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Journal Cover Supply Chain Management: An International Journal
  [SJR: 3.127]   [H-I: 73]   [17 followers]  Follow
   Hybrid Journal Hybrid journal (It can contain Open Access articles)
   ISSN (Print) 1359-8546
   Published by Emerald Homepage  [312 journals]
  • Who’s to blame or praise? Performance attribution challenges in
           outsourced service provision in supply chains
    • First page: 513
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose The aim of this paper is to understand the antecedents and effects of performance attribution challenges arising in the provision of business-to-business (B2B) services in supply chains. Design/methodology/approach The study draws on three in-depth case studies of logistics service providers (LSPs) offering supply chain solutions to their clients in Sweden. The analysis of performance attribution challenges and their antecedents and effects is based on 38 semi-structured interviews and review of 43 documents, including contracts and performance monitoring records. Findings Three key antecedents of performance attribution challenges are stressed. Two of these, the inseparability and contestability of service inputs, are closely related to the notion of service co-production. The third antecedent is the limited provider capability in performance data collection and analysis. Performance attribution challenges may result in provider aversion to performance-related risk and have a harmful effect on client relationships e.g. in terms of provider perceptions of opportunism and unfair allocation of gains. These effects can be mitigated through contracting, interventions in performance measurement system design and deployment of relational mechanisms. Research limitations/implications The paper extends the service management literature emphasising service co-production by suggesting that inputs of the client firm and its supply chain partners may not only vary in quality but can also be inseparable from provider inputs, and highly contestable. It also empirically demonstrates how performance attribution challenges and their antecedents and effects manifest themselves in B2B service provision, as opposed to supply chain settings where the main user of logistics services is the consumer. Practical implications LSP managers should contract for performance based on high-quality and incontestable external inputs they rely upon. Contractual specifications (performance indicators and related incentives) should explicate and consider the inputs required by clients and their supply chain partners in order to minimise their contestability. Originality/value The study proposes an empirically-based framework of the antecedents and effects of performance attribution challenges, an issue that has received scant attention in logistics outsourcing research and the business services literature more broadly.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:25:20Z
      DOI: 10.1108/SCM-11-2015-0439
  • Does finance solve the supply chain financing problem?
    • First page: 534
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose Recently, in response to the credit crunch and the increased costs of financing, new solutions for supporting the financial management of Supply Chains, known as Supply Chain Finance (SCF), have been developed. They exploit the strengths of supply chain links to optimise working capital. The purpose of this paper is to provide a reference framework linking together the objectives leading to the adoption of SCF solutions and several moderating variables. Design/methodology/approach This paper adopts a multiple case study methodology, analysing 14 cases of the application of SCF solutions among Italian companies. Findings The main findings are: (i) the identification of the different objectives leading to the adoption of SCF; (ii) the analysis of the impact of moderating variables (the level of inter- and intra-firm collaboration, the level of the trade process digitalisation, and the bargaining power and financial strength of the leading firm) on SCF adoption, and (iii) the formulation of a reference framework supporting the effective adoption of SCF solutions. Research limitations/implications This contribution is exploratory in nature; theory-testing contributions should be the focus of further research. Also, the sample is limited to Italian companies. Finally, the service provider point of view has been marginally taken into consideration in this study. Originality/value The article addresses the need for more empirical research on SCF. It provides a reference framework focused on the objectives and moderating variables leading to effective SCF adoption, providing a theory-building contribution on the general topic of SCF and on the specific topic of the adoption process of different SCF solutions.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:25:22Z
      DOI: 10.1108/SCM-11-2015-0436
  • Interplant coordination, supply chain integration, and operational
           performance of a plant in a manufacturing network: A mediation analysis
    • First page: 550
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose The objective of this paper is to investigate the relationships at the level of plant in a manufacturing network, labelled as networked plant in the paper, between (1) inter-plant coordination and operational performance, (2) supply chain integration (SCI) and operational performance, and (3) inter-plant coordination and SCI. Design/methodology/approach This paper is developed based on the data obtained from the sixth version of International Manufacturing Strategy Survey (IMSS VI). Specifically, this paper uses a subset of the IMSS VI data set from the 606 plants that identified themselves as one of the plants in a manufacturing network. Findings This paper finds that external integration is significantly related to operational performance of networked plant, whereas internal integration is not. As an enabler for external integration, the influence of internal integration on operational performance of networked plant is mediated by external integration. This paper also provides evidence to the purported positive impact of internal integration on inter-plant coordination, as well as the positive impact of inter-plant coordination on external integration. It further suggests inter-plant coordination can influence operational performance of networked plant through external integration and also mediate the relationship from internal integration to performance through external integration. Originality/value This paper contributes to the SCI literature and extends our understanding of the impact of SCI on the operational performance by selecting networked plant as a unit of analysis. Besides, this paper distinguishes inter-plant coordination from SCI and investigates the relationship between SCI and inter-plant coordination for the first time.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:24:49Z
      DOI: 10.1108/SCM-10-2015-0391
  • Humanitarian Supply Chain Use of Cloud Computing
    • First page: 569
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose The purpose of this paper is to examine the impact of cloud computing use on collaboration and its ultimate impact on the agility of humanitarian supply chains. Further, we wish to analyze the moderating role of inter-organizational trust in the relationship between cloud computing use and collaboration. Design/methodology/approach We provide an empirical assessment of cloud computing use based on an interview analysis of 19 individuals from humanitarian organizations. A survey questionnaire is later employed with 107 participants from United States relief organizations. Partial least squares is used to examine the relationships depicted in the conceptual model. Findings The results provide an account of how cloud computing is used in a humanitarian context. Further, the results indicate that cloud computing use has a positive and significant impact on collaboration between humanitarian organizations and their suppliers. Collaboration is found to be significantly positively associated with agility in humanitarian organizations. Research limitations/implications No study to our knowledge has empirically assessed the impact of cloud computing use on humanitarian supply chain collaboration. This will be the first study to empirically analyze the relationships between cloud computing use, inter-organizational trust, collaboration, and agility in a humanitarian context. Practical implications This study provides a theoretically and empirically validated model depicting the relationships between cloud computing use, collaboration, agility and inter-organizational trust in humanitarian supply chains. Humanitarian organizations can use these findings to optimize agility. Originality/value This study contributes to supply chain management research, particularly humanitarian supply chain management knowledge, by empirically examining the usefulness of cloud computing use on collaboration and agility in the supply chain.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:24:51Z
      DOI: 10.1108/SCM-01-2016-0024
  • An analytical model for system-wide and tier-specific assessment of
           resilience to supply chain risks
    • First page: 589
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose Based on the emerging view of supply chains as complex adaptive systems, this study aims to build and test an analytical model for resilience assessment surrounding supply chain risks at the level of the supply chain system and its individual tiers. Design/methodology/approach To address the purpose of this study, a multimethod research approach is adopted as follows: first, data envelopment analysis (DEA) modelling and fuzzy set theory are used to build a fuzzy network DEA model to assess risk resilience of the overall supply chains and their individual tiers; next, the proposed model is tested using a survey of 150 middle- and top-level managers representing nine industry sectors in Iran. Findings The survey results show a substantial variation in resilience ratings between the overall supply chains characterizing nine industry sectors in Iran, and their individual tiers (upstream, downstream, and organizational processes). The findings indicate that the system-wide characteristic of resilience of the overall supply chain is not necessarily indicative of the resilience of its individual tiers. Practical implications High efficiency scores of a number of tiers forming a supply chain are shown to have only a limited effect on the overall efficiency score of the resulting supply chain. Overall, our research findings confirm the necessity of adopting both the system-wide and tier-specific approach by analysts and decision makers when assessing supply chain resilience. Integrated as part of risk response and mitigation process, the information obtained through such analytical approach ensures timely identification and mitigation of major sources of risk in the supply chains. Originality/value Supply chain resilience assessment models rarely consider resilience to risks at the level of individual supply chain tiers, focusing instead on the system-wide characteristics of supply chain resilience. The proposed analytical model allows for the assessment of supply chain resilience among individual tiers for a wide range of supply chain risks categorized as upstream, downstream, organizational, network, and external.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:25:23Z
      DOI: 10.1108/SCM-11-2015-0430
  • The growing scale and scope of the supply chain: A reflection on supply
           chain graduate skills
    • First page: 610
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose The growing scale and scope of the supply chain requires a greater understanding of the broader supply chain skills picture. This study assesses the supply chain skills needs within the context of a UK based higher education institution involving graduates, academics and employers in order to appreciate the graduate skills demands of supply chains. Design/methodology/approach A mixed methods study entailing in-depth interviews with academics followed by a questionnaire distributed to graduates and employers has been designed and utilised. Findings The findings indicate that the changing supply chain scope encourages the requisition and development of different supply chain skills with varied levels of emphasis in relation to twenty five skills identified in the literature. Key graduate skills needs are highlighted, including time management, collaborative learning, teamwork and problem solving, with the addition of two supply chain skill areas, namely specialist training and the understanding and application of regulations. The findings of the current study presents a limited emphasis on information technology skills, despite the significant information technology advancements and changes in supply chains. Research limitations/implications The study has been carried out in a UK university delivering undergraduate supply chain management courses. It would be beneficial to test whether the findings are exemplary across other supply chain undergraduate courses, and to investigate the integration of these skills within the supply chain syllabus, and how employers, graduates and academic parties could actively engage in developing the agenda for future supply chain skills needs. Practical implications This research paper highlights the gaps in supply chain skills, which inevitably puts considerable pressure on operatives and managers whose responsibility it is to ensure compliance with regulations and professional bodies. Originality/value This paper contributes to the supply chain skills discussion and reports subject relevant challenges for supply chain educators by engaging three key stakeholders; graduate employers, graduates and academics. The findings have generated additional supply chain skills to the academic literature as well as providing an understanding of the weighting of skills in terms of their importance and application to industry needs.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:25:19Z
      DOI: 10.1108/SCM-02-2016-0059
  • Lean and Green Synergies in Supply Chain Management
    • First page: 627
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose The purpose of this paper is to investigate how synergies between lean and green supply chain practices emerge. In particular, we explore which practices identified in the literature are actually implemented in a synergic way and we determine what synergic results they bring. Design/methodology/approach An in-depth case study of the Brazilian subsidiary of a large multinational company was conducted using interviews, in-plant observations, and document analysis. Findings The majority of the practices (26 out of 31) bring synergic results to lean and green performance. Synergies can emerge spontaneously (rather than being strategized) even when the implementation of green and lean practices is compartmentalised in different areas, with no department or supportive management team to treat them in a joined way. The strongest synergic results are found in practices related to suppliers and customers because these supply chain actors act as bridges between the lean and green areas. Research limitations/implications We did not have access to the company customers and suppliers. This restriction made our analysis of drivers skewed towards the perspective of the focal company and the way they framed their interactions. Secondly, our assessment of synergies was in the majority of cases qualitative. Originality/value Empirically, it is the first time that all synergic practices identified in the literature are explored through a case study. Theoretically, we developed a model of determinants of lean and green synergies based on constructs emerging from our data; behavioural literature in synergies, and research on synergies in mergers & acquisitions.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:24:52Z
      DOI: 10.1108/SCM-03-2016-0101
  • Supply Network-Enabled Innovations. An analysis based on dependence and
           complementarity of capabilities.
    • First page: 642
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 5, August 2016.
      Purpose This study seeks to explain the influence of power asymmetry and the moderating role of an organization´s absorptive and desorptive capacity on enhancing supply chain competence from its orientation to open innovation with its supply network. Design/methodology/approach To perform this study, we use data collected from 262 European firms. We apply regression analysis to test the moderating role of an organization´s absorptive and desorptive capacity on enhancing its supply chain competence from its orientation to open innovation. Findings Our results confirm both the influence of power asymmetry and absorptive capacity on obtaining benefits that derive from an organization´s orientation to open innovation. The results do not, however, support the moderating effect of an organization’s desorptive capacity. Subsequent analyses performed in the study show that organizations that achieve complementarity among their own absorptive capacity and the capacities of its supply network manage to obtain greater benefits from its orientation to open innovation. Originality/value This paper responds to the need to study innovation in the context of a supply network and respond to calls in the literature on open innovation and supply chain management for the need to study the moderating role of absorptive and desorptive capacity.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-08-03T11:24:48Z
      DOI: 10.1108/SCM-02-2016-0062
  • Contextual factors and lean production implementation in the Brazilian
           automotive supply chain
    • Pages: 417 - 432
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 4, Page 417-432, June 2016.
      Purpose This paper aims to understand the patterns of lean production implementation, and the relationship between three context factors (i.e. firm size, positions within the supply chain and time length of the lean initiative) and the adoption of lean production practices in firms of the automotive supply chain in Brazil. Design/methodology/approach The authors collected data from 65 companies of the automotive supply chain in Brazil. For data analysis, first a cluster analysis was performed to identify common characteristics in the companies’ context factors when considering patterns of lean implementation. Then, multivariate analysis of variance was used to investigate the differences between the context factors and the degree of use of lean practices. Findings High lean adopters had better performance than low lean adopters in terms of lead time, inventory and turnover. Firms at the first and second tier of the automotive supply chain were “leaner” than firms at the third tier. Large-sized firms were more likely to have a higher degree of use of lean practices than medium and smaller ones. Some, but not all, lean practices followed these patterns. Results also showed that some lean practices were most commonly adopted at the beginning of the lean journey, whereas others took more time to mature. Originality/value This paper demonstrated how lean practices were implemented at different positions within the supply chain, and the patterns of implementation often followed. It also considers lean in the context of developing countries such as Brazil.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-06-14T10:58:39Z
      DOI: 10.1108/SCM-05-2015-0170
  • The impact of ambidexterity on supply chain flexibility fit
    • Pages: 433 - 452
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 4, Page 433-452, June 2016.
      Purpose The purpose of this paper is to analyze whether supply chain (SC) ambidexterity improves supply chain flexibility (SCF) and its impact on SC competence and firm performance. A new measurement instrument for SCF is proposed that takes into account the demands of the environment: SCF fit. Design/methodology/approach A theoretical model is developed to examine the relationships proposed. The hypotheses are tested with data from 302 manufacturing firms using a structural equations model methodology. Findings The results show that SC ambidexterity helps to achieve the optimal level of SCF and that supply chain management (SCM) is important to firm performance. Research limitations/implications This paper makes three contributions to the SCM literature: first, it develops the conceptual definition of SC ambidexterity and studies its effects at the SC level; second, it develops a new instrument to measure SCF known as SCF fit; third, it studies both the impact of SCF fit on SC competence and the importance of SC in firm performance. Practical implications This paper develops a measurement instrument that permits managers to diagnose the level of SCF and the correspondence/gap between current and optimal levels and to establish comparisons between different SC. It also indicates the importance of SCM for firm performance and the need to consider the SC as a whole. Originality/value This is one of the first studies to analyze ambidexterity in an organizational network like the SC. It shows that exploitation practices do not jeopardize SCF as long as they are accompanied by exploration practices. That is, high levels of exploration and exploitation are compatible in the SC and lead to the optimal level of SCF.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-06-14T10:55:54Z
      DOI: 10.1108/SCM-08-2015-0328
  • Dynamic development and execution of closed-loop supply chains: a natural
           resource-based view
    • Pages: 453 - 469
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 4, Page 453-469, June 2016.
      Purpose This paper aims to reflect on recent closed-loop supply chain (CLSC) practices using a natural resource-based view (NRBV) and dynamic capabilities (DC) perspective. Design/methodology/approach Two empirical case studies of CLSC exemplars are used to discuss the theoretical relevance of these views. Findings The paper shows how strategic resources help companies in two sectors achieve successful CLSC designs. Strategic supply chain collaboration is an important success factor but also presents a number of challenges. The NRBV is used to explain the importance of new resources in technology, knowledge and relationships and stresses the role of DCs to constantly address changes in the business environment to renew these strategic resources. Research limitations/implications This research elaborates on NRBV theory related to CLSCs and reinforces the inclusion of DCs. It specifies the application of NRBV in the context of textiles and carpet manufacture and highlights the inherent conflicts in seeking value while moving towards sustainable development. Practical implications Investments in technical and operational resources are required to create CLSCs. Pure closed-loop applications are impractical, requiring relationships with multiple external partners to obtain supply and demand for recycled products. Social implications CLSCs may provide opportunities for social enterprises or third sector organizations collaborating with manufacturers. Originality/value This paper provides insights into the constituent resources needed for successful CLSCs. It also helps move CLSC research from a tactical logistics problem to a problem of strategic resources and relational capabilities: what we term “dynamic supply chain execution”. This paper develops a framework for transitioning towards CLSCs, underlining the importance of co-development and forging new relationships through commitment to supply chain redesign, co-evolution with customers and suppliers and control of supply chain activities.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-06-14T11:01:02Z
      DOI: 10.1108/SCM-12-2014-0405
  • Accelerating supply chain management learning: identifying enablers from a
           university-industry collaboration
    • Pages: 470 - 484
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 4, Page 470-484, June 2016.
      Purpose There is an acknowledged need to advance the supply chain management (SCM) learning agenda, with an emphasis on integration. This paper discuss an Australian university–industry collaboration aimed at accelerating SCM learning and offers some insight into models for building a forward-looking SCM. Design/methodology/approach The research is an exploratory case study of the industry–university collaboration, using grounded theory procedures. The primary data involved 25 interviews with key participants from the university and industry partners, and from the first cohort of students in the undergraduate program developed within the collaboration. Findings A theoretical framework for accelerating SCM learning was developed from the case study data; it comprises six constructs that influence, at strategic and operational levels, the acceleration of SCM learning. Four cross-construct concepts from the framework that form the cornerstones of accelerated learning are discussed in some detail. Research limitations/implications The framework facilitates an examination of successes and shortfalls in the case study collaboration and generates a deeper understanding of critical elements for progressing the SCM learning agenda, and expanding SCM education. As with all qualitative research, the results may not be generalisable; testing the relevance and usefulness of the framework with the field will be an important next step. Practical implications As the framework identifies conditions, characteristics and capacities of organisations and individuals that support the acceleration of SCM learning, it can provide assistance in designing future university–industry collaborations for advancing SCM learning. Originality/value The framework identifies critical success factors for alliances and partnerships aimed at accelerating learning in an emerging body of knowledge such as SCM.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-06-14T10:56:28Z
      DOI: 10.1108/SCM-10-2014-0343
  • Associating the motivation with the practices of firms going green: the
           moderator role of environmental uncertainty
    • Pages: 485 - 498
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 4, Page 485-498, June 2016.
      Purpose This study aims to explore the moderation effect of environment uncertainties (supply, competition and demand) in the relationship between a firm’s drivers (internal and external) and practices (purchasing, design and manufacturing, logistics and internal management) when going green. Design/methodology/approach The questionnaire survey was utilized in this study. The survey was distributed to 981 electronic manufacturing companies, with 174 valid responses collected (a response rate of 17.74 per cent). Confirmatory factor analysis and regression models were then conducted to test the result. Findings The result indicates that both the internal and external drivers have significant influence on the adoption of green-related practices when firms go green. It is further confirmed that the practice of green purchasing is significantly influenced by the moderator of environmental uncertainty. Moreover, supply uncertainty has the most significant influence on numerous green practices, such as green purchasing, internal management and green logistics. Originality/value This paper measures the drivers, practices and environmental uncertainty of firms going green from multiple perspectives. It provides guidance to practitioners on how to choose appropriate practices in accordance with the uncertainties they are facing.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-06-14T10:55:06Z
      DOI: 10.1108/SCM-05-2015-0184
  • Dealing with defaulting suppliers using behavioral based governance
           methods: an agency theory perspective
    • Pages: 499 - 511
      Abstract: Supply Chain Management: An International Journal, Volume 21, Issue 4, Page 499-511, June 2016.
      Purpose The purpose of this paper is to explore factors influencing the effectiveness of buyer initiated behavioral-based governance methods (BBGMs). The ability of BBGMs to improve supplier performance is assessed considering power imbalances and the resource intensiveness of the BBGM. Agency Theory is used as an interpretive lens. Design/methodology/approach An explorative multiple case study approach is used to collect qualitative and quantitative data from buying companies involved in 13 BBGMs. Findings Drawing on Agency Theory several factors are identified which can explain BBGM effectiveness considering power differences and the resource intensiveness of the BBGM. The data show that even high resource intensive BBGMs can be implemented effectively if there are benefits for a powerful supplier. Cultural influences and uncertainty of the business environment also play a role. Originality/value This study develops a series of propositions indicating that Agency Theory can provide valuable guidance on how to better understand the effectiveness of BBGMs. Underlying mechanisms are identified that explain how power imbalance does not necessarily make improvement initiatives unsuccessful.
      Citation: Supply Chain Management: An International Journal
      PubDate: 2016-06-14T11:00:12Z
      DOI: 10.1108/SCM-08-2015-0299
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