JournalTOCs

Business Management and Strategy
Number of Followers: 46

This is an Open Access Journal

Open Access journal
ISSN (Print) 2157-6068
Published by Macrothink Institute

[47 journals]

Viva Di Bartini: Eleven New Laws of Conservation Expanding Physics for
Global Strategic Management and Strategic Development
- Authors: Andrei G. Aleinikov, David A. Smarsh
  Pages: 1 - 16
  Abstract: This article illustrates how 11 new Laws of Conservation (Aleinikov, 2004, 2005, 2007a,b,c,d,e; Aleinikov & Smarsh, 2007, 2009a, 2009b, 2011; Aleinikov & McFarland, 2008a, 2008b, 2009) expand the Bartini/Kuznetsov LT system of interpretation of laws of physics (Bartini, 1965, 1966, 2005; Kuznetsov & Bolshakov, 2000), thus expanding the physics and strategic management horizons. The new laws are described, explained, and, in some cases, shown in their application to real world problems, including outer space research and global strategic management issues. However, the main contribution of these discoveries is certainly the opening of new horizons for scientific research – the global strategic development of science. In the history of science, these new laws represent an opportunity for a heuristic leap. While in old times, it took about 50-100 years to discover one new law of conservation, the new approach offered by Robert Oros di Bartini and implemented by our research group, allowed us to discover 11 new laws of conservation within five years. It means 100 times acceleration! That's why this article is titled “Viva di Bartini!” It emphasizes the contribution of the great engineer and scientist, named a “prescient genius” by press, to the strategic development of science, including the first in the world MANAGEMENT SYSTEM FOR LAWS OF CONSERVATION that led to a revolutionary leap in developing new laws and new sciences, including the science of genius – Geniusology, first mentioned in 2003, published in 2004, as described in (Aleinikov, 2013a).
  PubDate: 2020-02-21
  DOI: 10.5296/bms.v11i1.16505
  Issue No: Vol. 11, No. 1 (2020)
The Dark or Bright Side of Entrepreneurs' Social Capital: Effects on
Creativity and Innovation
- Authors: Barış Safran, Ata Özdemirci
  Pages: 17 - 39
  Abstract: Creativity and innovation phenomena, which are closely interrelated concepts with entrepreneurship, interact with entrepreneurs' social capital through their entrepreneurship and innovation ecosystems. Entrepreneurs' social capital can be influential in various ways in the creativity and innovation processes. Some studies focus on the benefits of social capital, while others focus on the current and potential negative consequences. The concepts of creativity, social capital and innovation in entrepreneurship and the relationships and connections between these variables constitute the subject of this study. All of the participants in the study were trained on entrepreneurship (511) and some of them (211) established their own business. The relational variables of the research are patent application and ownership of entrepreneur/entrepreneur candidates (as a concrete indicator of the innovation process); and independent variables are creative thinking disposition and social capital. While the social capital and creative thinking disposition levels of entrepreneurs are determined and measured by the scales, data regarding the ownership of industrial property rights (patents, utility models, etc.) are taken into consideration for innovation performance. According to the results of the analysis, it was observed that social capital had a positive effect on the creativity of entrepreneurs and innovation performance of enterprises.
  PubDate: 2020-02-21
  DOI: 10.5296/bms.v11i1.16338
  Issue No: Vol. 11, No. 1 (2020)
Business Practices to Minimize Safety Risks: A Case Study of Two Adventure
Tourism Businesses in Malaysia
- Authors: Noorfaizah Md Zainudin, Rahayu Tasnim
  Pages: 40 - 54
  Abstract: Risk is inherent in adventure tourism. Without risk, adventure tourism will lose their excitement and uniqueness. Managing risk in commercial adventure tourism operation is essential for the safety of travelers. The improper risk management in this business may lead to some issues such as injury and accidents. Risks involved in adventure tourism are frequently highlighted by the media, usually after a reported accident of fatality. The increased in the number of reported accidents by media in the adventure tourism sector recently, may give significant effect and harmful impact on business as well as the whole tourism industry. Thus, it is important for the commercial adventure tourism businesses and company providers to have effective tools and model(s) in managing the risk effectively to avoid any circumstances that lead to accidents in order for the business to run smoothly with high reputation and confidence of customers. This study explores whether or not Malaysian adventure tourism businesses adhere to any risk management guidelines or models. Two preliminary case studies of adventure tourism businesses in Malaysia illustrated that these businesses have no specific guidelines and risk management models that adventure tourism businesses should adhere to. In addition, findings from this study also demonstrated that no specific regulations imposed by the government for adventure tourism businesses to comply to. This study advises on the application and implementation of the Event Management Body of Knowledge (EMBOK) model as part of Malaysian adventure tourism businesses risk management responsibilities.
  PubDate: 2020-02-21
  DOI: 10.5296/bms.v11i1.16090
  Issue No: Vol. 11, No. 1 (2020)
Evaluating Customer Satisfaction Using the ACSI Model in a Themed
Restaurant in Bangkok
- Authors: MuLong Mao, Paul James
  Pages: 55 - 71
  Abstract: This is a research paper that is focused on evaluating the effects of associated factors (Quality, Service and Environmental) that influence customer satisfaction at a small restaurant.This research uses a defined population of 500 restaurant members. The calculated sample size was 222 respondents chosen using systematic random sampling. Data analysis was conducted through SPSS, v23. Appropriate tests were applied to 4 variables determined as Customer Expectation, Perceived Quality, Perceived Value and customer satisfaction extracted from the ACSI index.The result shows that females are the target purchase group. Environmental factors respond mostly to Customer expectation and Perceived Quality; Quality and Environmental factors respond mostly to Perceived Value, Quality and Service; and Environmental factors influence Customer Satisfaction. From this study, Perceived Quality and Perceived Value are significantly positive for customer satisfaction but Customer expectation does not appear to positively affect customer satisfaction.The results indicate that customers focus on the actual experience achieved and overall feeling relating to the product and service experience - which together appears to support the ACSI theory. The assessment revealed that quality and service factors relating to Customer Expectation and Perceived Quality; Service/Environmental factors relating to Perceived Value need to be facilitated, as it can improve overall customer satisfaction for small restaurants. Moreover, it was realised that the demand for further examination related to the customer satisfaction is high and the need for developing more effective service delivery improvements centred on customer feedback.
  PubDate: 2020-02-27
  DOI: 10.5296/bms.v11i1.16546
  Issue No: Vol. 11, No. 1 (2020)
Coronavirus as a Global Complex Problem Looking for Resilient Solutions
- Authors: Mohamed Buheji
  Pages: 94 - 109
  Abstract: A new type of mysterious zoonotic virus called coronavirus is swiping the world, killing thousands of people and infecting hundreds of thousands, without any foreseen innovative solutions. The pandemic of COVID-19 could be categorised to be a complex problem since it is both challenging to discover and difficult to manage. The complexity of the coronavirus comes from its capacity to interact and evolve in unexpected ways. Yet, with this complex global problem, it is still possible to come with innovative solutions, if we managed to follow practices that shorten the time to learn about the virus and comprehend it. The researcher reviews the sequence of events of the first three months since the breakout of COVID-19 in December 2019, to set the mindset of the reader to consider this a complex problem that has constructs that need to be addressed, before we look for classical solutions. In order to simplify the complexity of this virus as a problem, a framework is proposed to help the specialised scientists to study the puzzle of coronavirus as a time-bound problem that could have resilient solutions. The framework focus on the traceability of the virus, besides its ‘doubling time’ and the Case Fatality Rate (CFR). Formulas of change and overall effectiveness of problem-solving are discussed, followed by a recommendation of how to optimise the utilisation of the proposed framework.
  PubDate: 2020-03-23
  DOI: 10.5296/bms.v11i1.16730
  Issue No: Vol. 11, No. 1 (2020)
The Role of Organizational Flexibility in Organizational Agility: A
Research on SMEs
- Authors: Yeşim Koçyiğit, Bülent Akkaya
  Pages: 110 - 123
  Abstract: Flexibility and agility, which are closely interrelated concepts with organizations’ performance, have effects on managers’ decisions. In this context, this study aims to determine the effect of organizational flexibility on organizational agility and agility abilities in small medium and large enterprises. Two questionnaires were used to get data. The data were collected from 111 managers from 46 firms located in the West of Turkey. Regression analysis was used to depict the relations. The results showed that there is a positive and significant impact of organizational structure flexibility on the organizational agility and agility abilities; competency, flexibility, responsiveness and speed.
  PubDate: 2020-04-17
  DOI: 10.5296/bms.v11i1.16867
  Issue No: Vol. 11, No. 1 (2020)
Leadership Styles and Knowledge Management Strategy in Malaysian SMEs
- Authors: Sivachandran Narayanan, Devika Nadarajah, Sultan Adal Mehmood, Nur Farhana Abdullah
  Pages: 124 - 147
  Abstract: This conceptual paper aims to explore the link between leadership styles and SMEs’ knowledge management strategy. While previous studies have explored different leadership styles’ impacts on knowledge management strategy, they have not illuminated ‘why’ a specific style is more effective. Therefore, this paper fills the gap in the literature by answering two questions: (1) What leadership style is apt to promote knowledge management strategy within SMEs' and (2) Why is the particular leadership style appropriate in SMEs' This paper reviews research related transformational, transactional, servant, paternalistic, facilitative and collaborative leadership, and concludes that transformational leadership is imperative for Malaysian SMEs’ knowledge management. The key implications of this paper are: (1) it sheds light on leadership and knowledge management in SMEs in particular, and (2) it posits transformational leadership as the most appropriate style for knowledge management strategy in Malaysian SMEs.
  PubDate: 2020-04-27
  DOI: 10.5296/bms.v11i1.16783
  Issue No: Vol. 11, No. 1 (2020)
A Review of Social Cognitive Theory and Self-care for Type 2 Diabetes
Mellitus Patients
- Authors: Nomahaza Mahadi, Siti Nurani Abdullah, Shathees Baskaran
  Pages: 148 - 159
  Abstract: Diabetes could be very challenging to manage due to its high complication that could give negative impacts to patient’s quality of life. Diabetes mellitus is a non-communicable chronic disease that has caused significant morbidity since ten years ago. Diabetes Mellitus treatment is essential to reduce disease complication. Adapting self-care behaviour based on theory can, therefore, be implemented as one of the effective ways of managing diabetes. Social Cognitive Theory has been one of the most common theories that used in many studies as to improve behaviours in-patient with chronic disease such as diabetes mellitus. Furthermore, managing good self-care is very important in order to reduce the morbidity and mortality of diabetes patients, however diabetes self-care became a challenge to many people living with diabetes, as they need to adapt and learn self-care practices in their daily lives. Thus this paper would provide an understanding of the health care professional in delivering their self-care services, also helping oneself to stay healthy and control their disease by good self-care practices.
  PubDate: 2020-05-05
  DOI: 10.5296/bms.v11i1.16961
  Issue No: Vol. 11, No. 1 (2020)
Planning for 'The New Normal': Foresight and Management of the
Possibilities of Socio-economic Spillovers due to COVID-19 Pandemic
- Authors: Mohamed Buheji, Dunya Ahmed
  Pages: 160 - 179
  Abstract: The next normal will not look like any in the years preceding the COVID-19, a pandemic that changed many socio-economic situations around the world. In this paper, we shall explore the possibilities of the socio-economic spillovers that are expected in an unprecedented pandemic, studying their importance, how to deal with them to eliminate their "opportunity cost" on the next normal.A synthesis for the type of spillovers in the ‘new normal’, its future socio-economic challenges are presented to enhance the readiness to the coming era. In order to visualise the amount of the possibilities and opportunities of the socio-economic spillover, a framework is proposed, and then all the 480 possibilities are list. Tools are developed further to optimize the best socio-economic possibilities, which would different per the community condition and the stage of the new normal. The main implication of this work is that it would change the way any future pandemic or global emergency spillovers are evaluated or dealt with. This would establish a new path for future research in the ‘new normal guidance’ which are recommended as part of the conclusion. The framework and tools need to be further tested in more different conditions so that they can be globally generalised.
  PubDate: 2020-05-16
  DOI: 10.5296/bms.v11i1.17044
  Issue No: Vol. 11, No. 1 (2020)