenya. Design/methodology/approach The study was informed by both the organization theory and the social systems theory which, respectively, provided a base for discussion on the library and its basic functions, and an interdisciplinary approach that accommodate library services and law. Data were collected from a sample of 77 librarians from public universities libraries, and analyzed using the qualitative method. Findings The study established that librarians were reasonably aware of the copyright Act. However, they were apprehensive and uncertain about copyright effect on the library. Evidence from the study showed that librarians needed to extend their knowledge and understanding of the copyright law for the effective provision of information services. The paper concludes that there is scope for librarians, using their wealth of knowledge and expertise, to make relevant and useful suggestions on copyright. Such contribution would assist in bringing harmony in the use of copyrighted materials. Originality/value These findings are original and will be useful in giving general direction on copyright. The study highlights the important issue of universities as parent institutions providing needed leadership in the copyright area.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:15Z
      DOI: 10.1108/LM-07-2017-0067
  • The governance and management of public library services in Nigeria
    • Pages: 389 - 401
      Abstract: Library Management, Volume 39, Issue 6/7, Page 389-401, August 2018.
      Purpose The purpose of this paper is to explore the managerial and governance issues that impact on service delivery in public libraries in Nigeria. Within many countries this seems to be a challenge often resulting in an ineffective service delivery resulting in underutilisation thereof. This study was conducted among administrators and managers of public libraries in Nigeria to establish the current status quo concerning governance and management issues impacting on service delivery. Design/methodology/approach A qualitative study using interviews was used to illicit data from three permanent secretaries, six public library directors, and six heads of rural community libraries, purposively selected for the study. Findings The findings show that variables such as relevant academic qualifications, years of experience, and designation of the administrators and managers of public libraries affect service delivery. A huge dependency on government bodies for decision making and funding was established. Impediments to good management of the libraries were found to be inadequate funding; lack of involvement of stakeholders in public library administration; and inappropriate public library legislation. Practical implications The study recommends the promulgation of a public library-specific act in order to regulate the administration and management of this public unit, involve stakeholders in public library administration, as well as the provision of alternative forms of funding in order to alleviate the dependence on governmental budgets. Originality/value With very little research available on these issues in Nigeria, this paper will create awareness among all stakeholders of specific governance and managerial issues impacting on effective service delivery to public library users so that it can be addressed.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:03Z
      DOI: 10.1108/LM-08-2017-0075
  • The effectiveness of leadership styles among academic and research
           librarians in Eastern and Southern Africa
    • Pages: 402 - 417
      Abstract: Library Management, Volume 39, Issue 6/7, Page 402-417, August 2018.
      Purpose The purpose of this paper is to investigate the leadership styles that academic and research librarians apply as well as their effectiveness in meeting their institutions’ strategic objectives. The study also compared and contrasted the leadership styles and their corresponding impact in the effective delivery of academic and research library services in Kenya and South Africa. Design/methodology/approach The study applied a survey research technique to garner the opinions of the librarians about the leadership styles of their leaders. Primary data were collected through key informant interviews with academic and research librarians. Additional data were collected through documentary analysis. The data were analysed and processed through content analysis. Findings The findings indicate that most academic and research library leaders in South Africa and Kenya embrace a democratic leadership style. The results also show that most academic and research librarians hold the view that the leadership styles of their managers have a great impact on their individual performance and overall organisational effectiveness. Practical implications The results of the study can be used to recommend or adopt leadership styles which have a higher potential of making a greater impact in Kenyan and South African academic and research libraries. The results can also be used as the basis for relevant curricula and policy development. Originality/value The role of university librarians as leaders and the determinants of the effectiveness of academic and research library leaders, including leadership styles, have received minimal attention from scholars, particularly those in Africa. This study addresses the gap as it investigated the impact of the leadership styles of academic and research librarians on the effectiveness of their institutions, compared the academic and research library leadership scenarios in South Africa with Kenya, and makes recommendations on how to enhance leadership effectiveness.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:32Z
      DOI: 10.1108/LM-06-2017-0056
  • Restructuring for relevance: a paradigm shift for academic libraries
    • Pages: 418 - 429
      Abstract: Library Management, Volume 39, Issue 6/7, Page 418-429, August 2018.
      Purpose The purpose of this paper is to report on the development of a flexible and robust academic library structure that meets the demands of an ever changing user community and remains relevant and fit for purpose in a technology-driven age. The new structure makes provision for the delivery of new and innovative services responding to the need for a paradigm shift in twenty-first century academic librarianship. The move away from subject librarianship, which has been the bastion of South African academic librarianship, is significant. Design/methodology/approach This paper used the exploratory method to gain new insights into library structures that have restructured for the twenty-first century. The exploratory study was used to gain new insights into functional librarianship. Despite the short comings of the exploratory method, the method was deemed most appropriate as UCT Libraries was not seeking definitive answers but a process that would provide opportunities to explore possibilities for subsequent processes. Findings The move from subject librarianship to functional librarianship has given the library the opportunity to restructure. The restructured library can now offer new and/or radically expanded services to meet the demands of a twenty-first century academic library. Practical implications The development of new and future roles and responsibilities commensurate with a robust and “future-driven” structure will consolidate the library’s role as a collaborator in the teaching and learning, and research agendas of a higher education institution. Originality/value This paper will be of interest and value to library managers and staff wanting to develop a library structure that responds positively to the redefinition of the professional roles and functions of the library and to strategically position the academic library for the future. It will also be of interest to library and information science academics who may want to re-examine their curricula for the incorporation of new trends.
      Citation: Library Management
      PubDate: 2018-06-21T09:02:54Z
      DOI: 10.1108/LM-06-2017-0062
  • Diffusion of open source integrated library systems in academic libraries
           in Africa
    • Pages: 430 - 448
      Abstract: Library Management, Volume 39, Issue 6/7, Page 430-448, August 2018.
      Purpose Libraries globally automate their operations and services using integrated library systems (ILS) to increase operational efficiency and meet the ever-evolving demands of their users. Open source ILS (OS ILS) has become more popular globally. The purpose of this paper is to better understand the diffusion of OS ILS in academic libraries in Uganda. Design/methodology/approach Rogers’ diffusion of innovation (DoI) supplemented by the fit-viability theory was used as a theoretical framework. A questionnaire was developed based on extant literature and distributed electronically to representative members of a Ugandan university library association. Findings The diffusion of OS ILS in Ugandan academic libraries approximates the S-curve expected based on DoI. Ugandan academic libraries are adopting OS ILS for more flexibility to meet changing needs at what is perceived as an affordable cost but not all are fully satisfied. Koha is the most adopted OS ILS and is also being considered by all libraries without any ILS or a proprietary ILS. The information and communication technology (ICT) infrastructure, organizational procurement policies and national procurement legislation, human resource capacity and limited finances are barriers to diffusion. The total cost of ownership and technical skills required are of particular concern for OS ILS. Research limitations/implications The research was limited to a single African country and the recommendations may not be transferable to other African countries. Future research can expand the survey, the countries studied and/or address the methodological limitations of this study. Practical implications When embarking upon library automation using OS ILS or migrating to an OS ILS solution libraries should consider their ICT infrastructure, local support community, available training and be realistic about the costs. Local library associations should provide guidance on OS ILS selection, ongoing training, and opportunities for knowledge sharing. LIS schools should consider expanding their curriculum to include library automation and, in Uganda incorporate training on Koha as OS ILS. Libraries and library associations should advocate to reduce restrictive organizational procurement policies and national procurement legislation. Originality/value Studies on country-level diffusion of ILS are comparatively few, particularly in African countries. This is the first country-level study of OS ILS diffusion in Uganda. This study can positively impact future patterns of diffusion for optimal deployment of OS ILS software by informing academic libraries, university management, library association, LIS schools, and policymakers in Uganda and across the African continent, and encouraging academics and researchers to teach and study library automation using OS ILS.
      Citation: Library Management
      PubDate: 2018-06-21T09:02:38Z
      DOI: 10.1108/LM-05-2017-0052
  • In vogue: demand for scholarly publications among academic librarians
    • Pages: 449 - 461
      Abstract: Library Management, Volume 39, Issue 6/7, Page 449-461, August 2018.
      Purpose The lack of a country-wide data on the extent to which academic librarians in Ghana publish combined with perceived publishing challenges as indicated by a number of scholars including Opoku (2012) leaves much to be desired. Therefore, the purpose of this paper is to seek the views of professional librarians in Ghana on the subject. Design/methodology/approach Using a sample size of 45 out of 50 academic librarians who make up the membership of the Consortium of Academic and Research Libraries, the study employed the descriptive survey research strategy in identifying the prospects and challenges associated with academic publications among librarians in Ghana. Findings Opportunities for growth, institutional encouragement, requirements for promotion, and opportunities for research training are some of the factors that motivated academic librarians to publish in scholarly journals notwithstanding the pressures to perform their professional duties. Challenges often encountered included lack of research grants, high rejection rate of publishing agencies, lack of research skills and difficulty in getting access to research journals. Practical implications On the basis of the above, the establishment of research fund and an award scheme for persons or units with the highest number of publications among others are recommended. Originality/value With the exception of cited works, all other forms of this research output are the handiwork of the researchers and have neither been a reproduction of existing research nor ever published in any other journal.
      Citation: Library Management
      PubDate: 2018-06-21T09:02:55Z
      DOI: 10.1108/LM-11-2017-0119
  • Access to electronic and print information resources by people with visual
           impairments in university libraries
    • Pages: 462 - 473
      Abstract: Library Management, Volume 39, Issue 6/7, Page 462-473, August 2018.
      Purpose The purpose of this paper is to discuss the implication of copyright on access to electronic and print information resources by people with visual impairments in university libraries. The paper examines the extent to which electronic and print information resources in university libraries are accessible to people with visual impairments; the extent to which existing national/international copyright laws facilitate or hamper access to electronic and print information resources by people with visual impairments; examine challenges facing people with visual impairments in accessing electronic and print information resources; and how these challenges can be ameliorated. Design/methodology/approach The paper is based on review of empirical and theoretical literature and is underpinned by Oliver’s (1990) social model of disability. Findings The findings reveal that many university libraries the world over lack the capacity to offer an effective information service to people with visual impairments. Furthermore, the stringent copyright laws and licensing regimes for purchasing or transcribing content from one format to another make provision of information services to people with visual impairments difficult. In-university libraries are faced with various challenges in accessing electronic and print information that include among others copyright and licensing restrictions, and system design issues. Assistive technologies (ATs), enabling policies, skilled staff and facilitative copyright regimes can help ameliorate some of these barriers. Practical implications ATs, enabling policies, skilled staff and facilitative copyright regimes are key to unlocking the barriers that hinder people with visual impairments from effectively accessing print and electronic resources in university libraries. Protection of the basic rights of persons with disabilities including visual impairments, the elimination of social discrimination and bridging the accessibility gap are integral to social inclusion. This paper provides the basic information to university libraries for addressing challenges associated with access to electronic and print resources by people with visual impairments. Social implications Access to information to all including people with visual impairments in society is a basic human and moral right that every human being must enjoy. The Sustainable Development Goals’ 2030 agenda for sustainable development envisages a world of universal respect for human rights and human dignity […] equality and non-discrimination, an equitable, tolerant, open and socially inclusive world in which the needs of the most vulnerable are met (United Nations, 2015), and inclusive rights such as education, access to services (including information) and employment for people with disabilities. Originality/value This paper builds on existing literature and contributes to the growing body of knowledge on access by people with disabilities predicating on World Summit on Information Society principle and agenda 2030 on sustainable development goals.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:38Z
      DOI: 10.1108/LM-04-2017-0038
  • A comparison of the cataloguing and classification curriculum and job
    • Pages: 474 - 487
      Abstract: Library Management, Volume 39, Issue 6/7, Page 474-487, August 2018.
      Purpose The purpose of this paper is to compare the cataloguing and classification curriculum offered in South African LIS schools and the job market requirement for cataloguers in South Africa (SA). It was instigated by the changes that have occurred in the LIS field over the past decade, especially in cataloguing and classification. Design/methodology/approach An interpretive, qualitative approach was used, and content analysis was used as a research and data analysis method. Data were obtained from 3 sources: cataloguing and classification course outlines obtained from 6 LIS schools, 18 interviews conducted with professional cataloguers and 10 job advertisements obtained through newspaper scanning and from the LIASA listserv. Findings The results indicate that LIS schools teach basic and advanced cataloguing and classification theory and practical topics. The main objective of the courses is to teach students knowledge organisation. The subjects are offered at bachelor’s degree and postgraduate diploma levels. Tools such as AACR2, RDA, MARC21, DDC and LCSH are mainly used to teach the courses. Professional cataloguers and job advertisements indicate that employers require the knowledge and skills to use the above-mentioned tools. Job advertisements also indicate that a national diploma and two years’ work experience are the minimum requirements for employing cataloguers. Practical implications This paper will inform academics whether they are teaching the relevant curriculum. If not, they will have to implement changes or improvements to the current curriculum. It will also help employers get a picture of what is offered in LIS schools and make judgements on whether it is relevant in the job market or not. Originality/value This paper has compared what is offered in LIS schools and what is required in the job market and found that there is match between what is offered and required, although there are areas to be improved. This is the first paper to establish that link in SA.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:07Z
      DOI: 10.1108/LM-09-2017-0089
  • Professional development in private university libraries in Ghana
    • Pages: 488 - 502
      Abstract: Library Management, Volume 39, Issue 6/7, Page 488-502, August 2018.
      Purpose There has been a significant change in the provision of library services due to the application of technology to every aspect of library services. This has posed a major challenge to library staff as they need to be abreast with current technologies and their application to library services. One means by which a librarian can overcome this challenge is through professional development (PD) programs. The purpose of this paper is to determine PD opportunities in private university libraries in Ghana. Design/methodology/approach A cross-sectional survey of 61 staff and interviews with 20 heads of libraries was conducted to collect data from 25 private universities in Ghana. Findings The study revealed that not all library staff in the private universities were allowed to attend PD programs. None of the private universities studied had a policy on PD and only three institutions made budgetary allocation to PD programs. Majority of the private universities did not have in-house PD programs and there were no means of knowledge sharing in most of the libraries studied. Originality/value In this paper, the researchers identified the major challenges encountered by library staff in private universities in Ghana and propose that librarians should see PD as a part of their own responsibility while, libraries should have a PD policy and make budgetary allocation toward PD.
      Citation: Library Management
      PubDate: 2018-06-21T09:03:21Z
      DOI: 10.1108/LM-06-2017-0055
  • Libraries as bureaucracies: a SWOT analysis
    • Abstract: Library Management, Ahead of Print.
      Purpose Bureaucracy in libraries is typically presented in terms of six banal characteristics originally identified by the historian Max Weber at the turn of the twentieth century. In web cases, bureaucracy in libraries as seen as a system that might be undone. These characterizations underestimate the power of bureaucracy as a force external and intrinsic to libraries. The purpose of this paper is to reintroduce the topic of libraries as bureaucracies such that library practitioners can identify, question and reform aspects of bureaucracy in libraries. Design/methodology/approach A review of literature from the library field and from the social sciences is presented in the framework of a SWOT analysis, such that readers can see bureaucracy in libraries for its strengths and weaknesses, as well as in regards to its external opportunities and threats. Findings Bureaucracy is a largely misunderstood and overlooked topic, in all disciplines, including library science. Generally, bureaucracy is presented as a negative and ineffective system operating in the public sector only, though bureaucracies serve many positive purposes and functions in all aspects of society. Bureaucracy cannot be dismantled, though opportunities exist to eliminate its less desirable aspects and effects. In some ways, libraries exemplify bureaucratic thinking, yet in webs, libraries are poised to offset or challenge the harmful effects of bureaucracy in all other aspects of society. Originality/value Bureaucracy is seldom considered in library research or in other fields. As such, it is a grossly misunderstood subject. This extensively research paper synthesizes the literature that does exist on the topic, and expands upon it using theory from the social sciences. As such, this paper stands to begin a discussion about how libraries can restructure and respond to change.
      Citation: Library Management
      PubDate: 2018-10-10T12:54:22Z
      DOI: 10.1108/LM-03-2018-0019
  • A bibliometric services workshop for subject librarians
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to report on the development and analysis of an internal bibliometric services workshop for subject librarians. Primary goals of the workshop were to create an opportunity for collegial knowledge and skill sharing, and to identify discipline specific gaps and future support requirements. Design/methodology/approach Two campus librarians who typically offer bibliometric support services used pre- and post-surveys to plan and assess the workshop for subject liaison librarians. Findings Subject librarians from across the university expressed interest in developing bibliometric support services. The 12 workshop participants (30 percent of subject librarians) support diverse areas including the humanities, social sciences, life sciences, education and outreach, and the school of business. Post-workshop survey respondents highlighted the contextualization of available measures and the appropriate application of metrics in different disciplines to be the most helpful topics covered. Finally, while the institution subscribes to several citation analysis databases, more familiarity with Google Scholar citations was requested to address user needs and preferences across the various disciplines. Most participants expressed interest in attending additional workshops. Originality/value This study showcases the experience of campus librarians working together across academic schools and disciplines to respond to the increasing demand for bibliometric and scholarly impact support services. While services such as citation analysis have typically been siloed in specific job descriptions or subject areas within the library, these are service areas that can benefit from internal library-collaboration opportunities and knowledge sharing.
      Citation: Library Management
      PubDate: 2018-10-10T12:53:21Z
      DOI: 10.1108/LM-03-2018-0014
  • Aspects of measuring the impact of new innovations in Finnish libraries
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to examine aspects of measuring the impact of new innovations in Finnish libraries. Design/methodology/approach Along with the change of paradigm of libraries’ ways of action toward more networked and with the developing of new innovative services, new evaluation methods and indicators will be needed to show the value and impact of the operation of these services. Findings To measure the impact of services produced by the networking of several organizations and the added value perceived by the patrons, new methods of impact assessment are needed, as well as change in the way of thinking. Originality/value In the libraries, there is only a little if at all discussion about the need and means of showing the results, impact and value of the library services to their clientele, their frame organizations or the society. This is the first article to examine aspects of measuring the impact of new innovations in Finnish libraries.
      Citation: Library Management
      PubDate: 2018-10-08T09:33:56Z
      DOI: 10.1108/LM-11-2017-0130
  • Consortia from past to future
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to review the global history of library consortia from ancient times until the present and propose further development of consortia to address journal costs and research distribution. Design/methodology/approach The global history of consortia is reviewed, with a concentration on the early years of the American Library Association. Findings Consortia have proved their value in making libraries more efficient and in advancing research through combined efforts in developing indexes and catalogues. Research limitations/implications The paper encourages libraries to build on their history of cooperation and extend it by linking their repositories, using their own strengths to battle excessive subscription fees, and become publishers in their own right. Practical implications Consortia are encouraged to work together to build a global repository, to stand firm against predatory pricing and to take the lead in the dissemination of scholarship. Originality/value This paper proposes that libraries join in broad regional consortia to oppose unjustifiable prices imposed by the major publishers and that libraries, with their institutions, work regionally and internationally to take control of the distribution of research.
      Citation: Library Management
      PubDate: 2018-10-02T10:51:56Z
      DOI: 10.1108/LM-02-2018-0006
  • Public libraries in Switzerland: RDA and the FRBRization watershed
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to investigate how Swiss public libraries are experiencing a normative revolution connected to new cataloging standards, such as RDA and the FRBRization of catalogs. Design/methodology/approach Thanks to semi-structured interviews, the paper analyzes the current positioning of Swiss public libraries on the “bibliographic transition” issue by using a case study of the network of municipal libraries in Geneva. Findings In Switzerland, the federal and multi-linguistic structure of the library networks increases the organizational obstacles to the adoption of new cataloging principles and formats. At the local level, the Swiss municipal libraries have to cope with this complexity to transform their structures and continue to offer competitive and effective services to their users. Practical implications The paper proposes six scenarios of technology watershed for the analyzed case study and their consequences for cataloging standards and rules. Social implications The paper shows how the adoption of technological and conceptual innovations has to be done in the face of real organizational and administrative constraints, especially in the case of public lending libraries. Originality/value The paper analyzes at the empirical and theoretical levels how, especially in Switzerland, the variety of governance levels and linguistic areas have made strategizing more complex for public lending libraries.
      Citation: Library Management
      PubDate: 2018-09-24T01:47:20Z
      DOI: 10.1108/LM-08-2017-0074
  • Customer care practices at the University of Nairobi (UON), Jomo Kenyatta
           Memorial Library (JKML), Kenya
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to provide an analysis of the customer care practices at the University of Nairobi, Jomo Kenyatta Memorial Library (JKML), Kenya. Design/methodology/approach A descriptive research design was used. Simple random sampling technique was used to derive at an appropriate sample from the target population. A structured questionnaire and face-to-face interview was used to collect both quantitative and qualitative data. A total of 384 questionnaires were distributed to students and library staff. Face-to-face interview was conducted among five section heads. Data were analyzed using Microsoft Excel and presented in tabulated summaries and figures. Findings JKML had not only put in place customer care practices but had also provided reliable services with notable professionalism among staff. Users were satisfied with the attention and information resources provided. Challenges encountered related to inadequate ICT infrastructure, lack of a written policy, lack of customer care skills among library staff and lack of managerial support. The study recommended inclusion of customer care in the mainstream of the strategic plan of the university. Research limitations/implications The major implication for this study is that sustainable customer care self-assessment needs to be explored in national and private libraries in Kenya. Practical implications This study provides a significant practical outlook on marketing-savvy approaches toward customer care and efforts made toward the achievement of the goals of the university. Originality/value This study provides insights on good practices on customer care which can be emulated by other academic libraries and adds value to the knowledge base.
      Citation: Library Management
      PubDate: 2018-09-21T02:15:25Z
      DOI: 10.1108/LM-05-2018-0038
  • Marketing of academic health libraries 2.0: a case study
    • Abstract: Library Management, Ahead of Print.
      Purpose The advent of Web 2.0 in libraries persuades the librarians to adopt new ways to communicate, determine, and satisfy the needs of the users. The paper aims to discuss this issue. Design/methodology/approach A 30-question questionnaire was given to 30 undergraduate medical students of Vardhman Mahavir Medical College and a 10-question questionnaire was given to the librarian, to find out: the marketing and promotional strategies employed by the library; determine the awareness and satisfaction level of the users; prepare library profile, customer profile and market profile; and perform SWOT analysis. User responses were coded and processed using GNU PSPP software. Findings From the library profile of Vardhman Mahavir Medical College library, it can be concluded that the library has the potential to offer better services and products to its users. From the customer profile of Vardhman Mahavir Medical College library, it is concluded that the most of its users are young male undergraduate students who use the library more on weekly basis. From the market profile of Vardhman Mahavir Medical College library, it is concluded that the library has not invested in the marketing and has no promotion strategy or marketing strategy for its products and services. Also, the library has only one digital promotional activity. From the SWOT analysis of Vardhman Mahavir Medical College library, it is concluded that the library does not use any of the social platforms to market its products and services. Most of the users are unaware of the services and products offered by the library. There are many opportunities for the library to work upon and improve the quality of products and services being offered to its users. Research limitations/implications The major limitation of the present study is its small sample size. It is very difficult to conduct surveys in health libraries because of the busy schedule of the undergraduate medical students and their reluctance to fill out lengthy questionnaires. However, this small sample size only made it possible to conduct the SWOT analysis on the basis of the users’ survey successfully. Further, the small sample size helped to take into account all the opportunities stated by the users which would not have been possible if a larger sample size was taken. Originality/value This study is one of a kind which provides an overview of marketing research of an academic health library of New Delhi (India) with a special focus on library profile, market profile, customer profile and SWOT analysis. It addresses the gaps in the literature by studying marketing in the context of academic health libraries in the digital environment.
      Citation: Library Management
      PubDate: 2018-09-19T11:13:58Z
      DOI: 10.1108/LM-03-2018-0013
  • The Finna service: meeting the new measurement challenges in libraries
    • Abstract: Library Management, Ahead of Print.
      Purpose In the transformed information environment, the impact and value of the services are not adequately shown using the traditional library metrics. It needs to be supplemented with user-centered ways of measurement. The paper aims to discuss these issues. Design/methodology/approach The paper is a case study of the new Finna service and the measurement challenges it presents. Findings The standards guiding the measurement and evaluation of libraries cannot offer a “cook-book” for the organizations to follow. The paper suggests that as a one possible response to this, the Net Promoter Score can be used as one indicator in measuring the impact of new services. Research limitations/implications The findings of the paper are preliminary, because so far there is not a wide experience of the use of NPS in libraries. This calls for further study. The results are encouraging, but more testing is needed with different services. Originality/value NPS has not been widely used in libraries before.
      Citation: Library Management
      PubDate: 2018-09-05T12:23:47Z
      DOI: 10.1108/LM-02-2018-0007
  • The current status of innovation in the university libraries of Pakistan
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to examine the current status of innovations in the university libraries of Pakistan because the desire for reshaping the university libraries is now necessary to fulfill the mission of higher education, i.e. to be competitive and compatible in the international market. Design/methodology/approach The content is based on the literature. For this purpose, the researchers’ 20 years’ experience and the websites of all the 183 universities of Pakistan have been reviewed. A checklist of 40 innovations (Jantz, 2013), used in ACRL libraries and prepared by the researcher, is used as a yardstick to measure the innovation status of university libraries. Findings The findings indicate that a large majority of university libraries, ranging from 70 to 100 percent, have not adopted these innovations. Only 15 percent of university libraries all over Pakistan are relatively better on the innovation adoption scale. Research limitations/implications The data are explored by reviewing the websites of university libraries of Pakistan. Viewpoint of librarian and administrators of university librarian is not taken at this stage. Practical implications It will be helpful for the practitioner community to brain think on serious grounds for future improvements by having a clear picture of current status. Social implications By analyzing the standings of university libraries of Pakistan vs developed countries, the professionals would get awareness and they might be take initiatives for extending the services suitable and compatible with the present and future needs of users. Ultimately, profession and users satisfaction could be obtained. Originality/value The aspects discussed in the context of Pakistan may catch the attention of policy makers for the sake of improvement of university libraries, and growth of their professionals. It is further assumed that this situation is similar to the other neighboring developing countries. So, the work will raise the awareness among professionals of other countries too.
      Citation: Library Management
      PubDate: 2018-08-28T08:53:05Z
      DOI: 10.1108/LM-08-2017-0085
  • Library stakeholder attitudes and new technology
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to provide advice for library managers on the collection of feedback from stakeholders. An example of radio frequency identification (RFID) is used to illustrate what can be learned and how decisions can be improved with this feedback. Design/methodology/approach The stakeholder, RFID and library literature are reviewed and lessons for improving future technology decisions are developed. The results of a direct-mail survey of 394 members of the general public in the Midwest illustrate the insights that can be gained with marketing research. Findings Many libraries appear to have neglected getting feedback from some stakeholders before implementing RFID tagging of materials. Gathering specific information from local stakeholders (including some that are only indirectly influenced by a decision) can help improve the odds of initiative success. Regular dialogs with stakeholder groups can help librarians track progress of programs, identify issues and prepare response strategies. Practical implications If librarians had conducted surveys about RFID or self-service checkouts when the technologies were under consideration, they would have gained a greater appreciation of the concerns some individuals had. Dialogs could have been started, educational events could have been planned and other responses could have been developed. The stakeholders to be regularly consulted should include individuals who are indirectly affected by the library. These lessons can be followed when librarians consider other initiatives. Originality/value This paper offers library leaders new insights into when and how to gather information from stakeholders. Tips are offered to improve the effectiveness of surveys and focus groups.
      Citation: Library Management
      PubDate: 2018-08-28T01:15:07Z
      DOI: 10.1108/LM-02-2018-0012
  • Using SEM-PLS to assess users satisfaction of library service quality:
           evidence from Malaysia
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to examine the impact of Libqual+™ dimension (affect of services, information control and Library as a place) on user satisfaction at Universiti Kebangsaan Malaysia (UKM). Design/methodology/approach Data were collected using a sample of 100 students and it was analyzed using SPSS and SmartPLS. The measurement model was analyzed using composite reliability, convergent and discriminate validity while the structural model was used to predict the relationships between variables. Findings The results indicated that services, information control and library as a place have a significant and positive impact on the overall satisfaction of library users, with affect of services being the most important predictor of library user satisfaction. Practical implications Overall, users are satisfied with the services provided by the UKM library. Results from this study will help librarians to make better decisions in providing effective services and fulfilling the library’s vision and mission. Originality/value The study provides insight into the UKM University how to use LibQual+™ dimension to improve user’s satisfaction.
      Citation: Library Management
      PubDate: 2018-08-28T01:13:11Z
      DOI: 10.1108/LM-03-2018-0023
  • The current innovation status of university libraries in Pakistan
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to examine the current status of innovations in the university libraries of Pakistan because desire for reshaping the university libraries is now the necessity for full filling the mission of higher education, i.e. to be competitive and compatible in international market. Design/methodology/approach Quantitative method is adopted for measuring the occurrence of innovations. The content is based on the literature, the researchers’ 20 years’ experience and the websites of all the 183 universities of Pakistan have been reviewed for this purpose. A checklist of 40 innovation used in ACRL libraries and prepared by a researcher, Jantz (2013) is used as a yard stick. Findings The findings indicate that a large majority (85%) of university libraries, have not adopted these innovations. Only 15 percent of university libraries all over Pakistan are relatively better on the innovation adoption scale. Originality/value The aspects discussed in the context of Pakistan may catch the attentions for improvement of university libraries, and growth of respective professional. It is assumed that the situation is similar to other type of libraries (college and public) and also in neighboring developing countries. So, the work will raise the awareness among professionals of other countries as well.
      Citation: Library Management
      PubDate: 2018-08-23T08:52:48Z
      DOI: 10.1108/LM-11-2017-0125
  • A survey of diversity and inclusiveness initiatives at Carnegie Doctoral
           Research Institutions libraries
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to describe survey findings on diversity and inclusion initiatives at the Carnegie Doctoral Research Institutions of Higher Education libraries. The findings would be helpful to libraries that are at the beginning of their own diversity and inclusion initiatives or that wish to compare ongoing efforts. Design/methodology/approach The authors conducted a survey of Carnegie Doctoral Research Institutions of Higher Education libraries using Qualtrics, an online survey software. Link to the survey with a short explanation was e-mailed to the 324 identified contacts and 151 responses were received at the end of the survey. Findings Survey responses revealed that the most prevalent types of diversity and inclusion initiatives fall into one of three categories. These are the creation/enhancement of library collections, recruitment and collaboration with other campus units. Not surprisingly, lack of money and other resources are identified as challenges faced by those who engage in these initiatives. Originality/value No other research currently exists for those interested in assessing diversity and inclusion initiatives at the Carnegie Doctoral Research Institutions of Higher Education libraries.
      Citation: Library Management
      PubDate: 2018-08-21T10:00:40Z
      DOI: 10.1108/LM-10-2017-0117
  • Qualitative and quantitative efficacy measurement of TERI library and
           information centre resources
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of the paper is to evaluate print and electronic resources of TERI’s Library and Information Centre (LIC) with an aim to maximize the net marginal benefits and minimize net marginal costs, without compromising the quality of the library resources. Design/methodology/approach The parameters considered for analyzing the value of the library resources for this exercise were resource access costs, strategic value of the resource based on subject area coverage, frequency of use, citations, direct and indirect benefits to users. The data regarding these parameters were provided from wide range of sources (both tangible and intangible), to come out with the qualitative and quantitative assessment through an optimization and simulation based model. Findings Out of the total holdings in TERI LIC that were analyzed, 85 percent of book collections and 63.5 percent of journals were found to be useful for the researchers. The least-used books and journals were identified for weeding to optimize the value of library for users and make space for new and topical library collections. Research limitations/implications A sample of data sources out of the total library collections was defined for the evaluation. Practical implications The paper demonstrates the value of library resources that is of critical importance to libraries for an effective and efficient delivery of services for generating future knowledge. Evaluating the value of libraries resources has implications both for librarians as well as library users. Originality/value The evaluation exercise established the efficacy of the TERI library holdings for research and academic purposes in the domain of sustainable development. The library collection was found to be cost effective and beneficial to meet the future demand from the user community.
      Citation: Library Management
      PubDate: 2018-08-21T09:56:00Z
      DOI: 10.1108/LM-08-2017-0071
  • Implementation of strategic management based on the balanced scorecard in
           a university library
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to present a case study of implementing strategic management as a process based on balanced scorecard (BSC) in the university library – G. Denysenko Scientific and Technical Library of the National Technical University of Ukraine “Igor Sikorsky Kyiv Polytechnic Institute” (KPI Library). Design/methodology/approach The author is regarding the features of all the strategic management implementation stages: strategic analysis, formulation of strategic ideas (vision, values and mission), the strategy definition and development, strategy implementation and realization, assessment and control of the strategy implementation. Special attention is focused on the comparison of the BSC model, which was used in KPI Library with classical BSC models for non-profit organizations developed by Robert Kaplan and David Norton, and Paul Niven. The author is also focusing on preparation of the strategic map and identifying specific indicators. Findings BSC is adaptive, flexible and adjusts to the environment of each particular library and can be used as an effective tool for the development of a strategic management system in libraries. Originality/value The case study of the library of Igor Sikorsky Kyiv Polytechnic Institute shows that a BSC is an effective tool for building a system of strategic management development aimed at radical organizational changes in the library. It is also a testing and practical implementation of some of the results of the study “Strategic Management of Library as a Process-Oriented Organization Based on a BSC,” which is conducted by the author.
      Citation: Library Management
      PubDate: 2018-08-21T09:25:54Z
      DOI: 10.1108/LM-09-2017-0086
  • The Rutgers open access policy goes into effect
    • Abstract: Library Management, Ahead of Print.
      Purpose From laying the groundwork for the successful passage of a university-wide open access (OA) policy, through the development and planning that goes into a successful implementation, to “Day One” when the official university policy goes into effect, there is a long list of factors that affect faculty interest, participation and compliance. The paper aims to discuss this issue. Design/methodology/approach The authors, Mullen and Otto, having detailed earlier aspects of the Rutgers University OA policy passage and implementation planning, analyze and share the specifics that followed the rollout of the policy and that continue to affect participation. Findings This case study presents some strategies and systems used to enhance author self-archiving in the newly minted Scholarly Open Access at Rutgers (SOAR) portal of the Rutgers institutional repository, including involvement of departmental liaison librarians, effective presentation of metrics and a focus on targeted communication with faculty. Originality/value Roadblocks encountered as faculty began to deposit their scholarship and lessons learned are a focus. Early reaction from faculty and graduate students (doctoral students and postdocs) to various aspects of the policy as well as the use of SOAR for depositing their work are included.
      Citation: Library Management
      PubDate: 2018-08-17T10:41:45Z
      DOI: 10.1108/LM-10-2017-0105
  • Invisible disabilities: perceptions and barriers to reasonable
           accommodations in the workplace
    • Abstract: Library Management, Ahead of Print.
      Purpose The subject of invisible disabilities is becoming more prevalent in the workplace. Invisible disabilities (as defined by the Invisible Disabilities Association) refers to symptoms such as “debilitating pain, fatigue, dizziness, cognitive dysfunctions, brain injuries, learning differences and mental health disorders, as well as hearing and vision impairments.” There are times when employees are hesitant to disclose their invisible disability to their employer or coworkers, which means that accommodations for disabilities may not be requested or made. Accommodations made in the workplace for invisible disabilities can include flexible schedule, special software for assisting with scheduling or prioritizing tasks, or architectural changes such as a standing desk. The paper aims to discuss these issues. Design/methodology/approach For this literature review, articles on invisible disabilities and accommodations were researched and used to support the importance of accommodations in the workplace. Findings Invisible disabilities are affecting the workplace and must be addressed. Those struggling with invisible disabilities need to consider sharing information about their disability with their employer as well as requesting accommodation. The question of whether or not to inform coworkers should be left to individual employees and what they feel comfortable divulging. More research needs to be done on how to create learning opportunities and sensitivity in the workplace to those with invisible disabilities. Perhaps training should be offered at the time a new employee begins work. Originality/value This literature review is of value because it speaks to an important issue facing today’s workplaces – invisible disabilities and accommodations. Mental illnesses are an invisible disability and as more people are diagnosed and enter the workforce, employers are faced with an increasing demand to meet the needs of these workers. Educating employers and employees on the topic of invisible disabilities and accommodations paves the way to a greater and more productive workforce.
      Citation: Library Management
      PubDate: 2018-08-13T08:29:01Z
      DOI: 10.1108/LM-10-2017-0101
  • Marketing academic library information services using social media
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to examine the use of social media in the marketing of academic library resources and services in Kuwait and identifies the factors related to the use of social media applications in marketing academic libraries. Design/methodology/approach A quantitative data-collection approach using a paper and online questionnaire has been employed to elicit the opinions of librarians working in academic libraries in Kuwait in both private and public institutions. In total, 89 valid questionnaires have been analyzed using descriptive (frequencies, percentages, means and standard deviations) and inferential statistics (factor analysis, correlations, experimental analysis and regression). Findings The study shows that the academic librarians have a positive perception toward the use of social media. The identified factors relating to the use of social media for marketing library information resources and services are the usefulness of social media tools in raising awareness and in providing needs analysis and satisfaction assessments. However, management support for the use of social media for library marketing is poor. Practical implications This study provides insights into the factors related to the use of modern social media platforms to promote information resources and services at academic libraries to provide outreach services to current and potential users. Originality/value This research contributes to the field of information studies as it highlights the importance of using social media platforms in marketing academic library information resources and services. Library administrators could use the results to develop social media marketing plans to effectively promote their library resources.
      Citation: Library Management
      PubDate: 2018-08-13T08:27:53Z
      DOI: 10.1108/LM-12-2017-0132
  • Collaborative leadership in public library service development
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to discuss findings from the formative evaluation of a national public library development initiative in England, with a focus on the practice and impact of collaborative leadership. Design/methodology/approach A realistic evaluation approach was used in the study, enabling a nuanced assessment of the initiative’s contexts, mechanisms and outcomes in relation to its core objectives. These included testing innovative, partnership approaches to library service delivery, encouraging greater synergy between libraries and the arts and other public and commercial sectors. Evaluation findings are subsequently contextualised using a conceptual framework drawn from critical management studies on collaborative advantage. Findings Data show that the initiative was an effective catalyst for enhanced collaborative leadership in the public library sector, including the development of a cross-sector community of practice, with evidence of collective ownership and decision making. The relative collaborative advantages of the initiative are underpinned by evidence on the unique value of public library services to collaborating organisations and sectors. Practical implications Outcomes are of relevance to a range of public services and governing bodies with reference to shared strategic objectives with other sectors and services and collaborative leadership learning and practice. Social implications There are implications relating to the public value of library services and how this can potentially be enhanced via collaborative leadership approaches to service design and delivery. This is especially pertinent given current cross-government policy drivers towards integrated public services. Originality/value The research makes an original contribution to contemporary debates on cultural value in considering the cross-sector role and impact of collaborative leadership.
      Citation: Library Management
      PubDate: 2018-08-13T08:24:06Z
      DOI: 10.1108/LM-08-2017-0084
  • The roles of libraries and librarians in integrating national development
           in South-Eastern Nigeria
    • Abstract: Library Management, Ahead of Print.
      Purpose The services of the libraries are to disseminate information and create awareness on issues of importance in the society. Often times, it is not very clear on what and how the entire community can be reached, thus denying some groups opportunities to be integrated toward actualization and contribution to the national development. The purpose of this paper is to examine the information activities provided by libraries and librarians in promoting development and social integration through identification of community members, harnessing the output indicators of what, where, when, why and how in engaging the people, investigating the constraints and the implications of the findings to community contribution toward national development. Design/methodology/approach The study was designed using Spidergram to incorporate 5Ws and H (who, what, when, where, why and how) in information engagement for social inclusion. There was no sampling as all the 88 participants have enriching discussion on sustainable development, filling the questionnaire that were structured on a four-point scale of strongly agree (SA), agree (A), disagree (D) and strongly disagree (SD). There was also the use of interview which the participants actively interfaced on. Data were collated and analyzed using frequency tables and mean scores with 2.5 benchmark set for acceptable or rejected item. Findings Result revealed that many people are unaware of national sustainable development but are willing to create spaces to be integrated in nation building. There is the need for libraries and librarians to provide information that goes beyond a simple consultation or support process but to expand into meaningful and inclusive collaborations, building stronger relationships and partnerships within the community. Participants expressed displeasure on late information, low literacy, lack of engagement from libraries and librarians, among others, and indicated that their meeting venues are excellent spaces for information activities. Practical implications If the community members are excluded from inclusive information participation, they will be denied of their fundamental rights to access to information. With that, they will not take their rightful place in sustainable national development. On the other hand, the libraries and librarians will continue to be relegated to the background. Since it has been established that many people need information and are willing to create spaces to get it, it is necessary that the best practices are adopted in adding values to national development. Social implications Disseminating information to wide groups of audience enhances free discussion which can lead to understanding of needs, mutual respect, problem solving and increase in knowledge of national development. Originality/value This research employs spidergram with the adoption of who, what, where, when, why and how (5Ws and H) in tracing the engagements of libraries/librarians in service provision for active national development. it provides a unique approach toward investigating the relevance of libraries and librarians in ensuring national development.
      Citation: Library Management
      PubDate: 2018-08-09T10:15:05Z
      DOI: 10.1108/LM-08-2017-0076
  • Reflecting the voice of the student
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper, conducted at Penn State University, is to inform a redesign of the library facility integrating a Collaboration Commons projected to cost over $20m. Design/methodology/approach A mixed-methods design comprised of observation, focus groups, conversations with students, interviews with Knowledge Commons personnel and a UX Café was employed. Researchers investigated the students’ need for workspaces and soft-seating. Findings Findings suggested that students generally come to the libraries with a goal of being productive and they value the productivity generated by spacious and well-designed workspaces over the comfort of soft-seating. Students desire an increase in the availability of workspaces. Originality/value These findings informed facility enhancement recommendations, and have been integrated into the program statement made available to design firms bidding on the renovation project.
      Citation: Library Management
      PubDate: 2018-08-07T12:43:30Z
      DOI: 10.1108/LM-10-2017-0102
  • Specialties and strategies in academic libraries: a cluster analysis
    • Abstract: Library Management, Ahead of Print.
      Purpose Professional work is becoming more specialized and diffused, with new specialties emerging on the boundaries of established professions. The purpose of this paper is to examine current specialties in academic librarianship in order to infer what strategies they employ. Design/methodology/approach This research uses a sample of 60 US research libraries to investigate current specialties in academic librarianship, in order to analyze and classify the specialties into groups based on similarities, and categorize academic libraries based on the staffing patterns identified, and illustrate the challenges and strategies of each classification. The sample was selected from the membership of the Association of Research Libraries, and designed to include both large and medium-sized research libraries. 888 different job titles were identified for 2,074 specialist positions extracted from staff directories containing information on 11,688 librarians. The positions were analyzed and classified using the framework provided by Cox and Corrall (2013), and the specialty composition of the libraries was investigated with Ward’s (1963) hierarchical method of cluster analysis, using 28 variables. Findings The cluster analysis identified subspecialties within the groups and revealed seven distinct staffing strategies of the libraries. Originality/value Describing specialties and strategies in academic libraries by cluster analysis based on huge data is a significantly novel and effective approach for capturing the concept of specialization.
      Citation: Library Management
      PubDate: 2018-08-07T12:39:30Z
      DOI: 10.1108/LM-10-2017-0114
  • Libraries as learning environments: the example of “Libraries for
    • Abstract: Library Management, Ahead of Print.
      Purpose In this paper, the Libraries for Everyone Project and the studies carried out within the scope of the project are presented; the role of libraries as learning environments is discussed; and the data obtained from the library usage research/survey are shared. The paper aims to discuss these issues. Design/methodology/approach The research includes the findings of a questionnaire study that was applied in May, 2017 to 4,566 respondents from 147 libraries participating in the project. The population is represented with a 99% confidence level and a sampling error of 0.02. The sample size was decided based on the number of registered members in the libraries. Findings Municipal libraries have potential to be used as learning environments. Originality/value The usage survey reported in the study is the most comprehensive usage study on municipal libraries so far in terms of the number of participants. The Libraries for Everyone Project is the most extensive project implemented at municipal libraries in Turkey.
      Citation: Library Management
      PubDate: 2018-08-07T12:38:30Z
      DOI: 10.1108/LM-09-2017-0092
  • Libraries and user culture: literacy and development implications
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to establish stocking and services offered and user culture at the Kenya National Library Services Kisii Branch. The study sought to respond to the following questions: Which books form the stock of Kenya National Library Services Kisii Branch' Which services does the Kenya National Library Services Kisii Branch offer to the public on a regular basis' What is the user motivation for and frequency of use of the National Library Services at Kisii Branch' Design/methodology/approach Three instruments were used in data collection; document analysis, observation and interview. Document analysis obtained data on membership and frequency; observation obtained data on stocking, services, and user culture; and interview sought clarification on data obtained from documents and observation. Findings The findings indicate that publications in business and accounting and school type books form the bulk of the stock of books; the library offers only basic information access services; users are motivated by school assignments, examinations and academic project deadlines to visit the library hence user frequency in the library is predictable throughout the year. Practical implications Current practices at the library by both library staff and user culture have negative implications on public literacy and socio-economic development. Originality/value This paper presents information obtained from a systematic data collection and analysis. The findings are original and should be addressed by the relevant stakeholders.
      Citation: Library Management
      PubDate: 2018-08-07T12:36:29Z
      DOI: 10.1108/LM-01-2018-0004
  • Settling in: how newcomers use a public library
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to describe how recent immigrants and refugees to Canada (“newcomers”) use the facilities of a large, urban public library. As the library previously surveyed the general user population, the responses to the two surveys can be compared. Design/methodology/approach Questionnaires were administered as patrons were leaving Surrey Libraries Branches to adult public library members who self-identified as newcomers who arrived in Canada within the previous ten years. Findings The pattern of library use by newcomers differed from that of the general population. They visited more frequently and stayed longer. Newcomers were heavier users of library services and used a wider range of services. They used the library branch as a public place. The library provided them with a place to study, read or meet other people. Research limitations/implications The study was exploratory. The small sample size and the data collection process do not allow extrapolation to the underlying population. Practical implications Recent newcomers often have similar informational, psychological and social needs. Public libraries can play a role in assisting newcomers during their adjustment process. Originality/value Researchers worked closely with library management to develop questions based on decision usefulness. An earlier in-house study allowed comparisons to be made between branch use by newcomers and general library users. Canadian studies into government policy, along with immigrant and refugee studies, provide context for the survey results.
      Citation: Library Management
      PubDate: 2018-08-07T12:34:48Z
      DOI: 10.1108/LM-01-2018-0001
  • Supporting the next generation of Texas A&M University scholars
    • Abstract: Library Management, Ahead of Print.
      Purpose The speed of information transfer, discovery, and evaluation is accelerating the timeline for young researchers to establish their scholarly identity. A clear scholarly identity is an essential element in developing and maintaining a scholar’s reputation. The paper aims to discuss this issue. Design/methodology/approach Texas A&M University is developing workflows and programmatic support for graduate students as they navigate a labyrinth of tools, such as ORCID iD, to establish and manage their identity and reputation. Findings This paper discusses the evolution of a collaboration between the Texas A&M University Libraries (A&M UL) and the Office of Research and Graduate Studies in the College of Veterinary Medicine & Biomedical Sciences to educate graduate-level students about scholarly identity and reputation. Originality/value The collaboration between the Texas A&M UL and the Texas A&M College of Veterinary Medicine & Biomedical Sciences Office of Research and Graduate Studies evolved into an intentional practice to assist emerging researchers as they navigate the labyrinth of standards and research information systems to establish their scholarly identity.
      Citation: Library Management
      PubDate: 2018-08-07T12:33:08Z
      DOI: 10.1108/LM-10-2017-0104
  • From practice to research at Flinders University Library: sustaining a
           research culture
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to describe the mechanisms used by Flinders University Library to sustain a culture of research. Flinders University Library has been supporting its librarians to undertake research projects using a formal support group mechanism, known as the Research Working Group (RWG), sanctioned and resourced by library executive since 2010. This established a culture of practitioner-based research in the library, with the librarians developing a greater understanding of both the theory and practice of qualitative and quantitative methods by undertaking their own research projects. However, sustaining a research this culture brings new challenges which this paper now explores. Design/methodology/approach This case study describes the methods used at Flinders University Library in sustaining a culture of practitioner-research. This arose from a review of the formal support structure, as well as a previous study that surveyed staff responses to the RWG. Findings As academic libraries face ongoing challenges and engage more broadly with research support, librarians need experiential knowledge of research. In the case of Flinders University Library, the author has found that, in seeking to sustain a research culture, the author has needed to adapt the support mechanisms, including a greater emphasis on peer support, a different model of resourcing and more inclusivity for all staff to engage with research work. Research limitations/implications This paper is limited by its scope as a single-institution case study; however, there are opportunities for other academic libraries to learn from this experience. Originality/value Establishing a culture of practice-based research is not an easy undertaking, requiring dedication from all parties whether management, practitioner-researchers or mentors. While there are many examples in the literature of case studies examining the establishment of research culture, few if any take the next steps to explore how to maintain it. This paper seeks to fill that gap.
      Citation: Library Management
      PubDate: 2018-08-07T12:31:49Z
      DOI: 10.1108/LM-10-2017-0110
  • A taxonomy of the expected roles of librarians towards knowledge
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to explore the connection between the various layers of roles and tasks of librarians with the various knowledge types and methods. Although there are multiple benefits anticipated with knowledge management (KM) schemes in libraries, the practical side of it among Library and Information Science (LIS) professionals is not yet notable or evident. Design/methodology/approach Taxonomy building and Delphi method were two means of research deployed to achieve the declared purpose. Findings It was possible to achieve several steps into structuring a taxonomy but yet further work has to be accomplished in order to consummate the taxonomy. For this, means of group interviewing method along with perhaps sponsorship of association relevant to librarianship might be an appropriate approach. Research limitations/implications Delphi process was not possible to be fully exercised and completed due to limitations of limited number of participants as well the overwhelming feeling of participants had toward the unfamiliar content. It would have been more rewarding to have physical meeting in groups to overcome such limitations. Originality/value This paper lays the foundation stone of a multi-layer taxonomy for roles of librarians toward KM. The taxonomy also unveils a dimension that librarians often miss when discussing KM. It also models the categories of knowledge types for LIS. Thus, the LIS community is urged to contribute in the development of this taxonomy which could become the handbook of reference in KM for librarianship.
      Citation: Library Management
      PubDate: 2018-08-06T02:30:51Z
      DOI: 10.1108/LM-08-2017-0081
  • Understanding and motivating academic library employees: theoretical
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to examine the levels of motivation and needs satisfaction of academic library employees, adopting Maslow’s hierarchy of needs to examine individuals’ motivation. Design/methodology/approach The study collects and analyzes quantitative survey data. The research population comprises 108 employees working across eight college libraries at Kuwait University. Findings While participants generally agreed that their needs were being satisfied at each of the five levels of Maslow’s hierarchy, they reported higher levels of satisfaction of their self-actualization and social needs. Self-actualization is the summit of Maslow’s motivation theory representing the quest for reaching one’s full potential as a person. Research limitations/implications One limitation is the relatively small sample size due to Kuwait having only one public university. Future research could overcome this limitation by investigating both private and public universities. Practical implications This research contributes significantly and in various ways to understanding motivation in a library setting. It elucidates many aspects of Maslow’s hierarchy of needs theory criticized in previous literature. Overall, the study’s results should be useful to scholars in the library field interested in motivation, to academic librarians and to managers in academia. Originality/value Though many prior studies have focused on motivation in a library setting, Maslow’s theory has been little considered in the context of academic libraries. This study uses a theoretical framework based on Maslow’s hierarchy of needs to understand and explain the levels of motivation and needs satisfaction of academic library employees.
      Citation: Library Management
      PubDate: 2018-08-06T02:30:36Z
      DOI: 10.1108/LM-10-2017-0111
  • Testing, testing: a usability case study at University of Toronto
           Scarborough Library
    • Abstract: Library Management, Ahead of Print.
      Purpose With the rise of virtual library users and a steady increase in digital content, it is imperative that libraries build websites that provide seamless access to key resources and services. The paper aims to discuss these issues. Design/methodology/approach Usability testing is a valuable method for measuring user habits and expectations, as well as identifying problematic areas for improvement within a website. Findings In this paper, the authors provide an overview of user experience research carried out on the University of Toronto Scarborough Library website using a mixture of qualitative and quantitative research methods and detail insights gained from subsequent data analysis. Originality/value In particular, the authors discuss methods used for task-oriented usability testing and card sorting procedures using pages from the library website. Widely applicable results from this study include key findings and lessons learned from conducting usability testing in order to improve library websites.
      Citation: Library Management
      PubDate: 2018-08-06T02:30:12Z
      DOI: 10.1108/LM-10-2017-0107
  • Creating value for all: joint academic library in the service of five
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to describe and analyse practices of a joint university library as a model of cooperation between universities. Design/methodology/approach The paper is a descriptive case study on the benefits and challenges of collaboration based on experiences of one joint library. Findings In 2000–2010s, Finnish universities and universities of applied sciences have undergone structural changes becoming public corporations. The ideal of the government policy is an effective, productive, entrepreneurial university with lean infrastructure and support services. One solution in pursuing cost-effectiveness and efficiency are joint regional libraries. In Vaasa, the five university units share a joint academic library, Tritonia. Tritonia offers library and information services that consist of print and digital information resources, researchers’ support services, pedagogical and technical support for digital education, and learning commons for its five universities. Originality/value The paper describes service production and its development and presents an existing model for cooperation in joint libraries of several academic institutions that are becoming more common.
      Citation: Library Management
      PubDate: 2018-08-06T02:29:46Z
      DOI: 10.1108/LM-10-2017-0108
  • Current practices of management of online databases at university
           libraries in Maharashtra state of India
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to know-how the university libraries are managing online databases, especially from the Maharashtra state of India. The focus is to study the difficulties and challenges faced by the university librarians. Design/methodology/approach In this descriptive research, survey of 15 university libraries was conducted. Seven universities are subscribing online databases apart from databases accessible under national consortia. A comprehensive questionnaire comprised of 16 sections and total 47 questions was designed for data collection. Personal contacts helped to a great extent to get back the questionnaire. Findings The study revealed that the university librarians are trying to cope up with the management of electronic resources. Major challenges are unawareness about the life cycle of electronic resources, lack of standard procedures, collection development and preservation policies, failed to conduct user information need surveys, negotiation skills, competencies of staff and so on. Research limitations/implications The scope of the present research was to study the current practices of management of online databases subscribed by the university libraries in Maharashtra. Other types of electronic resources were not considered in the present study. It was found that out of 15 universities only seven universities subscribe the online databases apart from the databases provided by UGC-INFONET. Therefore, the data from these seven libraries were considered for analysis. Practical implications This study will provide the guidelines for managing online databases in academic libraries. Originality/value Very few studies are conducted to study the management of online databases by university librariesin India.
      Citation: Library Management
      PubDate: 2018-08-06T02:29:15Z
      DOI: 10.1108/LM-08-2017-0073
  • Academic libraries in Romania
    • Abstract: Library Management, Ahead of Print.
      Purpose The purpose of this paper is to investigate the results obtained from a study on cooperation, collaboration and partnerships between academic libraries in Romania. Design/methodology/approach The study is limited to the answers received from interviews with 11 of the 15 invited directors/heads of academic libraries from Romanian universities, but the findings can be extrapolated to assess the overall situation in this country. Findings The results’ analysis indicates that 73 percent of the participants (8 participants) consider cooperation in the activities of Romanian academic libraries as being at a low to medium level. National cooperation can be found only in relation to access to electronic information resources. Collaboration between libraries and other departments and services within universities exists, but collaboration with students and the teaching staff is less developed. Despite the small number of partnerships and collaborative projects in which Romanian academic libraries are involved, there is a desire to further develop such activities. Originality/value The study is the first of its kind undertaken in Romania and paves the way for further research on this issue.
      Citation: Library Management
      PubDate: 2018-08-06T02:28:56Z
      DOI: 10.1108/LM-10-2017-0103
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