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A Life in the Day     Hybrid Journal   (Followers: 10)
Accounting Auditing & Accountability J.     Hybrid Journal   (Followers: 21)
Accounting Research J.     Hybrid Journal   (Followers: 26, SJR: 0.148, h-index: 3)
Accounting, Auditing and Accountability J.     Hybrid Journal   (Followers: 8, SJR: 0.972, h-index: 30)
Advances in Accounting Education     Hybrid Journal   (Followers: 13)
Advances in Appreciative Inquiry     Hybrid Journal   (Followers: 1, SJR: 0.107, h-index: 4)
Advances in Dual Diagnosis     Hybrid Journal   (Followers: 43)
Advances in Gender Research     Full-text available via subscription   (Followers: 1)
Advances in Intl. Marketing     Full-text available via subscription  
Advances in Mental Health and Intellectual Disabilities     Hybrid Journal   (Followers: 55, SJR: 0.211, h-index: 3)
Advances in Mental Health and Learning Disabilities     Hybrid Journal   (Followers: 25)
African J. of Economic and Management Studies     Hybrid Journal   (Followers: 9)
Agricultural Finance Review     Hybrid Journal   (Followers: 1)
Aircraft Engineering and Aerospace Technology     Hybrid Journal   (Followers: 90, SJR: 0.339, h-index: 15)
American J. of Business     Hybrid Journal   (Followers: 11)
Anti-Corrosion Methods and Materials     Hybrid Journal   (Followers: 4, SJR: 0.309, h-index: 23)
Arts Marketing : An Intl. J.     Hybrid Journal   (Followers: 10)
Asia Pacific J. of Marketing and Logistics     Hybrid Journal   (Followers: 7)
Asia-Pacific J. of Business Administration     Hybrid Journal   (Followers: 4, SJR: 0.237, h-index: 4)
Asian Education and Development Studies     Hybrid Journal   (Followers: 6)
Asian J. on Quality     Hybrid Journal   (Followers: 2)
Asian Review of Accounting     Hybrid Journal   (Followers: 1, SJR: 0.174, h-index: 3)
Aslib J. of Information Management     Hybrid Journal   (Followers: 13)
Aslib Proceedings     Hybrid Journal   (Followers: 159, SJR: 0.558, h-index: 23)
Assembly Automation     Hybrid Journal   (Followers: 1, SJR: 0.439, h-index: 20)
Baltic J. of Management     Hybrid Journal   (Followers: 3, SJR: 0.2, h-index: 10)
Benchmarking : An Intl. J.     Hybrid Journal   (Followers: 8, SJR: 0.554, h-index: 28)
British Food J.     Hybrid Journal   (Followers: 12, SJR: 0.361, h-index: 25)
Built Environment Project and Asset Management     Hybrid Journal   (Followers: 18, SJR: 0.248, h-index: 3)
Business Process Management J.     Hybrid Journal   (Followers: 9, SJR: 0.841, h-index: 31)
Business Strategy Series     Hybrid Journal   (Followers: 6, SJR: 0.151, h-index: 3)
Campus-Wide Information Systems     Hybrid Journal   (Followers: 5, SJR: 0.246, h-index: 12)
Career Development Intl.     Hybrid Journal   (Followers: 12, SJR: 0.721, h-index: 22)
China Agricultural Economic Review     Hybrid Journal   (SJR: 0.419, h-index: 6)
China Finance Review Intl.     Hybrid Journal   (Followers: 3)
Chinese Management Studies     Hybrid Journal   (Followers: 4, SJR: 0.424, h-index: 7)
Circuit World     Hybrid Journal   (Followers: 14, SJR: 0.297, h-index: 15)
Clinical Governance: An Intl. J.     Hybrid Journal   (Followers: 23, SJR: 0.176, h-index: 13)
Collection Building     Hybrid Journal   (Followers: 12, SJR: 0.461, h-index: 8)
COMPEL: The Intl. J. for Computation and Mathematics in Electrical and Electronic Engineering     Hybrid Journal   (Followers: 6, SJR: 0.224, h-index: 18)
Competitiveness Review : An Intl. Business J. incorporating J. of Global Competitiveness     Hybrid Journal   (Followers: 2)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 16)
Corporate Communications An Intl. J.     Hybrid Journal   (Followers: 4, SJR: 0.394, h-index: 18)
Corporate Governance Intl. J. of Business in Society     Hybrid Journal   (Followers: 7, SJR: 0.345, h-index: 21)
Critical Perspectives on Intl. Business     Hybrid Journal   (SJR: 0.311, h-index: 11)
Cross Cultural Management An Intl. J.     Hybrid Journal   (Followers: 7, SJR: 0.648, h-index: 6)
Development and Learning in Organizations     Hybrid Journal   (Followers: 7, SJR: 0.123, h-index: 6)
Direct Marketing An Intl. J.     Hybrid Journal   (Followers: 7)
Disaster Prevention and Management     Hybrid Journal   (Followers: 15, SJR: 0.352, h-index: 24)
Drugs and Alcohol Today     Hybrid Journal   (Followers: 76, SJR: 0.129, h-index: 2)
Education + Training     Hybrid Journal   (Followers: 17, SJR: 0.39, h-index: 21)
Education, Business and Society : Contemporary Middle Eastern Issues     Hybrid Journal   (SJR: 0.243, h-index: 6)
Employee Relations     Hybrid Journal   (Followers: 5, SJR: 0.446, h-index: 16)
Engineering Computations     Hybrid Journal   (Followers: 4, SJR: 0.567, h-index: 36)
Engineering, Construction and Architectural Management     Hybrid Journal   (Followers: 15, SJR: 0.468, h-index: 20)
Equal Opportunities Intl.     Hybrid Journal   (Followers: 3)
Equality, Diversity and Inclusion : An Intl. J.     Hybrid Journal   (Followers: 13, SJR: 0.37, h-index: 4)
Ethnicity and Inequalities in Health and Social Care     Hybrid Journal   (Followers: 9, SJR: 0.109, h-index: 1)
EuroMed J. of Business     Hybrid Journal   (Followers: 1)
European Business Review     Hybrid Journal   (Followers: 6, SJR: 0.368, h-index: 15)
European J. of Innovation Management     Hybrid Journal   (Followers: 14, SJR: 0.442, h-index: 22)
European J. of Marketing     Hybrid Journal   (Followers: 22, SJR: 0.957, h-index: 38)
European J. of Training and Development     Hybrid Journal   (Followers: 9, SJR: 0.296, h-index: 18)
Evidence-based HRM     Hybrid Journal   (Followers: 7)
Facilities     Hybrid Journal   (Followers: 2, SJR: 0.34, h-index: 13)
foresight     Hybrid Journal   (Followers: 7, SJR: 0.62, h-index: 16)
Gender in Management : An Intl. J.     Hybrid Journal   (Followers: 11, SJR: 0.495, h-index: 17)
Grey Systems : Theory and Application     Hybrid Journal  
Health Education     Hybrid Journal   (Followers: 4, SJR: 0.345, h-index: 13)
Higher Education, Skills and Work-based Learning     Hybrid Journal   (Followers: 38, SJR: 0.121, h-index: 2)
History of Education Review     Hybrid Journal   (Followers: 10, SJR: 0.102, h-index: 1)
Housing, Care and Support     Hybrid Journal   (Followers: 8, SJR: 0.155, h-index: 3)
Human Resource Management Intl. Digest     Hybrid Journal   (Followers: 14, SJR: 0.105, h-index: 5)
Humanomics     Hybrid Journal   (Followers: 1, SJR: 0.104, h-index: 1)
Indian Growth and Development Review     Hybrid Journal   (SJR: 0.131, h-index: 1)
Industrial and Commercial Training     Hybrid Journal   (Followers: 5, SJR: 0.318, h-index: 10)
Industrial Lubrication and Tribology     Hybrid Journal   (Followers: 6, SJR: 0.46, h-index: 15)
Industrial Management & Data Systems     Hybrid Journal   (Followers: 4, SJR: 0.989, h-index: 54)
Industrial Robot An Intl. J.     Hybrid Journal   (Followers: 3, SJR: 0.421, h-index: 25)
Info     Hybrid Journal   (Followers: 1, SJR: 0.337, h-index: 17)
Information and Computer Security     Hybrid Journal   (Followers: 16, SJR: 0.29, h-index: 28)
Information Technology & People     Hybrid Journal   (Followers: 47, SJR: 0.664, h-index: 21)
Interactive Technology and Smart Education     Hybrid Journal   (Followers: 14)
Interlending & Document Supply     Hybrid Journal   (Followers: 71, SJR: 0.593, h-index: 10)
Internet Research     Hybrid Journal   (Followers: 45, SJR: 0.846, h-index: 44)
Intl. J. for Lesson and Learning Studies     Hybrid Journal   (Followers: 1)
Intl. J. for Researcher Development     Hybrid Journal   (Followers: 8)
Intl. J. of Accounting and Information Management     Hybrid Journal   (Followers: 6, SJR: 0.265, h-index: 4)
Intl. J. of Bank Marketing     Hybrid Journal   (Followers: 4, SJR: 0.672, h-index: 26)
Intl. J. of Climate Change Strategies and Management     Hybrid Journal   (Followers: 10, SJR: 0.211, h-index: 3)
Intl. J. of Clothing Science and Technology     Hybrid Journal   (Followers: 4, SJR: 0.436, h-index: 20)
Intl. J. of Commerce and Management     Hybrid Journal  
Intl. J. of Conflict Management     Hybrid Journal   (Followers: 13, SJR: 0.322, h-index: 31)
Intl. J. of Contemporary Hospitality Management     Hybrid Journal   (Followers: 11, SJR: 1.2, h-index: 24)
Intl. J. of Culture Tourism and Hospitality Research     Hybrid Journal   (Followers: 14, SJR: 0.113, h-index: 1)
Intl. J. of Development Issues     Hybrid Journal   (Followers: 8)
Intl. J. of Disaster Resilience in the Built Environment     Hybrid Journal   (Followers: 6, SJR: 0.181, h-index: 5)
Intl. J. of Educational Management     Hybrid Journal   (Followers: 3, SJR: 0.508, h-index: 16)
Intl. J. of Emergency Services     Hybrid Journal   (Followers: 2)
Intl. J. of Emerging Markets     Hybrid Journal   (Followers: 3)

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Journal Cover International Journal of Health Care Quality Assurance
  [SJR: 0.357]   [H-I: 25]   [7 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 0952-6862
   Published by Emerald Homepage  [312 journals]
  • Corrigendum
    • Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.

      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2016-01-14T11:35:40Z
      DOI: 10.1108/IJHCQA-02-2016-145
  • Editorial: Using QA methods to eliminate waste in healthcare services.
    • Authors: Keith Hurst
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.

      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:34Z
      DOI: 10.1108/IJHCQA-09-2015-0112
  • Factors influencing change in clinical practice: a qualitative evaluation
           of the implementation of the Quality Improvement in Colonoscopy study
    • Authors: Praveen T Rajasekhar, Colin J Rees, Catherine Nixon, James E East, Sally Brown
      First page: 5
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose The Quality Improvement in Colonoscopy study was a region wide service improvement study to improve adenoma detection rate at colonoscopy by implementing evidence into routine colonoscopy practice. Implementing evidence into clinical practice can be challenging. A qualitative interview study was performed to evaluate factors that influenced implementation within the study. Design/methodology/approach Semi-structured interviews were conducted with staff in endoscopy units taking part in the Quality Improvement in Colonoscopy study, after study completion. Units and interviewees were purposefully sampled to ensure a range of experiences was represented. Interviews were conducted with 11 participants. Findings Key themes influencing uptake of the Quality Improvement in Colonoscopy evidence bundle included time, study promotion, training, engagement, positive outcomes and modifications. Areas within themes were increased awareness of quality in colonoscopy, emphasis on withdrawal time and empowerment of endoscopy nurses to encourage the use of quality measures were positive outcomes of the study. The simple, visible study posters were reported as useful in aiding study promotion. Feedback sessions improved engagement. Challenges included difficulty arranging set up meetings and engaging certain speciality groups. Originality/value This evaluation suggests that methods to implement evidence into clinical practice should include identification and empowerment of team members who can positively influence engagement, simple, visible reminders and feedback. Emphasis on timing of meetings and strategies to engage speciality groups should also be given consideration. Qualitative evaluations can provide important insights into why quality improvement initiatives are successful or not, across different sites.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:31Z
      DOI: 10.1108/IJHCQA-09-2014-0093
  • Applying Lean Six Sigma to improve medication management
    • Authors: Preethy Nayar, Diptee Ojha, Ann Fetrick, Anh T Nguyen
      First page: 16
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose A significant proportion of veterans use dual care or health care services within and outside the Veterans Health Administration (VHA). In this study conducted at a VHA medical center in the United States, we used Lean Six Sigma principles to develop recommendations to eliminate wasteful processes and implement a more efficient and effective process to manage medications for dual care Veteran patients. The aims of this project were to: assess compliance with the VHA’s policy; collect data and describe the current process for co-management of dual care veterans’ medications; and draft recommendations to improve the current process for medications co-management. Design/methodology/approach Input was obtained from the VHA patient care team members to draw a process map to describe the current process for filling a non-VHA prescription at a VHA facility. Data were collected through surveys and direct observation to measure the current process and to develop recommendations to redesign and improve the process. Findings A key bottleneck in the process that was identified was the receipt of the non-VA medical record which resulted in delays in filling prescriptions. The recommendations of this project focus on the four domains of: Documentation of Dual Care; Veteran Education; Process Redesign and Outreach to Community Providers. Research limitations/implications This case study describes the application of Lean Six Sigma principles in one urban Veterans Affairs medical center in the mid-Western United States to solve a specific organizational quality problem. Therefore, the findings may not be generalizable to other organizations. Practical implications The Lean Six Sigma general principles applied in this project to develop recommendations to improve medication management for dual care Veterans are applicable to any process improvement or redesign project and has valuable lessons for other VAMCs seeking to improve care for their dual care Veteran patients. Originality/value The findings of this project will be of value to VA providers and policy makers and health care managers who plan to apply Lean Six Sigma techniques in their organizations to improve the quality of care for their patients.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:42Z
      DOI: 10.1108/IJHCQA-02-2015-0020
  • Discharge against medical advice from a Tehran emergency department
    • Authors: Azar Hadadi, Patricia Khashayar, Mojgan Karbakhsh, Ali Vasheghani Farahani
      First page: 24
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose The aim of this study was to identify the main reasons for DAMA in the emergency department of a teaching hospital in Tehran, Iran Design/methodology/approach This Cross-sectional study was conducted on all the patients who left the Eemergency Department of a referral teaching Hospital against medical advice in 2008. A questionnaire was filled out for each patient to determine the reasons behind patient leaving against medical advice. Findings 12.8% of the patients left the hospital against medical advice. Dissatisfaction with being observed in the Emergency Department, having a feeling of recovery and hospital personnel encouraging patients to leave the hospital were the main reasons for leaving the hospital against medical advice. Practical implications Like many other centers, our results showed that poor communication skill and work overload were the main contributing factors to DAMA. Our center managed to improve patient satisfaction and thus lowered DAMA rates following this study. Considering the similarities reported in our reports and that of other studies, it could be concluded that policy makers in other centers can also benefit from our results to adopt effective approaches to reduce DAMA rate. Originality/value To our knowledge no study has evaluated the rate and the reasons behind DAMA in the Iranian Emergency Departments.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:39Z
      DOI: 10.1108/IJHCQA-03-2015-0030
  • Measuring family satisfaction with inpatient rehabilitation care.
    • Authors: Elisabetta Angelino, Andrea Gragnano, Massimo Miglioretti
      First page: 33
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose To investigate the psychometric characteristics of the Questionnaire of Family members’ Satisfaction about the Rehabilitation (QFSR), a new questionnaire assessing the satisfaction of patients’ families with the in-hospital rehabilitation service, i.e. the organizational procedure, medical treatment, relationship with nurses/other health workers, and outcome. Design/methodology/approach The QFSR (13 items) was administered to 1226 (F=60.4%; mean age=57.4 SD 15 years) family members of patients admitted to two units for inpatient rehabilitation, i.e. cardiovascular and neuromotor. Findings Confirmatory factor analysis (CFA) confirmed the theoretical 4-factor structure of the questionnaire in a subsample of 308 respondents randomly selected from the sample (SBχ² (61) = 57.4, p = .61; RMSEA = .0; 90% CI [.0, .031], CFI = 1.00). The remaining 708 respondents (393 relatives of cardiovascular unit inpatients and 315 relatives of neuromotor unit inpatients) were used to test measurement invariance between the groups of family members with patients in the two units. The configurial, scalar and strict factorial invariance provided a good fit to the data. Originality/value The QFSR, specifically developed to measure the satisfaction of family members of patients undergoing rehabilitation, appears to be a promising brief questionnaire that can provide important indications for continuous improvement in the delivery of healthcare.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:40Z
      DOI: 10.1108/IJHCQA-03-2015-0036
  • Two dimensions of trust in physicians in OECD-countries
    • First page: 48
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose This comparative study’s purpose is to analyse citizens’ trust in physicians in 22 OECD-countries. Design/methodology/approach We measure trust in physicians using items on generalised and particularised trust. Individual level data are received from the International Social Survey Program (ISSP), 2011. We also utilise macro variables drawn from different data banks. Data were analysed using descriptive statistics and xtlogit regression models. The main micro-level hypothesis is that low self-reported health is strongly associated with lower trust in physicians. Our second micro-level hypothesis is that frequent meetings with physicians result in higher trust. The third micro-level hypothesis assumes that males, and older and better educated respondents, express higher trust compared to others. The first macro-level hypothesis is that lower income inequality leads to higher the trust in physicians. The second macro-level hypothesis is that greater physician density leads to higher trust in physicians. Findings We found that the influence of individual and macro level characteristics varies between trust types. Results indicate that both trust types are clearly associated with individual level determinants. However, only general trust in physicians has weak associations with macro level indicators (mainly physician density) and therefore on institutional cross-country differences. It seems that particularised trust in a physician’s skills is more restricted to the individuals’ health and their own experiences meeting doctors, whereas general trust likely reflects attitudes towards the prevalent profession in the country. Originality/value Our findings hold significance for healthcare systems research and for research concerning social trust generally.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:37Z
      DOI: 10.1108/IJHCQA-04-2015-0041
  • Hospital menu interventions: a systematic review of research
    • Authors: Ella Ottrey, Judi Porter
      First page: 62
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose Most patients in developed countries solely depend on the hospital menu to order their food. The provision of menu choices to patients differs between facilities. This review aimed to determine which strategies that provide menu choices to patients are effective in improving clinical and non-clinical outcomes in hospital. Design/methodology/approach Five databases were searched to identify relevant publications. Prospective research published in English with the menu as the primary intervention was included. Study eligibility was determined and risk of bias assessed. Outcome data were combined narratively due to absence of homogeneous study design and outcomes. Findings Of the 2201 records screened, six studies met inclusion criteria. Standardised menu formatting and the spoken menu system were found to improve meal tray accuracy. The spoken menu and computerised interactive menu selector system enhanced aspects of patient satisfaction without cost increases. Descriptive menus may increase food consumption. Branding food items was not well supported by patients. One study rated positively for study quality with the remaining five studies receiving neutral quality ratings. Research limitations/implications The small number of studies conducted on each intervention and the quality of the evidence made it difficult to establish a solid evidence base around providing menu choices to patients. Further research is needed on menu ordering systems, including spoken and visual menus, to determine their impact on outcomes in hospital. Originality/value This review is first to examine the effectiveness of menu interventions in hospital. Hospital foodservice departments should consider these findings when reviewing local systems.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:43Z
      DOI: 10.1108/IJHCQA-04-2015-0051
  • Trans-disciplinary community groups: an initiative for improving
    • Authors: James Demetri Sideras
      First page: 75
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose In the context of budget constraints and the current quality crisis facing UK healthcare, the aim of this paper is to examine the use of Trans-disciplinary Community Groups (TCG) – an innovative and inexpensive initiative for improving patient care. Design/methodology/approach Using an action research study, TCG was implemented within a private healthcare firm for vulnerable adults. Qualitative data were gathered over twelve months from 33 participants using depth interviews and focus groups. Findings TCG led to improved patient activities and increased patient decision-making and confidence in self-advocacy. Key prerequisites were top management commitment, democratic leadership and employee empowerment. However, staff nurses resisted TCG because they were inclined to using managerial control and their own independent clinical judgments. Research limitations/implications Whilst the findings from this study should not be generalized across all healthcare sectors, its results could be replicated in contexts where there is wide commitment to TCG and where managers adopt a democratic style of leadership. Researchers could take this study further by exploring the applicability of TCG in public healthcare organizations or other multi-disciplinary service contexts. Practical implications The findings of this research paper provide policy makers and healthcare managers with practical insights on TCG and the factors that are likely to obstruct and facilitate its implementation. Originality/value Adopting TCG could enable healthcare managers to ameliorate their services with little or no extra cost, which is especially important in a budget constraint context and the current quality crisis facing UK healthcare.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:36Z
      DOI: 10.1108/IJHCQA-05-2015-0054
  • Maternity-care: measuring women’s perceptions
    • Authors: Kim Clark, Shelley Beatty, Tracy Reibel
      First page: 89
      Abstract: International Journal of Health Care Quality Assurance, Volume 29, Issue 1, February 2016.
      Purpose Achieving maternity-care outcomes that align with women’s needs, preferences and expectations is important but theoretically-driven measures of women’s satisfaction with their entire maternity-care experience do not appear to exist. This paper outlines the development of an instrument to assess women’s perception of their entire maternity-care experience. Design/methodology/approach A questionnaire was developed on the basis of previous research and informed by a framework of standard service quality categories covering the spectrum of typical consumer concerns. A pilot survey with a sample of 195 women who had recent experience of birth was undertaken to establish valid and reliable scales pertaining to different stages of maternity care. Exploratory Factor Analysis was used to interpret scales and convergent validity was assessed using a modified version of the Client Satisfaction Questionnaire. Findings Nine theoretically-informed, reliable and valid stand-alone scales measuring the achievement of different dimensions of women’s expectancies of public maternity care were developed. The study scales are intended for use in identifying some potential areas of focus for quality improvement in the delivery of maternity care. Research limitations/implications Reliable and valid tools for monitoring the extent to which services respond to women’s expectations of their entire maternity care form part of the broader toolkit required to adequately manage healthcare quality. This study offers guidance on the make-up of such tools. Originality/value The scales produced from this research offer a means to assess maternity care across the full continuum of care and are brief and easy to use.
      Citation: International Journal of Health Care Quality Assurance
      PubDate: 2015-12-19T12:18:32Z
      DOI: 10.1108/IJHCQA-06-2015-0078
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