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Publisher: Emerald   (Total: 308 journals)

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A Life in the Day     Hybrid Journal   (Followers: 8)
Accounting Auditing & Accountability J.     Hybrid Journal   (Followers: 14)
Accounting Research J.     Hybrid Journal   (Followers: 18, SJR: 0.155, h-index: 2)
Accounting, Auditing and Accountability J.     Hybrid Journal   (Followers: 1)
Advances in Accounting Education     Hybrid Journal   (Followers: 9)
Advances in Appreciative Inquiry     Hybrid Journal   (Followers: 2)
Advances in Dual Diagnosis     Hybrid Journal   (Followers: 12)
Advances in Mental Health and Intellectual Disabilities     Hybrid Journal   (Followers: 30, SJR: 0.133, h-index: 2)
Advances in Mental Health and Learning Disabilities     Hybrid Journal   (Followers: 20)
African J. of Economic and Management Studies     Hybrid Journal   (Followers: 6)
Agricultural Finance Review     Hybrid Journal   (Followers: 1)
Aircraft Engineering and Aerospace Technology     Hybrid Journal   (Followers: 115, SJR: 0.285, h-index: 13)
American J. of Business     Hybrid Journal   (Followers: 5)
Anti-Corrosion Methods and Materials     Hybrid Journal   (Followers: 4, SJR: 0.219, h-index: 22)
Arts Marketing : An Intl. J.     Hybrid Journal   (Followers: 9)
Asia Pacific J. of Marketing and Logistics     Hybrid Journal   (Followers: 5)
Asia-Pacific J. of Business Administration     Hybrid Journal   (Followers: 2, SJR: 0.167, h-index: 4)
Asian Education and Development Studies     Hybrid Journal   (Followers: 5)
Asian J. on Quality     Hybrid Journal   (Followers: 2)
Asian Review of Accounting     Hybrid Journal   (Followers: 1, SJR: 0.119, h-index: 2)
Aslib Proceedings     Hybrid Journal   (Followers: 246, SJR: 0.64, h-index: 22)
Assembly Automation     Hybrid Journal   (Followers: 1, SJR: 0.301, h-index: 18)
Baltic J. of Management     Hybrid Journal   (Followers: 2, SJR: 0.279, h-index: 8)
Benchmarking : An Intl. J.     Hybrid Journal   (Followers: 5, SJR: 0.671, h-index: 25)
British Food J.     Hybrid Journal   (Followers: 5, SJR: 0.441, h-index: 20)
Built Environment Project and Asset Management     Hybrid Journal   (Followers: 12)
Business Process Management J.     Hybrid Journal   (Followers: 4, SJR: 0.7, h-index: 24)
Business Strategy Series     Hybrid Journal   (Followers: 4, SJR: 0.139, h-index: 2)
Campus-Wide Information Systems     Hybrid Journal   (Followers: 5, SJR: 0.292, h-index: 11)
Career Development Intl.     Hybrid Journal   (Followers: 9, SJR: 0.75, h-index: 19)
China Agricultural Economic Review     Hybrid Journal   (Followers: 1, SJR: 0.315, h-index: 4)
China Finance Review Intl.     Hybrid Journal   (Followers: 3)
Chinese Management Studies     Hybrid Journal   (Followers: 4, SJR: 0.254, h-index: 6)
Circuit World     Hybrid Journal   (Followers: 7, SJR: 0.241, h-index: 14)
Clinical Governance: An Intl. J.     Hybrid Journal   (Followers: 11, SJR: 0.232, h-index: 12)
Collection Building     Hybrid Journal   (Followers: 7, SJR: 0.433, h-index: 8)
COMPEL: The Intl. J. for Computation and Mathematics in Electrical and Electronic Engineering     Hybrid Journal   (Followers: 3, SJR: 0.244, h-index: 16)
Competitiveness Review : An Intl. Business J. incorporating J. of Global Competitiveness     Hybrid Journal   (Followers: 3)
Construction Innovation: Information, Process, Management     Hybrid Journal   (Followers: 13)
Corporate Communications An Intl. J.     Hybrid Journal   (Followers: 4, SJR: 0.535, h-index: 15)
Corporate Governance Intl. J. of Business in Society     Hybrid Journal   (Followers: 6, SJR: 0.285, h-index: 17)
Critical Perspectives on Intl. Business     Hybrid Journal   (SJR: 0.312, h-index: 9)
Cross Cultural Management An Intl. J.     Hybrid Journal   (Followers: 5, SJR: 0.434, h-index: 4)
Development and Learning in Organizations     Hybrid Journal   (Followers: 5, SJR: 0.128, h-index: 5)
Direct Marketing An Intl. J.     Hybrid Journal   (Followers: 6)
Disaster Prevention and Management     Hybrid Journal   (Followers: 13, SJR: 0.283, h-index: 21)
Drugs and Alcohol Today     Hybrid Journal   (Followers: 9, SJR: 0, h-index: 1)
Education + Training     Hybrid Journal   (Followers: 14, SJR: 0.338, h-index: 18)
Education, Business and Society : Contemporary Middle Eastern Issues     Hybrid Journal  
Employee Relations     Hybrid Journal   (Followers: 5, SJR: 0.331, h-index: 13)
Engineering Computations     Hybrid Journal   (Followers: 3, SJR: 0.435, h-index: 30)
Engineering, Construction and Architectural Management     Hybrid Journal   (Followers: 16, SJR: 0.329, h-index: 18)
Equal Opportunities Intl.     Hybrid Journal   (Followers: 2)
Equality, Diversity and Inclusion : An Intl. J.     Hybrid Journal   (Followers: 9, SJR: 0.256, h-index: 2)
Ethnicity and Inequalities in Health and Social Care     Hybrid Journal   (Followers: 7, SJR: 0.128, h-index: 1)
EuroMed J. of Business     Hybrid Journal  
European Business Review     Hybrid Journal   (Followers: 3, SJR: 0.425, h-index: 13)
European J. of Innovation Management     Hybrid Journal   (Followers: 11, SJR: 0.556, h-index: 19)
European J. of Marketing     Hybrid Journal   (Followers: 13, SJR: 0.811, h-index: 31)
European J. of Training and Development     Hybrid Journal   (Followers: 7, SJR: 0.387, h-index: 14)
Evidence-based HRM     Hybrid Journal   (Followers: 7)
Facilities     Hybrid Journal   (Followers: 1, SJR: 0.323, h-index: 11)
foresight     Hybrid Journal   (Followers: 6, SJR: 0.47, h-index: 14)
Gender in Management: An Intl. J.     Hybrid Journal   (Followers: 8, SJR: 0.294, h-index: 14)
Grey Systems : Theory and Application     Hybrid Journal  
Health Education     Hybrid Journal   (Followers: 3, SJR: 0.278, h-index: 11)
Higher Education, Skills and Work-based Learning     Hybrid Journal   (Followers: 24, SJR: 0.112, h-index: 2)
History of Education Review     Hybrid Journal   (Followers: 2, SJR: 0, h-index: 1)
Housing, Care and Support     Hybrid Journal   (Followers: 6, SJR: 0.187, h-index: 1)
Human Resource Management Intl. Digest     Hybrid Journal   (Followers: 8, SJR: 0.105, h-index: 4)
Humanomics     Hybrid Journal   (Followers: 2)
Indian Growth and Development Review     Hybrid Journal   (SJR: 0.121, h-index: 1)
Industrial and Commercial Training     Hybrid Journal   (Followers: 5, SJR: 0.184, h-index: 8)
Industrial Lubrication and Tribology     Hybrid Journal   (Followers: 4, SJR: 0.433, h-index: 14)
Industrial Management & Data Systems     Hybrid Journal   (Followers: 2, SJR: 0.979, h-index: 49)
Industrial Robot An Intl. J.     Hybrid Journal   (Followers: 2, SJR: 0.483, h-index: 21)
Info     Hybrid Journal   (SJR: 0.374, h-index: 14)
Information Management & Computer Security     Hybrid Journal   (Followers: 10, SJR: 0.397, h-index: 25)
Information Technology & People     Hybrid Journal   (Followers: 126, SJR: 0.565, h-index: 18)
Interactive Technology and Smart Education     Hybrid Journal   (Followers: 9)
Interlending & Document Supply     Hybrid Journal   (Followers: 185, SJR: 0.411, h-index: 9)
Internet Research     Hybrid Journal   (Followers: 153, SJR: 0.899, h-index: 40)
Intl. J. for Lesson and Learning Studies     Hybrid Journal   (Followers: 2)
Intl. J. for Researcher Development     Hybrid Journal   (Followers: 8)
Intl. J. of Accounting and Information Management     Hybrid Journal   (Followers: 4, SJR: 0.125, h-index: 1)
Intl. J. of Bank Marketing     Hybrid Journal   (Followers: 3, SJR: 0.716, h-index: 21)
Intl. J. of Climate Change Strategies and Management     Hybrid Journal   (Followers: 6)
Intl. J. of Clothing Science and Technology     Hybrid Journal   (Followers: 4, SJR: 0.154, h-index: 18)
Intl. J. of Commerce and Management     Hybrid Journal  
Intl. J. of Conflict Management     Hybrid Journal   (Followers: 10, SJR: 0.459, h-index: 28)
Intl. J. of Contemporary Hospitality Management     Hybrid Journal   (Followers: 7, SJR: 0.795, h-index: 19)
Intl. J. of Culture Tourism and Hospitality Research     Hybrid Journal   (Followers: 13)
Intl. J. of Development Issues     Hybrid Journal   (Followers: 5)
Intl. J. of Disaster Resilience in the Built Environment     Hybrid Journal   (Followers: 6, SJR: 0.337, h-index: 4)
Intl. J. of Educational Management     Hybrid Journal   (Followers: 3)
Intl. J. of Emergency Services     Hybrid Journal   (Followers: 1)
Intl. J. of Emerging Markets     Hybrid Journal   (Followers: 2)
Intl. J. of Energy Sector Management     Hybrid Journal   (Followers: 4, SJR: 0.249, h-index: 6)
Intl. J. of Entrepreneurial Behaviour & Research     Hybrid Journal   (Followers: 6, SJR: 0.441, h-index: 16)
Intl. J. of Event and Festival Management     Hybrid Journal   (Followers: 9)

        1 2 3 4 | Last

Journal Cover International Journal of Health Care Quality Assurance
   [7 followers]  Follow    
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
     ISSN (Print) 0952-6862
     Published by Emerald Homepage  [308 journals]   [SJR: 0.327]   [H-I: 22]
  • Universal Health Coverage Scheme impact on well-being in Rural Thailand
    • Authors: literatinetwork@emeraldinsight.com (Farung Mee-Udon
      Abstract: Abstract

      Purpose - This study investigates the extent to which the Thai Universal Healthcare Insurance Coverage Scheme (UC) has contributed to villagers’ wellbeing in the northeast of Thailand. Public opinion polls specifically advocate the schemes are used to justify its ongoing political support. However, the question still remains as to whether it has made a difference in the lives of poorer rural people. Design/methodology/approach - A multi-methods approach and a Wellbeing Focussed evaluation approach (WFE) are used to understand villagers’ experiences of having and using the scheme and investigate the villagers’ satisfaction with the scheme and how this satisfaction has contributed to their life as a whole. Findings - It is found that the scheme had made a valuable contribution to improving perceived wellbeing amongst villagers. Apart from the direct benefits of having that healthcare when needed, there is also the indirect benefit of increasing villagers’ sense of security that healthcare will be accessible if required. Research limitations/implications - There are still pertinent issues for policy consideration; for example, almost 31 percent of the villagers with the card have never used it. Approximately 22 percent of people using the card reported dissatisfactions. Although healthcare direct-costs were now more affordable, a range of opportunity costs, geographic, social, cultural and other factors still need to be factored into further policy and service development to make the scheme more equitable and effective. Originality/value - The study proposes ‘WFE’, a new evaluation approach. WFE may also be applied to other forms of social policy particularly concerning the impact of its policy on people’s wellbeing.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
  • Quality of life differences between two groups of paediatric sickle cell
           patients
    • Authors: literatinetwork@emeraldinsight.com (Emmanuel Okwudili Nwenyi; Joan Leafman, Kathleen Mathieson, Nkonye Ezeobah
      Abstract: Abstract

      Purpose - This study examined the differences in quality of life between two groups of pediatric sickle cell patients: those who used hydroxyurea and those who chose not to use the medication to treat sickle cell disease. Design/methodology/approach - Study Design: The study was a quantitative, nonrandomized, cross-sectional, comparative study. Methods: One hundred children ages 7-17 participated in the study. Parents of the patients completed a demographic questionnaire while the participants completed the Pediatric Quality of Life Inventory (Peds-QOL) and Sickle Cell Disease Quality of Life Inventory (SCD-QOL). Findings - The Ped QOL regression analysis revealed that hydroxyurea use and parental marital status accounted for a significant proportion of the variance in Ped QOL. The SCD QOL regression analysis also revealed that hydroxyurea and age accounted for a significant proportion of the variance in SCD QOL. Finally, the regression analysis revealed that SCD, parental marital status, parental income, sex, age, race, and number of siblings did not account for a significant proportion of the variance in SCD crises per year. Originality/value - This paper proved a need to study the differences in quality of life between those pediatric patients who used hydroxyurea and those who did not use the medication.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
  • Illusion or delusion - Lean management in the health sector
    • Authors: literatinetwork@emeraldinsight.com (Bryan McIntosh; Bruce Sheppy, Ivan Cohen
      Abstract: Abstract

      Purpose - There has been considerable interest in the implementation of practices imported from manufacturing into healthcare as a solution to rising healthcare spending and disappointing patient safety indicators. One approach that has attracted particular interest is lean management and this paper engages with this topic.Design/methodology/approach - Secondary research Findings - Despite widespread enthusiasm about the potential of lean management processes, evidence about its contribution to higher organisational performance remains inconsistent. Research limitations/implications - This paper engages with the major lean concepts of operations Management and Human Resource Management, including Just-in-Time (JIT), Total Quality Management (TQM), Total Productive Maintenance (TPM) and does not engage in-depth with concepts related to employee empowerment, and training.Practical implications - This paper contributes to the organizational management literature in healthcare by showing that although lean management seems to have the potential to improve organizational performance it is far from a panacea against underperforming hospitals.Originality/value - This paper provides a critical evaluation of the impact of lean practices in informing healthcare policy. Our paper contributes to the organisational management literature in healthcare by showing that even though lean management in healthcare appears to have the potential to improve organisational performance; there remain problems with its application.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
  • An integrated approach for prioritized process improvement
    • Authors: literatinetwork@emeraldinsight.com (Gangaraju Vanteddu; Charles D. McAllister
      Abstract: Abstract

      Purpose - An integrated framework is proposed to simultaneously identify and improve healthcare processes that are important from the healthcare provider’s and patient’s perspectives.Design/methodology/approach - A modified Quality Function Deployment chart is introduced to the field of healthcare quality assurance. A healthcare service example is used to demonstrate the utility of the proposed chart. Findings - The proposed framework is versatile and can be used in a wide variety of healthcare quality improvement contexts, wherein, two different perspectives are needed to be considered for identifying and improving critical healthcare processes.Practical implications - The modified QFD chart used in conjunction with the stacked Pareto chart will facilitate the identification of key performance metrics from the patient’s and the hospital’s perspectives. Subsequently, the chief contributory factors at different levels are identified in a very efficient manner.Originality/value - Healthcare quality improvement professionals will be able to use the proposed modified Quality Function Deployment chart in association with stacked Pareto chart for effective quality assurance.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
  • REGULATING HEALTH CARE COMPLAINTS: A LITERATURE REVIEW
    • Authors: literatinetwork@emeraldinsight.com (Fleur Beaupert; Terry Carney, Mary Chiarella, Claudette Satchell, Merrilyn Walton, Belinda Bennett, Patrick Kelly
      Abstract: Abstract

      Purpose - To explore approaches to the regulation of health care complaints and disciplinary processes.Design/methodology/approach - A literature review was conducted across Medline, Sociological Abstracts, Web of Science, Google Scholar and the health, law and social sciences collections of Informit, using terms tapping both the complaints process and regulation generally.Findings - A total of 118 papers dealing with regulation of health complaints or disciplinary proceedings were located. The review reveals a shift away from self-regulation towards greater external oversight, including innovative regulatory approaches including ‘networked governance’ and flexible or ‘responsive’ regulation. It reports growing interest in adoption of strategic and responsive approaches to health complaints governance, by rejecting traditional legal forms in favor of more strategic and responsive forms, taking account of the complexity of adverse health events by tailoring responses to individual circumstances of complainants and their local environments. Originality/value - The challenge of how to collect and harness complaints data to improve the quality of health care at a systemic level warrants further research. Scope also exists for researching health complaints commissions and other ‘meta-regulatory’ bodies to explore how to make these processes fairer and better able to meet the complex needs of complainants, health professionals, health services and society.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
  • College clinic service quality and patient satisfaction
    • Authors: literatinetwork@emeraldinsight.com (Pankaj Deshwal; Vini Ranjan, Geetika Mittal
      Abstract: Abstract

      Purpose - This study identifies the service quality dimensions that play an important role in patient satisfaction in campus clinics in Delhi; assess student satisfaction with service; and suggests ways to improve areas of dissatisfaction.Design/methodology/approach - A questionnaire was distributed to students who had completed at least two consultations at the college clinic. Convenience sampling was used to approach respondents. The questionnaire uses modified SERVQUAL and other instruments, including original dimensions and those constructed through detailed discussions. Factor analyses, reliability tests, and the Kaiser-Meyer-Olkinmeasure (KMO) of sampling adequacy were conducted. The final sample had a total of 445 respondents. Findings - After factor analysis, we found that the dimensions affecting patient satisfaction are: (i) staff professionalism; (ii) clinic staff reliability; (iii) clinic accessibility and basic facilities; (iv) tangibles; (vi) cleanliness; (vii) awareness of the clinic/diseases and how clinic staff deals with emergencies. Most students were satisfied with the professionalism of the clinic staff. More than 70 percent of the respondents reported that the clinic staff paid good attention to them. The campus clinic was deemed reliable by more than 50 percent of respondents. The students found the clinic’s location convenient, with more than 50 percent supporting its location. However, there was dissatisfaction among the students regarding the tangibles of the clinic, with more than 50 percent favouring upgrading. There was satisfaction amongst the respondents regarding the availability of the doctor after clinic hours, but contact details for the clinic staff were not easily accessible on campus. More than 60 percent of respondents were satisfied with the cleanliness of the campus clinic. More than 50 percent felt that the campus clinic was not equipped to deal with emergencies efficiently. At the same time, 90 percent of respondents reported the availability of referral facilities in case of emergencies.Originality/value - The authors believe that this is the first study conducted to assess patient satisfaction in the campus clinics of engineering institutes in Delhi region. This article provides valuable information to college clinic administrators.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
  • Medical Record-Keeping and Patient Perception of Hospital Care Quality
    • Authors: literatinetwork@emeraldinsight.com (Van Mô Dang; Patrice Francois, Pierre Batailler, Arnaud Seigneurin, Jean-Philippe Vittoz, Elodie Sellier, Jose Labarere
      Abstract: Abstract

      Purpose - Medical record represents the main information support used by healthcare providers. This study aimed to examine whether patient perception of hospital care quality related to compliance with medical-record keeping.Design/methodology/approach - We merged the original data collected as part of a nationwide audit of medical records with overall and subscale perception scores (range, 0–100, with higher scores denoting better rating) computed for 191 respondents to a cross-sectional survey of patients discharged from a university hospital.Findings - The median overall patient perception score was 77 (25th–75th percentiles, 68–87) and differed according to the presence of discharge summary completed within 8 days of discharge (81 v 75, P=0.03 after adjusting for baseline patient and hospital stay characteristics). No independent associations were found between patient perception scores and the documentation of pain assessment and nutritional disorder screening. Yet, medical record-keeping quality was independently associated with higher patient perception scores for the nurses’ interpersonal and technical skills component.Research limitations/implications - First this was a single-center study conducted in a large full-teaching hospital and the findings may not apply to other facilities. Second,our analysis might be underpowered to detect small but clinically significant differences in patient perception scores according to compliance with recording standards. Third, we could not investigate whether electronic medical record contributed to better compliance with recording standards and eventually higher patient perception scores.Practical implications - Because of the potential consequences of poor recording for patient safety, further efforts are warranted to improve the accuracy and completeness of documentation in medical records.Originality/value - A modest relationship exists between the quality of medical record-keeping and patient perception of hospital care.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
  • Essentials of Total Quality Management: A Meta-Analysis
    • Authors: literatinetwork@emeraldinsight.com (Ali Mohammad Mosadeghrad
      Abstract: Abstract

      Purpose - The aim of this study was to identify critical successful factors for TQM implementation.Design/methodology/approach - A literature review was conducted to explore the critical successful factors for TQM implementation between 1980 and 2010. Findings - A successful TQM implementation need sufficient education and training, supportive leadership, consistent support of top management, customer focus, employee involvement, process management, and continuous improvement of processes.Research limitations/implications - The review was limited to articles written in English language during the past 30 years.Practical implications - From a practical point of view, the findings of this article provide managers with a practical understanding of the factors that are likely to facilitate TQM implementation in organisations.Originality/value - Understanding the factors that are likely to promote TQM implementation would enable managers to develop more effective strategies that will enhance the chances of achieving business excellence.
      PubDate: Tue, 08 Jul 2014 00:00:00 +010
       
 
 
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